--- description: Review of MyPOS Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MyPOS Connect | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Retail POS Systems](/directory/4562/retail/software) > [MyPOS Connect](/software/105249/mypos-connect) # MyPOS Connect Canonical: https://www.softwareadvice.ie/software/105249/mypos-connect Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/105249/mypos-connect?page=2) > Designed for independent and enterprise retailers, MyPOS Connect is a SOC2 compliant, cloud-hybrid POS solution that allows businesses to create a POS experience for any retail business function and optimize customer engagement, sales processing, purchasing, and inventory management operations for multiple stores. MyPOS Connect' POS app is able to operate with and without an internet connection, so businesses can run operations without any downtime. Features include a customizable POS UI, customer engagement tools, omnichannel sales support, purchasing tools, multi-store inventory management, and in-depth reporting and data analytics. MyPOS Connect allows businesses to customize every aspect of the POS interface with custom menu boards, modifier and display buttons, different color themes, 300+ parameter settings, and plenty more. For customer engagement, MyPOS Connect provides unlimited customer records with multiple addresses and sales histories, custom reward programs, special pricing rules for customers, and customer invoice processing. Whether by phone, online, or in-store, sales reps can fulfill order requests across different channels and factor these sales into tax accounting and revenue reporting. Purchase orders can be created automatically or manually and also imported via Excel. With inventory tracking tools, inventory specialists can track every item that is bought and sold across different stores. Additionally, these specialists can process stock counts, make item adjustments, and issue store transfers. MyPOS Connect also provides over 200 standard reports that can be generated in the back office module or via a web portal. Users can utilize a variety of data filters to focus on critical information and view custom dashboards that highlight key business metrics. All reports can be exported in Excel, Word, PowerPoint, XML, or CSV format. MyPOS Connect has off-the-shelf integrations with several third-party applications such as GatherUp, Klaviyo, Brevo (formerly, Send In Blue) and Constant Contact, as well as Shopify, and more. Other features include data analysis, reporting, and comprehensive, auditable inventory control. > > Verdict: Rated **4.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 41 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tri-City Retail Systems - **Location**: Niagara Falls, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$99.95 - **Pricing model**: Other - **Pricing Details**: Priced per workstation/device per month, optional plug-ins available. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Cash Management - Commission Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Data Import/Export - Data Synchronisation - Discount Management - Electronic Payments - Electronic Signature ## Integrations (6 total) - Brevo - Constant Contact - Klaviyo - Sage 100 - Sage 50 Accounting - Shopify ## Support Options - 24/7 (Live rep) ## Category - [Retail POS Systems](https://www.softwareadvice.ie/directory/4562/retail/software) ## Related Categories - [Retail POS Systems](https://www.softwareadvice.ie/directory/4562/retail/software) - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.ie/directory/31/accounting-software/software) - [Wireless / Cellular POS Software](https://www.softwareadvice.ie/directory/35/cellular-wireless-pos-software/software) - [Hardware and Building Materials Store POS Software](https://www.softwareadvice.ie/directory/49/hardware-pos-software/software) ## Alternatives 1. [Clover](https://www.softwareadvice.ie/software/61761/clover) — 3.8/5 (567 reviews) 2. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (549 reviews) 3. [Epos Now](https://www.softwareadvice.ie/software/21000/epos-now) — 3.8/5 (713 reviews) 4. [Rain POS](https://www.softwareadvice.ie/software/471672/Rain-Point-of-Sale) — 4.1/5 (134 reviews) 5. [AmberPOS](https://www.softwareadvice.ie/software/1246/pacific-amber-technologies-amberpos) — 4.1/5 (51 reviews) ## Reviews ### "MyPOS - An excellent choice for POS system" — 5.0/5 > **John** | *28 February 2024* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: MyPOS is so easy to setup and deploy. The people at TriCity are very knowledgeable, professional, and pleasant to work with. They always do their best when presented new business requirements. > > **Cons**: Coming from MS RMS system, one thing I'm missing is the ability to secure any field/data on the screen and only select user(s) can see them. e.g. Landed cost. But this really depend on your business requirements/needs. > > MyPOS is so easy to setup and deploy. The people at TriCity are very knowledgeable, professional, and pleasant to work with. They always do their best when presented new business requirements. ----- ### "myPOS Connect" — 4.0/5 > **Amber** | *24 July 2020* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: Best feature (as compared to our previous system) is Physical Inventory taking. Many of our products are non-inventory (i.e. tickets), and we have a fairly small shop. We hand count on paper when we do our yearly inventory. MyPOS allows you to export your product list to Excel, and arrange the paper count sheets in any order that suits you. You can manually input your QTYs back into Excel and then import the numbers to myPOS. Using Excel saves a lot of time. Our previous system didn't allow flexibility in sorting the list, so entering QTYs after the count was very tedious. > > **Cons**: Our previous system allowed us to have 2 separate programs running: the sales module, and the back office module. We could easily switch between windows, to make sales to customers and then (when there's no customer) do back office tasks. MyPOS Connect doesn't allow that flexibility. My desk is a public facing position, where I do sales + all of the back end work. If a customer wants to make a purchase while I am working in the back end (e.g. creating a PO), I have to close it and navigate to the sales screen when a customer wants to make a purchase. This is the biggest drawback of this program. I feel like I lose a lot of time, navigating between front end and back end, as I try to balance customer service with productivity (in terms of "back office" work). > > We don't have an online store yet, but are headed in that direction. It is good to know that there is an integrated solution available: MyPOS + Shopify ----- ### "MyPOS Review" — 4.0/5 > **Mark** | *28 February 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: It is cost effective for start up businesses > > **Cons**: Integration with accounting software is not as detailed as we would like > > Service is fantastic. The support team is helpful, knowledgeable, and flexible. If you send thinks to the "Wishlist" they may end up in the regular program. ----- ### "MyPOS Feedback" — 5.0/5 > **Philippe-Antoine** | *24 July 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: There is a long list of features that we love but one of the deciding factor was the cloud base system while having an offline redundancy at the store level. If we lose internet we are able to still conduct our activities. > > **Cons**: The interface isn't the most pretty out there. > > We are extremly happy with the system and the integrators (TriCity). The system is very stable, user friendly and we are able to customize pretty much everything that we want. The possibilities are endless. They are at the forefront of the technology. ----- ### "MyPOS Connect review" — 5.0/5 > **CHANNING** | *28 July 2020* | Farming | Recommendation rating: 10.0/10 > > **Pros**: License fee grows with you based on number and actual use- helpful for seasonal and small business. Card machine and on line business integrations. Service\! Excellent support. > > **Cons**: There are no hints or self help instructions. While this would be difficult to keep current and is part of their business plan to encourage purchase of support, its not overwhelmingly negative. > > Excellent support. With so many different on line and delivery companies, not looking for perfect integration but need smoother methods for inputting, tracking orders from external systems... ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/105249/mypos-connect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/105249/mypos-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data