Spendesk

Pros

Allows you to create personalized physical and virtual cards in order to avoid borrowing cards and losing control over responsible spending.
If you contact support before purchasing, it will provide you with a personalized demo.
It appeals to me because it has a simple and user-friendly interface that makes tracking card usage simple.

Cons

This platform has nothing that I dislike about it.

Pros

First introduction to this form of payment software and dramatically reduced the time we spent chasing receipts and reconciling payments.

Cons

Customer service was slow to respond and often unhelpful. Some major vendors did not accept Spendesk cards as payment.

Alternatives Considered

Reasons for Choosing Spendesk

Switched From

Reasons for Switching to Spendesk

Pros

Easy to use and solved our need at the time

Cons

When we left as a customer, they stole the £3k in our account and have still not returned it months later

Pros

100% control over all teams and their spendings
Easy to use via app or directly on the platform
Streamlining of Cash-out
Customization of fields for export incl. cost center logic

Cons

Missing export file with images for German accounting software Datev

Alternatives Considered

Reasons for Switching to Spendesk

Pros

We use the tool mainly to track our business expenses. It has a breadth of features that helps in handling day to day financial services in our organisation.

Cons

The tool feature are responsive but it's pricey.

Pros

The platform is super easy to navigate and use. It's intuitive to make a supplier payment request and track its status. Once I've paid, the system sends reminders to upload receipts. I like the fact you can drag + drop files into requests. We use virtual credit cards to for credit card purchases, too. The mobile app is super helpful for the same uses, too.

Cons

If I want to submit an expense claim with several different receipts, I have to upload them one-by-one rather than drag + drop all into one request. The mobile app also does not support multi-receipt expense claims, they have to be individual requests.

Pros

It comes with amazing travel management features
It makes spend management and accounting easy
It is helpful when it comes to payment processing

Cons

It is all a business needs for spend management as well as accounting and no dislikes.

Pros

Really easy to use in terms of submitting expenses, good UI - much simpler than some other competitors. Doesn't involve endless steps and you can customise approvers etc.

Cons

I think it'd be good if it did nudge notifications to approvers so you get reimbursed quicker as some people are just terrible at this so it'd be a good feature.

Pros

Use it mainly when I need to use a virtual card for an emergency for my customers great interface never has any trouble with it

Cons

Not much to not like. It’s working the way it should

Pros

The user experience was very correct. you could manage your tool very easy, and modify your accounting settings quickly.

Cons

We were working with EUR and USD but we needed the GBP coverage. The multi currency was not very good covered, and we changed to other product. The reporting was not very good.

Pros

there's nothing i don't like, all is ok for me

Cons

the application, it' simply, pratical. all the informations usefull at the same place

Pros

- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability
- The accounting integration (in Germany) was easy and straightforward
- Great approval flows
- It's possible to set up multiple teams & entities, modeling complex organizational structures

Cons

- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance
- Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital
- Currency conversion charges are quite high

Pros

I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Cons

If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Pros

Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

Cons

I want to use it for all my subsidiaries
OCR please ?
A dedicated email than I can use to forward my receipts directly to the solution would be great too

Pros

Best customer support <3
Very smooth and user-friendly design
Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Cons

Cannot be used with existing corporate cards.

Pros

Easy to use, use friendly, gives you quickly overview and control of spending's

Cons

For now not sure, as we are growing and implement new ERP system, so maybe in the future we could have

Pros

The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

Cons

There are too many approvals needed for every single operation

Pros

Super easy to create/use/approve virtual cards for online expenses

Cons

It would be amazing if it could be combined with a forex solution, à la Revolut

Pros

Easy to implement
Time credit
Great monitoring

Cons

Could be cheaper
purple color ;-)

Pros

I particularly love the ease of use of the interface

Cons

None that i can think of at the moment.

Pros

user-friendly with the possibility of uploading receipts via the mobile app
automated top up request process
integration with slack for real-time notifications

Cons

no improvement points to be made at this stage

Pros

The app on this and the way you can instantly upload the receipts make this so much easier! Better than complicated spreadsheets and weeks of waiting before, Spendesk makes it so easy

Cons

Only con is that my card doesn't have contactless but I understand the new cards do.

Pros

There is no need to hand out real CC details all over the internet and the reminders about uploading receipts are very useful.

Cons

There is nothing I don't like about spendesk to be honest, it does what it's mean to do.

Pros

User friendly and organization, all information in the same place.

Cons

The software, none till now, the card to pay cant be used in some places. Overall, good experience.

Pros

Ease of use makes it a top pick for corporate expences.

Cons

Lack of contactless functionality in its shocking violet cards.

Pros

It allows me to have a better follow-up of my expenses management, it allows me to automate my invoices management by email. Thanks to spendesk I was able to develop my business.

