Invoice Ninja

Pros

After 10+ years of using making invoices manually it's nice to have a program that manages your numbers layouts and clients.I choose for invoice ninja since over other software because:- it's easy to use.- open-source. I use the hosted payed solution but it's to know I still have all options just in case.- templates can fully customised is big plus.- making quotes and converting them to invoices - customer support by the forum and mail was really fast.

Cons

sometimes the UI or options aren't clear

Pros

Auto billing Tenants and emailing statements

Cons

I really don't have any complaints; I find it easy to use

Pros

I really like Invoice Ninja for several reasons:

Open Source: Being open source is a significant advantage, I am just sucker for it.

Self-Hosted: I appreciate the option to self-host, giving me full control over my invoicing data.

Low Maintenance: It requires minimal maintenance, which is a huge plus for my workflow.

Customization: I can customize almost everything, tailoring the platform to fit my specific needs.

Functionality: It works reasonably well for creating invoices whenever I need to.

Cons

There are some bugs now and then in templating and other areas that are annoying.

Pros

I like that I am able to create multiple businesses each woth their own invoice template logo conditions etc.

Cons

That it is not connected to easy online paying (aside from the expensive PayPal)
The horrible customer service. They forced me to migrate to the new system, refused to answer the questions I had about the migration, made fun of me and were incredible rude via email and after migrating when my account was not recognized by the new system they refused to help me.
I am a paying customer and am now not able to send out invoices for any of my businesses and their customer service refuses to help.

Pros

I liked how easy it was to onboard and get going.

Cons

Dark mode isn't available in the react gui interface version. It is available in the Flutter gui version.

Alternatives Considered

Reasons for Choosing Invoice Ninja

Reasons for Switching to Invoice Ninja

Pros

Recurring billing/ Invoices cycle and ability to customize my Invoices to fit my company brand.

Cons

Tack of multi company support is by far the biggest drawback for my use case.

Pros

They offer a plan for free forever which is best for startups, small businesses and individuals who doesn’t want to spend money for invoicing yet. Easily integrable with most e-commerce solutions. You can fully brand the whole thing by paying only a few dollars per month. You can use their server or host it yourself on yours easily without having any programming skills. Also they. Offer a easy to use mobile app which makes invoicing mobile

Cons

Most payment processors like PayPal offer invoicing app for free.

Alternatives Considered

Reasons for Choosing Invoice Ninja

Switched From

Reasons for Switching to Invoice Ninja

Pros

Very easy to use and setup, yet at the same time the flexibility and functionality exceeds all other options I've tried in this sector.

Cons

There is one or two missing features that are key for me (combined currency income for example), but those are coming with the soon to be released next major version.

Pros

Invoice Ninja is a wonderful software. It has several payment gateways including Stripe and paypal. The software also offers unlimited invoices and customers can even make partial payments.

Cons

I dont have any complaints at this time.

Pros

I liked the ease of use..The invoice sample option make the invoice creation process smooth and easy.

Cons

I do not like the billing at times, but it id not too bad.

Pros

- Recurring billing was very easy to implement for all our subscriptions- Invoicing and billing is done with a click of a button to send invoice via email- Client's portal is very helpful to remind clients of their pending invoices without the need to resend everything again- Expenses tracking is very useful and easy to maintain and manage

Cons

There are some minor issues on the development side, during the installation and updating of the Self-hosted version of the software. Even in this case, they company also provides hosted/cloud based subscriptions that eliminate this issue.

Pros

It is something I can afford and it does all I need to operate the business.

Cons

Sometimes it glitches between or in updates and I need higher support.

Pros

First of all, a multilingual app is great, more comfortable to work in your native language.

One of the greatest feature in task and timer (timer can be installed directly on computer). In one click, task (with detailed timing) can be transformed in invoice, and a second click to send it to the client. I saved so much time with that !!

Working in graphic design, invoice template is important to me. I tested many billing and invoicing systems. Finally Invoiceninja was the best choice. Nice templates for beginners. And customization allows good design (just need to work on code, but support and videos help you on that).

Customer support is great, very quick (reply few minutes later) and very helpful.
Clients propose various new features through the forum, and the dev team continue to improve the app considering clients feedback.

Finally, invoices and quotes are so easy to create, there is no need to say more on that!
Products list is a smart feature. Creating a catalogue of all products ans services makes invoicing very fast and intuitive. Once again, so much time saved.

There is plenty of options in this app. Through features and custom fields, the app becomes your app, according your needs and your billing way.

