---
description: Review of RealTime-CTMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: RealTime-CTMS | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# RealTime-CTMS

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> RealTime eClinical Solutions is a global leader in SAAS-based Clinical Trials Management Systems for Sites, Sponsors, and CROs. RealTime is also the only CTMS vendor that can offer a complete suite of solutions into a seamless platform, Site Operations Management System (SOMS). SOMS includes the industry-leading CTMS, SitePay, Text, eReg, and eSource which is accessible through an easy-to-use MobileApp. RealTime also offers an enterprise-level solution for large sites and site-networks.
> 
> Verdict: Rated **4.9/5** by 66 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 66 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RealTime eClinical Solutions
- **Location**: San Antonio, US

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 39 more

## Features

- 21 CFR Part 11 Compliance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Audit Trail
- Calendar Management
- Clinical Study Management
- Compliance Management
- Customisable Forms
- Customisable Reports
- Data Capture and Transfer
- Data Import/Export
- Data Storage Management
- Data Verification
- Data Visualisation
- Digital Signature
- Document Management

## Integrations (3 total)

- Mailchimp
- Microsoft Outlook
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software)
- [Electronic Data Capture Software](https://www.softwareadvice.ie/directory/4632/electronic-data-capture/software)
- [Clinical Trial Management Software](https://www.softwareadvice.ie/directory/4623/clinical-trial-management/software)

## Alternatives

1. [Klara](https://www.softwareadvice.ie/software/104069/klara) — 4.6/5 (211 reviews)
2. [DocVilla](https://www.softwareadvice.ie/software/246945/docvilla) — 5.0/5 (74 reviews)
3. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews)
4. [CheckinAsyst](https://www.softwareadvice.ie/software/264902/checkinasyst) — 4.4/5 (47 reviews)
5. [Review Wave](https://www.softwareadvice.ie/software/412209/review-wave) — 4.7/5 (70 reviews)

## Reviews

### "Specific to your site" — 5.0/5

> **Casey** | *6 December 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The time it saves on reports and stats. The ease of use. The TEXT and PAY features.  The ease of use. The time saving it provides.
> 
> **Cons**: So far, I have no negative experiences. I have no cons to report.
> 
> I've used other CTMS software companies and RealTime is leaps and bounds above. Everything I wished the others had, RT does. It saves me so much time on the reports, logs, stats that I was previously maintaining and calculating manually. It is set up custom to your site. The training is scheduled with your staffs availability and is very efficient, precise, effective and clear. I can't say enough.

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### "CTMS Every Day User - Easy to Navigator and All-Around System for Clinical Research" — 5.0/5

> **Keihanna** | *15 December 2021* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: I like that we can complete patient visits from start to finish within one system as well as maintain an electronic Investigator Site File. CTMS makes it easier to reduce our company's carbon footprint by functioning well as an electronic system.
> 
> **Cons**: eSource is a wonderful function, however, I believe that are a lot of ways it can improve. With some improvement, eSource can be much more user friendly and decrease the time it takes to create an eSource template to mimic eCRF guidelines.
> 
> RealTime-CTMS is the only clinical trial management system our company utilizes. It is an all-around system that can navigator all aspects of clinical trials from patient visits, electronic data capture, subject stipends, to electronic regulatory document creation and storage.

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### "RealTime-CTMS has directly contributed to our site's success\!" — 5.0/5

> **Emmet** | *6 May 2019* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: RealTime-CTMS is a user-friendly clinical trials management software that allows us to process potential candidates for studies from recruitment to completion\!  As the manager of recruitment, I am particularly excited about the API integration with our ad agency's digital advertising campaigns.  If a potential patient clicks on a digital ad, our database is populated with the data from the patient in the specific study\!  It makes recruiting a breeze.
> 
> **Cons**: Sometimes the server can be a bit sluggish.
> 
> Endeavor Clinical Trials is capitalizing on the detailed reporting features built-in with RealTime to help us keep accurate metrics on recruitment and marketing.

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### "CTMS, eDocs and eSource all in one package" — 4.0/5

> **Kristina** | *14 December 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I like that everything is integrated in one place and it is easy to toggle between each side. Quality checks are easy to be completed because you can toggle from one place to another. When you load a new consent in eDocs it can automatically show and be tracked in the source and a log is made. I love the new electronic delegation log which prevents us from having to go to each person and get signatures. Once you put a patient into the CTMS you can easily attach that patient to a study and follow the patient throughout the process. You can build the budget and as visits are completed easily see the funds due and send invoices if needed. When we have concerns we have voiced them and the team listens and finds solutions or upgrades to make the system more user friendly.
> 
> **Cons**: If the internet goes out there is a problem. I wish there was a way to work offline when that happens. It doesn't happen often but when it does we have to get creative and use hot spots to continue to work.

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### "Each year they impress us more" — 5.0/5

> **Fabian** | *14 February 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The system is very user friendly and intuitive. I like the way the system has features in place where the study coordinators must complete sections before completing a visit, as this helps speed up the QC process for proper billing to our customers.  &#10;The system does EVERYTHING we need from patient visits and Text reminders to invoice and payments to patients. The new customized reloadable cards that we give our patients are a wonderful addition and has saved us lots of time and money, plus take us to a new level of professionalism.  providers, and support organizations also like the way we can provide a breakdown of payment to them.  This one stop system keeps our research site moving smoothly.
> 
> **Cons**: There is a learning  curve to integrate eSource, but they have a good help desk to teach you.
> 
> Form day one it has been WONDERFUL. I enjoy the progress the company continues to make, which in turn benefits my research site, and the costs keep low.   Thanks to the \[SENSITIVE CONTENT HIDDEN\] I have always felt that this leadership always takes into account the inform form sites in order to continue to improve the system.  Having the direct line of communication to these two leaders, ensures that RealTime values our input and takes the time to work closely with its clients regardless of our company size.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/105354/realtime-ctms)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/105354/realtime-ctms> |
| en | <https://www.softwareadvice.com/clinical-trial-management/realtime-ctms-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/105354/realtime-ctms> |
| en-GB | <https://www.softwareadvice.co.uk/software/105354/realtime-ctms> |
| en-IE | <https://www.softwareadvice.ie/software/105354/realtime-ctms> |
| en-NZ | <https://www.softwareadvice.co.nz/software/105354/realtime-ctms> |
| fr | <https://www.softwareadvice.fr/software/105354/realtime-ctms> |

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