About SafetyCulture

SafetyCulture is a mobile-first inspection platform that allows teams to digitize their operations. As an inspection management software, it enables teams to capture consistent data, identify areas for improvement, share reports and collaborate across working teams. The platform caters to a variety of industries such as construction, manufacturing, facilities management, hospitality and retail. The platform allows users to create and customize inspection forms and checklists using a drag-and-drop template builder, making it easy to convert current documents into digital inspections. SafetyCulture also helps users assign follow-up actions and tasks to team members to resolve any issues identified during inspections. Additionally, the platform generates custom reports instantly after inspections, which can be easily shared.
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SafetyCulture Software - SafetyCulture go paperless with inspections
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SafetyCulture pricing

SafetyCulture has a free version and offers a free trial. SafetyCulture paid version starts at US$29.00/month.

Starting Price:
US$29.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Browse SafetyCulture Reviews

206 of 206 reviews
Sort by:
Kristi
Kristi
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/2/2021

Fast for the field

Been using this for 3 years now for field inspections. Love being able to photograph and notate what doesn't pass. Creating the reports is simple once the template is set up.

Pros

Can access via the app or internet browser. Good for both MAC and PC.

Cons

Takes a bit to get the report formatting right - BUT the customer service folks are great at helping.

Response from SafetyCulture

Hi Kristi. Thanks for the review and it's great to hear you are able to use this as a Mobile App. Also glad to hear Support have been able to help you with your reporting format!

Replied 19/3/2021
  • Industry: Plastics
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 18/11/2024

Becoming the Solution and Gap Bridge for Many Areas

After several years of using the platform, I have seen it grown immensely in capabilities. Our sites are always coming up with new and creative ways to use the inspection templates, and with the capability to integrate with virtually every other system, we are starting to see major benefit in time savings and data-driven decisions.

Pros

The interface is simple and modern, and most features are easy to learn how to use. It takes no time at all to get new forms up and running to capture completed work, inspect, and manage actions. Although I'm not always keen on one-stop solutions, SafetyCulture typically has a plan and reason as they add new major components, and that helps us limit the number of systems that our employees have to use.

Cons

There are areas of the product that are not fully integrated with one another yet, and some new features come out very lacking in capabilities. Although it takes a little more time than I'd like, the SafetyCulture team is good about addressing these gaps and listening to user feedback.

Alternatives Considered

SafetyChain

Reasons for Switching to SafetyCulture

The interface of the competitor was too busy.
Verified Reviewer
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

5
Reviewed on 30/1/2025

Workplace Safety

Overall it's been a positive experience with potential for growth

Pros

It has changed the way workplace safety is viewed

Cons

It still is a private company and is yet to reach it's potential

robert
robert
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
1
Customer Support
0

1
Reviewed on 15/11/2023

Good for somethings, not others

Pros

The in depth part of the maintenance portion of the app

Cons

The app itself just doesnt appeal and really isnt setup properly for hvac

Liz
  • Industry: Dairy
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 13/11/2024

Is there anything you can't do with Safety Culture?!

Safety Culture is by far my favorite program. I use it for inspections, training and have built it out using assets and actions as a PM program for our maintenance team. I have so many other things I'd like to do with it. For the cost, you really get a lot of bang for your buck, especially for a small organization.

Pros

Safety Culture is user friendly and so open ended the uses are almost endless.

Cons

With the open endedness of it, sometimes I am not sure how to translate the idea in my head into the reality of a usable solution in Safety Culture.

Reports are a little clunky.

Adrian
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

A positive Experience

very good and positive, fantastic staff that push to see businesses achieve there goals

Pros

The useability and adaptability of templates, integrations with other key business tools and the seamless building of notifications and workflows

Cons

i would not say things i did not like, just areas that need improvement would be issues and analytics

Will
  • Industry: Textiles
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 19/11/2024

A very great full featured software for the safety teams at an orginazation.

Very positive. I love the software a lot.

