About Hubstaff

In today's ever-evolving work environment, maintaining peak productivity while ensuring a positive employee experience is a challenge many organizations face. Hubstaff stands at the forefront of solving this challenge, offering a comprehensive workforce analytics software solution that caters to the unique needs of remote, hybrid, and in-house teams. Our platform is designed to seamlessly integrate with over 30 apps, enabling businesses to operate more efficiently and effectively. Core Features - Diverse Integration: Effortlessly integrates with a plethora of apps, ensuring smooth business operations. - Advanced Monitoring: Offers robust time tracking, screenshots, activity, URL, and app tracking, alongside detailed workforce analytics metrics. - Financial Management: Features like automatic payroll, invoicing, scheduling, and accurate timesheets streamline financial operations. - Geolocation Capabilities: Empowers teams with GPS and location monitoring, ideal for managing remote and field employees. - Platform Versatility: Available across multiple platforms including Mac, Windows, Linux, Chrome, iOS, and Android, Hubstaff provides flexibility and accessibility. Our Mission At Hubstaff, we're dedicated to helping every individual experience their most productive workday, without compromising on a fulfilling work environment. We believe in empowering organizations to achieve excellence through enhanced operational efficiency and success. Impactful Benefits - Enhanced Productivity: Users report a 5% increase in productivity through the automation of PTO processes. - Efficient Resource Management: Hubstaff has enabled savings equivalent to 10 personnel, optimizing operational efficiency. - Business Growth: Key in securing new business opportunities and improving financial outcomes. - Reliable Operations: Guarantees zero downtime, ensuring a continuous workflow. - Streamlined Administrative Processes: Simplifies payroll and HR processes, significantly reducing overhead while maintaining accuracy. - Project Cost Savings: Facilitates savings of 10% to 25% on various projects, boosting profitability. - Superior Customer Value: Delivers a 30% increase in customer value, setting new standards in service excellence. - Optimized Task Management: Achieves a 25% cost reduction by eliminating inefficiencies and enhancing resource utilization. - Reduced Recruitment Costs: Cuts hiring costs by 25%, optimizing recruitment and reducing the risks associated with poor hires. - Increased Employee Retention: Provides essential data to top performers, promoting faster career advancement and improving retention rates. Why Choose Hubstaff? Choosing Hubstaff means not just selecting a software solution but embracing a partner in your pursuit of operational excellence. Our tool has become indispensable for businesses aiming to navigate the complexities of the modern workplace, offering tangible benefits and driving success across various operational facets.
Hubstaff Software - Hubstaff Dashboard: See time tracked, activity, screenshots, project management needs, and more in a single, intuitive dashboard.
Hubstaff Software - Payroll: Pay your team on time and accurately with automated tools and support for PayPal, Wise, and more.
Hubstaff Software - Team Scheduling: Schedule and manage shifts to keep your business open and running smoothly.
Hubstaff Software - Daily and Weekly Timesheets: See how your teams spend time to understand your workforce and workload better.
Hubstaff Software - Productivity Insights Add-on: Use advanced analytics to see team member productivity and who may be overwhelmed.
Hubstaff video
Hubstaff Software - Hubstaff Dashboard: See time tracked, activity, screenshots, project management needs, and more in a single, intuitive dashboard. - thumbnail
Hubstaff Software - Payroll: Pay your team on time and accurately with automated tools and support for PayPal, Wise, and more. - thumbnail
Hubstaff Software - Team Scheduling: Schedule and manage shifts to keep your business open and running smoothly. - thumbnail
Hubstaff Software - Daily and Weekly Timesheets: See how your teams spend time to understand your workforce and workload better. - thumbnail
Hubstaff Software - Productivity Insights Add-on: Use advanced analytics to see team member productivity and who may be overwhelmed. - thumbnail

Hubstaff pricing

Hubstaff has a free version and offers a free trial. Hubstaff paid version starts at US$4.99/month.

Starting Price:
US$4.99/month
Free Version:
Yes
Free trial:
Yes

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Browse Hubstaff Reviews

1,516 of 1,516 reviews
Sort by:
claire
claire
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 23/12/2024

Hubstaff is bombastic

Pros

Have liked it's payroll capability which has helped in all payments operation in my company

Cons

Had to integrate to other tools and requires technicality in intergation.

Cyndi
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/12/2024

Most effective way to maximize margins and drive profitability.

