About Guusto

Guusto makes it easy for HR Leaders at companies with 200+ employees to consistently reward great work and shape amazing culture. Now the #1 HIGHEST RATED recognition platform on G2! Start with a FREE ACCOUNT and being sending rewards in minutes, not months! Then scale your program to empower managers with budgets to send rewards in real-time. NO POINTS for equitable rewards for frontline and in-office staff members. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. FLEXIBLE GLOBAL REWARDS so people choose something they actually want, and one day of clean water donated with every gift sent makes a positive SOCIAL IMPACT.
Guusto Software - See how Guusto stacks up against other recognition providers.
Guusto Software - Start sending rewards in minutes, not months.
Guusto Software - Flexible delivery options to reach deskless workers.
Guusto Software - Guusto gift card email.
Guusto Software - Guusto vs. In-house programs.
Guusto video
Guusto Software - See how Guusto stacks up against other recognition providers. - thumbnail
Guusto Software - Start sending rewards in minutes, not months. - thumbnail
Guusto Software - Flexible delivery options to reach deskless workers. - thumbnail
Guusto Software - Guusto gift card email. - thumbnail
Guusto Software - Guusto vs. In-house programs. - thumbnail

Guusto pricing

Guusto has a free version and does not offer a free trial. Guusto paid version starts at US$48.00/month.

Starting Price:
US$48.00/month
Free Version:
Yes
Free trial:
No

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Browse Guusto Reviews

2,820 of 2,820 reviews
Sort by:
Kevin
Kevin
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2024

Seamless Experience!

Pros

The platform is super easy to use. Setting up a gift is quick and simple, whether I’m sending just one card or a bunch at once. I also love how customizable everything is—there are lots of options for adding a personal message, picking from a wide range of retailers, and even scheduling when the gift should be delivered. It makes the whole process really flexible and convenient.

Cons

No dislikes, but more merchandise options is always nice :)

Maria
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

A Simple and Flexible Gift Card Platform

I was able to quickly set up an account and start using the platform without needing a demo. While there were a few initial hiccups, I was able to easily resolve them. For example, I accidentally created two workspaces, but I was able to repurpose the second one after familiarizing myself with the dashboard.

I appreciate that Guusto allows me to manage transactions for two separate companies, each with its own funding and reward options, all under a single login. After just one day of use, I'm confident that Guusto is the perfect solution for my needs. It's a simple platform that enables me to reward both internal and external customers with a variety of gift card options. On top of all that, Guusto has attractive pricing options.

Pros

I liked the platform's flexibility. First, I can set up gift links for one recipient or many. Second, I can select one gift card option or have the recipient choose a gift from many options, including eateries, travel, and retailers. Third, I can fund my account via credit card, bank transfer, wire, etc.

Cons

I wouldn't say I liked paying the convenience fee to fund my account with a credit card but this was not a dealbreaker; it is business. However, there are options to fund your account for free.

Alternatives Considered

360 Recognition, WorkTango and Bonusly

Reasons for Switching to Guusto

We were seeking a straightforward platform that would allow us to easily share gift card options with recipients. Our goal was to provide flexibility, enabling individuals to choose gifts that align with their personal preferences. We weren't interested in a complex engagement platform; we simply needed a tool to facilitate gift-giving.
ERICK
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
2

3
Reviewed on 13/11/2024

Pretty good product with some improvements needed on the redemption side

Generally my experience is pretty good and I find it easier to send than to redeem rewards.

Pros

I like being able to reward colleagues and thank them for their contributions. I like being able to send to multiple folks simultaneously and the functionality of splitting funds when sending them out.

Cons

The interface to redeem is not super user-friendly. I once tried to redeem $65 in amazon gift card and it never went through to my amazon account. When I followed the instructions, Amazon system said the code had already been redeemed and when I followed up with Guusto, they said there was nothing they could do about it. So it was just lost in the ether.

Emily
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/8/2024

Great platform!

Our experience with Guusto has been wonderful - we haven't had many hiccups and anytime we do, their customer service is top notch. The platform is easy to use - we give every team member a $15 budget quarterly to recognize colleagues for a job well done, while our managers are given a budget based on their team size. Especially in the world of remote work, we've found Guusto to be extremely beneficial for our organization!

