--- description: Review of NUACOM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NUACOM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [NUACOM](/software/103829/nuacom) # NUACOM Canonical: https://www.softwareadvice.ie/software/103829/nuacom Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/103829/nuacom?page=2) > NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wallboard of agents' activities and record inbound and outbound conversations in compliance with GDPR regulations to improve outcomes. Key features of NUACOM include call queue management, analytics, encryption, user localization, performance tracking, and data monitoring. It includes a smart call transfer functionality, which lets employees forward calls to a specific agent or a group and manually or automatically switch calls from desk phones to mobiles. Additionally, the IVR design tool enables administrators to configure greeting messages, menus or call workflows and record crucial data including custom call ID, number-name, phonebook and more. NUACOM uses API and Zapier to integrate with several third-party applications such as Salesforce, Hubspot, Pipedrive, Agile CRM, amoCRM, Streak and more. > > Verdict: Rated **4.8/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 30 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NUACOM - **Founded**: 2009 ## Commercial Context - **Starting Price**: €9.99 - **Pricing model**: Per User - **Pricing Details**: Contact us for a full quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Portuguese, Spanish - **Available Countries**: Andorra, Austria, Belgium, Canada, Denmark, Estonia, Greece, Hungary, Iceland, Ireland, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland and 2 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Archiving & Retention - Audio/Video Conferencing - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Billing & Invoicing - By-Extension Reporting - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call Duration ## Integrations (32 total) - ActiveCampaign - AdRoll - Agile CRM - Autotask PSA - Brevo - Bullhorn ATS & CRM - Capsule - Drip - EngageBay CRM - Freshsales - Gong.io - Google Ads - Google Contacts - Google Sheets - HubSpot CRM ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) ## Related Categories - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) - [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software) - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) ## Alternatives 1. [CloudTalk](https://www.softwareadvice.ie/software/71871/cloudtalk) — 4.4/5 (268 reviews) 2. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (858 reviews) 3. [Kixie PowerCall](https://www.softwareadvice.ie/software/28441/kixie-powercall) — 4.6/5 (293 reviews) 4. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 5. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (223 reviews) ## Reviews ### "Great company to do business with" — 5.0/5 > **Verified Reviewer** | *8 April 2019* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: the 24/7 hour support is excellent from Nuacom, they seem to be able to fix any queries asap. The portal login is user friendly and easy to navigate for reports and a wallboard > > **Cons**: Really can't find any faults with the company ----- ### "Nuacom- friendly, relaible VOIP services" — 5.0/5 > **Colin** | *23 December 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Level of support and tech awareness of that support. They support team are actual techies > > **Cons**: not a lot bad about it. There are some obscure features I would like but haven't really had a chance to even request them > > excellent, responsive, thorough, professional. Robust low bandwidth employment system ----- ### "Could not even start a trial" — 1.0/5 > **Verified Reviewer** | *6 June 2020* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Seems to have good reviews and it did look good enough on paper > > **Cons**: I could not start the trial as it would not accept my email > > Bad. ----- ### "Superb platform, highly recommend" — 5.0/5 > **David** | *20 December 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Easy of use, customization for our needs > > **Cons**: Still trying to work out how to remove users > > Exceptionally good, could not recommend enough ----- ### "Nuacom" — 5.0/5 > **Derek** | *20 December 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Easy system to use Cords don't tangle easily like other systems. Volume can be adjusted simply Voicemail set up and play back very good > > **Cons**: Nothing really \! Some features we don't even use. > > Very good customer service, if ever a problem, they sort it out by logging onto our system or would call out if needs be which is very rare. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/103829/nuacom?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/103829/nuacom) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data