About athenaOne
athenaOne pricing
athenaOne does not have a free version but does offer a free trial.
Alternatives to athenaOne
athenaOne Reviews
Feature rating
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
easy to use
I am using it in my work and I have not received any complaint of difficulty or malfunction with payment from the patient and just this week, I have used athenaone as a patient used when I paid my bill from Banner Health. I can truly say it is a very good and recommendable software to use.
Pros
It is easy to use, fast and transactions are safe. As of today, I did not encounter any patient that complains when it comes to their billing statements with athenaone software. The statement enters through a link sent via SMS and email, in that way the patients will have choices in whatever mode they want to use to access their medical bill.
Cons
The only thing I would suggest for improvement is that once the patient settled the bill, they cannot review back immediately the previous bill posted but from the admin side, if there are any query from the patient, all the details can be accessed and viewed by the health care staff so it is still east to assist the patient.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Outstanding Software For Any Medical Facility
I work with athenaOne every day and I can't imagine my work day without it. It is very efficient and smooth, whether I'm checking in patients, adjusting the doctor's calendar, requesting or sending documents, viewing EMRs, or sending out communication to the patients; this software really does it all! The technical support team is also excellent at response time and effectively communicating resolutions to the rare times I have issues. I highly recommend to all medical facilities.
Pros
AthenaOne has it all. It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is nothing else like it. The support team is quick to respond when there is an issue. It makes the work day so much more time-efficient and professional.
Cons
The updates can be a bit disruptive, but they work quickly to resolve any issues.
Alternatives Considered
EpicReasons for Switching to athenaOne
Athena was more appealing in the way the EHR is handled.- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
worse than advertised.
poor help, most often no answers.
written info is not helpful most often.
Pros
little after initial signup.\Did like the problem list being available.
Cons
notes get lost when I have to go away to other chart notes.
the dictation program works poorly ,and the part to correct errors does not work.
Initial startup failed and I lost a lot of money initially. Athena refused to help get my money back to me which was already sent by the insurance company.
Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"
Difficult to get from one section to another, and the instructions to do so are hard to find.
The help sections are not clear, and it usually takes several windows to get though to the detailed information I needed.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Quality/Informatics Manager
Great, I have been an Athena user since 2007/2008. I have learned a lot throughout the time and continue to evolve with the newest technology options.
Pros
The ease of functionalities. CSM access.
Cons
Not being able to “copy” reasons for visits from one provider to another.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
athenaOne - Easy and Powerful for any level
Overall they give quite a lot of tools, as well as custom ways to report and handle data / information. But lately I feel like they've been going "backwards" with new updates.
Pros
Very efficient, fast, and sleek software for internal employees to use. It also allows customization which is fairly rare. This goes over most reports, and letters, as well as formatted templates.
Cons
Recent changes to make AthenaOne more efficient have kind of backfired. It becomes very difficult to navigate individual client charts.
Related categories
- Certified EHR Software
- Family Practice Electronic Medical Records Software
- Cardiology EMR Software
- Community & Federally Qualified Health Center Software
- Electronic Medical Records Software
- Ophthalmology EMR Software
- OBGYN EMR Software
- Orthopedic EMR Software
- Medical Billing Software
- Pediatric Software