Pros

I like that Safety Culture has a full suite of various features that can really be used in just about any way you can imagine. The website and app are both also very fast.

Cons

I only have two cons, which are two missing features I really want. I want to be able to create issues from inspections rather than actions. As well as I would like better asset linking to inspections. I can have a single inspection linked to single asset. However I would love the ability to have one inspection allow me to link 15+ assets to it. I have an inspection set up for ladders, rather than having to an inspection for each one, I was my team to start one inspection and link each of the ladders to each section in the inspection.

Max
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 14/11/2024

User-Centric and Professional, but with Room for Greater Flexibility

y experience with SafetyCulture has been largely positive. The application's user-centric design makes it remarkably easy to navigate, despite its extensive range of features. It greatly facilitates compliance with standardized procedures, contributing to a more professional workflow.

Pros

The intuitive layout and ease of use stand out. Even with numerous functionalities, the application is straightforward, allowing users to quickly adapt and effectively utilize its full potential. The design supports standardized workflows, ensuring a smooth alignment with industry procedures and enhancing overall professionalism.

Cons

While frequent updates add value, responsiveness to user feedback could improve, especially for newly released features. Additionally, some functionalities feel limited, such as the report formatting options, which offer minimal customization. Expanding these features could elevate the application's versatility and user satisfaction.

Estelle
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2024

A drea, platform for any ISO Auditor

I have had only a professional and joyous experience.

Pros

What I loved about Safety Culture is that I have everything I need as a trainer, consultant, internal and surveillance auditor ISO implementor and certification auditor, all in one nest

Cons

I am yet to discover something I dislike

Sebastian
  • Industry: Dairy
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2024

A dream come true

My overall experience with the software was a dream come true.

Pros

What I loved most is that this is a platform I can use for all our inspection, audits, assigned non conformances ect

Cons

I am yet to discover something i dislike

Jason
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/6/2023

My Experience

As a employee, iAuditor was useful in the field, can conduct inspection and take photos at same time and close out form.

Pros

ability to create templates, also wide selection of forms other companies are using

Cons

When needing to communicate with a agent always directed to someone overseas, language barriers

Gary
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

5
Reviewed on 25/2/2021

An ISO 9001 Auditors Opinion

I enjoy using iAuditor. It helps me remember exactly what I need to review in different processes across different areas of the business and enables me to quantify

Pros

I like how easy it is to put together audit reports. The varied options in the response features really helps set out when an auditor should expect a consistent answer or when they should write freely.

Cons

You can't negatively reduce the overall score of an audit.
Scenario: we have one question asking if a particular form is completed for each worker involved. There might be five workers. If all five are missing the form, we would like to deduct 5 points from the audit total.
Currently points can only be deducted until that section reaches a score of zero. It is important that we show our auditees the negative impact their failure to complete this particular form for each worker so we currently deduct those five points from another section to reflect this, rather than iAuditor allowing us to score this section as -5.
The "weighting" option doesn't work in situations where there is potential for more than a set amount of forms required. If you need one form per person but have ten people on one job and five on another, then if ten forms missing on that job it is a greater failing than if three out of five from the other job are missing. The weighted option wouldn't be able to accurately represent this.

A second Con is that the results of audits cannot be easily exported in a summary report. While, yes each individual report can be exported, I cannot export a report summarising and comparing the answers given across five different reports to the same question. This may be because versions of templates can be overwritten, but perhaps once a template has been used it should be duplicated, not overwritten, in order to produce summary reports accurately.

Response from SafetyCulture

Thanks for the review and feedback Gary. Sounds like you have a very specific need in regards to scoring. We'll pass this feedback on for you. Thanks again.

Replied 18/3/2021
Phillip
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/2/2021

Assessment reporting

To be able to document written assessments / audits but be able to analyse their content into numbers and produce trends is a great ability that not many (have not seen) others can easily do. The use of the system and reduced need for lengthy and complex training to build, use and analyse the information is a clear advantage and strength of the program.