Employees can now focus on real tasks instead of wasting valuable hours logging time manually.

Pros

Manual time tracking really wasted our time and had almost guaranteed inaccurate data leaving to losses in revenue. Hubstaff brought the solution after a friend introduced me to it. I highly rank Hubstaff and recommend.

Cons

Hubstaff relieved us the frustration of manual time tracking. It is doing wonders in saving us time and efforts.

Florencia
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
5
Customer Support
5

3
Reviewed on 6/12/2024

Good app, but the employers may use it as a form of micromanaging

My experience was great in terms of both usability and accessibility, font was big enough for people like me with low vision, and the website respects contrast as indicated on the accessibility guidelines.

Pros

The platform is simple to use, desktop app works smoothly.

Cons

It really depends on the use the employer wants to give Hubstaff, In my experience some employers may use the platform as a way of micromanaging the employees. I didn't like the screenshots every 5 minutes, I found that to be excessive.

Lyjelle
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
2

2
Reviewed on 27/10/2024

Expectations vs reality

Exciting but extremely frustrating. The support staff, while helpful are limited in what they can actually assist with resulting in many tickets being sent to the development team and extremely lengthy delays in any kind of response, if at all.

Pros

The tasks add on is great for project management and keeping staff on track

Cons

Auto clock in is unreliable due to mobile data reception in some buildings.
A lot of the features are not working and I am still waiting on support to rectify them, including my inbox, which makes it extremely difficult for me to track my own tasks and organise my day.
Notifications have been turned off several times in organisation and personal settings but everyone is still being slammed with emails.
The work orders are very clunky and there are no options to duplicate for one or two days (only) rather than weekly, or monthly.
The timesheets are a joke - manual tracking is inconsistent and manual entries after the shift for payroll purposes are clunky and time consuming, especially for long shifts where you need to record a meal break.

Yanis
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 1/12/2024

Great but a bit pricey

I was great my only complaint is the price point to have multiple users.

Pros

I like the time tracking ability and the screenshot taken to monitor employee activity.

Cons

I find it too expensive and with too many up sells for a well rounded product experience.

Susmita
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

Hubstaff great for monitoring

Mostly used hubstaff as a freelancer to track time for billing clients. It provides a suite of features aimed at improving transparency, accountability, and performance in the workplace. It Works with over 30 tools, including accounting (QuickBooks), communication (Slack), and development tools. Assign tasks to team members and track their progress. Tracks mouse and keyboard activity to measure productivity

Pros

Time tracking, remote working,monitors website visited and applications used,payroll and payments,location tracking,multiplatform

Cons

Privacy concerns for some people,pricing

Kevin
Kevin
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2024

Hub Staff Review

overall, very good experience! Looking forward to enhanced features.

Pros

Makes time tracking easy, removes idle time and screenshots to make sure employees are working.

Cons

Could improve to auto remove all suspicious activity interfering in the background or simply stop the clock - if people are trying to cheat the system.

Ma. Rezie
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

Hubstaff review

I really like using hubstaff in my work. This way i am able to track my day to day tasks and projects. It is more accessible and very easy to use. What i love the most is the option to take notes of the tasks you have done. The time stamp and also the screenshot option.

Pros

It is easy to access and have the ability to edit and take down your tasks.

Cons

What i least like about this tool is there are many options for you to select for a certain project. The tabs is a little bit confusing sometimes.

Lance
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

An essential platform for my business.

Been using it for 6 months and It is great for managing time, tracking and pays.

Pros

The time savings here is crazy. It helps me effortless track and monitor my team. I couldn't imagine my business without it.

Cons

Would be great to get more analytics of what staff are doing, but there are a lot in there already :)

Jan
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2024

Reliable and easy to use time-tracking app

Pros

Reliable time-tracking software with useful analytics.

Cons

Not much. It's exactly what my company was looking for at the time.

Mercy
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2024

THE B.O.A.T TOOL FOR PROJECT TRACKING

Pros

It helps me keep travk of time
It keeps me organized everyday
I am able to keep track of everything happening in my day-to-day work
Customer service is legit

Cons

Nothing is wrong Really with hubstaff genuinely the best

Immaculate
  • Industry: Outsourcing/Offshoring
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 3/12/2023

First time user and admin review

Okay but I am not satisfied with the advance billing process and the support is not that fast to response.

Pros

It is user friendly and easy to navigate

Cons

I do not like the advance billing as it ruins our accounting since we have to do adjustments for the next period.

