--- description: Review of Chatroll Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Chatroll | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Webinar Software](/directory/4561/webinar/software) > [Chatroll](/software/115470/chatroll) # Chatroll Canonical: https://www.softwareadvice.ie/software/115470/chatroll Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/115470/chatroll?page=2) > Chatroll is a chat software that enables businesses to improve audience engagement by conducting online training, meetings, seminars, and more. The solution provides tools for optimizing the goal conversion rate and creating a personalized event page for expanding the customer base. The cloud-based software allows entrepreneurs to utilize the analytics dashboard for understanding the viewer’s behavior in the ongoing live seminar. With Chatroll, promoters can create live question and answer (QnA) sessions to gather all the customer queries and gain control of the online discussion. Additionally, it lets businesses configure chat interfaces in multiple languages, which helps them to reach a large audience from across the globe. Chatroll facilitates integration with various websites, videos, and CMS platforms such as WordPress, Joomla, and more. The pricing of the product is available on a monthly basis. Support is extended via FAQs, email, and online documentation. > > Verdict: Rated **4.3/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 29 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ChatRoll ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: Chatroll offers a free version for 10 users, after which the software is available across 2 pricing tiers: Chatroll Pro and Enterprise. Pricing starts at $19 for 50 users every month and scales with each tier, outlined below: Chatroll Pro: $399 for a maximum of 1000 users every month. Enterprise Version: Pricing is available on request for 1000+ users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Audience Engagement - Chat/Messaging - Content Management - Customisable Branding - Customisable Templates - Event Management - Event Scheduling - Live Chat - On-Demand Webinars - Polls/Voting - Presentation Streaming - Q\&A Management - Reporting/Analytics - Screen Sharing - Social Media Integration - Social Promotion ## Integrations (3 total) - Brightcove - Joomla - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Webinar Software](https://www.softwareadvice.ie/directory/4561/webinar/software) ## Related Categories - [Webinar Software](https://www.softwareadvice.ie/directory/4561/webinar/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) ## Alternatives 1. [Zoom Events and Webinars](https://www.softwareadvice.ie/software/231622/zoom-video-webinars) — 4.6/5 (6050 reviews) 2. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14527 reviews) 3. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (10941 reviews) 4. [GoTo Meeting](https://www.softwareadvice.ie/software/188188/gotomeeting) — 4.4/5 (11525 reviews) 5. [Zoho Meeting](https://www.softwareadvice.ie/software/392389/zoho-meeting) — 4.6/5 (932 reviews) ## Reviews ### "It is easy to use and efficient." — 4.0/5 > **Kid** | *25 January 2019* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: The first and most important feature is that Chatwing has a good response to both Android and iOS devices. This provides you with a wide coverage because it is compatible to whatever device your user prefers to use. Chatwing is also easy to use. In short it simple and that is what I like most about it. It makes it easier for your website or application visitors to reach out to you or even turn into potential customers. Another good feature that Chatwing has is that it enables you to build chat boxes and embed them into your mobile apps or websites. With this feature your existing customers get encouraged to make repeat transactions or even turn your website visitors to customers. You can also integrate Chatwing with other social media platforms like Twitter or Facebook. This makes it easier to engage in conversions with your visitors and customers on Facebook or Twitter from your Chatwing account. Branding is another amazing feature Chatwing has. It enables you to integrate your brand into your widgets. This makes your website or application look more official. > > **Cons**: Even though I don't have anything to say against Chatwing, this was a must option so I will go a head and say what I least like about Chatwing. The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts. > > From the experience I have had with Chatwing I will rate my user satisfaction at 94%. With Chatwing I have improved up to three times in customer services and satisfaction. For me I will say that Chatwing actually does what it was meant to do. With it I now provide faster services and I have reached more customers than ever before. ----- ### "Excellent customer interaction tool for companies" — 5.0/5 > **Alexander** | *12 July 2021* | Program Development | Recommendation rating: 9.0/10 > > **Pros**: It's an excellent option to interact with the public, the use is very simple and it looks great on any platform that the client uses. You can also customize how it will look and make it like your company, which will show more professionalism. Another very good point is that you can connect to social networks and increase interactivity even more. > > **Cons**: The payment plan is a bit expensive, also sometimes it has bugs when I move between comments, otherwise I am very satisfied, it's just learning how it works and using it. ----- ### "Mobile app needs work" — 3.0/5 > **Verified Reviewer** | *27 November 2018* | Higher Education | Recommendation rating: 3.0/10 > > **Pros**: It does do what it advertises, and provides chat for a website > > **Cons**: I have tried the mobile app many times and it's not the best. I'm unable to save the room that I manually go to and have to enter it each time. Additionally I consistently have problems after entering text and having it show up out of order when I switch apps. It isn't a good experience. ----- ### "Online church fellowship" — 4.0/5 > **Allan** | *27 November 2018* | Religious Institutions | Recommendation rating: 3.0/10 > > **Pros**: Uptime. Ease of use by live streaming viewers > > **Cons**: Lack of telephone or live chat support. Need to be able to contact support during a live stream. I would like to speak with live body. > > For a church broadcast setting it is very good. We have a separate online ministry with real time interaction with my Pastor and our congregation in the building. ----- ### "Fits My IT Easy Requirement\!" — 5.0/5 > **Katie** | *25 January 2019* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Chatting was my choice after reviewing and testing a few choices. I use it for my webinars. I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience. Chatting is easy to add to my webpage and I know I everyone can use it easily. Using it easily means they focus on my content\! > > **Cons**: It wasn’t the software, it was ME in the beginning getting used to it\! > > I’m getting ready to do more webinars and it’s great to know that Chatwing takes care of an item on my to do list\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/115470/chatroll?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/115470/chatroll) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data