---
description: Review of Join It Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Join It | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [Join It](/software/107799/join-it)

# Join It

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> Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.&#10;&#10;Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.&#10;&#10;It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.&#10;&#10;Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.
> 
> Verdict: Rated **4.7/5** by 82 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 82 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Join It
- **Location**: Seattle, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$26.10
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Join It offers flexible monthly or discounted annual pricing based on member count. Plans start at $26.10/month and scale to advanced packages with API access, digital membership cards, custom domains, and dedicated support. All plans include unlimited automations, renewal reminders, and recurring payment tools.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, Spanish
- **Available Countries**: Australia, Belgium, Brazil, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Singapore, South Africa, Spain, Sweden, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Application Management
- Appointment Management
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Chapter Management
- Class Management
- Class Scheduling
- Client Management

## Integrations (25 total)

- Airtable
- Campaign Monitor by Marigold
- Constant Contact
- Drip
- Emma by Marigold
- Eventbrite
- Ghost
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- Klaviyo
- Mailchimp
- MailerLite
- Mailjet
- QuickBooks Online

... and 10 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software)

## Related Categories

- [Charity CRM Systems](https://www.softwareadvice.ie/directory/4788/nonprofit-crm-software/software)
- [Community Software](https://www.softwareadvice.ie/directory/4515/community/software)
- [Club Management Software](https://www.softwareadvice.ie/directory/4660/club-management/software)
- [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software)
- [Fundraising & Donor Management Software](https://www.softwareadvice.ie/directory/417/fundraising-software/software)

## Alternatives

1. [Daxko Operations](https://www.softwareadvice.ie/software/73761/daxko-operations) — 4.5/5 (181 reviews)
2. [Mindbody](https://www.softwareadvice.ie/software/188104/mindbody) — 4.0/5 (2991 reviews)
3. [StarChapter](https://www.softwareadvice.ie/software/155218/starchapter) — 4.2/5 (645 reviews)
4. [Brilliant Directories](https://www.softwareadvice.ie/software/128110/brilliant-directories) — 4.8/5 (803 reviews)
5. [Wodify](https://www.softwareadvice.ie/software/114351/wodify-core) — 4.5/5 (154 reviews)

## Reviews

### "The most amazing customer service I've ever had\!" — 5.0/5

> **April** | *14 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: They have listened to my feedback and actually implemented multiples of my suggestions\! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days.&#10;&#10;Otherwise the automations are great, and I love the custom admin fields.
> 
> **Cons**: Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically.&#10;&#10;Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point\!
> 
> Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it."

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### "A solid choice for Club management" — 4.0/5

> **Michael** | *24 March 2023* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals
> 
> **Cons**: No API or access to backend in basic edition, there is webhooks in more expensive version.

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### "Prepare for poor to no customer support and significant unannounced changes" — 1.0/5

> **Paul** | *1 February 2022* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Initial ease of use and clarity of finctions.
> 
> **Cons**: Unannounced changes effecting payments
> 
> Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we got was essentially “sorry that’s how it is”. This week we have a seen more changes that are intrinsically linked to how we do business. We’ve had never parents randomly canceled, we’ve been unable to set up payments to the future with any confidence and more and more collapses in how it functions. Fortunately e had already found an alternate platform and have started migrating new customers to that. Now we are forced to do a full migration which will costs significant staff hours and embarrassment with clients. &#10;&#10;Changes to platforms happen I know this but to make major changes without announcement and with a shrug of the shoulders is Damsgaard f for business. The biggest issue we have is their customer service is basically non existent. Do not expect help.

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### "Great choice for membership management/payments for small organizations on a limited budget" — 4.0/5

> **Tony** | *13 January 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: Easily handles our membership management needs with a minimum of fuss. Handles payments through Stripe transparently. Also handles off-line payments without much bother. Imports member lists through Excel and from MailChimp. Excellent value for the money. Tremendous customer support (can't say this enough\!)
> 
> **Cons**: Wish we could more tightly integrate JoinIt forms into our WordPress site without tripling the cost of our subscription. Would like a few bulk update/delete options for our membership lists.
> 
> What is most outstanding about JoinIt is their customer support. I manage 100+ Software-as-a-Service installations in my professional life and have never experienced better customer support than what JoinIt provides. Almost instant responses to tickets by super-knowledgeable staff, problems resolved very quickly, whether they're issues I caused or perhaps the rare problem at their end. Kudos to JoinIt.

-----

### "a view from an old Garden" — 5.0/5

> **glynis** | *4 March 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Very simple and quick to use. We can train our front of house personnel to use it with ease. As a tiny heritage garden charity we did a lot of research initially and the low set up price was really crucial. We were very nervous about signing up to a US based company-  a big jeopardy for us . But they were really approachable and very efficient. It never felt ,like we were too small to count, there was a lot of patience that so many of us were volunteers. The dashboard is really easy to use and to navigate. lots of in depth info about each member easily accessible. And it loads quickly too \!  It took a bit of work to understand the jargon to set it up - but tha was mainly because we'd never had another membershipo system before. Its logical and visually appealing to work with
> 
> **Cons**: A few irritations about joint memberships versus affiliated memberships and a bit more flexibility around length of membership etc would be good. For our size, needs and staff capacity I dont think there are many downsides
> 
> really positive and lots of support when you  need it

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/107799/join-it)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/gym-management/join-it-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/107799/join-it> |
| en-GB | <https://www.softwareadvice.co.uk/software/107799/join-it> |
| en-IE | <https://www.softwareadvice.ie/software/107799/join-it> |
| en-NZ | <https://www.softwareadvice.co.nz/software/107799/join-it> |
| fr | <https://www.softwareadvice.fr/software/107799/join-it> |

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