About UKG Pro











UKG Pro pricing
UKG Pro does not have a free version and does not offer a free trial.
Alternatives to UKG Pro
UKG Pro Reviews
Feature rating

- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
AAA Human Resources Review of UKG Pro
I am very happy with this product. We have added several additional UKG modules to the core system and they all work well together.
Pros
The SSO feature, all the modules and the core system work around single sign on. So no multiple signing in.
Cons
The benefit side of the system needs more work. We do not have Benefit Prime. We are using what was provided in the core system.
Reasons for Choosing UKG Pro
Wanted to get away from the cost of installing and maintaining a system.Switched From
Oracle PeopleSoftReasons for Switching to UKG Pro
The SAAS environment. We did not want to have to install upgrades and maintain the system. Also it had the features we were looking for at a more affordable price.- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Terrible product
Poor experience. Implementation team isn’t great or knowledgeable about the proxy or HR processes, which means they can’t effectively help you get the most out of the tool. Once launched, you’ll encounter many issues and glitches and the service team provides slow responses and doesn’t always resolve things. Beyond that, the system is clunky to use and will likely slow down your HR processes and make it difficult to extra meaningful data from the system because reporting is not robust. Overall, very poor experience.
Pros
If you have limited budget and not many online processes in HR, on the surface, Ultimate may have a number of features that will help you transition from paper processes to online. There are many simple features for recruiting, payroll, core hr, training and more.
Cons
Seems to grow by bolt-on and acquisition, which means data sharing between modules isn’t seamless and features and functionality aren’t well built out. For example, the recruitment module is clunky and difficult to use - very outdated compared to other applicant tracking systems on the market. You would be better off using an external applicant tracking system that had better functionality, than to use Ultimate. Same thing for time and attendance - the user functionality and interface isn’t at all intuitive or friendly. That product looks and feels like it was built 20 years ago. Go with something else and don’t pay to use Ultimate, as it will slow things done for hiring managers, employees and HR. These types of problems are pervasive with the tool and, as a result, it may make sense to only use Ultimate for simple payroll processing and very basic core HR. Anything more and you’ll be overpaying for outdated software.
Response from UKG
Hi Nicole, thank you for your feedback. We're really sorry to hear you are having a less-than-stellar experience with us. We appreciate you taking the time to provide feedback and I have shared your comments with the team to help us improve. We hope you have a wonderful day.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great tool for payroll
overall it is a very good management tool I suggest it to users
Pros
I like UKG pro because it is a complete tool that improves productivity and allows for better results.very useful to facilitate the management of company payments
Cons
the handling of the platform is understandable. if there is something to improve it is to make the access more easy
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Great HR Software from a Forward Thinking Company
We have realized some streamlined payroll business practices, and within Onboarding as well. The overall experience with this software and company have been very good, with some room for improvement. But there is no business out there without room for improvement :).
Pros
The level of customization and the ability to create our own fields is highly valued. This is also an easy system to train new Admins on, and has a crisp and clean appearance.
Cons
There are some improvements needed within UltiPro, especially in Time Management. There are things that we would like improved, but the nice thing about Ultimate Software is you can submit an Idea for an improvement and vote on other ideas. Ultimate takes these Ideas seriously, and rolls out improvements quarterly.