About eClinicalWorks

ClinicalWorks, an electronic health record (EHR) and practice management solution, provides technology for every step of the patient care delivery process. Clinicians access features including patient engagement, Telehealth, customizable reminders, population health data, healthcare analytics, and custom messaging campaigns. eCW software includes structured data capture, trend analysis, and customizable documentation options for multiple healthcare specialties. Clinicians can access all components of patient records in the Patient Hub. With eClinicalWorks Version 11, clinicians gain access to Eva, a virtual assistant that can help review patient records including information from the Progress Note tool and data flowsheets. V11 also includes features such as the Healow app, Messenger, a self-service patient portal, online appointment booking, plus more. eCW's Healow app can track patient-recorded data from home monitoring devices that patients can wear/use and sync it directly with the healthcare provider's EHR system, keeping clinicians connected with real-time patient vital signs, activity, and progress. eClinicalWorks can be used on a PC or Mac using a web browser, smartphone, or iPad. Revele is a Gold Certified, full service eCW implementation and support reseller. As Revele utilizes eClinicalWorks to provide RCM for thousands of providers, Revele knows how to optimize eCW!
eClinicalWorks Software - eClinicalWorks - Healow Hub
eClinicalWorks Software - eClinicalWorks - Provider Lookup
eClinicalWorks Software - eClinicalWorks - Patient Hub
eClinicalWorks Software - eClinicalWorks - Patient Profile
eClinicalWorks Software - eClinicalWorks - Scheduling
eClinicalWorks Software - eClinicalWorks - Progress Note
eClinicalWorks video
eClinicalWorks Software - eClinicalWorks - Healow Hub - thumbnail
eClinicalWorks Software - eClinicalWorks - Provider Lookup - thumbnail
eClinicalWorks Software - eClinicalWorks - Patient Hub - thumbnail
eClinicalWorks Software - eClinicalWorks - Patient Profile - thumbnail
eClinicalWorks Software - eClinicalWorks - Scheduling - thumbnail

eClinicalWorks pricing

eClinicalWorks does not have a free version and does not offer a free trial. eClinicalWorks paid version starts at US$449.00/month.

Starting Price:
US$449.00/month
Free Version:
No
Free trial:
No

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eClinicalWorks Reviews

Feature rating

Value for Money
3.0
Functionality
3.4
Ease of Use
3.3
Customer Support
2.9
5 reviews of 331 View all reviews
Knott
  • Industry: Hospital & Health Care
  • Company size: 5,001-10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/10/2019

eClinicalWorks is my personal favorite eMR for medical practices

This is a much less cumbersome software than that used in other offices.

Pros

I like the search patient feature - if two patients have the same or similar names, it alerts you. It would be easy to click on the wrong patient in error. All the chart documents are organized intuitively so it is very easy to find a specific document you are looking for. Also, as soon as you pull up the patient, it shows the date of the last visit and date of the next upcoming visit. Also, printing is smooth and no trouble to set up.

Cons

The progress notes are semi-prepopulated, which could lead to information getting into the note that you did not intend to.

Crystal
  • Industry: Medical Practice
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 21/7/2021

Functional basic EMR

Overall very functional EMR with a few small nuances.

Pros

Easy to navigate through the program. Relatively easy to order medications and eprescribe. There is a bit of a learning curve but is easy once you get the hang of the program.

Cons

The health care maintenance checks were lacking and left a lot of gaps for follow-ups. The E-prescribing was sometimes confusing when it came to choosing a location.

Daniel
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 23/6/2022

eCW Review

Pros

I like that whenever you're searching for a patients by the last name, if you don't remember the first name it'll pull all the patients with that same last name and with their first name in alphabetical order.

Cons

It does have it's flaws that do need to be fixed.

Saifullah
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 1/8/2022

Very Poorly Designed and very dishonest billing practices

Pros

software is terribly designed and very very slow. You will be charged an arm and a leg every step of the way.

Cons

They charge and overcharge. Tried to squeeze another $10k in licensing fees. Eventually they backed off after i prove that I had already had a license. Eventually, we had had enough and decided to leave (it was a bad software altogether). Then, Just to leave them, I had to shell out over $3k for backups of patient records (they give free option but its impossible to sort out how to use). Now they bill again saying they forgot to collect for the price of the hard drive! $500 for a $50 hard drive! What a nightmare. Software is slow slow slow. Not designed to be web-based. Do yourself a favor and avoid at all costs. Every step of the way you have to pay and you have to talk to people on the phone (who are out of india). Nothing can get done without them.

Gina
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2022

Pretty easy to learn

Pros

Lots of features and pretty easy to learn the software.

Cons

There's nothing I don't like, other than slow loading speeds sometimes.

Alternatives Considered

Practice Fusion

Switched From

CodoniXnotes

Response from eClinicalWorks

Gina, thank you for your review! We are so happy to hear that you've had such a great experience.

Replied 23/5/2022

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