I can't wait to use Zapier to connect my shop with the invoicing app. After that, administrative works will not need anymore dedicated days on my calendar (only few minutes per month)

Cons

Actually, I can not think of any cons.
Of course, it is natural to want more and more features but comparing to other apps, this app is the best and more accurate.
Moreover, after many topics on support forum, support helped me a lot to resolve all issues.
And try to add new features or options to match these needs.

Pros

I love that I can access Invoice Ninja from anywhere whether I'm in my office or infront of a customer I can quickly put together a quote, lookup a product or send off an invoice.

With the customer portal my customers know exactly where they stand, saving my staff time from having to look up information for customers.

We love that customers can accept or decline quotes, and pay invoices right from their email or portal. Getting notifications when customers have completed actions such as viewing an invoice helps us know where our customers stand in the quote and invoice process.

Cons

I wish the project and time tracking modules were improved a bit, they don't exactly fit our needs, but it's not a deal breaker.

I also would love to be able to add pictures of each product so that when the customer sees a quote or invoice they can see a picture of the product.

Pros

- Very complete solution
- Intuitive and easy to use
- Online signing & payment for customers
- AMAZING support
- Affordable
- I'm pretty much sure we've never encountered any software issue
- So much more to say

Cons

- Custom invoice template a bit hard to setup, not very standard . But we managed to have a layout we like.

Pros

Invoice Ninja is extremely flexible, allowing me to automate my invoicing so that I can focus on growing my business. I use everything from the invoice reminders to the Zapier and Stripe integrations to provide a simple-to-use payment system to my clients.

Cons

I have no complaints about Invoice Ninja. And because they are continually adding new functionality, I've learned new ways to improve my invoicing process.

Pros

The features are clear, everything is pretty much laid out at first glance. A lot of people prefer simplified alternatives (like freshbooks or quickbooks) but I feel more comfortable using Invoice Ninja. It also loads faster and is less buggy.

Cons

It's not as pretty as freshbooks though, and the price is almost the same.

Pros

The best finance control
The best invoice control
Easy usability

Cons

Thaks, but for my use, no need for new features

Pros

Nice UI/UX, really impressive on how easy it is to manage your business with that.
I also love the buy buttons, that allow to turn any web page in a professional shop.

Cons

I'm also using the open source version of it, and the optimization is still a bit misterious, I have a bit of troubles to make it as fast as the online version.
But I'll figure it out :)

Pros

The “Estimates” and the “proposal” functionality is one of a kind for a product in this category.

Cons

Services and Products unable to be combined in single invoice when generated from expenses and tasks.
For “tasks” the manually recording the hours is time consuming because it requires entry of the actual day time hours.

The first thing the customer portal home page displays in 18pt font when my customer logs in, is the total amount the customer has paid (not owes, not billed, not quoted) since inception; to much information (TMI) With no advantage to any business.

Pros

I love how crisp and clean it makes our invoices look. I love that Invoice Ninja integrates with stripe (a really big deal for us!) and I really like their recurring billing options. It's also got a great dashboard for clients to manage their bills on, and I love that they can do partial payments and we can both see where their tab is at. I've tried a lot of invoicing systems and this is by far my favorite.

Cons

I can't think of anything I dislike about Invoice Ninja.

Pros

The product strikes me as having been built exactly to my needs. The functionality is complete, logically designed, and in keeping with the theme entrepreneurs crave "I want to get things done quickly and looking professional...". Customer service is incredible. Even after reviewing their well supplied help pages, sometimes I want to talk to a person. I have received responses in 5 minutes to 2 hours which is among the best of the best of any service I have ever used over 2 decades. And they keep adding features, some of which I didn't even think about but have come to incorporate into my operations. I am envious of how high quality a product and service they deliver as i strive for similar in my business. Lastly, IN holds great value/cost relationship for small & young startups like me. I can not say enough good things.

Pros

Very quick to load and double check what is going on with respect to invoices so you don't need to have the software open all the time.

Cons

If you come from an accounting background some of the reports are unconventional. For instance the Statement only shows outstanding items and not a full audit trail.