Pros

You are able to write your assessment templates and workflows. You have full control over the templates and when/ how and what to modify without needing to wait on service personnel. It can be used for reporting of "out of the box" systems including compliance assessments.

Cons

The training for the use and design of the templates does not clearly indicate that you need to be aware of the reporting/ analysing ability before you design and write your templates. It is best to know what you want to report and then to design the template to ask to write questions to get the desired analysis of the data.

Response from SafetyCulture

Hi Phillip. Thank you for taking the time and writing up a well thought out review. Really appreciate this feedback.

Replied 18/3/2021
John
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 14/9/2021

Review iAuditor

User friendly, easy to teach and not time consuming. Easily to generate reports.

Pros

The item is exceptionally simple to utilize and gives an extremely decent, proficient looking report. I've been utilizing it for around 2-3 years effectively and trying to implement on a larger scale.

The API is genuinely finished and takes into consideration simple reconciliation with my different applications - making this an important part of my item suite.

Cons

The gathering likes to add new provisions to the product - which is extraordinary! Nonetheless, this appears to reliably be to the detriment of standard elements/bugs being fixed. A portion of their "upgrades" can be seen as a total misuse of advancement time. All things considered, simultaneously you can't open report joins as they break, and there are synchronization issues when utilizing the application disconnected that take a sideline because of "absence of assets." Now, this is only my discernment, however it appears as though assets are not being designated where they should ensure that the main item is unshakable prior to adding highlights that have little worth.

Response from SafetyCulture

Hey John. Thanks for the feedback and review. Love hearing you are making use of the API.

Replied 28/9/2021
Lloyd
  • Industry: Broadcast Media
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 9/3/2021

CYA Checklisting at its best

Pros

This is good software to keep our technicians honest with the company and honest with themselves to ensure that they are in compliance and safe.

Cons

Sometimes the content can be nagging to the technician and they are forced to answer the same way every time and sometimes the content can be used against the technician to their demise.

Response from SafetyCulture

Hey Lloyd. Thanks for the review and really happy to see that you are using iAuditor for safety and compliance purposes.

Replied 11/3/2021
JP
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 1/3/2021

Complete package.

iAuditor is at the core of my business and I count on it every day to deliver high quality inspection reports. I've been using iAuditor for more than 10 years. Chat customer support is most of the time, FANTASTIC!

Pros

Complete package which includes more options than I can use. The templates are 100% customizable. The PDF reports look very professional without efforts.

Cons

There are a few things missing. A supervisor who wants to review the inspectors work prior to sending it to the client can not do it without logging into the inspector's account. Very annoying.

Response from SafetyCulture

Hi JP. Thanks for the review. Glad to hear you are liking our PDF reports.

Replied 17/3/2021
Verified Reviewer
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/11/2019

An essential app for Auditors.

We use it for our Audit needs. Especially our field officers take it our client places for auditing. iAuditor is Worth your money!

Pros

Seamless integration with third party tools, especially with Tableau makes my job much easier when it comes to reporting.
Audits are much organized with iAuditor now. In the past it was really tough to manage the audits and checklists.

Cons

Desktop version seems to be good. But with mobile version, I did face some syncing issues. But it was once in a while.

Davor
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 4/3/2021

iAuditor is revolutionary

My overall experience with iAuditor has been overwhelmingly positive. I'm lucky that my company pays for the license, otherwise i would not be able to utilise this great software. I look forward to further development and improvements made to it.

Pros

I've been with iAuditor from the beginning. The constant updates and modernisation has progressed well in recent years. It is feature rich and simple to use. The customer support is also excellent.

Cons

Creating forms at first can be tidious, but once you get the hang of it, it works well. The price tag is very expensive. I don't mind paying for software but licenses per user is just a cash making machine and doesn't help the end user.

Response from SafetyCulture

Davor, thank you very much for your review. Really happy to hear you are having a great experience especially with our customer support team!

