About Lightyear

Lightyear is a cloud-based accounts payable solution designed to help businesses automate data entry by extracting details from invoices, credit notes, bank statements and receipts, streamline approvals through customizable workflows and maintain a record of outstanding amounts. Features include messaging, audit trail, statement reconciliation, multi-currency and duplicate auto-flagging. The application's rules automation feature enables accountants to automatically assign line items with general ledger (GL) codes, tax rates, categories or departments. Finance professionals can check product prices against the verified supplier pricing and route bills to relevant approvers. The dashboard lets supervisors view the number of bills processed, signed off, reviewed or awaiting approval. Lightyear offers integration with various third-party applications such as Abcom, MYOB, Xero, Sage 50, Fuelsoft and more. It comes with mobile applications for iOS and Android. It is available on monthly subscriptions and support is provided via documentation, live chat and phone.
Lightyear Software - Lightyear receipt upload
Lightyear Software - Lightyear user management
Lightyear Software - Lightyear signed off bills
Lightyear Software - Lightyear dashboard
Lightyear video
Lightyear Software - Lightyear receipt upload - thumbnail
Lightyear Software - Lightyear user management - thumbnail
Lightyear Software - Lightyear signed off bills - thumbnail
Lightyear Software - Lightyear dashboard - thumbnail

Lightyear pricing

Lightyear does not have a free version but does offer a free trial. Lightyear paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
Yes

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Lightyear Reviews

Feature rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.9
Customer Support
4.9
5 reviews of 131 View all reviews
Mark
  • Industry: Nonprofit Organisation Management
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/3/2021

Terrific Service and a Continually Improving Product

Overall, it's been fantastic. There is no such thing as a perfect system, but it is the people behind the software which really impress me. The fact that when things go awry, it is so easy to open the instant chat and speak to [SENSITIVE CONTENT HIDDEN] is a great touch. The service is paramount. I've had issues which were solved overnight which comes to show they really do listen.

Pros

Lightyear is visually pleasing-it's quite simple to use and understand. From the user perspective who inputs data on invoices and approves them, it's straightforward and the layout of the software does not show you more than what you need to see, however, underneath the simple processes there is complexity. Lightyear makes supplier creation, GL code settings linked to export files such as Excel, and GST codes etc are somehow made simple to set up. One thing I find particularly great is whenever I input an ABN number during the Supplier Creation process, it autofills the Supplier Name field. Additionally, this is a drop down menu, so i am able to choose ANY of the Business Names linked to this ABN.

Cons

Sometimes, there have been system bugs and I'm unable to export data for a brief amount of time, or when we top up credits to use the system, the old credits are not rolled over their expiry date. It would be great if there was a notification in place to let us know that our credits are expiring soon or we are running low. Also, there are some things which cannot be customised. For example, the Export to File which is a function that exports invoice data into a spreadsheet, cannot be modified from my end. Lightyear do add features from time to time, but I'm not sure if consumer recommendations are actually involved in the process.

Lloyd
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/5/2020

Great Support

We've been using Light Year for a little while now. It's been a little up and down with the uptake from our clients as some are of a more traditional mindset and do not want to convert to paperless. Some clients also take a little longer to acclimate to the system then others, but once setup and working, each client on light year improves efficiency by about 20%.

More over, the support and continued patience of the team at Light Year, especially Tom, has been astounding. Due to job changes, they've helped train any and all staff as we've seen fit. Have listened to ideas, and implemented workarounds where possible, truly making this a system we can use above other similar products.

They also offer that support to our clients who may otherwise be struggling and are always on hand 24/7 to call, video conference or chat online to anyone who needs assistance.

Pros

The support from the team is fantastic and are always on hand to help and assist.
Feedback and suggestions on the system are welcomed and implemented if possible and useful.
Invoices no longer need manually entering!
Option to automate the process of receiving invoices entirely, doing away with any need to upload - instead just get them emailed directly into Light Year.

Cons

A few of the options appear to be placed on pages I wouldn't expect, but nothing particularly bad.

Alternatives Considered

Dext Prepare and AutoEntry

Reasons for Switching to Lightyear

The other options were either underdeveloped, or offered no a very strict, uncompromising service that did not fit within our company. They also relied too heavily on OCR. Light Year while newer than some of it's competitors, chose a different approach and worked with us to see if their solution could help, and even added and updated features to make it fit more into our company.

Response from Lightyear

Many thanks for taking the time to leave us a review. Great to hear how that the support team has been fantastic. We will pass this along to them.

Replied 28/5/2020
Rachael
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/7/2022

Time Saver

Charlie has been great and customer service has been very quick in replying and solving questions. Approval processing is working well, overall happy.

Pros

The Manager function has worked well for us as we have offices in different locations which has made the approval of invoices more efficient.
Easy to see where the approval process is up to.
Exporting invoices to our accounting system is great.
Also like the audit trail feature.

Cons

We haven't used the PO system yet but looking forward to the enhancements that will suit the way we use them. Yes they have listened to us and adding options to suit our business.

Deborah
  • Industry: Religious Institutions
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2022

Easy to use, time saving, cost effective product!!!

Lightyear saves so much time and paperwork which I find so helpful, and to top it off, if I ever get stuck, they are readily available and willing to assist.

Pros

If I have to choose just one favourite thing about lightyear it would be the mapping which saves me so much time, however, I continue to find benefits of this product all the time. From all the automations, to the viewable history, through to the supportive team. I could go on and on

Cons

I love this product for my use, however I am not sure if the department heads/authorisers of the invoices see all the detail I would like them to be checking/confirming as we use job codes as well as ledgers codes.

Chris
  • Industry: Nonprofit Organisation Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/5/2020

Lightyear works as promised

Lightyear provided more accurate invoices from different kinds of suppliers and minimised the need for manual input, provides transparency as all the history is included with the bill and allow for Approvers to view the invoices for their area so provides confidentiality and saves them time.
Staff skills and time can be used more productively on more than inputting invoices.

Pros

Every step of the process has been excellent and the ongoing support has continued to be excellent.
The initial contact was responsive and guided through the set up to allow us start processing quickly.
The product is logical to follow and easy to view and provides options every step of the way.
The data extraction is very accurate and adaptable to different supplier invoices and the mapping team is very quick. This is more accurate than our previous software.
To email queries from within Lightyear saves so much time and hassle looking for emails and provides great transparency.
Separation of users to their department only
Choosing where we export to Xero has been essential to facilitate approval levels
Lightyear continues to improve their
Service to queries has been responsive and solutions are specific to our company using information and not a regurgitating the help function.

Cons

There is a lot of functionality and detail so can be a little overwhelming.
Support videos and notes focus on administrators but could find information on guiding from the other user roles perceptive after initial guide when first login

Response from Lightyear

Many thanks for the review. Great to hear that you are finding the data-extraction to be more accurate and quicker than your previous supplier.

Replied 28/5/2020

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