---
description: Review of Clutch Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Clutch | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Clutch](/software/104601/clutch)

# Clutch

Canonical: https://www.softwareadvice.ie/software/104601/clutch

> Clutch is a cloud-based marketing platform designed to help small to large businesses across retail, hospitality, automotive, banking and healthcare industries create personalized marketing campaigns based on the client's behavior and interests and build customer loyalty. Features include gift card management, churn modeling, reminders and impact analysis. 


The application enables marketers to create customer profiles, link identifiers such as email addresses, phone numbers or purchase data, eliminate duplicate data and receive updates about live events. Businesses can use Clutch to measure customer lifetime value (CLV) and score them through recency, frequency and monetary model. Using machine learning technology, team members can determine the optimal content, audience, channel and timing for campaign delivery. 


Clutch offers integration with various third-party applications such as Salesforce Marketing Cloud, Magento, Cayan, Oracle Netsuite, Shopify Plus, Blue Acorn and more. Pricing for the solution is available on request and support is provided via email and documentation.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Clutch
- **Location**: Ambler, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$3,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: Pricing starts from $3000 per month along with a one-time integration fee.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Templates
- Email Marketing
- Engagement Tracking
- Gamification
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal

## Integrations (8 total)

- Adobe Commerce
- NetSuite
- SAP Business One
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Shopify Plus

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software)

## Alternatives

1. [Guusto](https://www.softwareadvice.ie/software/105459/guusto) — 4.9/5 (3445 reviews)
2. [RepeatMD](https://www.softwareadvice.ie/software/427882/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.softwareadvice.ie/software/324113/kangaroo) — 4.9/5 (248 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.ie/software/278379/gift-card) — 4.8/5 (37 reviews)
5. [Boomerangme](https://www.softwareadvice.ie/software/501190/Boomerangme) — 4.8/5 (43 reviews)

## Reviews

### "Clutch review" — 5.0/5

> **Serhii** | *5 September 2018* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Nice design, good search among a huge amount of registered companies
> 
> **Cons**: Sometimes it is buggy and companies opens in the new tab :)

-----

### "Clutch Gift Cards" — 5.0/5

> **Sarah** | *9 October 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I like that we have an online portal that we can access to check gift card balances, check to see whether or not a gift card was loaded, what date the gift card was loaded, what amount was initially loaded onto the gift card, and which of our 5 locations was the inital seller of the gift card.
> 
> **Cons**: At first, I wasn't able to get access to the online portal and that made it very difficult when having to deal with gift card discrepancies.
> 
> Overall, I think Clutch has been a useful resource and a good company to work with. We haven't had a lot of issues with the program itself, and when a problem has come up- we can usually work it out ourselves by utilizing the online portal.

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### "Clutch won't disappoint you" — 5.0/5

> **Verified Reviewer** | *13 December 2018* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Clutch is a complete marketing platform for B2C that lets you run targeted loyalty campaigns, marketing campaigns, and more. 

- Easy to use and get started.
- Customer segmentation provides you with tons of data.
- Grow your business and revenue.
- Use data to create buyer personas to use across all marketing channels.
> 
> **Cons**: The platform is still developing and needs a lot of new features.

Besides, as of now, it is a bit pricey.

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### "Clutch provides detailed information about each company" — 5.0/5

> **Mohip** | *15 February 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Clutch offers a range of additional resources and insights for businesses, including market research reports and industry analysis. These resources can be valuable for businesses looking to stay up-to-date on industry trends and make informed decisions about their service providers.
> 
> **Cons**: In Clutch,  can be challenging to find the information they are looking for or to navigate the site's various sections

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/104601/clutch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-loyalty/clutch-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/104601/clutch> |
| en-GB | <https://www.softwareadvice.co.uk/software/104601/clutch> |
| en-IE | <https://www.softwareadvice.ie/software/104601/clutch> |
| en-NZ | <https://www.softwareadvice.co.nz/software/104601/clutch> |

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