Jose
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/10/2024

Hubstaff, Great tool.

I am a supervisor with 6 people in charge. I have to check their login and log out times, plus their productivity times, their PTO request, etc. Hubstaff helped me a lot with this.

Pros

It is very accurate about all the information provided, and very detailed. You can have control over all your employees.

Cons

I don't have any complain about it. Maybe how are the teams distributed can be more friendly to use.

Paolo
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 7/9/2024

A Great Workforce Mamagement Software

Pros

First, I like the workforce management features.
Hubstaff ensures easy management of staff and employee engagement.

Cons

Using Hubstaff has been straightforward and no serious flaws.

KIRA
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/3/2024

Great Product for Remote Employees

My overall experience with Hubstaff has been great. The program is cost effective and a great way to monitor remote employees.

Pros

I love using Hubstaff for our remote employees. It gives me access to see screenshots of what they are working on, assign tasks, job cost their time, and easily see what I need to pay each employee.

Cons

The only thing I do not like about Hubstaff is the desktop version needs to be downloaded to utilize the full services that hubstaff offers. I have to explain this to new employees, and some do not want to download the application.

Caleb
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2024

1 year review

Very positive experience overall, we have had some glitches but nothing I would cancel over.

Pros

Integrations with payment systems , Paypal and Wise

Cons

It was confusing to get setup when we first started

Shahin
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
3
Customer Support
0

1
Reviewed on 3/1/2024

Hubstaff is functionally it is a failed!!!!

It is a failed software because the basic function is not working and it is destroying the times that I was working. after working for 4 months, it destroyed 3 months!!!

Pros

After finishing the time, and closing the app, it shows an error that the time does not saved and all the time that I was working is just wasted!!!!

Cons

My employer defined this software to be used in remote jobs and because this I was supposed to use it.

Response from Hubstaff

Hi Shahin! Thanks for your feedback and we're sorry to hear that you were having some issues with the app.

We would like to explain that when you quit your app and the data has not been uploaded to the servers yet, there will be a popup notification.

Don't worry as the data is not lost since we store everything locally on the user's computer. As soon as the Hubstaff app connects to the servers, all the locally stored data will get uploaded.

If you're still having issues with it, please send us an email at [email protected] so we can take a look into this for you.

Thanks and have a good day!

Replied 26/1/2024
Sandhya
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

3
Reviewed on 3/9/2024

Activity % must be improved

The activity % is quite annoying. Because though I work continuously it never reaches 100%

Pros

It is helping to track work hours. The recent feature to calculate idle time is good.

Cons

I am not a developer and the Activity % never reaches 100% though I am continuously working.

Jason
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
1

3
Reviewed on 5/5/2024

No support

Pros

The integration to CLickUp that used to work.

Cons

No support or help. In order for it to work and manage my workers, it needs to be much better

rudy
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/8/2024

great application

The platform is generally easy to set up and use, with minimal training required for new users.

Pros

The platform’s intuitive design makes it easy to navigate and manage tasks, projects, and time entries.

Cons

The reporting and analytics features might not meet all users' needs, especially if they require more advanced or customizable reporting options.

Alexander
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 3/3/2024

Best time tracking software

Pros

Established software. 100% reliable and self-explanatory.

Cons

Nothing to complain, but considering the multitude of functionalities and that I only use time tracking, the price should be lower. Nevertheless, the competitors are neither cheaper.

Alternatives Considered

Clockify and Toggl Track
Matt
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/9/2024

A+ Experience

Staff has been great as has the platform

Pros

The analytics show everything you'd want to see in terms of productivity and efficiency

Cons

I wish there was more customization to scheduling

lisa
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/6/2024

excellent product for invoicing

Pros

its very straight forward and user friendly and allows me to free up time when invoicing and its much more straight forward then most systems

Cons

nothing I think this is an excellent system

Elizabeth
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 6/6/2023

Easy Time Tracking But Has Some Downfalls

I find Hubstaff to be user friendly but with downfalls that affect my overall opinion. If the desktop app did not impact the performance of my device, I would be happier with Hubstaff. Some features I can appreciate the intention but can't always be used reliably, such as the activity tracker. The activity tracker reports your and your team's active mouse movements on the screen. This percentage doesn't mean much if you are in meetings throughout the day as Hubstaff will report those times as inactive.

