Kartra

Pros

Extremely easy to setup your entirely business and starting list and nurture your leads. Great graphics and video trainnings. Support always responsive. The email sequence builder is a plus

Cons

The integration in between Kartra and Webinarjam is a crap, this is the only bad point and strange as these two groups are brothers.

Alternatives Considered

Reasons for Switching to Kartra

Pros

There are a lot of things to like about Kartra, specifically the absolute all-in-one platform they have. It goes far beyond just designing a website/landing page or sending an email. They cover all the bases - from websites, landing pages, email marketing/automation with sequences and tagging, funnels, simple e-commerce, digital downloads, membership sites, help desk, scheduling, forms, affiliates and now an agency solution. If you'd like to consolidate the many platforms you use, Kartra can handle 95% of everything you throw at it.

Their support group on Facebook is second to none. They truly care about their people and it shows; it's like a family.

Cons

Learning the platform was a long, complicated process. They have people lined up that will help "onboard" you and while that's extremely helpful and effective, I think it's always beneficial to know your platform inside and out so you can make necessary changes as needed and not have to depend on the support team, or others. Because of the complexity, there's a time-consuming process you'll have to undertake before you can "go live". I mean, it makes sense due to the fullness and depth of their platform, just be sure to go into it knowing: (1), the trial is not nearly long enough to know if it's a right fit for your business, and (2), it'll take time to setup your workflows and make sense of how everything is integrated, and (3), host your videos elsewhere or you'll get eaten alive in bandwith overcharges.

Kartra has what they call Kartraverse, which is like a step-by-step training course on how to use their platform. It's superb and very informative; however, it's still in its infancy and you have to wait until they create the next lesson before you can do in-depth with whatever topic they decide, and that was often frustrating. With that said, however, they also do a lot of webinars that are in-depth and full of insight, but sitting through a webinar to find one answer is a bit defeating when you're in a hurry or just not really sure what exactly you're even looking for. Their documentation leaves a little to be needed, however.

Alternatives Considered

Reasons for Switching to Kartra

Pros

Has many functions on the one platform. I could use my own domains and favicons. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions.

Cons

Customers cannot select multiple items of a product in one purchase transaction on a specific date when they want to join one session once that already has others in that session. For a tourist who has a family of 4 people they cant buy 4 tickets and they cant specify that they want to go on a tour that already has people booked on it but there is available space for them. And they cant book for the one tour once.

Alternatives Considered

Reasons for Switching to Kartra

Pros

Kartras done for you campaigns are brilliant. With one click you can install a completely done-for-you campaign that only needs your finishing content changes. This has helped us get our marketing campaigns up and running in half the time. It has also cut down on the learning curve of using Kartra.

Cons

We would like to see more integration options either from Kartra or third party developers.

Pros

I use Kartra on a daily basis. My entire business is hosted on this platform. I have used it for years and have found lots of pros and cons. For pros: you can do just about everything on here. It does my email marketing, hosts my full website, hosts calendars, surveys, my program membership / modules, it processes payments and manages payment subscriptions, I mean it truly has it all. They have multiple avenues of support, you can email, chat, or join the Facebook group to get help. It also has lots of opportunity for customized coding to truly build out the site of your dreams if you need it. Kartra truly combines about 10 different softwares all in one.

Cons

Again, after using this software for years, I've come to find lots of pros and cons. The biggest con that I have is the aesthetics, which may sound silly, but in comparison to its biggest competitor, Kajabi, Kartra really takes the L on this one. Everything is blocky, dark, clunky, takes forever to find what you need, and overall just not a user friendly experience. The other con is how absolutely difficult it is to use some of the features, specifically building a website/page and sequences. The last con is the customer service - I prefer using the chat option to get real-time support, but 98% of the time they can't actually help you on chat. They'll take your inquiry and submit it as a "ticket" where they'll respond to via email the next day. Again, may not be a huge deal, but for some issues I've had in the past it's been a very big deal because I need real time help. They used to be able to help you via Chat but now it's all email, which is frustrating.

Alternatives Considered

Reasons for Choosing Kartra

Switched From

Reasons for Switching to Kartra