Replied 12/3/2021
Heidi
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/2/2021

iAuditor for Quality systems

We were looking for a new system to manage quality assurance activities for some major clients. From the beginning, including the RFI process, Safety Culture were easy to deal with, not pushy like some, and supported us.

Pros

The ease to set up the program, forms and reporting

Cons

I haven't found anything I don't like about this software

Response from SafetyCulture

Hi Heidi - Thanks for the review. Happy to hear you are finding it easy to setup the templates and reporting.

Replied 19/3/2021
Verified Reviewer
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/10/2019

Audits made easy

IAuditor has streamlined our quality assurance program, and allowed us to deliver a very nice end product through its PDF reporting. Overall, top notch program.

Pros

IAuditor is as user friendly as they come. Templates are easy to create and easy to follow, PDF reports are clean and professional, and easy to export. Can easily assign tasks with due dates to other users.

Cons

Once you have used this software for a while it becomes sluggish due to the size of your database. Also uses a fair amount of data due to the amount of photos get uploaded.

Hein
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 18/2/2021

Spirax Sarco South Africa

Pros

I Like the Ease of use. Mobility is very important

Cons

Not problems, just would like if it would be possible to send you an notification if you are near an possible site to do the IAuditor

Response from SafetyCulture

Thanks for the review Hein. Love hearing that you like iAuditor on mobiles.

Replied 19/3/2021
Brian
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/3/2021

1st time user of electronic auditing program.

First experience with such a tool. Great for portable applications. Easy to use.

Pros

Easy to use, simple to monitor audits. Great way to record and files audits.

Cons

When adding a 2nd asset audit on the one form, the text field scrolls out of sight and has to be scrolled back into field of view.

Response from SafetyCulture

Hey there Brian. Thanks for the review. Really happy to see you are using iAuditor on mobile devices.

Replied 12/3/2021
Aleš
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 3/3/2021

iAuditor for restaurant operations controls/audits

I need iAuditor for my daily job. It helps me in creation of professional looking audit reports.

Pros

Easy editable templates.
Analytics and statistics.

Cons

Data usage and bugs with media edits.
Synchronisation issues sometimes.
No possibility to create "action plan form" for addressee based on list of failed points. Action plan would be filled online via safetyculture web app.

Response from SafetyCulture

Hi there Alex. Thanks for the feedback. Your Action plan form does sound interesting. It could be worth reaching out to us at [email protected] incase there is a possible way to create the workflow you are after. We're always happy to help.

Replied 12/3/2021
Phil
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 9/3/2021

Must have for any compliance audit

Pros

IAuditor was extremely easy to incorporate into our company. I use it for safety audits on all of our sites. It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons

When the audit is completed, I log onto the Safety Culture website. I have not figured how to delete partial audits from my dashboard.

Response from SafetyCulture

Hi Phil. Thanks for the review and happy to hear you are making use of our reporting system. In regards to removing incomplete inspections please reach out to [email protected] and we'll be happy to assist. Thanks again.

Replied 11/3/2021
Peter
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 3/3/2021

iAuditor review

Great experience. Only problem has been getting the business to promote its use across the board. Money restraints has the business promoting the use Microsoft Powerapps as preferred option.

Pros

Intuitive user interface. Great support.

Cons

Analytics could be more powerful? eg Extract all non-compliances over 5 year period fro a particular template/inspection in one printable display?

Response from SafetyCulture

Hi Peter. Thanks for the review. That's great feedback about Analytics that we will pass onto the team so thank you for sharing.

Replied 12/3/2021
ELVIN JOSEPH
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 3/2/2024

Great guide for safety practitioners

Overall, its awesome a great help in my career.

Pros

The way being systematically organized,step by step...

Cons

Not so much ,but instead maybe someday it will add more innovation.

Abby
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/11/2024

Great and useful!

My experience with SafetyCulture was one of the best and that’s why I continue to use them today

Pros

What a wonderful company to use and they always are so helpful

Cons

SafetyCulture is great and I trust that they know best when I use them so I have no cons to mention

Paula
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/11/2024

Food safety compliance visibility

Pros

We now have a clearer overview of stores nationwide and their compliance with food safety inspections. Previously, we relied on a manual, paper-based system that made oversight challenging and was susceptible to falsification.