Pros

Guusto is very easy to use at a low cost, and they offer great customer service! Implementing Guusto during COVID as a way to recognize our colleagues for their efforts and exemplifying our core company values was one of the most successful initiatives our team implemented.

Cons

There are no cons with Guusto - our team loves it and utilizes it on a very regular basis.

Alternatives Considered

Bonusly and Motivosity

Reasons for Switching to Guusto

Guusto was a much lower cost option that was better suited for our team.
Brandi
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Guusto is great for large corportations!

Guusto has boosted our employee engagement and makes them feel more recognized.

Pros

Guusto is a great and easy way to recognize someone in a matter of minutes and a matter of seconds of them receiving it. It is also good for a large corporation to recognize someone who may not be in the same building as you.

Cons

I wish Guusto has more of a range of gift cards besides just Walmart, Starbucks and Home Depot. Which they were more region specific.

Jaime
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2024

Because 'Thanks' Needs a Gift!

Overall, Guusto has made recognizing and celebrating team members a more engaging and meaningful experience. I highly recommend it for any organization looking to enhance their employee recognition efforts!

Pros

Guusto is an outstanding platform for employee recognition. Its user-friendly interface makes it easy for anyone to send and receive gifts, while the variety of personalized options adds a thoughtful touch.

Cons

Sometimes, the selection can feel limited depending on the occasion, and I wish there were more diverse options.

Alexa
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 6/11/2024

Convenient and easy to use!

Pros

Streamlined and easy to use for employee rewards

Cons

sometimes difficult to find the reports I need

Jenny
  • Industry: Capital Markets
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/11/2024

Good rewards program

Pros

Easy to use platform. Good selection of cards for people to choose from.

Cons

Can't say there is much I don't like about it.

Alternatives Considered

Perkbox

Reasons for Switching to Guusto

Better system overall, suited our needs very well.
Jaclyn
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2024

Guusto for the Win!

Guusto has alleviated alot of manual processes that used to be involved with rewards and recognition. It has made everything easier!

Pros

I love how easy it was to implement and how easy it is to administrate a program through Guusto.

Cons

We haven't yet had any negative experiences using Guusto.

Alternatives Considered

Kudos

Reasons for Switching to Guusto

Price point and ease of use were by far superior to other products.
ashley
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/11/2024

Great way to reward others

I like the ability to send and receive rewards for company participation and events.

Pros

I appreciate the functionality and usability

Cons

I haven't found anything I do not like about Guusto.

Charlotte
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2024

Great idea and so easy!

This allows me to give rewards that are meaningful to employees. We provide high productivity rewards to our employees and prior to discovering Guusto we were giving them "swag", however; all our employees now have more than enough hats, mugs and jackets. We needed something new and meaningful to them and this works so well!

Pros

This platform makes rewarding employees seamless and easy. It allows employees to use their rewards in ways that are meaningful to them, and their families. Also, the customer service I have received from Guusto has been incredibly quick and always helpful. I also love that I did not have to set up individual accounts for all of my employees - just email them a reward!

Cons

So far, I haven't found anything that I don't like about Guusto.

Margaret
Margaret
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/8/2024

"Guusto: The Perfect Solution for Consistent Employee Recognition in a Hybrid Workplace

We've been using Guusto at our company for over three years now, and it has become an integral part of our employee recognition program. The platform is incredibly flexible and easy to use, making it simple to send gift cards for birthdays, anniversaries, and other milestones. Our employees love it because they can choose from a wide variety of retailers to redeem their funds, ensuring that their rewards are always meaningful and personalized. Guusto has truly enhanced our ability to recognize and celebrate our team's contributions in a way that resonates with everyone

Pros

Guusto solves the challenge of celebrating and recognizing employees in a hybrid work environment by providing a flexible and consistent platform. As a hybrid company, it's crucial for us to ensure that all employees, whether they are working remotely or in the office, feel equally valued and appreciated. Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where they are located. This consistency in recognition fosters a strong sense of inclusion and appreciation across our entire team, enhancing employee morale and engagement.

Cons

Overall this is a great platform that we love to use. It would be great if there were more retailers to choose from but the current list is really good.

