--- description: Review of MasterControl Manufacturing Excellence Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MasterControl Manufacturing Excellence | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Logbook Software](/directory/4226/logbook/software) > [MasterControl Manufacturing Excellence](/software/103166/mastercontrol-manufacturing-excellence) # MasterControl Manufacturing Excellence Canonical: https://www.softwareadvice.ie/software/103166/mastercontrol-manufacturing-excellence Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/103166/mastercontrol-manufacturing-excellence?page=2) > Manufacturing Execution System—Simplified with Life Sciences-Specialized AI. MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management. Pharmaceutical, biotech, and medical device companies running batch or discrete production who are still chasing paper at batch release, manually re-entering data between systems, or discovering errors in review instead of at the point of entry can benefit from digitizing with the purpose-built solution. Mx replaces paper batch records with electronic batch records (EBR) and electronic device history records (eDHR): a secure, configurable platform that guides operators through every step, validates data in real time, and produces complete, exception-flagged records the moment a batch is done. Review-by-Exception surfaces only what needs attention -- corrections, overrides, and deviations -- cutting review and release time by over 90% while maintaining a 99% right-first-time rate. Process engineers build and modify Master Templates and Recipes without development resources, using Product Families, Global Elements, and Formulations to scale across products, lines, and sites without duplicating work. MasterControl Logbooks extends that same digital discipline to equipment, cleaning, calibration, environmental monitoring, and warehousing records -- replacing paper logbooks with 100% digital capture, drag-and-drop template building, and training checks that enforce good documentation practice (GDP). When production records and logbooks work together, teams get a complete digital thread from equipment event to batch release, with no paper gaps, no manual reconciliation, and always-on audit readiness. Because Mx runs on the same platform as MasterControl Quality Excellence (Qx) and Asset Excellence (Ax), quality and asset data aren't bolted on after the fact. Document changes trigger training automatically; equipment and calibration status flow directly into the batch record; quality events launch CAPAs with full context intact. That connectedness means fewer deviations, less unplanned downtime, and a faster path to release. Built for FDA 21 CFR Part 11, EU GMP Annex 11, ISO 13485, and global GxP requirements -- including EMA, MHRA, Health Canada, TGA, and PMDA jurisdictions -- Mx is used by pharmaceutical, biotech, and medical device manufacturers across North America, Europe, Asia-Pacific, and other global regulated markets. Ideal for manufacturers replacing manual or paper production processes, consolidating operations onto a single platform, or outgrowing a form-based EBR, Mx scales from a single production line to global, multi-site manufacturing networks. The system is live and delivering value in 120 days, without the cost, complexity, or multi-year implementation timeline of a traditional MES. > > Verdict: Rated **4.6/5** by 187 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 187 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Flexible packaging, designed to scale from a single production line to global, multi-site rollouts using Master Templates, Product Families, and Formulations. Manufacturers can be live and delivering value in 120 days. Contact MasterControl for a package and pricing tailored to your organization's size, regulatory requirements, and production complexity. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway and 14 more ## Features - API - Activity Dashboard - Automated Scheduling - Barcode/Ticket Scanning - Bills of Material - CRM - Change Management - Chemical Management - Collaboration Tools - Compliance Management - Customisable Reports - Data Import/Export - Data Visualisation - Document Management - Food Traceability - Forecasting - Inventory Management - Inventory Tracking - MES - Maintenance Management ## Integrations (17 total) - BarTender - Blue Mountain RAM - Elemental Machines - IFS Cloud ERP - Infor ION - LabVantage - LabWare LIMS - MasterControl Quality Excellence - Maximo - Microsoft 365 - MuleSoft Anypoint Platform - NetSuite - PowerBI Portal - SAP BTP - SQL Connect ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Logbook Software](https://www.softwareadvice.ie/directory/4226/logbook/software) ## Related Categories - [Logbook Software](https://www.softwareadvice.ie/directory/4226/logbook/software) - [Chemical Manufacturing Software](https://www.softwareadvice.ie/directory/186/chemical-manufacturing-software/software) - [Manufacturing Software](https://www.softwareadvice.ie/directory/4704/manufacturing/software) - [MRP Software](https://www.softwareadvice.ie/directory/163/mrp-software/software) - [Manufacturing Execution Software](https://www.softwareadvice.ie/directory/164/execution-systems/software) ## Alternatives 1. 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Master Controls customer support is also quick and reliable. > > **Cons**: It takes awhile to train everyone on how to use it correctly, the search feature could also be better, if you don't know the exact document number or title of the document you are searching for it can be hard to locate. > > I find it easy to use and it has been a great help as a training coordinator to use it for easily tracking trainings. ----- ### "MasterControl Mx Review" — 5.0/5 > **William** | *7 October 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: I like working with the MasterControl team to enhance the product and add improvements on a continuous basis. The team really listens to customer feedback and integrates it into their release schedule. > > **Cons**: I think that the reporting using Insights can be improved to allow different attributes to work better with each other. > > Overall, the experience using Master Control for our production records has been extremely positive. It is user friendly and allows our company to record the information quickly, accurately and compliantly. ----- ### "MasterControl Mx Changes Manufacturing" — 4.0/5 > **Jim** | *2 February 2024* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Mx immediately replaces paper in the manufacturing process. It was relatively easy to set up. We immediately saw reduction in documentation errors, because operators were no longer documenting on paper. We also are now able to track several different features that we were not able to on paper. Mx comes out with important updates and additional features every quarter. > > **Cons**: There still are some limitations that ideally would be updated in the future. However, I will say that since we began using Mx 2 years ago, several new features and updates have come on. ----- ### "Mx streamlining" — 3.0/5 > **Ashley** | *8 October 2025* | Medical Devices | Recommendation rating: 2.0/10 > > **Pros**: Love how the module has streamlined our processes and made the training integration seamless. Has drastically reduced the time and buden reviewing final batch records. > > **Cons**: The inspection plans feature doesn’t work as well as we had hoped especially for a business that follows different types. > > Great experience and user adoption to the module was one of the easiest we have had\! The operators love using Mx and dread when there is early phase work that pushes them back to paper processes. ----- ### "Great Option for EBR" — 5.0/5 > **Donald** | *9 October 2025* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Easy, intuitive interface for record building and EBR execution with review by exception. A great no code solution for fast implementation. > > **Cons**: Minor inconveniences with building, but overall very good. These things are extremely niche use case for specific records that workaround scan be made for. > > Excellent. From sales, leadership, implementation and support, the entire MasterControl team has been a great partner. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/103166/mastercontrol-manufacturing-excellence?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/103166/mastercontrol-manufacturing-excellence) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data