Cons

I wish the desktop dashboard could be customised to our branding and have customisable widgets for easy access to important heads up and documents

Stephane
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 6/6/2023

IAuditor

Overall experience was good. System is pretty straightforward

Pros

System was easy to use. As much on the laptop as on the mobile version

Cons

Can’t personally say there were any cons.

Christian
  • Industry: Newspapers
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/1/2023

Comprehensive and Versatile Audit Software

Overall, I have had a great experience with iAuditor. It is comprehensive and versatile audit software, with a great user interface and excellent reporting capabilities. The only downside is that it can be costly and the learning curve can be a bit steep.

Pros

iAuditor is an incredibly comprehensive and versatile audit software. It offers a variety of customizable options for creating audit checklists, and its user-friendly interface makes it easy to quickly configure and complete audits. The reporting features are excellent, providing detailed insights into each audit.

Cons

The price of iAuditor can be a bit expensive for some users, and the learning curve for the software can be a bit steep for those who are not familiar with audit software.

Daniel
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 6/2/2023

IAuditor

Very positive and highly recommend to anyone and any organisation, small or large

Pros

The easy to use system, flexibility in building your own reports and audits, linking in schedules and assigning actions to people

Cons

Not found anything that's a negative with this software, easy to use and when I needed customer services they were helpful and knowledgable

Ray
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/1/2022

Audits / Inspection / Checklists . . . It Does It All

As an admin and user every aspect of both are amazing. As an admin i create all of the form templates that we use at our organization. This process is very easy to learn how to use. I really like the logic question that automatically add additional question depending on you initial answer in the template. As a user the forms that we use are very simple to use. Simply open the software, locate the template you want to use, and start using it.

Pros

There is a lot that I like about this software. The ease of use in developing a template to start. Then the ease of use when modifying a template. Another great feature is they offer a large "Public" library of form templates that other users have been nice enough to share. This makes it easy to modify the template to meet you exact needs. The ability to sign a for is an awesome feature as well.

Cons

I have yet to find anything that i do not like about this software. Keep up the great work team iAuditor!

Response from SafetyCulture

Thanks for the review Ray! Looks like you are making use of our logic questions within templates so it's great to see you utilizing this!

Replied 22/2/2022
Randy
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2021

Online Auditing using IAuditor saves time, resources and Safety.

Our dock audits were all paper and it created mass filings every month of paperwork that has to be kept for a duration of time. Now everything is online and can be retrieved from the web. We are also able to share best practice audits thru our organization by sharing the audits in the cloud.

Pros

The creation of the audits was the easiest I have used. Uploading current audits into the system and using the software to recognize the contents is simple. Also, the dashboard lets you create the reports to match our requirements. Charts, graphs, summaries. It is all there.

Cons

No complaints about the software. It has saved us so much resources.

Response from SafetyCulture

Hi Randy. Thanks for the review and feedback. Glad to hear you are making use of our reporting system.

Replied 28/9/2021
John
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/7/2019

An Audit/Inspection Tool With Brains

The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor.

As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare.

The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order.

Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).

Pros

LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously.

The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC".

It also works flawlessly on iPhone!

Cons

There are only two things that I wish iAuditor had:
1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF".

2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better.

But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.

Randy
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/2/2021

Very effective app

Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

Pros

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

Cons

The only thing I would say that would make this better is to have some way to integrate a video part to the app

Response from SafetyCulture

Hey Randy. Thanks for the review. Good to hear it was easy to roll out!

Replied 18/3/2021
Andrew
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/2/2021

UK Local Auhority

Brilliant

Pros

The cost is a big seller for me as it is inexpensive and you pay only for what you use. As a Local authority my budget is really tight and that instantly rulled out much of the competition.
The adaptability of reports is also very important. Each audit can be specifically tailoerd to need and we don't have to accept off the shelf nearly good enough.