Olayinka
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2024

GUUSTO --Efficient Gifting Platform with a User-Friendly Interface

My overall experience with Guusto has been quite positive. The platform is intuitive and easy to navigate, making it simple to send and manage gift cards. I appreciate the customization options for rewards, which allow businesses to tailor their recognition programs effectively.

Pros

What I liked most about Guusto is its user-friendly interface, making it easy to send and manage gift cards. The platform's flexibility allows businesses to customize rewards and recognition programs

Cons

The limited reward options , they can add more merchant where the gift card can be redeemed

Marco
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2024

Effortless Recognition with Great Flexibility

Guusto makes rewarding employees quick and easy. Its intuitive interface and variety of gift card options ensure meaningful recognition. The automation features save time, though more customization would improve it. Overall, it’s a great tool for boosting engagement and workplace morale.

Pros

Guusto makes it easy to recognize and reward employees or colleagues with its intuitive platform. I love the variety of gift card options and how fast you can send rewards, even on the go. The ability to track sent rewards and see redemption stats adds great value for managers.

Cons

The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed. Overall, it’s a fantastic tool for boosting team morale and showing appreciation efficiently.

Bianca
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/8/2024

Easy to use

it has had a good positive feedback from staff and guests

Pros

its really easy and user friendly, quick and instant from receiving a gift card to redeeming one

Cons

sometimes it glitches and doesn't run properly

Stacie
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 14/12/2023

Stacie Cooper's Average User Review of 2024

Easy to use functionality of sending and receiving gift cards at the convenience of your computer saves time and the landfill. I love the customizable messages you can include, but I think if you can customize the look of the gift card, that could add that extra touch of personality.

Pros

Conveinence of sending or receiving gift cards digitally is eco-friendly and considerate of others time spent cashing them in. The plethora of choices of different vendors are a great way to ensure the recipient gets the gift they want.

Cons

The dashboard interface seems like it needs a fresh coat of paint and the shout out function could use some kind of integration with Teams to allow more people see the recognition others are getting to better celebrate as a company!

Krystal
Krystal
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/8/2024

Perfect for Rewards and Recognition for our mid-size company

Pros

Variety of gift card options, ease of use for employees

Cons

not as easy for the admin, especially when trying to transfer admins after someone leaves

Teona
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 8/11/2024

Excellent experience

Excellent experience! I recently used this platform and was genuinely impressed with its variety of vendors. No matter what you're looking for, it seems like there's always a great selection to choose from. The platform itself is very user-friendly, with an intuitive design that makes it easy to navigate even if you're not particularly tech-savvy. Overall, it's a convenient and efficient solution for finding high-quality vendors quickly. Highly recommended for anyone looking for a smooth and hassle-free experience!

Pros

I recently used this platform and was genuinely impressed with its variety of vendors. No matter what you're looking for, it seems like there's always a great selection to choose from. The platform itself is very user-friendly, with an intuitive design that makes it easy to navigate even if you're not particularly tech-savvy. Overall, it's a convenient and efficient solution for finding high-quality vendors quickly. Highly recommended for anyone looking for a smooth and hassle-free experience!

Cons

Limited Global Reach: Guusto could expand its vendor network to better support international teams, making it more useful for global companies.

Jen
  • Industry: Primary/Secondary Education
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/9/2024

Gusto gifts are as good as gold

I recieved funds on Gusto to reward me for participating in an incentive offer from my work. I logged in, looked the retailers and chose my favorite! I was not disappointed with the options. I took a screen shot of my gift card (I could have also printed it) and used it towards a larger prurchase I had been looking forward to.

Pros

It is so easy to login and claim Gusto gift cards! I love the selection of retailers to choose from.

Cons

They could always add more retailers and continue to grow the options available to users.

Kristen
Kristen
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 23/5/2024

Great option for automated team gifting

Pros

We liked the automated features, sending gift cards out on anniversaries and birthdays to our entire team without having to manually schedule them.

Cons

Setting up the platform takes a little time

Esthela
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/9/2024

I love Guusto!

I've been using Guusto since 2022, so a little over 2 years now and I love it!

Pros

I like that our management team is able to reward us and we can redeem the Guusto bucks for gift cards at many of the top companies in the US.

Cons

I don't have any complaints when using Guusto.

Jacky
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

The gift of multiple gifts

Easy to use and the customer support is quick to respond. Have used the support a few times.

