--- description: Review of RealTime-CTMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RealTime-CTMS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [RealTime-CTMS](/software/105354/realtime-ctms) # RealTime-CTMS Canonical: https://www.softwareadvice.ie/software/105354/realtime-ctms Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/105354/realtime-ctms?page=2) > RealTime eClinical Solutions is a global leader in SAAS-based Clinical Trials Management Systems for Sites, Sponsors, and CROs. RealTime is also the only CTMS vendor that can offer a complete suite of solutions into a seamless platform, Site Operations Management System (SOMS). SOMS includes the industry-leading CTMS, SitePay, Text, eReg, and eSource which is accessible through an easy-to-use MobileApp. RealTime also offers an enterprise-level solution for large sites and site-networks. > > Verdict: Rated **4.8/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 71 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: RealTime eClinical Solutions - **Location**: San Antonio, US ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 39 more ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Audit Trail - Automated Scheduling - Calendar Management - Clinical Study Management - Compliance Management - Customisable Forms - Customisable Reports - Data Capture and Transfer - Data Import/Export - Data Storage Management - Data Verification - Data Visualisation - Digital Signature ## Integrations (2 total) - Microsoft Outlook - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software) - [Electronic Data Capture Software](https://www.softwareadvice.ie/directory/4632/electronic-data-capture/software) - [Clinical Trial Management Software](https://www.softwareadvice.ie/directory/4623/clinical-trial-management/software) - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) ## Alternatives 1. [ModMed](https://www.softwareadvice.ie/software/2446/electronic-medical-assistant) — 4.5/5 (567 reviews) 2. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (859 reviews) 3. [DocVilla](https://www.softwareadvice.ie/software/246945/docvilla) — 5.0/5 (74 reviews) 4. [Review Wave](https://www.softwareadvice.ie/software/412209/review-wave) — 4.7/5 (70 reviews) 5. [CheckinAsyst](https://www.softwareadvice.ie/software/264902/checkinasyst) — 4.4/5 (47 reviews) ## Reviews ### "Great software for organization\!" — 5.0/5 > **Verified Reviewer** | *29 August 2019* | Research | Recommendation rating: 8.0/10 > > **Pros**: The great thing about this software is all the features offered to help keep everything from appointments to business affairs in check. An all inclusive software to help keep tabs on every aspect necessary. > > **Cons**: No issues with the software. Very pleased\! ----- ### "Financial Reports sold us\!" — 4.0/5 > **Denise** | *11 June 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: 1. One of our biggest must haves when selecting a new CTMS was the financials. We love the fact we can do study revenue reports and many others\! 2. The ease of building studies. Especially the copy feature for visits as well as copy and past of arms into other studies. 3. We like the many options to accommodate the complicated budgets we need to enter. > > **Cons**: 1. It is not very easy to post a check that is paid with many line items and payment amounts that need to be adjusted to match the sponsor payment. 2. When emailing invoice to sponsor, there is no mechanism to ensure email was received such as a reach receipt by Sponsor. Also, there is no option to assign your own invoice \# to invoices or accept RT number given. The system automatically assigns \# based on last invoice. When you have multiple sites, it can pose a challenge. We can narrow it down by site and study under the manage study invoices for viewing only. 3. When adding arms… the arms have to go in alphabetical order of the arm name, instead of the order we choose. When we do arms 1-20, arm 10 falls after arm 1 and before arm 2, instead of after arm 9, and that is because the system reads everything alphabetically and numbers only up to 9. It should give us the option. ----- ### "RealTime-CTMS has directly contributed to our site's success\!" — 5.0/5 > **Emmet** | *6 May 2019* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: RealTime-CTMS is a user-friendly clinical trials management software that allows us to process potential candidates for studies from recruitment to completion\! As the manager of recruitment, I am particularly excited about the API integration with our ad agency's digital advertising campaigns. If a potential patient clicks on a digital ad, our database is populated with the data from the patient in the specific study\! It makes recruiting a breeze. > > **Cons**: Sometimes the server can be a bit sluggish. > > Endeavor Clinical Trials is capitalizing on the detailed reporting features built-in with RealTime to help us keep accurate metrics on recruitment and marketing. ----- ### "RealTime CTMS Review: Seamlessly Serving Clinical Trial Needs" — 5.0/5 > **Ravi** | *19 October 2023* | Research | Recommendation rating: 10.0/10 > > **Pros**: RealTime CTMS is a standout Clinical Trial Management System known for its user-friendliness and exceptional customer support. It excels in document management (eDocs), data capture (eSource), and patient management (CTMS). With a user-friendly interface and a commitment to customer satisfaction, it's a top choice for clinical research professionals seeking efficiency and ease of use. > > **Cons**: I don't have many criticisms to offer about RealTime CTMS. If I were to suggest an area for improvement, it would be to focus on enhancing the Enterprise system and the Finance module. > > 1\. RealTime has likely helped streamline various aspects of your clinical trial management. 2. The accuracy and regulatory compliance offered by RealTime CTMS are paramount in clinical research.3. Company's commitment to continuous improvement. ----- ### "RealTime at SRA" — 5.0/5 > **Ashley** | *3 February 2017* | Research | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the availability for help. We have interns and some staff who only use RealTime for specific things, like referencing the calendar, or scheduling appointments. Because RealTime is so user friendly, we don't have to spend much time training our new staff on how it works. And even if a training session is required, it's great that the team at RealTime can provide this for us. > > **Cons**: I honestly do not have any complaints at this time. > > RealTime is something of a go to at our company. Any time anyone has a question regarding a study, a participant, scheduling, our answer to each other is always, "did you check RealTime?" The best part is that through RealTime we're always able to get the answers that we need. And if it's not something we're sure RealTime can give us, the support staff is always more than happy to walk us through a feature that we may not have realized existed. We have been using RealTime for close to two years now, and through updates and additional features, there really isn't anything RealTime can't provide for us. In regulatory, I especially love the document feature. It centralizes a place for our consents and protocols so that when coordinators or the marketing department has a question, they can reference the source material. The addition of subject documents has been invaluable as well. Rather than coming up with a filing system that's arguably archaic, it makes it easy to reference a participant's prescreen right in their profile. It saves us space and time to be able to have this information readily available. The best thing, though, I could say about RealTime is that is has features we didn't know we wanted. I could try to come up with things that could be added or improved on, but the truth is RealTime is always a step ahead of us. Every time a new feature is launched, I find myself saying, "oh yeah, that would be helpful\!" ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/105354/realtime-ctms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/105354/realtime-ctms) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data