About Pipefy

Pipefy is the low-code process automation platform that increases team productivity, centralizes data, and optimizes processes for teams in HR, Procurement, Customer Ops, IT, and more. Through its workflow automation and a low-code framework, Pipefy helps businesses achieve stack extensibility and process excellence for every team in every department. Pipefy is now used in over 150 countries by companies of all sizes and leading enterprises such as Visa, IBM, Volvo, Santander and Kraft Heinz.
Pipefy Software - Pipefy Customize workflows
Pipefy Software - Pipefy Process templates
Pipefy Software - Pipefy Public forms
Pipefy Software - Pipefy Reporting
Pipefy Software - Pipefy Sales pipeline
Pipefy Software - Pipefy Multiple devices
Pipefy Software - Pipefy Customize workflows - thumbnail
Pipefy Software - Pipefy Process templates - thumbnail
Pipefy Software - Pipefy Public forms - thumbnail
Pipefy Software - Pipefy Reporting - thumbnail
Pipefy Software - Pipefy Sales pipeline - thumbnail
Pipefy Software - Pipefy Multiple devices - thumbnail

Pipefy pricing

Pipefy has a free version and does not offer a free trial. Pipefy paid version starts at US$24.00/month.

Starting Price:
US$24.00/month
Free Version:
Yes
Free trial:
No

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Pipefy Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.6
5 reviews of 305 View all reviews
Rafael
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2020

Pipefy is on top of all our processes

Pros

Ease of use, advanced customisation, fits well to manage almost any process I needed.

Cons

As we use Pipefy for controlling all of our processes, there are some features only available in major plans that would be very nice for us to have, but the price is prohibitive for now as a small business, specially due to exchange rates.

Shayla
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/1/2023

Doing daily tasks is very easy with Pipefy

We had no trouble learning to use and making effective use of this software because of how straightforward it is. It's true that we can make the whole team operate productively and efficiently thanks to the software, but it's too expensive for everyone to have access to it. This is especially true for team leaders, human resources, and project staff.

Pros

I really appreciate all the different workflow templates it provides; they make it simple to organize any kind of project or task list, and they can be easily modified to fit our needs. It also helps us keep track of all project expenses thanks to its accounting features like purchase order management, accounting, and invoicing.

Cons

I think it would be helpful if they integrated more complex metrics like performance and activity duration; for example, the Gantt chart could show how much time has passed since an activity was scheduled.

Fernando
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
3

2
Reviewed on 5/1/2021

Poor exemples and models

I haven´t got any benefits with Pipefy

Pros

the Pipefy Integration with other systems by e-mail and API is what I liked

Cons

Difficult to get good examples and way to operate the system

Alternatives Considered

Trello

Reasons for Choosing Pipefy

We have more examples and ways to understanding Trello function and configurations

Switched From

Trello

Reasons for Switching to Pipefy

I didn't choose
Vipul
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 1/3/2023

Pipefy is an amazing tool that makes business process management easy and efficient.

Pipefy is a great cloud-based business process automation software that helps us design, manage, and automate our workflows. This user-friendly platform caters to small to large companies, providing an efficient and comprehensive suite of features to help teams manage their processes.

Pros

One of the best features of Pipefy is the automation capabilities. Automation helps streamline tasks and streamline processes to make them more efficient. This helps free up time and resources, allowing you to focus on what matters most, growing your business. Another feature that users love about Pipefy is its design capabilities. With a drag and drop design tool, we can quickly and easily customize and create our own workflows.

Cons

There is nothing to dislike about Pipefy. It helps us to streamline, design, manage and automate our processes, allowing us to focus on growing our business. Whether we are a large or small team, Pipefy is a great tool for managing our business processes and ensuring that we are staying organized and on task.

Melissa
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 5/6/2022

Incredible collaboration tool that increases productivity

Straightforward, user-friendly, and excellent for group projects — but most importantly, it helps you achieve your sales closing objectives. Customer service is also top-notch, with responses being quick. Those that are assigned a job are held accountable for their actions, and bottlenecks may be easily identified to remedy any issues. This allows clients to be involved in the process; they are able to track the development of their briefs. This, in my opinion, helps with the client's approval process.

Pros

Pipefy is a great tool since it allows you to develop and manage any type of process from the ground up. Pipefy handles everything from procurement to sales to recruitment to project management. To make your life simpler, you have the ability to attach documents, email check lists, and link to other pipes.

Cons

Pipefy's support staff is really helpful and patient while guiding you through this process, thus it's difficult to track down right now. They give you the opportunity to fail, which helps you learn how to utilize Pipefy better. This technology might be difficult to grasp and use at first, but it is worth the effort in the long run.

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