Pros

Have lots of vendors to redeem for gift cards as well as can redeem for multiple types of cards.

Cons

One vendor I use lots (PSN) is not one of them. I can still get this by going through Mastercard gift card and getting a PSN one but would be nice to have PSN as a vendor.

Sage
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Easy to Appreciate!

My company has used Guusto for about 2 years now, and it's been a great way for managers to express their appreciation with easy prompts to promote more positive shout outs.

Pros

Easy to use, great store options to redeem, and easy Reason options for management acknowledgement/shout outs.

Cons

It's never a quick login, mine always requires a 6 digit code for verification no matter how long it's been between sign ins. Because it's a security feature, I really can't complain.

Claudie
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/8/2024

Senior Program Manager

My experience with the app has been highly positive. The platform is incredibly user-friendly, making it easy to navigate and manage my activities. One of the features I particularly appreciate is the ability to track whether my gifts have been received or not, which is great for transparency and reassurance. The app's seamless functionality and intuitive design have made it an essential tool for me when running Spiff programs with my sales team. Overall, it's a fantastic app that delivers on its promises and enhances my experience.

Pros

The platform is simple to navigate, and I can easily track whether my gifts have been received. Overall, it’s an excellent app.

Cons

I don't have something to report that I don't like about Guusto.

Barbara
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/8/2024

Always a treat to have a GUUSTO Gift card!

Always very pleasant. When I present my printed Guusto Gift Card I get helped by the store clerk right away. It works all the time. Never had any problems. I like Guusto Gift card.

Pros

I can choose from a wide variety of stores to use my Guusto Gift Card.

Cons

Nothing at all. I like everything about Guusto. It is easy to claim and very easy to use from a long list of stores.

betty
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/7/2024

Helpful Tips of Pros and Cons

Wonderful and very easy. employee can be recognized personal

Pros

You can track activity going around and employee communication is great. The reward system is very good

Cons

I do not have any complaints for gusto. It is very easy to use.

Mohammed
  • Industry: Computer Hardware
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

Convenient, Flexible, and a Great Variety of Reward Options

Overall, Guusto is a convenient and flexible platform for managing rewards, offering a variety of merchant gift cards that employees can redeem at many establishments. However, its limited merchant selection in certain regions, account creation requirement, and frequent out-of-stock gift cards can detract from the overall user experience.

Pros

I do greatly appreciate that Guusto is most convenient to use, offering ease and efficiency in managing rewards. The platform provides an impressive variety of incentives, particularly in the form of merchant gift cards, which can be redeemed at numerous establishments. Truly, it is a flexible and practical solution.

Cons

Some users have expressed frustration with Guusto's limited merchant selection, especially in certain regions, and feel more stores should be added for greater variety. Additionally, the requirement to create an account to claim gifts has been criticized, with some suggesting a more streamlined process. Availability of popular gift cards is another issue, with out-of-stock items often causing inconvenience.

Oluwaseun
Oluwaseun
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/7/2024

Customer reward with a difference

It's been awesome using a platform with so many options and accurate rewards for clients and they can pick what they want from the list to use

Pros

I like the electronic delivery, it's paperless and delivery is fast

Cons

Once you select a merchant you can not revert it

Joaness
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

Guusto Gift Cards Are a Game-Changer for Employee Recognition

I have good experience with Guusto. I have been using for three years. I can redeem as small as $5 and choose different merchant stores. Also, I can access the gitlft cards right away.

Pros

I like how I can just forget my gift in guusto and it never expires. And when I need it, I can split it between different merchat store or just use the some (not at all) amount.

Cons

There is nothing I did not like about guusto

Geoff
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/6/2024

Rewarding your Employees?

Guusto has helped our company show recognition to employees for going above and beyond the typical daily assignments.

Pros

Guusto allows all employees to participate, recognize, and reward, their peers, employees, contractors for all of the things we often forget to take the time to mention. Recognition allows your employees to feel appreciated and good about being a vital part of a team.

Cons

Depending upon the reward amount, your options for gifts changes.

Rory
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/6/2024

Guusto makes rewards easy

I think they are great! It's a secure system you are able to log into, claim rewards from work recognition and you can even check the history of your earnings to really get a feel on how often Employer Leadership recognizes my efforts.

Pros

They have a very easy to navigate platform for claiming rewards.

