---
description: Review of VSight Remote Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: VSight Remote | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# VSight Remote

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> VSight’s AR Remote Assistance empowers connected workers with secure, real-time collaboration between on-site teams and remote experts, solving key challenges like downtime, skill gaps, and high operational costs. With AI-driven features and augmented reality (AR) remote assistance, VSight streamlines operations across industries, boosting productivity and enhancing decision-making.&#10;&#10;Solutions and Benefits&#10;&#10;&#9;•&#9;Minimized Downtime: VSight’s AR-powered remote assistance allows on-site teams to connect instantly with remote experts, resolving issues in real time and keeping workflows smooth by reducing costly delays.&#10;&#10;&#9;•&#9;Cost Savings \&amp; Reduced Travel: Traditional support requires on-site visits, which are costly and slow. VSight’s augmented reality remote assistance eliminates this need, enabling remote experts to assist through AR, cutting travel costs and speeding up responses.&#10;&#10;&#9;•&#9;Knowledge Transfer and Training: In industries where skill gaps impact productivity, VSight’s augmented reality for remote training offers step-by-step guidance, ensuring accurate task completion and helping field workers develop skills on the job.&#10;&#10;&#9;•&#9;Data Security and Compliance: VSight prioritizes security, with ISO 27001 compliance, GDPR, and CCPA adherence. Encrypted data transmission and secure access protocols make it suitable for industries with stringent data requirements.&#10;&#10;&#9;•&#9;Device Compatibility: Designed for varied operational needs, VSight works across smart glasses, mobile devices, and tablets, enabling teams to use augmented reality for remote service and maintenance training in diverse settings.&#10;&#10;&#9;•&#9;Seamless Integration: Supporting SCIM, OAuth, and integration with CRM, ERP, and other tools, VSight aligns with enterprise workflows, improving data flow and efficiency with real-time synchronization.&#10;&#10;Industry Applications&#10;&#10;VSight Remote meets the demands of sectors requiring constant operation and immediate support, including Manufacturing, Energy, Field Services, Automotive, Maintenance \&amp; Repair (MRO), Mining, Utilities, Telecom, Construction, Insurance, Healthcare, HVAC, Real Estate, and more. AI and AR-driven remote assistance addresses industry-specific needs, empowering teams to perform accurately and efficiently:&#10;&#10;&#9;•&#9;Field Services Augmented Reality: Remote experts guide technicians in diagnostics, repairs, and maintenance, ensuring quick, precise solutions where minimal downtime is critical.&#10;&#10;&#9;•&#9;Maintenance and Repair Using AR: VSight’s AR-based remote assistance allows on-site teams to access expert guidance for complex tasks, reducing downtime and ensuring precision.&#10;&#10;&#9;•&#9;Remote Training and Support with AR: Interactive, real-time support enables continuous training, bridging skill gaps and aligning teams with up-to-date protocols.&#10;&#10;Designed for Today’s Challenges&#10;&#10;VSight’s intuitive interface, extensive training resources, and user-driven support simplify adoption for teams, regardless of technical experience. This augmented reality remote assistance solution empowers teams to work more effectively, respond quickly to on-site issues, and maintain high standards of security with seamless workflow integration.&#10;&#10;With VSight Remote, industries gain an adaptable, efficient, and secure platform to tackle modern challenges and elevate productivity across operations.
> 
> Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 20 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: VSight
- **Location**: Vilnius, Lithuania
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$240.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: VSight Remote is available across 3 pricing tiers. Contact VSight for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Slovak, Spanish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Botswana, Brazil, Canada, Chile, Czechia, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Iceland, Indonesia and 32 more

## Features

- 3D Objects
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Application Management
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Cross-Device Publishing
- Customisable Branding
- Customisable Reports
- Customizable Fields
- Diagnostic Tools
- Drag & Drop
- Feedback Management
- File Sharing

## Integrations (19 total)

- Auth0
- Azure Blob Storage
- Genesys Cloud CX
- Google Authenticator
- Google Cloud
- HubSpot Service Hub
- IFS Field Service Management
- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Outlook
- Oracle Primavera Cloud
- SAP Field Service Management
- SAP Service Cloud
- Salesforce Field Service

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software)
- [Augmented Reality Software](https://www.softwareadvice.ie/directory/4248/augmented-reality/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)

## Alternatives

1. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11620 reviews)
2. [Zoho Assist](https://www.softwareadvice.ie/software/392373/zoho-assist) — 4.7/5 (1374 reviews)
3. [AnyDesk](https://www.softwareadvice.ie/software/100985/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24046 reviews)
5. [Iperius Remote](https://www.softwareadvice.ie/software/261056/iperius-remote) — 4.3/5 (227 reviews)

## Reviews

### "Emerging technology" — 4.0/5

> **Gerald** | *6 November 2024* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: Vsight is very responsive as a company and easy to work with.
> 
> **Cons**: The system is difficult to connect with when at customer factories.   It seems to require too much overhead and does not operate well on a medium quality signal.
> 
> Out biggest issue is adoption, mainly due to the limited usability within customer facilities

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### "Vsight saved our overseas technical support\!" — 5.0/5

> **Louis** | *6 April 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.
> 
> **Cons**: None. This application met our every needs for remote technical support.
> 
> When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

-----

### "Good product and Good Service" — 4.0/5

> **Benjamin** | *6 November 2024* | Machinery | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to be used&#10;Many functions&#10;Good Sales service
> 
> **Cons**: Augmented Mode does not work very well &#10;High Energy consumption on mobile device
> 
> Good and reliable System with many usefull functionalities

-----

### "AR Remote Assistance" — 5.0/5

> **Boran** | *16 November 2024* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: - The application performs exceptionally well in all scenarios.&#10;- It offers a comprehensive range of integration options.&#10;- It genuinely provides augmented reality functionality.
> 
> **Cons**: Before purchasing, we asked for a trial and that period could be more than 14 days.
> 
> We are happy with overall experience. We will see if there will be AI features and will decide.

-----

### "Feedback from Aisa Automation Industrielle SA" — 4.0/5

> **Stephane** | *6 November 2024* | Machinery | Recommendation rating: 7.0/10
> 
> **Pros**: Simplified layout, cloud based application. Working with rooms. Video call quality, file sharing, ability to take control of the remote device to take pictures. Quick sharing of call invitations \&amp; links to calls contents.
> 
> **Cons**: Some issues with stability on some devices. Loss of communication during calls, sometimes the device could reconnect, sometimes complete restart of the device was required. This could be generated by the device and not by the VSiight Remote app itself...
> 
> In general very good, with some negative experiences as stated above.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/108753/vsight-remote)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/108753/vsight-remote> |
| en | <https://www.softwareadvice.com/remote-support/vsight-remote-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/108753/vsight-remote> |
| en-GB | <https://www.softwareadvice.co.uk/software/108753/vsight-remote> |
| en-IE | <https://www.softwareadvice.ie/software/108753/vsight-remote> |
| en-NZ | <https://www.softwareadvice.co.nz/software/108753/vsight-remote> |
| fr | <https://www.softwareadvice.fr/software/108753/vsight-remote> |

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