About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal Software - Payment screen
PayPal Software - Set up account
PayPal Software - Account options
PayPal Software - Payment screen - thumbnail
PayPal Software - Set up account - thumbnail
PayPal Software - Account options - thumbnail

PayPal pricing

PayPal has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

Alternatives to PayPal

Authorize.Net

Authorize.Net is a cloud-based payment processing software that helps streamline the submission of customer transactions...

Amazon S3

Amazon S3 is a cloud storage platform that allows businesses to conduct data storage, backup, archiving and retrieval...

Wave Accounting

Online accounting software that provides features including invoicing, billing, payment tracking, payroll management,...

Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building...

Cash App

Cash App is a web-based finance app designed to help business owners send money and buy stocks, bitcoin, and make...

PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a...

PayPal Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.3
5 reviews of 23,695 View all reviews
Lacey
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2022

The only way to pay, pal.

Pros

I love the low fees, the several products available, the support and the ease of accessing my account any where any time!

Cons

I only don't like the fact that business accounts aren't issued a routing number and account number and that they dont offer store card on file for the ability to preauthorize a charge for a later day.

Roldan
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 21/10/2022

PayPal Never Change All These Years - Still Way Too Complicated To Use!

50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience design. They really need to brush this thing up.

Pros

- Well, PayPal is an institution when it comes to online Payment System. So, I like it that they are there giving me options when all other options fail.- I was able to use PayPal personally and in business without much issue about security and othe disputes.- I was able to use it with my Website Projects, when clients needs a quick payment integration without much fuss on the buying side of things

Cons

- PayPal is still way too complicated to integrate with WordPress. There are times that you just need to enter email and password, and it gets integrated. Sometimes, it takes you a day or two to be able to do it.- Still not user friendly. Deskop and Mobile version needs UX Design revamp. The conversion between currencies in your account still confusing. Sometimes you fund appears as US Dollar, sometimes it appears as your native currency. - sandboxing dashboard and account pretty much looks like your active/live account. The only way you notice you are in a sandbox is when you see the domain says "sandbox.paypal.com". In contrast with Stripe, where it sends you a contrasting feedback that says "Testing Account" - you won't be able to miss it out.- Currency Conversion is NOT at par with the current market exchange rate! Sometimes, the exchange is two dollar short.

Alternatives Considered

Stripe

Reasons for Choosing PayPal

Eitherway, it all depends on the client's liking. I recommend Paypal as it is the most commonly used gateway. But Stripe is a bit more easier to use and integrate.

Switched From

Stripe

Reasons for Switching to PayPal

Because it was choosen by the client - not mine.
Aaron
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
4
Customer Support
1

2
Reviewed on 9/10/2022

Dirty Deeds!

My experience was wonderful up until the point when something bad happened to me and I was blamed for it all. I had police reports documenting and pictures of whoever did this to me and they still came after me and blocked me from opening another account with them.

Pros

This software really allowed my business to improve the way it handled its financial tracking and invoicing. It was easy for customers to use and understand.

Cons

I was taken advantage of and all of my accounts were compromised. I reported it to customer service and followed all the procedures and instructions I was told to do. This went on for months dealing with the fraud department, local authorities, etc...
In the end, they closed my business account, locked me out, and told me I owed them all the money that was taken from me!

Abin
  • Industry: Investment Management
  • Company size: 501-1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2022

An amazing Platform for all types of transaction

The experience from using PayPal has helped in understanding how secure it is to use a mediator like PayPal because of its best in class protection towards safe guarding the personal data and ensuring the wallet is safe. I enjoy the feature of adding USD to the wallet and thus helping to save on forex and conversion rate. These days the PayPal recognizes the device that’s being used and help in making seamless transaction without the need to verify over and over again . Upto date transaction records and easy to track the transaction makes it a tool for record keeping. Further, a lot of institutions are enrolled and are using PayPal making it global these days for buying and selling and accepting the proceeds through PayPal, and further sending and receiving money through banks. Overall, PayPal is one of its kind and best in class which is meant for the present days for both individual and business alike.

Pros

Paypal is an user friendly and secure Plato for. which helps in navigating through and understanding the various features provided easily. The processing speed of transaction is so quick and instant. The facility to add various credit card providers and highest security measures will definitely make it a plus to rely on this platform without a second thought. Customer service is excellent that they work with us to resolve issues in a timely manner respecting the time of the user. Further, various currencies could be added to the account thus helping us to store the currency and use when we want without having the forex exposure affecting in the transaction.

Cons

The software is so amazing that i don’t see anything that seems like a drawback, one reason is PayPal is evolving as they constantly add features which are meeting and matching to the current trends and needed for the present technologically reliant economy.

Dallas
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2022

Why is PayPal in my good books?

This is the easiest software to use while running a relatively small business. No hassles with essential a pay as you go model with the minimal transfer fees.

Pros

- Very easy to understand and use with a modern website interface that makes me feel secure with my money. This software has fewer bugs and glitches while presenting a modern feel.- Well structured website with easy to access invoices and client contacts.- 1% fee with a max $10 on an immediate e-transfer is generous yet expected since in Canada we have no transfer fees.

Cons

- Sometimes the website is slow to load IF I have multiple screens open. That might be a separate performance issue but this site seems to have the bug.- Difficult to navigate the website for additional features that are not on the home navigation menu.

Alternatives Considered

Xero

Reasons for Choosing PayPal

PayPal is easier to understand and use without trying to up sell you.

Switched From

Xero

Reasons for Switching to PayPal

Simplicity to use and established rep-ore from previous years use.

Related categories