Pros

- Client portal
- Invoice customisation
- Clean, user-friendly design
- Self-hosting option
- Low price
- No monthly cost for self-hosting
- No restrictions apart from white-label logo removal
- Loads of settings for invoices, quotes, clients and payments
- Support for accepting multiple payment gateways for invoice payments and support for payment gateway fees
- Ability to setup recurring invoices
- Very comprehensive invoice/quote auto-emailing system

Cons

- Currently no support for Dropbox or file sharing system
- PHP 7 and Lavarel can be tricky for setting up self-hosting server
- Currently no ability to customise admin area with own logo/branding
- Mobile layout is a bit clunky and could have better navigation
- No calendar or planning functionality - would be nice to have some Gaant Chart or milestone planning functionality that ties in with tasks

Pros

ease of integration with stripe.
Ability to add additional documents to payment page.
Multi User Ability
Multi Currency
Mutli Project within 1 acccount

Pros

I like that I can track my invoices - IF the site is working

Cons

Where to begin? I migrated THREE TIMES to V5 from V4, have been using the program in V5 and today I'm completely locked out and it insists that I need to migrate to V5. Except I've already done it and will overwrite all the data that is currently in V5. There is no customer support to call to straighten it out. The migration from V4 to V5 was a poop show. It only transferred about half of my data - the rest was completely lost. The site is fairly intuitive, so that's good.

Pros

Easy invoicing and quotes, and billing and invoicing history ease of use.

Cons

Billing! Charged me $14 month while my setup was on free. Need to know how to stop charges besides calling capital one. Very hard to communicate with customer service.

Pros

It has all the tools to start a small business

Cons

It is easy to outgrow the functionalities of the product

Alternatives Considered

Reasons for Switching to Invoice Ninja

Pros

Ease of use of this product. HOnestly can't say more as I'm just filling the "40" min count right now.

Cons

Missing so many features, mobile payments and online payments not offered

Pros

The amount of work it took off my plate. I didn't have to pay someone to send invoices or struggle with PDF templates, Google doc formatting, or other bloated invoice software.

Cons

The Invoice Ninja messaging is a little low budget, but I also know INC 5000 companies that use the free version. It's really a matter of preference.

Alternatives Considered

Reasons for Switching to Invoice Ninja

Pros

Invoice Ninja is incredibly powerful and offers the ability to self host, which is of big importance for myself. I particularly like the client portal and the ability for my clients to log in at anytime to view their active or past invoices and payments. The ability to customise most of the details such as what is displayed on your invoice, where it's displayed, the colours, etc. is really great. Other solutions charge a monthly fee just to have custom fields! I love the way the workflow works with quotes too, where I can create a quote and if it becomes approved via the client portal it can get turned into an invoice automatically. Being able to access it from a browser anywhere to get my invoicing done or use an app on virtually every platform there is, is fantastic. Oh, and it actually looks great on mobile. It's all the little bits and pieces and the constantly evolving feature set that makes Invoice Ninja the best.

Cons

V4 was virtually indestructible compared to v5, but v5 is getting to a very good point and the team had a very valid reason for the overhaul. Things work seamlessly across devices with the same frameworks being used. The only downside is a fair few bugs here and there, some of them which have even been a deal breaker at an earlier point in time so I had to continue using V4 until they were fixed up. A few issues still exist but the team does listen and actively works to resolve them. I report whatever bugs or issues I find and continue to support the team regardless. I'd also like to see an inventory tracker come into play. That would be really useful.

Pros

This software is so easy to use, but is packed with features! Everything gets calculated automatically, and all of my clients' information is stored in one place. Probably the most valuable feature for me is the automatic email reminders, since some clients forget to pay me on time. I never have to go back and figure out who's paid me and who hasn't, since Invoice Ninja tracks this for me. I can even see who has Viewed my invoices, which is very helpful.

Cons

1. I think recurring invoices can be improved. Ideally, payments would automatically be drafted at each interval, rather than emailing an invoice for client to pay. Also, I'd like a better way to automatically display the correct service date range for quarterly invoices when the recurring invoices are generated. For annual invoices, I can use the year variable which would change each year, but for custom date ranges every quarter I haven't figured out an automatic method. I just change the date range manually before the next invoice is sent.

2. Although data can be exported, tax information is not. It would be VERY helpful to have sales tax info exported as well, instead of total invoice amounts. Currently, I have to look at each invoice individually each quarter when filing state sales tax returns. That is the only way I can determine pre-tax revenue amounts.

Pros

I settled on Invoice Ninja after trying a plethora of other free or low-cost open source invoicing platforms because it's super easy to navigate, and handles importing and exporting data with ease. Installing a self-hosted instance was a breeze and updates have always gone smoothly without causing any downtime for me. Managing client contact information to generate quotes or track time is simple, as is creating, sending, and getting paid for Invoices. I definitely recommend Invoice Ninja to any small business looking for a relatively simple and inexpensive invoicing solution.

