---
description: Review of Agilysys Spa Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Agilysys Spa | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Small Business POS Software](/directory/456/small-business-pos/software) > [Agilysys Spa](/software/108558/agilysys-spa)

# Agilysys Spa

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> Agilysys Spa is a web-based solution that helps businesses manage appointments, customer profiles, payment transactions and more on a centralized platform. It enables staff members to schedule services and track daily appointments based on multiple criteria, including scheduled, checked-in, checked out and no show.


Agilysys Spa allows administrators to configure service specific prices, discounts and time limits, streamlining overall service operations across the organization. It lets employees set up retail transaction processes and handle payments for services and products in several categories, such as hair care, skincare, makeup and multi-pack. Additionally, it allows users to maintain a client database with details, such as name, address and appointment history.


Agilysys Spa comes with an application programming interface (API) which lets businesses integrate the system with several third-party solutions. Pricing is available on request and support is extended via FAQs, documentation, phone and email.
> 
> Verdict: Rated **2.7/5** by 7 users. Top-rated for **Customer Support**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.7/5** | 7 Reviews |
| Ease of Use | 2.7/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 2.6/5 | Based on overall reviews |
| Features | 2.7/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Agilysys
- **Location**: Alpharetta, US
- **Founded**: 1963

## Commercial Context

- **Pricing Details**: Please contact Agilysys directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Calendar Management
- Client Database
- Client Management
- Confirmations/Reminders
- Customer Database
- Customer History
- Email Marketing
- Employee Management
- Faculty/Staff Management
- For Medical Spas
- For Salons and Spas
- Gift Card Management
- Group Scheduling
- Inventory Management

## Integrations (7 total)

- LevelUp
- Olo
- Paybox
- SevenRooms
- SiteMinder
- Sprout
- Tray

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software)

## Related Categories

- [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software)
- [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software)
- [Spa Software](https://www.softwareadvice.ie/directory/2596/spa/software)
- [Salon Software](https://www.softwareadvice.ie/directory/4710/salon/software)
- [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software)

## Alternatives

1. [GlossGenius](https://www.softwareadvice.ie/software/179440/glossgenius) — 4.8/5 (348 reviews)
2. [Mindbody](https://www.softwareadvice.ie/software/188104/mindbody) — 4.0/5 (2982 reviews)
3. [Vagaro](https://www.softwareadvice.ie/software/88220/vagaro) — 4.7/5 (3479 reviews)
4. [ZENOTI](https://www.softwareadvice.ie/software/346187/zenoti) — 4.4/5 (1250 reviews)
5. [Boulevard](https://www.softwareadvice.ie/software/449906/Boulevard) — 4.6/5 (364 reviews)

## Reviews

### "Agilysys Spa" — 3.0/5

> **Verified Reviewer** | *14 December 2020* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: It uses a web-based interface which makes administering the software users easy.
> 
> **Cons**: There were a lot of growing pains into getting things set up the way our users wanted the software to work.
> 
> It has had growing pains, but Agilysys is very good with customer support.

-----

### "Took some time to get used to but the end users are liking it." — 4.0/5

> **Verified Reviewer** | *18 December 2020* | Gambling & Casinos | Recommendation rating: 5.0/10
> 
> **Pros**: The consolidation of the product and getting rid of the older AS400 system.
> 
> **Cons**: Took a while to get the kinks worked out.
> 
> It was interesting and seems to be working at the Front Desk well for the users.

-----

### "Needs work on the software" — 2.0/5

> **fatima** | *8 December 2020* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: there isn't anything I like about this software.
> 
> **Cons**: I feel this is a very under sophisticated software compared to others I have used in the past.  Too many glitches and low functionality.

-----

### "Agilysys Spa Review" — 4.0/5

> **Eric** | *14 December 2020* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: The design of the interface was probably the biggest difference between this and the previous Agilysys Spa
> 
> **Cons**: Setting up Credit card devices is the biggest pain from the previous system

-----

### "Struggling with this application" — 1.0/5

> **Nichole** | *14 December 2020* | Gambling & Casinos | Recommendation rating: 0.0/10
> 
> **Pros**: That it interfaces with our other apps in the casino.
> 
> **Cons**: User Management is a struggle. Users lockout unexpectedly, unlocking the user in the app doesn't always unlock them (sometimes we have to change the password to get the password to unlock). The app kicks out users without notice. Random errors. We've been working with development since install to try and resolve all these issues since install. When they do an update, then we have new issues.
> 
> The application has been a headache.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/108558/agilysys-spa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/agilysys-spa-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/108558/agilysys-spa> |
| en-GB | <https://www.softwareadvice.co.uk/software/108558/agilysys-spa> |
| en-IE | <https://www.softwareadvice.ie/software/108558/agilysys-spa> |
| en-NZ | <https://www.softwareadvice.co.nz/software/108558/agilysys-spa> |

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