About Square Online

Square Online is an eCommerce solution that helps businesses in retail and hospitality industries create and launch websites with a custom domain name using built-in templates. The centralized platform allows organizations to connect with customers and directly accept orders from social media platforms including Instagram, Facebook and Pinterest. Features of Square Online include search engine optimization, inventory management, website templates, SSL security, gift cards, analytics and more. The application lets organizations receive payments through various methods including debit or credit card processing, Square gift cards, Apply Pay and Google Pay. Additionally, it enables restaurant owners to streamline and manage operations related to online orders, food deliveries or pickups and digital menus. Square Online offers an application programming interface (API), which facilitates integration with several third-party platforms, such as Magento, BigCommerce, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via online measures.
Square Online Software - Square Online add products
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Square Online Software - Square Online featured items
Square Online Software - Square Online featured item view
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Square Online Software - Square Online featured item view - thumbnail

Square Online pricing

Square Online has a free version. Square Online paid version starts at €10.00.

Starting Price:
€10.00
Free Version:
Yes
Free trial:
No

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Square Online Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.5
5 reviews of 244 View all reviews
Rick
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 6/4/2021

A godsend for the restaurant industry.

Our customer used to sell physical gift cards through Costco and saw tens of thousands of dollars of cashflow and business through that channel. Covid 19 killed his physical gift card business. Not only did Square come to the rescue, it made online purchase a snap with their web portal and email fulfillment.

We were able to generate tens of thousands of dollars in gift card sales and put the whole process into play within minutes. It was literally a money machine during the Christmas Season.

Pros

We were able to implement a digital gift card program for our restaurant clients in minutes. We don't use Square for regular in-person credit card processing at all we simply set up the online digital gift cards in the weeks leading up to Christmas and generated tens of thousands of dollars in cash-flow for the client and guaranteed business in the weeks that would follow our Covid-19 holiday lockdown.

It is so fast and easy every consumer facing company should do it. Your customer gets their digital gift card immediately and the business gets cash in about 48 hours. They make it super-simple to track the cards and redeem outside of your POS and conventional payment processing system.

It doesn't matter who you use for your payment processing. It is simple and fast to add Square just for their digital gift cards.

Cons

Wish I had discovered how easy implementing a gift card program was sooner. There are no Cons as far as I'm concerned. It doesn't matter what POS or payment processor you use now. There is room to add Square for gift cards to any operation.

The percentage they charge for payment processing is twice what the mainstream processors charge, but there is ZERO cost associated with selling or redeeming the gift card so for many companies it works out to be much cheaper than other gift card programs.

Alternatives Considered

Paystone

Reasons for Switching to Square Online

Square offered instant set-up instead of 10 days wait and the ability to sell digital gift cards that could be redeemed inperson instead of (or inaction to) physical gift cards.
Caretha
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/6/2021

Review For Square

Great ! Experience and they are top the line merchant services that I have ever known.
I look forward to more upgrades like Weebly and more of their great , convenient , easy to use, feature and services.

Pros

The merchant service fit my business industry, products and services. The upgrade of services and feature are awesome!

Cons

Need a easy shipping on the online website shipping admin with the weight, shipping prices and a easier one time payment link just for businesses without the campaign because it is political. So make a separate link that fits embed code on the features and make it easier to embed. And I can not receive what ever business sales amount of a purchase over 50,000.00 each transactions. I have to make partial payments through the website for one purchase transaction (For Example: if a sale is 115,000 and the transaction only excepts 50,000.00 per transaction; so there will have to be 3 purchase transactions. That's horrible. I need only one transaction per purchase at any price and they can still add other purchases if selected and add to total.

Benjamin
  • Industry: Alternative Medicine
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 17/6/2021

Has some great features, but also plenty of glitches

Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the delivery and curbside pickup features. There are still improvements that could be made, like setting up a subscription program to encourage recurring orders. Most of the features are pretty basic (customer loyalty program, 'similar items', etc.) - we wish there was more ability to customize features so they better meet our needs.

Pros

Creating our website through Square Online was pretty easy, especially for someone without a background in web design. The inventory management features and integration with Square POS is great!

Cons

Just beware, there seem to be a lot of bugs with Square Online and getting ahold of customer service via phone is not easy. You have to jump through several hoops before they will give you a phone number to call. This can be very frustrating when the website is having an issue that needs immediate attention. Once you do get ahold of customer service, if your issue is not deemed 'high priority' it can take them weeks/months to fix it, if they ever do at all.

Amber
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
0

4
Reviewed on 14/7/2022

I made a quick website since I was already using their POS and appointments

Easy and satisfying to use. It's not as customizable as SquareSpace, but it looks good and integrates with a decent amount of third party apps.

Pros

I like how easy it was to create a simple website that looks good and works well with little issue.

Cons

Square Online is meant to go along with their other services, such as POS, inventory management, online shops, appointments, etc. It's not trying to be highly customizable, but it is just customizable enough to do a fine job for most small businesses.

Alternatives Considered

Squarespace

Reasons for Switching to Square Online

I needed something fast with a short learning curve.
Gina
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2021

Easy to use, flexible and intuitive

Nothing but thumbs up overall. We have used several other POS programs and by far think the value of Square can't be beat.

Pros

Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices. Very modern and intuitive. Super easy to set up and learn. Integration with Square Retail catalog is good.

Cons

I wish I could copy design elements from one web page to another. The template layouts are also a bit restrictive. Would be nice to have CSS access to fully customize. Would also like the item description to sync with Square Retail without losing the design elements.

Alternatives Considered

Revel Systems and Lightspeed Retail

Reasons for Choosing Square Online

Integrated credit card processing, ease of use, excellent price point, accessible customer support/

Switched From

Vend

Reasons for Switching to Square Online

Integration with Square Retail for our brick and mortar business.

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