Pros

Hubstaff's desktop app is very user friendly and makes switching between projects easy. Admins can add or remove projects from user's list easily. The app does take screenshots of the user's screen which can be useful in certain cases. User's can be added to another user's "team" so that managers can view team member times and activities in a daily email summary or by logging into the online account without being a Hubstaff admin.

Cons

Hubstaff uses a lot of computer memory, especially the screenshot feature. Several users have reported the performance of their computer is affected. There is a mobile app but I have found it only works intermittently, most times I receive an error saying the feature is not available.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/10/2023

It is a great piece of time tracking software.

Really good so far

Pros

It is easy to use for both staff and administrators. Also gives a clear view of what work is being done.

Cons

The interface is a little clunky but still adequate

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/9/2024

Hubstaff Time Tracking

Hubstaff is a reliable way to track hours and stay organized, but it’s not the most flexible when it comes to making adjustments or managing your time in real life. It’s a great tool for keeping yourself accountable, but sometimes it feels like you’re under constant surveillance.

Pros

Hubstaff made clocking in super easy with its automatic time tracking, so I didn’t have to worry about forgetting to log my hours. The interface is simple and lets me see exactly where my time is going each day. It also tracks breaks, which helps with transparency and staying organized. The mobile app was convenient for clocking in when I wasn’t at my desk.

Cons

The app can feel a bit restrictive, especially when you have to log in manually if something goes wrong with the automatic tracking. If you accidentally close the app or forget to start it, it’s hard to go back and adjust your hours without jumping through hoops. It also feels like it tracks too much, down to your every move on the computer, which feels invasive at times.

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 20/4/2024

A good cheap tracking for development users on a budget

It is a program initially for engineers with a small budget or professionals with a low budget who want to take into account the time they spend on each work task, this is essential to be able to move forward.
It is limited so that executive staff can see the real performance of the employees below, it is closed in that sense and they do not like it.
I liked it in many functions and I would recommend it but I would make clear the problems of aspects that I found.

Pros

This program gives me a feeling of real-time optimization. By having a clear vision of how my time is being used, I can identify areas in which they could be more efficient and make adjustments to optimize workflow in each task, this gives me a feeling of real-time optimization. I like it mainly because I don't have much time, on the other hand the prices were comfortable and sometimes you could accumulate invoices for payment the next month without penalties.

Cons

Productivity monitoring is very limited, I think it did not allow data to be delivered to senior managers, the way to give them real-time access to the performance of our tasks was very problematic.

Shlomi
Shlomi
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2024

Excellent Product

In the rare instances where I've needed assistance, HubStaff's customer support has been responsive and helpful. Their team is dedicated to resolving issues promptly, ensuring that I can get back to work without any disruptions.

Pros

As a manager of a companymanaging multiple projects and clients, the HubStaff time tracking software has proven to be an absolute game-changer for my business. Its seamless integration, user-friendly interface, and robust features have made tracking time for billing purposes a breeze, while its detailed reports have empowered me to make more informed business decisions

Cons

As a devoted user of HubStaff, I've found the platform to be an invaluable asset in streamlining my time tracking and billing processes. However, I believe there's a significant opportunity for improvement by incorporating features that align with Israeli finance laws.

Israel has unique regulatory requirements, and integrating these into HubStaff would undoubtedly elevate the platform's appeal for users in this region.

Sofía
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
5

3
Reviewed on 8/10/2024

Neutral experience

I would describe it as a neutral experience. This software has as many pros as it has cons in my opinion, but regardless, most of the times it does the job, plus is has some tools that are helpful to keep track of personal tasks.

Pros

I liked the fact that it actually gives the option to cap the worked hours and all the reminders of how many hours you have left to work, which is not something I had with previous time tracking systems.

Cons

To be fair, the software slowed my computer down significantly, and while trying to use it in my iOS systems it would randomly stop tracking time or taking screenshots.

Chitrang
Chitrang
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 19/10/2024

A good employee tracking tool

It is a great tool that helps management and companies track the progress of the projects and daily tasks as well. It can be used by employees for setting personal timelines and thus improving efficiency.

Pros

It is a useful time tracking tool, with easy integration with other tools or software like Google Chrome. It is very easy to use at daily work for teams and organizations. It has a user-friendly interface, making it easy for employees and management to track time and progress. Customer support is also good.

Cons

Pricing is a bit costly as compared to its competitors. Otherwise, it is a good software.