Cons

since I have been using spendesk it has worked well for me. I have not had any complications yet.

Pros

It allows you to automate processes and optimize your spending through an intuitive and simple interface.
I like it because it allows me to better control the employees in my area and issue cards whenever they are required in the currency that they require.

Cons

This platform has nothing that I dislike about it.

Pros

I like being able to track expenses in real time.
It gives us the ability to issue virtual cards to make payments and receive reimbursements.
It makes it easy to pay for subscriptions.

Cons

There is nothing I dislike about Spendesk.

Pros

I like being able to issue virtual cards for unforeseen expenses or employee travel, keeping a very detailed record of expenses in case of an audit.

Cons

There is nothing I dislike about this platform.

Pros

It allows me to issue cards when I or any employee in my department needs them.
It allows me to make online payments and generate invoices, receive reimbursements and monitor compliance.

Cons

I have no complaints with this platform.

Pros

Before Spendesk all of our client's marketing spend was with our own corporate card. Making it hard to track and match each transaction to the according client. With Spendesk this is being done automatically so we can easily print the transaction history per client. All those costs can be calculated to the client so this is fault-prove.

Cons

Spendesk doens't work with credit, so you have to be sure to add enough funds to the account. This isn't a big problem, but with lots of marketing spend this has to be done frequently.

Pros

It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons

It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Pros

it has a very easy and simple user interface. With this software, we track all our expenses, bills, reimbursement, cash spends, dealer invoice, purchase order etc. The best thing is it can be assessed over the app/ through a phone

Cons

Sometimes when we upload bills autofill doesn't work. But after a time one tends to get a hang of it as to what type of bill need to be manually filled .

Pros

I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!

Cons

literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!

Pros

This is cliche, but the software just works. I really appreciate how fast it is to do all the tasks I need to do, and it really helps get my colleagues on board when it doesn't take up much of their time to upload receipts.

Cons

It is not very obvious how to have a card that can be charged multiple times, but only as a single overall process. An example is any service which takes a deposit, then final charge once manufacture is complete. This would be one purchase request and therefore one spendesk card, but needs to allow multiple individual charges to occur.
The "solution" is a subscription, but then you have to remember to cancel it or the money is reserved on the card forever.

Pros

Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.

Cons

Since it is a cloud-based software, it is dependent on a reliable internet connection

Alternatives Considered

Pros

If you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job.

Cons

Maybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea

Pros

Tool makes it extremely easy to pay our monthly subscriptions for other tools we are using to operate our business and we don't have to deal with those processes

Cons

If you get different amounts every month for different subscriptions; you would have to get the amount approved by the approvers which could be a disadvantage since payment doesn't go through if that's the case

Pros

Easy to use, the app has an intuitive design. The customer support is fast and efficient.

Cons

I had a few payment failures but they solve the issue almost immediately.

Pros

Easy way to manage all the payments, you can change your cards like a pro.

Cons

Sometimes I need to change the amount credit allowed in a card, but once it's created, you can't change it.

Pros

- expense cards for recurring payments
- OCR to recognise receipts
- configurable approval workflows (with auto-approval if under specified amount)
- VAT support
- mobile app
- visibility on back payments

Cons

- not enough visibility with spending per per category / missing analytics dashboard

Pros

I used this app on a business trip and it helped me to track the spendings. The app is intuitive and with a nice design, I liked that I didn’t used my own money because the company card was added to the app.

Cons

Seems that there are no analytics available on the app, but overall I have a good impression.

Pros

It's extremely easy to use, no time to waste. Spendesk can help a company to increase its effectiveness.

Cons

Be able to do different payments with a temporary Virtual Credit Card.

Pros

- No need to pay first and expense later, you can directly use Spendesk virtual credit cards!
- No risk to forgot about sending the invoice to the finance team, Spendesk directly sends you a reminder
- You can generate recurring credit cards for recurring expenses

Cons

- Some companies or website don't accept virtual credit cards (but really few of them)

Pros

Every expense incurred by the team can be sent for approval, approved, and sent to the vendor instantly.

Cons

Certain vendors decline prepaid virtual cards, meaning it's back to the old hunting down the company card game.

Pros

Accounting used to be quite painful for us. Immediate and automatic reconciliation saves us countless hours!

Cons

It’s hard to create temporary card on mobile.

Pros

Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees.

Cons

Spendesk should have been live 5 ago to avoid past problems :)

Pros

Intuitive, practical, incredible support.

Cons

Chatbot is always displayed even if I don't need help

Pros

Being able to automatically pay for work spendings through spendesk without having to use my own money or wait for my expenses to be refunded by my company.

Cons

Nothing, maybe make it possible to copy the card number.

Pros

issue 1 card per subscription with budgets
autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation

Cons

I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side