--- description: Review of Workshop Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Workshop Software | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/4261/auto-repair/software) > [Workshop Software](/software/104928/workshop-software) # Workshop Software Canonical: https://www.softwareadvice.ie/software/104928/workshop-software Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/104928/workshop-software?page=2) > Workshop Software is shop management software for independent auto repair businesses. It replaces the whiteboard, the paper job card and the shoebox of supplier invoices with one cloud system your whole team works from. Who it is for Owners and service advisors at independent auto repair shops, mechanics, auto electricians, tire outlets, brake and clutch specialists, truck and trailer repairers and RV workshops. It scales from a single bay to multi-site franchise groups on the Platinum plan. What it does Booking diary and shop scheduling, unlimited quotes and job management, parts and inventory with stock takes and reserve stock, supplier invoicing and stock ordering, labor rates and price matrix, canned services and kits, digital inspections with photos and video, customer approvals, invoicing, and reporting through Workshop Intelligence. Where the money shows up Automatic service, registration and booking reminders bring customers back without anyone picking up the phone. Digital inspections with photo and video evidence lift approval rates on additional work. Online bookings from your website fill quiet days. Integrated payments through WorkshopPay take card, Apple Pay and Google Pay online or in person, with next-day payouts. Works with what you already use Real-time two-way sync with QuickBooks Online and Xero. Parts and data from PartsTech, Parts Authority, ProDemand (Mitchell1), TireConnect, Carfax VIN and license plate decoding, and Vehicle Visuals. A public API and public booking API on Platinum for anything else. Getting started and support Onboarding training is included. Data import assistance is available. Support is by phone, email, live chat and a knowledge base, with video guides and webinars. Every plan includes a free Android and iOS mobile app for technicians, with time clocking, job status updates, photos and talk-to-text notes. Additional office users are a flat monthly rate, so adding a service advisor never triples your bill. Pricing is flat rate per month, not per user, on monthly or annual terms, and every plan starts with a 14-day free trial. > > Verdict: Rated **4.0/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 77 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Workshop Software - **Location**: Warriewood, Australia - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$169.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: All prices in USD per shop, per month, not per user. Silver US$169/month, or US$149/month billed annually (US$1,788). Gold US$199/month, or US$179/month billed annually (US$2,148). Platinum US$299/month, or US$249/month billed annually (US$2,988). Additional office users US$20/month each. Mobile app users are free. Australian, UK and South African pricing is shown in local currency on the Workshop Software pricing page. Every plan starts with a 14-day free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Fiji, India, New Zealand, Samoa, Singapore, South Africa, Tonga, United Arab Emirates, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Chat/Messaging - Communication Management - Contact Database - Cost Tracking - Customer Database - Customer History - Customisable Reports - Data Import/Export - Document Management - Electronic Payments - Employee Scheduling - Employee Time Clock ## Integrations (11 total) - MYOB Business - Mailchimp - NAPA TRACS - PartsTech - Podium - ProDemand - QuickBooks Online - QuickBooks Online Advanced - Sage One - TireConnect - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Auto Repair Software](https://www.softwareadvice.ie/directory/4261/auto-repair/software) ## Alternatives 1. [ARI](https://www.softwareadvice.ie/software/97484/ari-auto-repair-invoices) — 4.6/5 (660 reviews) 2. [AutoLeap](https://www.softwareadvice.ie/software/120367/autoleap) — 4.8/5 (744 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.ie/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.ie/software/76836/napa-tracs) — 4.2/5 (263 reviews) 5. [Torque360](https://www.softwareadvice.ie/software/240314/torque360) — 4.9/5 (50 reviews) ## Reviews ### "Easy to use I like it" — 3.0/5 > **Italo** | *22 March 2018* | Recommendation rating: 7.0/10 > > **Pros**: Easy to use, support is good and updates too. I have not been a user directly but I have shared with people who have shown me how friendly the interface is. > > **Cons**: I have not yet had time to explore the entire application, but apparently it is not friendly when you need to export data to excel > > The little I know about the application I definitely like a lot ----- ### "Amazing product for automating." — 5.0/5 > **Juan** | *9 February 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: How user friendly it is for people like me. > > **Cons**: It could used a bit of a price reduction ----- ### "Not a great start with staff leaving during our setup & first few weeks & ongoing." — 3.0/5 > **Herb** | *20 January 2018* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: Very user friendly for invoicing \& general workshop management \& Staff have always been friendly. > > **Cons**: MYOB integration - has some issues (mainly balancing with w/shop). Cust credits go to Trade creditors \& we have to do journals? Support calls on this have been unanswered on occassion. Reporting could be more specific, some don't have dates on them \& we would like outstanding cust /suppliers balances with 30/60/90 days etc, we were unable to workout our top 20 customers etc for marketing purposes etc. Have made a few suggestions in previous support emails, but had no update. Probably need a better setup training system from the start rather than relying on youtube help solely. No Date/range on outstanding customer balances report . When balancing with MYOB I usually need to go back \& get the outstanding balances - but i cant in workshop once the new month begins?. Begin \& end date on some reports month-date-year? US style (EG; Sales By payment method report) not a big deal but could be consistent across all reports. Would love an Aged Trial Balance for Debtors/creditors 30/60/90 days ). It allows us to see what is owed to us or by us at a glance at any given time. Supplier Balance Report - is it possible to have a date range (easier to check off with each suppliers statements at the end of month) \& total balance (to include all credits) for that date range? If credits arent allocated to an invoice, on the various reports (except cust outstanding balances) they dont show up in the overall balances. No report on a make/model of a vehicle. > > It helps us operate more efficiently, with invoicing etc \& the email/sms features are great. ----- ### "Efficient Workshop Management Solution" — 5.0/5 > **Drew** | *16 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: •Streamlines workshop management with scheduling, invoicing, and customer tracking. •Cloud-based access makes it convenient for remote management. •Integrates well with accounting and inventory systems. > > **Cons**: •Some customization options are limited. •Occasional lag when handling large datasets. > > Workshop Software is a great tool for managing automotive and repair workshops efficiently. It simplifies scheduling, invoicing, and customer interactions, improving overall workflow. ----- ### "The experience that i had" — 5.0/5 > **Alfazar** | *27 October 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: All the feature was good and nice very easy to navigate and to understand highly recommended this to everyone > > **Cons**: There is no missing because as per my observation all the feature that is very nice and understandable > > I don't have any problem here and i would say that i will highly recommend this to everyone it was very nice and good for everyone ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/104928/workshop-software?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/104928/workshop-software) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data