Cons

I would like a more distinctive button to mark claimed rewards as "used". They have an okay system now, however for further ease of use having it right next to the promotional details of the claimed reward would be icing on the cake

Jeremy
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/11/2024

Guusto is certainly what we need more of in this world right now!

I am very happy with the way Guusto gets our team excited to share something good about one another. ITs pretty easy to focus on the things we struggle with on a day to day basis that this is the perfect way to shift that focus to positive impact members of your team have.

Pros

Its a fun and easy way to share cheers for your peers! Also providing Water to people who dont have access to it in the process!!!

Cons

Havent come up with anything yet. We use it on a weekly/Daily basis to let each other know how great a job they are doing.

Tyler
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2024

Very effective and easy to use!

Guusto has been such a nice addition for our company and helped increase engagement. It's always a great feeling when the notification comes in that you got a shoutout or a gift!

Pros

I love the functionality and how user-friendly it is!

Cons

There aren't many cons I can think of but I would love it if regional grocery stores like HEB were included as partner merchants.

Amanda
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2024

Exceptional Experience

I have been using it for years now, even reviving one it has may options to choose from. I don't ever say I wish they had this.

Pros

I like sending it to anyone in my network with a few clicks away. As some rewards are better received promptly.

Cons

Some of the questions could be a bit more clear, and easier when you want to send the Guusto. I think the first question needs to be in bold.

Christine
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2024

I feel appreciated with Guusto

I love it and was really excited to work for a company that uses this form of a reward system. I'd always brag to my friends about how our company makes us feel like we matter and this is just one of the great ways they ensure we feel that.

Pros

I like how you can feel rewarded, recognized and appreciated at work through small gifts sent through Guusto.

Cons

I don't like how if you wanted to get real money in the form of a prepaid visa gift card, they deduct some money (I think it was $5 or so).

Brady
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/8/2024

Guusto Boosts Moral

I have been able to send and receive gifts and shoutouts from fellow coworkers.

Pros

Makes giving credit to someone who deserves it a little easier.

Cons

Sometimes its confusing to use. You can get lost in one section thinking you can give a shoutout. But its only gifts. They should have it all in one spot.

Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2024

Excellent service of Guusto.

Pros

I love how easy to navigate, how user friendly it is.

Cons

None that i can think of everything is a top notch.

Leanne
Leanne
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/5/2024

GUUSTO ~ the perfect gift idea!

I have used the GUUSTO rewards system for many years...it is my go-to way to say a quick thank you to my clients and colleagues for their support and business.

Pros

The GUUSTO gift giving system is so simple and convenient to use. Recipients always appreciate receiving their awards which they can collect, accumulate and use at a location of their choice. No gift cards in the mail - plus confirmation when received. Great system!

Cons

Nothing really accept the worry that some recipients that may not be as tech savvy may find redeeming their rewards confusing.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2024

Guusto great way to reward employees/staff

No complaints quick and easy to use and the variety of vendors to choose from has been positive for users.

Pros

An easy to use application that you can quickly load funds into and share rewards with your employees/staff.

The variety of vendors is also a great feature that allows recipients to use the funds received in a useful way.

Cons

Sometimes we find that the emails sent to recipients are sent to Spam

Bernard
Bernard
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/8/2024

Great to send GC's with ease!

We really enjoy the GC platform and the overall ease of being able to send our clients GC's quickly and with no added costs of sending a card. Such a great way to show our appreciation with a few clicks.

Pros

We like the ease of being able to send a GC with only a few clicks.

Cons

We have a few clients who will not sign up for an account or thinks it could be a scam so they never redeem their GC's.

Jacob
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/8/2024

Guusto - An easy way to recognize and reward employees!

Overall, I would recommend Guusto to any company looking for an easy way to recognize and award employees for going above and beyond. This program was originally put in place to award those who volunteer on the emergency response team which solves the problem of employees being compensated for their extra, volunteered effort for the safety of our site.

Pros

Ease of use. Once I learned how to use the platform, it is easy to award employees. Creating reports for tax purposes also is simple to do.

Cons

The organization of the specific buttons. Sometimes I have to search for what I am looking for. Typically, I will make notes of my own as a map to using the platform.

