4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About FieldPulse

#1 FSM Platform. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. FieldPulse is an all-in-one application for service contractors to better manage and grow their business. Customer Management Scheduling & Dispatching Estimates & Invoices Timesheets Customer Communications Booking Portals and much more....
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FieldPulse pricing

FieldPulse does not have a free version and does not offer a free trial. FieldPulse paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
No

Alternatives to FieldPulse

FieldPulse Reviews

Feature rating

Value for Money
4.7
Functionality
4.4
Ease of Use
4.5
Customer Support
4.8
5 reviews of 93 View all reviews
Daryl
Daryl
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/11/2022

I have tried a few of them and FieldPulse prevails....

It has been fantastic. From day one of the inquiry to launch and still to this day every part of the platform is great.

Pros

Quickbooks two-way sync, calendar view, estimation and invoicing are great. Work flow is easy to understand and very efficient.

Cons

A few small features are missing but they are in the programming of the software, and I know they are on the list of future potential updates.

Adam
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2021

Great features at a great price

My intended purpose for Field Pulse is to be able to manage 90% of my business from the field. I take calls, create clients, create estimates, complete work, invoice, and take payment all from my phone or tablet from the field. I want to minimize how much time spent on data entry on my computer in the office. With Field Pulse, I will primarily only need to work on complex estimates, back-up of data, and accounting audits from my computer at home. That will cut my workload down significantly. With the new Pricebook feature I may not even need to use my workstation pc to work on complex estimates. Time will tell on that one.

Pros

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software. Compared to Jobber I feel that Field Pulse offers a very comparable set of features at half the price of Jobber. While improvement and new features are always welcome, I feel that Field Pulse is on par or better that their competition.

Cons

The work flow is quite a bit different from what I would like. The best example is only having the ability to set one visit for each job. While the obvious workaround is to update the date each time a new date is needed or create multiple jobs under the project tabs, but, honestly, the easier solution is to have the ability to attach multiple visits to a single Job. That I believe is a more natural workflow for most users in my industry. In fact, Field Pulse, is the only field service management software that doesn't allow for this. All the big names like Jobber, Housecall Pro, Workiz, all use this workflow model with great success. I would also like the ability to view my client database alphabetically by last name. The current model is the alphabetize it by first name which is very backwards from any other CRM type solution on the market. I am not on a first name basis with many of my clients and when searching for them in my master list, I have to hunt for the last name.

Alternatives Considered

Breezeworks , Jobber and QuickBooks Online

Reasons for Choosing FieldPulse

Primarily price. I needed to minimize my overhead while maintaining as many business-critical features as possible. With Field Pulse, I think I found the best option of price versus features.

Switched From

Jobber

Reasons for Switching to FieldPulse

Price and Features

Response from FieldPulse

Hi Adam! Thank you so much for taking the time out of your day to leave us such incredible feedback! We are currently building out the ability to track multiple visits for a single job! I've also added the ability to filter customers by first name to our development wish list. We will follow up with you as soon as both of those become available! Thanks again!

Replied 30/11/2021
Maher
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 24/1/2020

Great value but misses the mark on some aspects

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.

Pros

Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

Cons

App can be very slow, does not work without internet connection, and can be glitchy. Address auto population sometimes works and other times doesn’t. Search fields for materials are not very intuitive. Pictures take a very long time to upload to app extended the time it takes for estimates. Phone notifications will display improperly when changing the status of jobs.

Alternatives Considered

Knowify

Reasons for Choosing FieldPulse

For the better ability to choose pricing options, better customer communication capabilities, and better value for price.

Switched From

Knowify

Reasons for Switching to FieldPulse

Financial Value.
WYATT
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/3/2024

Easy to use and Efficient setup.

Pros

The customer service representatives that I interacted with were the best part for me. I created a number of problems for myself by importing records incorrectly. The fact that they have fluent + native English speaking teams in both the US and NZ made it easy to always have someone to talk to.

Cons

Additional automation features, things like integration with pabbly would be ideal.

Jason
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2019

FieldPulse - The all around software solution for contractors and service providers!!!

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

Pros

What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Cons

Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

Alternatives Considered

Tradify

Reasons for Choosing FieldPulse

Was too cumbersome to effectively use their software even as a suite as they all did not share the same data or had the same connectivity between the apps.

Switched From

Zoho One

Reasons for Switching to FieldPulse

FieldPulse had more features such as scheduling, website portal.

Response from FieldPulse

Jason, thanks so much for the review. It's hard working entrepreneurs like you that keep us motivated to build a great contractor platform.

We are always improving the platform, and your comment about item/service database is clutch. We will have some tremendous new features to announce in the coming months, so stay tuned.

Please always let us know if we can help in anyway. Our customer success team all sits right next to me here in Dallas, Texas and we love hearing from you guys!

--Gabriel Pinchev, CEO

Replied 10/12/2019

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