Angela
  • Industry: Animation
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2024

Great, easy to use time clocking/punching software!

Hubstaff has been simple and easy to set up and easy to use.

Pros

Hubstaff is an easy to use platform that seemlessly and easily tracks time for timesheets/payroll.

Cons

Hubstaff is an external clocking program so the employee will need to remember to clock into hubstaff before working on a separate platform...hubstaff isnt automaticly engaged when an employee starts working. It is reliant on their memory to clock in hubstaff before accessing any other work program as opposed to auto clocking when accessing work programs automatically.

Delicia
Delicia
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 15/10/2024

hubstaff review

Its was a good program just logged me out often. Stats were not very accurate.

Pros

it was easy to understand and very effecient

Cons

did not communicate well with other programs

Kristen
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
1
Customer Support
3

3
Reviewed on 25/7/2024

Project time tracking and modification need improvement

See notes above for details. Thanks much.

Pros

It is simple to use to track straight time when one does not track time by project.

Cons

It is complicated and difficult to use to track time by project. Project time totals should display in real time in the app for each project. Also, there should be no delay in these totals appearing and updating on the web project tracking page. This should not take a batch update to display. In addition, it should be easy to adjust project time if needed; I have received no specific guidance on this and have no idea how to do it.

Gabriela
Gabriela
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 23/11/2023

Hubstaff monitors productivity and remote report integration

It is a program that monitors the time and productivity of remote teams and individuals. It offers features such as time accuracy, job monitoring with screenshot collection, project management tools and web-based time sheets. It is very helpful to the user. Its tone is friendly, and its narratives and studies are helpful for decision making.

Pros

What attracts me most about the product in question is the remote group collaboration, which supports conversation and coordination among members. It facilitates work distribution, progress control and document sharing. There are many types of reports that expose employee capacity, program costs and customer billing. These documents can be customized and exported, which supports personnel management and other tasks. Its use in mobile allows workers to track time, GPS tracking and position at the time they work remotely, this can be beneficial for employees in the sector.

Cons

The degree of intrusion and monitoring associated with functions such as screenshots and constant control of the distribution between work and personal life can generate doubts, and the price can be a major drawback for micro-sized companies, due to the fact that it is based on a subscription.

Prateek
Prateek
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2024

Honest review of hubstaff

It saves a lot of times and effort as we don't have to maintain sheets individually.

Pros

As an employee of the company, I can say it helps in maintaining record of my colleague and co worker

Cons

Sometimes it lags overall a good experience

Robert
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/8/2024

Recommended

pretty good i like the software it's quite robust helps me stay on top of my remote workers.

Pros

Keeps me engaged with my team and allows me to understand what they are doing.

Cons

probably the exporting of time but i guess it's just me not knowing how to use it fully.

Alternatives Considered

QuickBooks Time

Reasons for Switching to Hubstaff

screenshot feature that was integrated whithin the system.
Steven
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/9/2024

Huge money saver

I have been using Hubstaff since the start of the pandemic. It has “helped” with more accurate employee time keeping. Has definitely paid for its self multiple times over

Pros

Multiple formats for tracking employees time

Cons

When it doesn’t log in an employee at house

Alternatives Considered

ManyChat

Reasons for Switching to Hubstaff

Function and value for the money. Reviewed many competitors
Heather
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 10/9/2024

Works fine, but not the best option on the market

Our employees did not find it user-friendly to begin working on different tasks with the clock running, and would often forget to switch tasks -- which resulted in an inaccurate picture of how they were spending their shifts.

Pros

Hubstaff worked well for managing employee clock-in and clock-out, providing reports on how each team member was doing.

Cons

Our employees would often forget to clock back in after breaks. We ultimately switched away from Hubstaff because we found a solution that worked better for our team.

Alternatives Considered

When I Work

Reasons for Switching to Hubstaff

We went with Hubstaff initially, but switched to When I Work because we liked the way it looked and functioned.
Mohammad
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
3

3
Reviewed on 9/11/2024

There are better ways to evaluate your staff

it was okay at the time but the amount of effort for setting a ruling for tracking wasn't worth it.

Pros

Its vigorous time tracking and activity log really helps out in the reporting section.

Cons

it doesn't evaluate productivity in real work and can stress out your staff.

Renzen
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/6/2024

Hubstaff: Enhancing Accuracy and Efficiency

It was positive. It provided an efficient way to track time.

