--- description: Review of FirstVisit Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FirstVisit | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Private Duty Care Software](/directory/4077/private-duty-care/software) > [FirstVisit](/software/110253/firstvisit) # FirstVisit Canonical: https://www.softwareadvice.ie/software/110253/firstvisit Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/110253/firstvisit?page=2) > FirstVisit is a cloud-based home care platform with HIPAA-compliant scheduling for non-medical private home care agencies. It is designed to help agencies support clients and staff while minimizing any daily struggles within operations. This solution can be used by home care agencies of any size, from start-ups to large enterprises. With built-in integration capabilities and smart scheduling technology, FirstVisit can reduce the need for paper logs, inaccurate timesheets, and manual processes. The FirstVisit dashboard includes employee schedules, client calendars, visit offer pages, plus more. Other features include billing, payroll, documentation management, automated alerts, and detailed reporting. FirstVisit’s mobile application allows caregivers to use a GPS-tracking tool to clock in/out of shifts. Caregivers can also use the mobile app to document tasks and details, respond to messages from management, and process electronic visit verifications. Customized pricing is available and provided by FirstVisit. Support is available online or via product documentation. > > Verdict: Rated **4.6/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 8 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FirstVisit Software - **Location**: Saskatoon, Canada - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: FirstVisit is available on a customized subscription pricing model. The cost depends on features implemented by an agency as well as the number of clients and hours served in an agency on a monthly basis. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Appointment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Caregiver Management - Charting - Client Management - Clock In/Out - Communication Management - Compliance Management - Customisable Reports - Electronic Signature - Employee Management - Employee Portal - GPS - HIPAA Compliant - Home Health Care Management - Mobile Access - Monitoring ## Integrations (4 total) - Google Maps - QuickBooks Online - SendGrid - Twilio ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Private Duty Care Software](https://www.softwareadvice.ie/directory/4077/private-duty-care/software) ## Related Categories - [Private Duty Care Software](https://www.softwareadvice.ie/directory/4077/private-duty-care/software) - [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software) ## Alternatives 1. [InMyTeam](https://www.softwareadvice.ie/software/257114/inmyteam) — 4.6/5 (85 reviews) 2. [CareSmartz360](https://www.softwareadvice.ie/software/20460/caresmartz360) — 4.8/5 (182 reviews) 3. [AlayaCare](https://www.softwareadvice.ie/software/381258/alayacare) — 4.1/5 (188 reviews) 4. [AxisCare](https://www.softwareadvice.ie/software/126808/axiscare) — 4.6/5 (729 reviews) 5. [HHAeXchange](https://www.softwareadvice.ie/software/4795/hha-exchange) — 3.6/5 (100 reviews) ## Reviews ### "Very happy \[most of the time\] \!" — 4.0/5 > **Sonja** | *10 February 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Using the app as a caregiver is probably what we like most about this product- it is very simple to use and I feel like anyone could do it\! Our caregivers are happy with the mobile app\! In addition, the capabilities that the software has make this system an almost a one-stop-shop in terms of keeping track of important client and employee files and data, scheduling, adls, and more\! Additionally, working with the team at First Visit is enjoyable, easy, and I feel heard in any concerns that I do have. The First Visit staff are always interested in new ideas and improving the product. > > **Cons**: As much as I am happy with the product, I think there are some features that could be improved (but the First Visit is working on). The main features I feel could be improved are probably an easier “on the go” or mobile administrator experience and scheduling that could be done more quickly. > > The people at First Visit have been what keep me wanting to stay with the company. I feel there is room for growth within the actual product, but I feel confident that they have the right people in the right places to make that happen. There are changes and updates being made daily. The dedicated team at First Visit seem to constantly strive to do better, listen and collaborate, and work tirelessly to make me and my employees lives simpler. So overall, I am happy with the company\! ----- ### "User friendly" — 5.0/5 > **Lesa** | *22 February 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love so much about the software. 1) easy to use. 2) I can access my schedule at anytime. 3) I like that I need to complete tasks, notes before signing off. 4) I’m able to read prior notes that help keep me up to date with changes. 5) I can see future shifts 6) I love how “clean” and simple the site is. 7) I love the logo. > > **Cons**: 1) I would like an ALERT button when there is something new or a change in BOLD letters or a color. 2) I would like to see a drop box for responses. 3) I would love “Face Recognition” in the future. > > I throughly enjoy the First Visit app and how easy it is to navigate around. ----- ### "Rn" — 4.0/5 > **Guerline** | *8 September 2021* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Everything is okay I like the fact that The caregiver her able to clock in and out I’m able to see what they done with the client doing the days > > **Cons**: I did not get notifications for my caregiver license expired > > I didn’t not get notifications ----- ### "The Best Scheduling App for Homecare Ever\!\!" — 5.0/5 > **Cheryl** | *25 August 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The scheduling, edits and hours count up for me. I don't have to count the hours up now manual, the firstvisit does it for me. > > **Cons**: I Did talk to the owners about more features that can work on the app that can make the homecare agency time go quicker and smoother like putting in a careplan sheet and adding more categories/titles to separate the staff and their duties. > > It a big A plus for me.. ----- ### "Excelsis Health LLC" — 5.0/5 > **Dawn** | *5 September 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The product is user-friendly, easy to learn, and offers a variety of information and reports to manage my business all-in-one. > > **Cons**: Offer the administrator function on the mobile app, but I know that is a work in progress. > > The training has been great. Also, the Account Manager listens for feedback during the training and makes adjustments as the company is able to provide. If an error occurred during the training with the software, the Account Manager follows up with the developer and keeps me updated. If I have a question and email him, there is always a timely response. Meetings have been virtual since day one which builds trust and rapport. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/110253/firstvisit?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/110253/firstvisit) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data