Da'Mon
Da'Mon
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/8/2024

Good review

I love gustoo it has helped me through tough times by saving up the money i'm gifted

Pros

easy to use , allows you to reward hardworking people with something they can use .

Cons

I do not like the catalog its to small and a lot of the shops aren't everywhere .

Zannatul
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2024

Amazing employee recognition and rewards system

My overall experience with Guusto has been very positive. Using the platform to accept gift cards is smooth and straightforward. It’s easy to navigate, and the process is fast and efficient, with no complications. It consistently delivers a hassle-free experience, which I really appreciate.

Pros

What I like most about Guusto is its simplicity and effectiveness in recognizing and rewarding employees. The platform streamlines the entire process, making it easy to acknowledge hard work without the usual administrative burden. I also appreciate the flexibility it offers with a wide range of digital gift cards, allowing employees to choose rewards that they truly value. This personalized approach not only boosts morale but also enhances engagement across the team. Additionally, Guusto's seamless integration with HR systems and its insightful reporting features make it a comprehensive tool for managing recognition programs effectively.

Cons

Depending on the regions where employees are located, the range of available rewards might be limited, potentially reducing the platform's effectiveness in some areas.

Nada
Nada
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/8/2024

A Great Employee Recognition Program

Pros

Guusto is an excellent platform for rewarding team members. We used often when our team members go above and beyond in their roles, and it is such a delight for them. It is very user friendly and allows the recipient to select what gift card they desire, which is such a treat for them, instead of receiving one for something they don't like. Customer Support is also a great help, I once had an issue and it was resolved within 1 hour tops.

Cons

I don't like the fact that if someone CC's you on a Guusto gift, it makes it look like it is coming to you, and you can redeem it. Especially when most people do not look at the CC/To sections in an email.

Amy
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Convenient and Versatile Reward Solution

Overall, our experience with Guusto has been positive. It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way. Despite occasional hiccups, the platform remains a valuable resource for our organization.

Pros

Guusto has been an excellent tool for us, especially for sending rewards cards to group bookings and recognizing our team members internally. It offers a wide range of vendors to choose from, which ensures there's something for everyone. This variety makes it easy to personalize rewards and provide meaningful gestures of appreciation, whether for guests or staff.

Cons

One area where Guusto could improve is the redemption process, as some guests occasionally face challenges navigating it. Additionally, the frequent changes among Canadian vendors can lead to disappointment when a preferred option is no longer available. These issues can detract from the seamless experience we aim to offer.

Anum
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2024

Great way to be recognized and recognize others

Overall experience is positive. I love using it to recognize my team and keep their engagement going and make them feel included.

Pros

Easy to use and fun to recognize coworkers and team

Cons

I cannot pick birthday or anniversary shout outs unless its the day of their bday/anniversary

Neethu Susan
Neethu Susan
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/11/2024

A great software for gifting and recognizing employees efforts.

Excellent software to recognize employee efforts.

Pros

Availability of a variety of vendors for gifting employees.

Cons

No Concerns. Easy to use and has a variety of reports for tracking funds.

Megan
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/8/2024

Progress and Positive Reinforcement Made Easy

Overall a very easy, user friendly, and overall effective platform

Pros

I enjoy the user friendly interface and the ability to share encouragement and reinforcement where others in my company can also recognize the same employee. Also being able to provide financial compensation along with words of encouragement is helpful in maintaining staff morale

Cons

Nothing at the moment outside of providing additional retailers and rewards

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

Guusto provides a fun and rewarding way to recognize efforts

I receive and send Guusto rewards to coworkers several times a month. My coworkers and I love having it as a way to recognize each other, and it motivates us

Pros

So easy to use, money is immediately available to use, and gives us a fun way to recognize peers

Cons

I can't think of anything I don't like about it

Elli
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2024

HR people, you need this app!

I've used Guusto as a recipient and giver of gift cards. It's so easy to use, and there's a good variety of merchants to select from. The digital gift card can be easily & quickly redeemed and downloaded, so there's no waiting around for a physical gift card. And it's better for the environment!

Pros

Guusto is a fantastic way to reward employees. Recipients can redeem their gift card from a good variety of well-known merchants, and the digital gift card can be stored on your phone.

Cons

What's not to like about Guusto?! Perhaps there could be more merchants on offer, but that's the only negative.

2,820 reviews

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