Pros

its intuitive interface and the comprehensive time tracking features

Cons

occasional syncing issues, which can cause delays in updating time logs

David
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/12/2023

Hubstaff works great for our copany

It has been great for my company to have this tool as all staff work remotely. I can much more easily monitor and know what is going on with my projects and staff.

Pros

Easy hour tracking for remote staff, easy hour tracking for billing of clients

Cons

Cannot control how long screen shots are kept and cannot easily delete them manually. I would like to delete the screen shots after each billing for security purposes.

Mohamed
Mohamed
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2023

Effective tool to manage the Productivity of Remote Teams

it gives me what I need to manage the productivity of our remote team

Pros

Productivity Insights Managing working hours limits Screen Recording Activity AnalysisIdle Time Detection

Cons

slightly expensive when having more team members watchers and reviewers most probably need to have accounts which may increase the costs

Annie
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 21/5/2024

Worst Customer Service, and Not Working for online time tracking

Very poor and disappointing, i hope the management can take time reading my feedback. I want to cancel my service.

Pros

.

Cons

I used to like husbtaff until i've got a problem of not getting it work and tried to sort this with customer service but they are very poort in attending yoiur enquiries, and they don't have a voice support. Imagine having technology but no one can walk you through to fix the issue.

Yehanny
Yehanny
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/10/2024

Keep your profit safe and accurate

I use Hubstaff to manage my working hours and then settle my goals within a milestone, this way you can keep your project's profit accurate

Pros

Hubstaff is simple and easy to use, you can track your working hours in every project you work with. There's an extension for Chrome to automate even more your records

Cons

Sometimes when you use Hubstaff to record your time with a meeting it gets slow

Sergio ernesto
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/6/2024

Time tracker benefits

It's me the one that had to learn how to use it. the program itself is great

Pros

It does track time in an accurate way and even those 15 mins before you log out automatically are thinked for you to go and take a piss or something. it is really well thinked.

Cons

i haven't found anything i dont like about it

KARINA
  • Industry: Capital Markets
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/7/2024

VERY GOOD FOR WORKING

Pros

The application aims to simplify task management and productivity for users. Its completed features include intuitive task creation, seamless integration with calendars, and a user-friendly interface that ensures effortless navigation.

Cons

It was really complete , nothing to improve until now

Kim
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 10/3/2024

Love this app

Pros

That i didnt feel the time tracking, it tracks time so well and smooth, we all dont feel it, dont have to think about it. it does the job!
it also looks great, nice friendly layout.

Cons

The billing department and the billing experience!
As i was checking out the subscription (i am on a monthly subscription), and want to check how much would a yearly billing save me.
i moved a knob from monthly to yearly and my credit card was charged!
no warning, no confirmation, no thank you and no confirmation (on the web or the email)
I found out by chance, a few hours later that my CC was charged for a year.
Also, i was charged for a year after i just paid a week before.
i had to write the billing support 3 times and they acted as if they didnt understand what is the big deal.
which is a frustrating thing to do to a client.
780 bucks IS a big deal for me.
also their replies were vague, late,
and it took 3 emails before i was finally given the link to cancel this transaction.
the app is amazing, the billing interface and support is terrible.

France
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/6/2024

Surprisingly hassle free...

User-friendly. Imagine that you just logged in, in the comfort of your home, you do your job/daily tasks, and after a week, you'd be able to submit your time sheet with no sweat. Everything has already been placed accordingly.

Pros

Everything is just one-click away. And everything is calculated accordingly.

Cons

No 15-minute break? I'm unsure if this is between the company and the user, but I hope, HubStaff could offer that.

Carlito
  • Industry: Computer & Network Security
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/5/2024

Hubstaff User Review

Pros

The activity rate and screenshot, it will help the team leader to monitor the activity of their team member.

Cons

Sometimes the update has a bug, if I update the hubstaff then it not always succeed sometimes it will popup and shows error, if the update is not complete the hubstaff will stop automatically and my work time will not be included

Alex
Alex
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 24/11/2023

Hubstaff Review

Pros

It was very simple to set up and use, even for people who are not familiar with time tracking software. I also found the reporting features to be very helpful. I was able to easily track my team's progress and see where we could improve.

Cons

I found Hubstaff's user interface to be a bit clunky and difficult to navigate at first. It took me some time to get used to all of the features and find the settings that I needed.

1,516 reviews

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