Cons

Very little.

Some of my reports used to be able to be produced in two column's . this meant that the report was on fewer pages. A pity this option was removed.
It also used to be able to incorporate a weather feed directly in an audit which I found very useful.

Response from SafetyCulture

Hi Andrew - Thanks for the review. Good to hear you are customizing the inspections to your needs.

Replied 18/3/2021
Leah
Leah
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
2

1
Reviewed on 27/6/2022

Lost 2 and a half weeks worth of work and audits...

Disappointing

Pros

Easy to use. When the app works, its great. Just needs to be in service to use it without risking loosing everything which is not ideal for people in remote areas. Its very user friendly (IN WIFI ONLY)

Cons

The app. crashed on me after being on the road for 2 and a half weeks. I now have to re-write over 50 audits for students and rely on my memory which is NOT COMPLIANT. waste of my time and money. Very disappointing. I don't think iAuditor will pay me for the extra week in the office ill need to process my students. Would have been better off using Microsoft Word and a note pad.

Verified Reviewer
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
3

4
Reviewed on 23/6/2022

Pretty good but lacking in key areas.

Support staff is good, but cannot always solve the issue.

Pros

It's pretty easy to create a template and customize for your individual needs.

Cons

Back office the software is clunky and not very intuitive. Sync and uploads are minor league and frustrating.

Paul
  • Industry: Building Materials
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/3/2021

Quality Product

It allows us to carry out Audits while we are moving around site and is a superb tool to work with, totally flexible and adaptable to our business

Pros

Allowing you to assign actions to another user, including details and time scales.
Email notifications

Cons

Actually there wasn`t anything that I disliked, I think it is one of the best work tool software programs that I have ever used.

Alternatives Considered

Intelex EHS Software

Reasons for Switching to SafetyCulture

It offered the most flexible options for our business

Response from SafetyCulture

Hi Paul. Thanks for the review and feedback. Really happy to see you are using and assigning Actions.

Replied 11/3/2021
Verified Reviewer
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/9/2020

Customizable Safety Management Platform

Customer service has been great, and more importantly, they are continually improving their platform. I am the admin, so any time I go in as a user, I see a new feature that makes the platform more intuitive or advanced.

Pros

You can create forms for anything you need. Everything can be customized, and includes great features like auto populating fields, dynamic options, and integrated incident reports.

Cons

Early user problems that have been fixed. Scheduling feature is not as user friendly or seamless as it could be.

Mike
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/3/2021

Quality Templates and Customization At Your Fingertips

Getting auditors from different companies to use the same application has made it very easy to roll out and train so that when it comes to comparing results, the old addage 'apples for apples' is true because you are comparing like for like.
The level at which compliance is met is and can be set and aligned to your organsiations goals and objectives is easily captured when customizing templates and the use of scoring and how you can set it easily through this customization ensures quality, compliance and enables learnings and improvement from the results and subsequent reporting tools within the application.
Highly recomend this application

Pros

With iAuditor ready made templates and customer shared templates you don't have to re-invent the wheel. you can take these and customize them to make them relevant to your organisations needs to capture the data you want and provide the anlysis you need. Its control at your fingertips. The best thing about it all is that it so easily integrates into mobile platforms without the need for expensive addons, and very user friendly and easily trained out.

Cons

The fact that not everyone uses it! - We wish everyone would

Response from SafetyCulture

Thanks Mike for the feedback. We love hearing that you are using it on your mobile platforms.

Replied 11/3/2021
Pete
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/2/2022

Super versatile

If you're reasonably tech savvy and know how to set up integrations, the possibilities with this software are endless. Email the office as soon as an inspection is completed? Done. Create a draft invoice as soon as the audit is saved? Done. The only limiter will be your imagination.

Pros

iAuditor is easy to use and allows me to send inspection results from the field to clients or my own office in real time. Spend the time learning how to create and modify your templates and the potential is unlimited. Alternatively, hire me to set you up :)

Cons

Nothing, it's got so many good features that there's nothing to not like

Response from SafetyCulture

Hi Pete - Thanks for the review and feedback. Really glad to see you are making use of our integrations!

