About CollaborateMD

CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and user-friendly, with an interface that can be learned by users of all experience levels. The solution is web-based, eliminating upfront and setup costs. CollaborateMD helps practices in a number of specialties reduce administrative overhead while increasing cash flow. The target audience includes billing services of any size and ambulatory care practices from 1-5 physicians in a number of specialties. This solution features exclusive Claim Tracking and Claim Control, so users can manage and reduce claim denials. The solution is ICD-10 ready and includes an ICD-9/10 Crosswalk tool. Allowing for unlimited users and offering access from any location, CollaborateMD is a fit for practices seeking an effective PM and billing system with customer support.
CollaborateMD Software - Dashboard
CollaborateMD Software - Reporting
CollaborateMD Software - Claims
CollaborateMD Software - Claim follow up
CollaborateMD video
CollaborateMD Software - Dashboard - thumbnail
CollaborateMD Software - Reporting - thumbnail
CollaborateMD Software - Claims - thumbnail
CollaborateMD Software - Claim follow up - thumbnail

CollaborateMD pricing

CollaborateMD does not have a free version. CollaborateMD paid version starts at US$189.00/month.

Starting Price:
US$189.00/month
Free Version:
No
Free trial:
N/A

Alternatives to CollaborateMD

Intelligent Medical Software

IMS (Intelligent Medical Software) by Meditab Software is an Electronic Health Records (EHR) and Practice Management...

SimplePractice

SimplePractice is a cloud-based mental health solution that helps wellness professionals automate processes related to...

TheraNest

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health...
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare...

InSync Healthcare Solutions

Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured...

TotalMD

TotalMD is an extremely affordable, extremely intuitive Practice Management solution that offers small and growing...

CollaborateMD Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 33 View all reviews
Gianna D.
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 7/3/2018

Excellent customization abilities within Scheduling and Reporting functions

It makes it easy for staff to understand billing procedures and therefore they can better explain to patients when balances accrue due to coinsurance/copays/deductibles.

Pros

The programming is intuitive and each section of a patient's account, such as patient data and claim data, communicates together (which improves ease of use and decreases labor costs).

Cons

It needs to have bidirectional communication with our EHR, Practice Fusion. Claims are sent from PF to CMD, but patient data is not communicated from CMD to PF, which costs us labor to input the schedule and patient data twice, once in each program.

Sloan S.
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 12/5/2021

Collaborate MD

Overall, it was pleasant. User friendly. Very easy on the eyes and very easy to train staff on in regards to the front office aspect of the software.

Pros

The scheduling platform that Collaborate offered was very user friendly and offered a lot of features that helped our practice even when we were bringing on new hires. I liked most that in scheduling/calendar area you could at a very quick glance differentiate between scheduled, checking in, rescheduled, cancelled, and no show appointments. The "appointment box" if you will call it, also provided a glance of "appointment notes" from staff such as "collect $$$ copay" or "get new ins card" etc. That feature was very helpful across our practice since our verification and billing was a separate department than our scheduling and reception. Billing was no complicated and user friendly. Initially when I started using this program I was new to everything and had never even done billing before but due to its simplicity and ease of use it was not complicated for me, a new biller, new to the software, to pick up and start billing with ease.

Cons

There were some gaps that could use some improvements. It lacked a comprehensive referral system, It lacked management access to fine tune the automations of the application such as patient reminders, patient broadcasting, same day appointment broadcasting ex. "the provider had an emergency, pls contact office to reschedule appt" or something of the sorts. Also, pt messaging features were lacking. I could not text a pt, email a pt, or anything like that from within the system.

Carrie F.
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
3.5
Ease of Use
3.5
Customer Support
3.5

3.5
Reviewed on 31/5/2016

Review of Collaborate MD

Pros

The reports on the software contain a lot of useful information for A/R follow up, and ease of use. The creation of claims is very easy and simple to use as well. The software is very easy on the eyes, and easy to comprehend. The large buttons at the top are not overwhelming, as I've seen in other comparable medical software systems.

Cons

The inability to see a payment and where it was applied can be difficult when speaking with a patient, and they ask "Where did my $100 apply to?" which would require you to add up each of the applied portions of the payment. Sometimes system slowness can be an issue when trying to add new claims and patient demographics.

Kerri P.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 6/4/2019

Collaborate The Cheaper Way To Server A Practice

Collaborate works in sync with Practice Fusion, which is the electronic medical record side, and for the price, it is amazing software. Collaborate MD is a billing software which is low cost and easy for people who are not the most computer savy to use. Though the reports may not be very detailed or designed with special graphic functions they are easy to read and use to follow up on the money, and the customer support is one call away and most of all always happy to assist you. It has proven for us to be dependable and great to work with.

Pros

I love the ability to print multiple charts at one time. When working with accounts where you have to review multiple accounts and print billing for them it is nice to have software where you do not have to do one chart at a time.

Cons

The reporting system is not very elaborate it is very simple and not as detailed as you may like.

Abigail S.
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 24/9/2020

Easy to use customizable billing system

I like this system overall, it was hard to get used to the new web based version at first but once I did u like that one a lot.

Pros

It is easy to use and create custom reports of the weekly billing and collections, has plenty of features to create custom reports and is better now that it is web based.

Cons

The fact that it freezes a lot and takes a while for it to start working again. Also, sometimes the reports would just stop working and not pull correctly for no reason.

Related categories