Cons

I don't have many complaints about Invoice Ninja, but there are a few things I'd like to see improved in future updates. Invoice Ninja's self-hosted installation & update process becoming easier through an automated installer / updater, similar to WordPress, would be great to see for those who are less technically savvy. I'd also love to see service tracking / ticketing implemented for repair tracking, and maybe even job tracking for businesses with mobile technicians or tradesmen, like plumbers or mobile mechanics. The Invoice Ninja team is very open with users about what needs fixing and implementing though, so I know they'll listen if enough people request a specific feature or report bugs.

Pros

Version 4 had everything I needed as "one-man show" for my small IT business.

Cons

I thought, awesome there is this new Version 5. Let's start early and get onto the new features it has. This decision not only cost me a lot of valuable time to fix lots of bugs of the "automated" Migration process itself, but also it finally cost me almost $700 of my income because of an unwanted (automated) email that went out to a customer unplanned and unwarned. The new design of Version 5 seemed more like a homage to a Google Developer's Database Tool than an actual helpful product for the daily business administration. It was a **** in the neck to say the least. And today, I open up my Version 4 (Yes, I moved back, what a surprise) and the system tells me, I am suddenly on a Free account and I have only until End of November 2022 to move on to Version 5. Well, thank you Invoice Ninja!! Looks like I'm gonna have to cancel my Enterprise License altogether then very soon. You gonna lose a former happy customer, but I guess - in the name of progress and for your own Developer's Happiness about their favourite new toy: Version 5, that's the way it's gonna go... "Sad to see you leave customer, who cares."

Pros

The invoicing is super easy, and the recurring invoicing is a big plus to this software. Time tracker for tracking hours for billable billing...expense tracker as well...all easy to use features that I've been quite happy with. I switched from another service that I loved, but had become too expensive, and have been very happy that I switched as I have more features available with Invoice Ninja. One of the features I LOVE, is the ability to set up multiple companies on one login!

Cons

I would love to see an option for recurring billing setup with Paypal so my recurring invoice clients can "set it and forget it". I would also like to see a little more flexibility with template customizing via the admin, I had to make some changes via code, which isn't a problem for me, but less savvy users may find that a detriment.

Pros

I can seamlessly integrate the majority of billing solutions. Paying just a few bucks a month will allow you to brand the entire thing fully. Without any programming experience, you may utilize their server or host it on your own. They do as well provide a user-friendly mobile app that enables mobile invoicing!

Cons

I haven't had any issues with Invoice Ninja yet.

Pros

Easy to use, clean interface, automatically sends invoices and takes care of payments, tracks expenses

Cons

Email is all center aligned in V5. Should be able to change the styling a bit more

Pros

I love the recurring invoices feature, it makes billing so much easier and faster.

Cons

I really don't like that the mobile app is so boring. I love colors and want my software to be interesting but invoice ninja is so boring with not many colors or illustrations.

Pros

Haven’t been able to do last weeks invoicing as my account will not let me off the settings page. I have emailed the contact email twice but no reply

Cons

Customer service, difficult to get hold of anyone as only an email address

Pros

InvoiceNinja is extremely easy to use for both your team and clients. It allows for you to create customizable and nicely designed invoices and quotes. You can customize the messaging sent in email communications. It also gives your clients their own portals to manage their accounts.

Cons

Reoccuring invoices can be difficult to use and understand how they work. Also, when sending quotes they valid dates seem to end the day before in the evening and clients cannot accept the pricing sent so a new quote must be sent. There is also a lack of direct customer support and instead provide a knowledge base.

Pros

Invoice Ninja is extremely easy to use, which is their main point. But that ease of use doesn't mean it doesn't have powerful features. There's plenty of functionality for freelancers such as myself to make getting paid a snap.

The developers are also a top-notch group. Any time I've had an issue or a question, they're always quick to either fix a bug or point out exactly what I need to do to solve a problem. You don't get that from larger shops that have a bunch first-tier support people following a script. Having a developer team that communicates efficiently with the user base makes all the difference in the world.

From an administrative standpoint, I could probably run it on a toaster as long as I had enough space for my database. If you choose to go the self-hosted route, there's no need for high-end VPS solutions. A single core with a gig of ram and some storage is more than enough to get you up and running.

Cons

If I had to pick something to gripe about, it would be that the setup process for self-hosted can be a bit finnicky for beginners. But once you get the hang of it, it's really not that bad. Setting up my own deployment has helped me learn a lot about Linux administration, so it's a win in the end.

