---
description: Review of Guru Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Guru | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [AI IT Agents](/directory/5438/ai-it-agents/software) > [Guru](/software/103160/guru)

# Guru

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> Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use.&#10;&#10;Connect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence.&#10;&#10;Guru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically.&#10;&#10;The result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.
> 
> Verdict: Rated **4.8/5** by 640 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 640 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guru
- **Location**: Philadelphia, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity.&#10;&#10;Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one.&#10;&#10;Best suited for mid-market and enterprise organizations with growing AI and governance needs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- AI Agent Configuration
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Adaptive Learning
- Alerts/Notifications
- Analytics
- Assignment Management
- Audio/Video Messaging
- Autonomous Task Execution
- Behaviour Tracking
- Calendar Management
- Catalog Management
- Chat/Messaging
- Chatbot

## Integrations (42 total)

- Bamboo
- Confluence
- Conversational Cloud
- Deel
- Degreed
- Drift
- Dropbox
- Freshdesk
- Front
- Gmail
- GoSquared
- Google Drive
- Gusto
- HRIS
- Intercom

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI IT Agents](https://www.softwareadvice.ie/directory/5438/ai-it-agents/software)

## Related Categories

- [AI IT Agents](https://www.softwareadvice.ie/directory/5438/ai-it-agents/software)
- [AI Agent Builder](https://www.softwareadvice.ie/directory/5075/ai-agent-builder/software)
- [Agentic AI](https://www.softwareadvice.ie/directory/5076/agentic-ai/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Enterprise Search Software](https://www.softwareadvice.ie/directory/4368/enterprise-search/software)

## Alternatives

1. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5308 reviews)
2. [Confluence](https://www.softwareadvice.ie/software/430492/confluence) — 4.5/5 (3714 reviews)
3. [Document360](https://www.softwareadvice.ie/software/96197/document360) — 4.7/5 (292 reviews)
4. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.6/5 (791 reviews)
5. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18803 reviews)

## Reviews

### "Excellent Knowledge Base Tool" — 5.0/5

> **EVANGELISTA,** | *21 March 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Guru is more informative tool that we are using to resolve my everyday cases. Its very helpful because all answer is their you just need to familiarize to it.
> 
> **Cons**: A lot of information you need to be specific with the information you need in order for you to get the correct answer you need
> 
> It was perfect its my life saver makes my cases more easier and accurate in just one search all information you need is there.

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### "Thanks Guru\!" — 5.0/5

> **Natalie** | *30 January 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy it is to find relevant information. Also the plug in's slack and google are great and easy to use.
> 
> **Cons**: Nothing, it's a great tool for navigating company information.
> 
> My experience with Guru has been nothing but fantastic. We got it implemented within our Go To Market team recently and its so easy to navigate. I use the Google extension a lot while working.

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### "Goodbye, confusing folders. Hello, Guru." — 5.0/5

> **Jenna** | *8 January 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work.
> 
> **Cons**: Guru will really force you to be organized\! You can't just be messy with your files like you can in Google Drive. LOL
> 
> I’ve had a top notched experience with Guru for almost 3 years now\! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info.

-----

### "Positive Experience" — 5.0/5

> **Tori** | *6 October 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to create pages easily and find cards is very useful. I use Guru very often in my day-to-day.
> 
> **Cons**: It would be nice to be able to sort cards by type/category more easily. My organization has had an influx of new cards made and it can be difficult to sift through them.
> 
> Very positive- especially useful when joining a new organization. The search experience is very functional and makes things easy as well.

-----

### "GURU, a great tool\!" — 5.0/5

> **Ricardo** | *6 August 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Reliable, with lots of possibilities in the documentation creation process, never saw it getting it's service down for any reason. Easy to update and share new information with the team. A incredible source for documentation, as we primarily use it on Support.
> 
> **Cons**: The search engine is  a little crazy, sometimes you can't find the exact document your searching for, but it could also be an issue with the tags and titles inputted.
> 
> Allow for a great database of support/project database, making life easy for the team and collaborators.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/103160/guru)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/103160/guru> |
| en | <https://www.softwareadvice.com/help-desk/guru-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/103160/guru> |
| en-GB | <https://www.softwareadvice.co.uk/software/103160/guru> |
| en-IE | <https://www.softwareadvice.ie/software/103160/guru> |
| en-NZ | <https://www.softwareadvice.co.nz/software/103160/guru> |
| fr | <https://www.softwareadvice.fr/software/103160/guru> |

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