--- description: Review of Novocall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Novocall | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Systems](/directory/4630/marketing/software) > [Novocall](/software/106149/novocall) # Novocall Canonical: https://www.softwareadvice.ie/software/106149/novocall Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/106149/novocall?page=2) > Novocall is a cloud-based marketing solution that enables businesses to streamline processes related to customer communications, lead generation, conversation tracking, client follow-ups and more. Customers can utilize the platform to send messages and schedule return calls in case of agents' unavailability. Novocall allows organizations to track interactions with website visitors and capture callers' details such as name or contact information. Administrators can use the dashboard to monitor changes and gain visibility into the call or message type across communication channels. Additionally, it lets users send pre/post-call messages or emails to clients and set up triggers to engage with interested website visitors. Novocall facilitates integration with various third-party applications such as Salesforce, Google Analytics, Hubspot, Microsoft Outlook and more. The product is available on annual and monthly subscriptions and support is extended via phone, FAQs, documentation and other online measures. > > Verdict: Rated **4.8/5** by 109 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 109 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Novocall - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Novocall is available at $39/month. It also offers a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Singapore ## Features - API - Activity Dashboard - Auto-Dialer - Automatic Call Distribution - CRM - Calendar Management - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Campaign Management - Chat/Messaging - Conversion Tracking - Dashboard ## Integrations (11 total) - Flock - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Microsoft Outlook - Microsoft Teams - Salesforce Sales Cloud - Slack - Telegram - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) ## Related Categories - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) - [Lead Generation Software](https://www.softwareadvice.ie/directory/3938/lead-generation-services/software) - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Inside Sales Software](https://www.softwareadvice.ie/directory/3602/inside-sales/software) ## Alternatives 1. [Agile CRM](https://www.softwareadvice.ie/software/6827/agile-crm) — 4.1/5 (524 reviews) 2. [EngageBay CRM](https://www.softwareadvice.ie/software/83835/engagebay) — 4.7/5 (907 reviews) 3. [Phonexa](https://www.softwareadvice.ie/software/168067/phonexa-call-logic) — 5.0/5 (75 reviews) 4. [LeadSquared](https://www.softwareadvice.ie/software/33191/leadsquared) — 4.3/5 (167 reviews) 5. [Ricochet360](https://www.softwareadvice.ie/software/183895/ricochet360) — 4.8/5 (82 reviews) ## Reviews ### "Designed with conversation in mind" — 5.0/5 > **Mat** | *17 October 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: What I like best about Novocall Is the ability for my website visitors to schedule a call back with me. When we aren’t available we still have the opportunity to connect with people who are considering our services. > > **Cons**: I can’t think of anything that I don’t like about this product. It truly was designed with conversations in mind. > > The first day that we installed Novocall on our website, which was really easy by the way, we had people scheduled calls with us. From those calls we actually had someone purchased tickets to our event that brought in over $1000 of revenue. I would highly recommend this tool to everyone. ----- ### "Dealing with wrong entry of phone number" — 5.0/5 > **Alan** | *17 October 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of use of the system to allow people to connect to us easily and fast. Its a really cost effective solution for business that wants quick answer. > > **Cons**: I have experience people having typo error and in the end the call was connected to someone who did not submit the info through the form. This can cause unwanted nunisance to receiver. Worst case scenario is, someone purposely submit false number to request for call and not only make our company a spam but caused us to get into trouble with the law for spam. > > Overall experience is great so far\! ----- ### "Saves lot's of time from email follow-ups and chatting" — 3.0/5 > **Gourav** | *24 March 2019* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: It's really a good tool which converts visitors in lead or callers. Chances of increasing the prospect are really quite high. > > **Cons**: I wish if we can set the duration of call from 5 mins to 10min as who on earth has time to talk for 20 mins? Secondly, they need to increase the number of countries from 42 to at least 80. > > We're quite happy and it's really good for B2B clients as saving our time, efforts and money. Sometimes the clients got afraid of getting a call from an international number. ----- ### "Paid for itself on day 1" — 5.0/5 > **Martyn** | *16 October 2018* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Adding the software to my website was simple and took around 15 minutes. The very next day, I received a call directly from the website and turned the caller into a customer. It doesn't matter what industry you are in, even eCommerce, some customers like to speak with someone and Novocall makes it so simple for them. > > **Cons**: I know they are developing this feature, but it needs to integrate with my diary or else a call could be scheduled when I am not available > > Great product, great support and development. ----- ### "Brilliant\!" — 5.0/5 > **Graham** | *16 October 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This widget was so easy to install on our site. It looks great and works flawlessly. This feature pays for itself with just one extra sale per month but we know we're getting much more than that\! I just love how it turns passive visitors into actual hot leads so easily. > > **Cons**: Nothing really not to like. I guess the only thing I can suggest for future development would be to also have the option of live chat. That way a 2nd widget wouldn't be necessary ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/106149/novocall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/106149/novocall) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data