Replied 22/2/2022
Paul
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2021

Great product, needs one thing fixing to make it perfect!

Really good, has lots of functionality and great support

Pros

The ability to track and sore departments and set KPI's, monitor and track them in real time

Cons

It lacks good auditable close out features where non users of the system can make comments, or attach photos etch to an action as evidence of the work being carried out. This is critical for BRC and ISO22000 and other GFSI certification systems and currently relies on a user doing this for every action which is very time consuming and has makes the close out questionable as it is being edited by another party

Response from SafetyCulture

Thanks for the review Paul. That's great feedback about non users making comments etc. We'll pass this onto the team so thanks for the suggestions.

Replied 19/3/2021
Caroline
Caroline
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/3/2019

iAuditor Review

Awesome Awesome Awesome

Pros

This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.

Cons

I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!

Michael
Michael
  • Industry: Cosmetics
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 8/10/2018

Outstanding Solution and world class hotline

I have used Anoto pen and paper as EHS engineer earlier. Now I am able to transfer all my checklist with no effort and in combination with my iPad and the pen I am getting anything even easier and faster incorporated, from text over pictures to signatures. It is the most useful tool so far on the market for professional environmental and safety engineers and literary literary makes your day, fast, easy, accurate - just brilliant.

Pros

If you know how to use this software best you will receive a world class tool for literally pennies only. As an experienced EHS engineer it took me 30 minutes only to get my first report up and running. price vs. value is outstanding and for small EHS teams it's nearly the single best option available. Just forget those big players from Intellex up to Ecointense, this tool gives you more for less and the support is the best I have ever seens.

Cons

At this moment the base tool (desktop) is in English only, makes it harder to transfer the tool to the base once your not native and/ or want to incorporate it internationally internationally. Layout options for the report covers could improve, but those are minors.

Billy
Billy
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/2/2021

Very Good

Pros

iAuditor is very easy to use, I especially like that there are regular updates and new features added. Logic is one of my favourite features as it adds extra functionality to my templates.

Cons

I do not have any cons at present. The software is very good.

Response from SafetyCulture

Thanks for the review Billy. Glad to hear you are making use of Logic based questions in your templates.

Replied 18/3/2021
Waqas
Waqas
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/12/2019

Very Professional and Very Helpful

This software has greatly helped us to improve our internal controls and internal audits. The graphs and reports with insights are amazing for our monthly and quarterly meetings.

Pros

- Customization
- Ease of Use
- Great Customer Support
- Always improving the services and product

Cons

- Nothing, all is good, they have great features and their customer service is great!

Hamish
  • Industry: Wholesale
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 4/3/2021

Great product to roll out and manage

I am migrating our paper based daily inspections, plant start up processes and regulatory requirements to the digital era eliminating the need to keep physical copies.

Pros

Overall ease of use including implementation, development and support.

Cons

Limited number of devices allowed per premium account with no option to increase the number of devices on their own.

Response from SafetyCulture

Thanks for the review Hamish. Glad to see you are moving inspections to a digital platform.

Replied 12/3/2021
Prerana
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/2/2023

Good service

Pros

It is easy to use

Cons

May be user friendly and easy usage and bariety of optione can be provided

Nathan
Nathan
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 18/3/2019

Best build your own tracking and scoring platforms

Overall I love the platform because it does everything I needed and want. I can create my own lists, forms, evals and checklists with results for any scored for me. At the end of the day all info is kept in a dashboard that I really think anyone can understand as well as anyone I invite to share our view. It is really amazing and with any money spent for better tracking.

Pros

I liked being able to build my own templates for all aspects of team performance as well as having an accurate scoring system with results simply shown on a interactive dashboard.

Cons

I can't come up with any real aspects of platform that I dislike currently as the platform really has met all requirements I had and more.

206 reviews

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