---
description: Review of Site24x7 StatusIQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Site24x7 StatusIQ | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Site24x7 StatusIQ](/software/109146/statusiq)

# Site24x7 StatusIQ

Canonical: https://www.softwareadvice.ie/software/109146/statusiq

> StatusIQ is a status and incident communication platform. Using this, employees can communicate incidents, schedule maintenance with customers in real-time via status page, emails and SMS and showcase uptime.


Features include incident communication, customizable status page design, email or SMS subscriber notifications, private status pages, IP restrictions and password protection. It enables users to automatically update status and create incidents via email, Site24x7 and REST API.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ManageEngine
- **Location**: The Octagon, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: ManageEngine StatusIQ offers a version along with annual subscriptions plans, details of which are outlined below:
Free (individuals and small teams)  -$0 (10 components \& 100 subscribers)
Green (medium to large organizations) - $9 Per status page/month, billed annually (50 components \& 250 subscribers)

For every additional status page - $10/status page/month
For every additional 250 subscribers - $10/unit/month

Pricing for additional SMS Credits include:
50 SMS credits - $10/unit
250 SMS credits - $50/unit
2,500 SMS credits - $500/unit
10,000 SMS credits - $899/unit
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, Colombia, Denmark, France, Germany, India, Israel, Italy, Kuwait, Malaysia, Mexico, Netherlands, New Zealand, Norway, Pakistan and 14 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Communications Management
- Email Alerts
- IT Incident Management
- Incident Reporting
- Investigation Management
- Maintenance Scheduling
- Monitoring
- Multi-Language
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Task Management
- Third-Party Integrations

## Integrations (5 total)

- OpsGenie
- PagerDuty
- ServiceNow
- Site24x7
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software)

## Alternatives

1. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (695 reviews)
2. [ilert](https://www.softwareadvice.ie/software/214489/ilert) — 4.7/5 (64 reviews)
3. [SafetyCulture](https://www.softwareadvice.ie/software/113670/iauditor) — 4.6/5 (353 reviews)
4. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (768 reviews)
5. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (360 reviews)

## Reviews

### "Simple and robust. Exactly what one needs" — 5.0/5

> **Verified Reviewer** | *26 December 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to setup and onboard when integrated with other manage engine products
> 
> **Cons**: Licensing is hard to get by in the MSP model
> 
> Good

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### "Quality ticket management tool" — 5.0/5

> **Verified Reviewer** | *22 May 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: An automated , easy to handle , user friendly and what not \!\! This offers everything you need for easy management of tickets.
Customer service is upto the mark.
> 
> **Cons**: Couldn't find any faults, iam sure even if you encounter any issues customer service will take care of it at the earliest.
> 
> Would suggest to go for the product , it offers more then what other product offer for the price it quotes.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/109146/statusiq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/incident-management/statusiq-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/109146/statusiq> |
| en-GB | <https://www.softwareadvice.co.uk/software/109146/statusiq> |
| en-IE | <https://www.softwareadvice.ie/software/109146/statusiq> |
| en-NZ | <https://www.softwareadvice.co.nz/software/109146/statusiq> |

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