--- description: Review of Kommunicate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kommunicate | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [CRM Software for Startups ](/directory/3235/startup/software) > [Kommunicate](/software/110163/kommunicate) # Kommunicate Canonical: https://www.softwareadvice.ie/software/110163/kommunicate Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/110163/kommunicate?page=2) > Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communications, chatbots, contact management and more. Professionals can create a knowledge base with a customizable interface, allowing clients to quickly resolve queries using an FAQ chatbot and the search functionality. Key features of Kommunicate include training bot on documents and websites with OpenAI's GPT4 model, WYSIWYG editor, lead collection, push notifications, conversation routing and reporting/analytics. It lets users create custom greeting messages for website visitors, set up quick responses to common queries and manage user access permissions. Additionally, businesses can use pre-defined artificial intelligence (AI)-enabled chatbots to communicate with clients and transition from bots to customer service agents during ongoing conversations. Kommunicate facilitates integration with various third-party customer relationship management (CRM), chatbot building, content management systems (CMS), and more. The product is available on monthly subscriptions and support is extended via live chat, FAQs, phone, email and documentation. > > Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 43 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kommunicate - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It is based on a number of team members. A 30-day free trial is available. See pricing details below: Lite: $100/mo; $1000 /yr Advanced: $200 /mo; $2000 /yr Enterprise: Please contact Kommunicate for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - AI/Machine Learning - API - Alerts/Escalation - Automated Responses - Automated Routing - Autoresponders - CRM - Canned Responses - Chat Transcript - Chatbot - Code-free Development - Customer Communication - Customer Database - Customer Support - Customisable Branding - Dashboard - Email Management - File Sharing - For Developers ## Integrations (21 total) - Agile CRM - Amazon Lex - BigCommerce - ChatGPT - GoDaddy Website Builder - Ionic - Joomla - Messenger - Moodle - Pipedrive - PrestaShop - Shopify - Squarespace - Telegram - Weebly ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software) ## Related Categories - [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) - [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software) - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) ## Alternatives 1. [UChat](https://www.softwareadvice.ie/software/335425/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (807 reviews) 3. [Denser AI](https://www.softwareadvice.ie/software/442914/denser-ai) — 5.0/5 (31 reviews) 4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (79 reviews) ## Reviews ### "Best chatbot service" — 5.0/5 > **Chidiebere** | *1 August 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Apart from the excellent features that comes packaged with Kommunicate, What i liked most was it's proper documentation making things very clear for people to understand and implement. The customer service was always there through the chatbot on their website and speedy support was provided throughout my learning and implementing it > > **Cons**: If more features are given to users for free it would be good, but then it's business > > Great ----- ### "Easy and cheap communication suite." — 5.0/5 > **Zoltan** | *21 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It was so easy to get a simple AI assistant rolling with Kommunicate alongside having staff communicating with clients, we used it for a good while. > > **Cons**: The customer support was a bit lacking in my opinion but other than that it was perfect. ----- ### "Review after 6 months of use" — 3.0/5 > **SIa** | *6 July 2021* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: Quite a number of features that allows user to customise the user interface. > > **Cons**: More GUI will help to further reduce development time, instead of depending too much on customised script. > > So far so good. ----- ### "The best AI chat" — 5.0/5 > **Alisha** | *13 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I think that Kommunicate is a powerful and versatile customer service solution. It's simple to set up, the user interface is simple, and it provides a plethora of features that assist organizations streamline customer service. Furthermore, Kommunicate is a good value for money and provides exceptional customer service. > > **Cons**: I didn't like the customer support chatbot option because it was sometimes slow and unresponsive. The user interface might also be modified to make it more user-friendly. ----- ### "The best AI chat" — 5.0/5 > **Verified Reviewer** | *2 March 2020* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Integration with Google Dialogflow and bot assignement. > > **Cons**: The reports are simple, but the team help creating what we need, it's not a real cons. > > The software and the support team works like a charm\! They deliver everything we need to run a chat powered by AI. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/110163/kommunicate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/110163/kommunicate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data