About Square Payments

Square Payments is a cloud-based payment processing tool for businesses within the retail, food and beverage, and health and fitness industries. Key features include fraud prevention, dispute management, touch-free transactions, automated invoicing, and cash flow monitoring. Square Payments’ built-in analytics uses machine learning to track fraudulent activities and monitor transactions in real-time. It can send automatic alerts on suspicious activities. Automatic receipts speed up the checkout processes and ensure a digital record of all purchases is kept. Additionally, this tool comes with an activity dashboard, which consolidates all customer data and provides timely updates on sales and inventory. Square Payments is available on a per-transaction basis and support is provided via documentation, forums, emails, phone, FAQs, and video tutorials. The application involves Terminal API and Reader SDK to streamline payment processing and offers integrations with third-party point-of-sale software and service providers including Mailchimp, Ritual, WooCommerce, and Intuit QuickBooks.
Square Payments Software - Square Payments digital receipts
Square Payments Software - Square Payments virtual terminal
Square Payments Software - Square Payments application dashboard
Square Payments video
Square Payments Software - Square Payments digital receipts - thumbnail
Square Payments Software - Square Payments virtual terminal - thumbnail
Square Payments Software - Square Payments application dashboard - thumbnail

Square Payments pricing

Square Payments has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

Alternatives to Square Payments

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an... Learn more
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PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a... Learn more
Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers.... Learn more
Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their... Learn more

Shopify POS

Shopify POS is a point of sale solution that helps retail businesses streamline operations related to marketing,... Learn more

Square Payments Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 1,996 View all reviews
Jarvis
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/5/2022

The Perfect Payment Processing Option for Small Business

My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort.

Pros

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC.
It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support.
I love that you are able to integrate Square into other systems for a more robust system.

Cons

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

Alternatives Considered

PayPal and Paycom

Reasons for Choosing Square Payments

Paypal had so many restrictions and hold times.

Switched From

PayPal

Reasons for Switching to Square Payments

Because if checked off more of the boxes for what I was looking for and the cost was Amazing.
Shanna
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 30/8/2022

Mobile Payments are Fast

Pros

I enjoyed how fast transactions were processed - I often used the mobile bluetooth reader at traveling markets around the holidays and it never held up the line when connected properly.

Cons

Sometimes the hardware would stall and I would have a hard time reaching customer service quickly.

Alternatives Considered

SumUp

Reasons for Choosing Square Payments

Paypal was not as intuitive to use.

Switched From

PayPal Zettle

Reasons for Switching to Square Payments

I switched from Square to SumUp after trying them both.
Hana
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 9/8/2022

Square Payments

Pros

I thought it would be easy to do payments processing for my business.

Cons

Customer service was difficult to reach .

Jason
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2022

I love using square

We will continue to use square payments to process our sales.

Pros

It is very easy to use and not to expensive for processing fees.

Cons

I wish that the reader connected easier to the software sometimes.

Alternatives Considered

Shopify

Reasons for Choosing Square Payments

I could not get support from Zettle. I had an issue and they referred me to paypal team. Then Paypal said it was zettle. Was frustrating

Switched From

PayPal Zettle

Reasons for Switching to Square Payments

This was a familiar brand and I felt like I could trust the process.
Carman
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 4/8/2022

The Easiest and Most Inclusive Mobile Payment Processor

Overall, Square Payments is my favorite electronic mobile payment processor that I have used so far. I have tried a few others that were either really expensive or just didn't have the features that I wanted.

Pros

I love that almost every feature available is on the app and that I don't have to worry about dragging around a laptop with me. I can manage my inventory and service options on the app, including adding product pictures and SKU numbers, if needed. I can send customers' invoices that have already been customized like it's nothing.
While the price isn't the absolute cheapest processing on the market, it's definitely close to the cheapest, which is always nice, especially when you already have pretty small profit margins.

Cons

There are some features that are offered that I wish did not cost extra money on a monthly basis. I think a payment plan that would make more sense would be that depending on how much business you do per month would "unlock" certain free features or something like that. That would allow for more versatility depending on your business size, instead of having to worry about an extra bill every month.

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