Pros

This is free and open source invoice system. I have been using this for over two years and loved it! It is easy for my clients and me. It also helps my clients to understand what they owe and what the cost the products. I have used various payment gateways for this and have not had a single complaint from any of my clients. This software is highly recommended to anyone, and I have been telling my clients about Invoice Ninja for a long time. They do host your invoice, or you can do self-hosting. It works great along with WordPress or other CMS to add the buy now button or recurring invoices. I had used hosted by Invoice Ninja when I didn't have to host account or a place to host it, and now I am hosting it on my dedicated server. Whenever I have an issue with anything, they will respond to the email very quickly and help you fix the problems.

Cons

There is not one single thing I do not like about this software. If I didn't like this software, I would have gone with another invoice system.

Pros

InvoiceNinja works out-of-the-box. It's easy and reliable and specifically designed for freelancers and SMEs.

Cons

Would love to see integration for platforms such as Payoneer and QuickBooks for payment requests and accounting. However, I understand that the lack thereof is probably more of an issue with respective providers. The proposal editor could use a rework as well to make it more intuitive.

Pros

First off, I love that it's free. I'm a big fan of free, open source software. The basic features I need to run my business are included with the free version that are super helpful: adding products/services/clients and saving them for later use, the ability to create quotes and convert them to invoices if I win that business, and an invoice generator which allows me to send the invoice directly to the client from the website's dashboard.

Cons

My only complaint is that all of the features I really want are in the Pro (paid) version, and I just can't bring myself to pay just for invoice aesthetics or saving a bit of time and energy here and there with integrations. If your business does a lot of transactions, it would likely be worth it so that you don't have to go in and touch it 50 different times a week.

Pros

This software does what it's meant to; invoicing and billing clients and providing a clean and easy way to manage it all. The software provides a portal for clients to view past invoices and pay existing invoices while seeing your branding (White Label registration required).

Cons

So far, there have been minimal annoyances that I have encountered. I believe invoicing templates could be amped up a bit, and the White Labeling feature doesn't quick get everything, so a bit of custom work is needed. Also, installation is generally speaking simple but some people may still have an issue if trying to install without an auto-installer like Softaculous.

Pros

Invoice Ninja is easy to use and support has been very impressive when needed. I like that I can almost forget to do invoicing because it is done for you, especially recurring invoicing. It would be nice if statements could be sent out automatically on all overdue accounts.

Cons

I cannot always tell if clients have Viewed their invoices. Syncing with phone app not reliable for android. Proposals need some work. I am using Plutio.com for my proposals and digital signatures. The proposal sections look dated. More templates and a community that can share temples.

Pros

This software used to b excellent for invoicing and keeping up to speed with customers information and I would recommend it

Cons

The software has changed and you cannot access historical customers information without being held to ransom to pay for upgrades or not get your information

Alternatives Considered

Reasons for Switching to Invoice Ninja

Pros

Above every other great part of this program I am very please with it's simplistic interface.

-documents attached to e-mail and pdf
-mobile app just as clean as the web interface
-diverse payment gateways
-2FA security (never thought I would use this but they made this very easy)
-variety of from free to paying solutions with a few added benefits to each
-exports as needed

Cons

when I find some I'll have to come back and fill this in.

Pros

Hi.,

We have customers worldwide and we sell our subscription service to the customers for the shipping portal freightmarket.com

Invoice ninja has helped us to expand globally by billing clients in multiple currency using a single payment gateway.
Highly recomended for business trading worldwide

Cons

Simple to use and easy to understand. If you cant use Invoice ninja, you shouldnt be in business.
Cheap pricing

Pros

We recently started using InvoiceNinja for our tax accounting and invoicing.
- Our major headache of generating invoices manually was solved by InvoiceNinja as the whole process is fairly automatic once set up.
- The free version was extremely useful as all the critical functions were readily available and we performed adequate testing before implementing it.
- Tax rate settings were easy to set up, as it is complicated to set up all the Indian CGST, SGST and IGST tax slabs.
- PDF creation is another feature that was the deciding factor.
- We also had the option for charging gateway fees that we set up to offset transaction fees charged by RazorPay.
- The best thing is that its interface was easy to learn and we also set up automations linked with it.

Cons

- Navigation is bulky and confusing, could have been made better.
- There are glitches present and you need customar support to fix them.
- Recurring invoices are hard to set up.
That's pretty much it.