About Ciphr

Put your people front and centre. Shine a light on your people strategy with integrated HR, payroll, learning and recruitment solutions that amplify the voice and value of your HR team. HR solutions that soften the strain: delegate and automate business critical HR admin tasks so you can focus on the bigger picture. We’ll take charge of the data so HR can take charge of the growth. Under control and in one place: seamlessly integrate HR, payroll, recruitment and learning for people data at your fingertips. Bring everything together so you can breathe more easily. Put HR in everyone’s hands: democratise employee information with cloud-based HR software and mobile functionality. So your people can access, request, approve and review information. Anywhere, anytime. Integrations that give you insight: sync HR software with third-party tools to reduce admin, improve data accuracy, tighten security and understand your people. A smooth flow of data means you can make more of an impact.
Ciphr Software - Ciphr HR login screen
Ciphr Software - Ciphr HR dashboard - showing a range of configurable options
Ciphr Software - Ciphr HR personal information screen
Ciphr Software - Ciphr HR job and pay information screen (total reward statement)
Ciphr Software - Ciphr HR org chart
Ciphr Software - Ciphr HR 'who's off' screen
Ciphr Software - Ciphr HR login screen - thumbnail
Ciphr Software - Ciphr HR dashboard - showing a range of configurable options - thumbnail
Ciphr Software - Ciphr HR personal information screen - thumbnail
Ciphr Software - Ciphr HR job and pay information screen (total reward statement) - thumbnail
Ciphr Software - Ciphr HR org chart - thumbnail
Ciphr Software - Ciphr HR 'who's off' screen - thumbnail

Ciphr pricing

Ciphr does not have a free version and does not offer a free trial. Ciphr paid version starts at £2,400.00.

Starting Price:
£2,400.00
Free Version:
No
Free trial:
No

Alternatives to Ciphr

Ciphr Reviews

Feature rating

Value for Money
4.1
Functionality
4.0
Ease of Use
4.5
Customer Support
4.5
5 reviews of 21 View all reviews
Claire
Claire
  • Industry: Market Research
  • Review Source
Value for Money
4
Features
0
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2015

Simply, Easy to Use System

As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us.
We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records.
All in all a brilliant system and is valued by those that use it!

Pros

Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible.

The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited.

System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons

Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

Response from Ciphr

Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

The CIPHR team

Replied 7/1/2016
Ellie
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 27/3/2024

Good and Robust

Generally positive, some concerns over customer service and the skillset of their frontline teams however very reassured that this is something that is being actively improved, with a clear shift towards a more enhanced customer experience.

Pros

It is incredibly versatile in the way that it can be configured. There is some ability to re-purpose fields and pages to be used in a way that suits the business. It was a good solution for a mid-size UK business, a lot of other providers were either used to smaller sub 100 companies or 1000+ companies

Cons

The order of implementation of the modules seemed really counter-intuitive and caused a lot of additional work. Ultimately the Notifications module (workflow emails etc) was a separate module that was configured at the end of the project. We started with a few modules and then gradually added functionality so this meant we had to wait a fair amount of time with some modules launched, before we could add notifications. As a result we had to do a lot of manual emails at the start before we could rely on the automated system generated ones.

Nick
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

3
Reviewed on 9/5/2018

Nice end user interface, but VERY slow HR management interface

Nice. But expensive and slow.

Pros

End users lover it. Browser based, cloud based. Access on or off site. Access on mobile devices. Very easy to use.

Cons

Slow. HR have to access via a remote desktop connection to a CIPHR data centre machine which runs very slowly. You have to wait for screens to refresh. Think modem days! :)

Anne
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 1/11/2018

Everything seems to be an Extra cost

Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.

Pros

From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

Cons

The costs as everything seems to be an additional module with an extra cost.
Not a great experience with 2 different account managers

Response from Ciphr

Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

Replied 14/11/2018
Mike
  • Industry: Philanthropy
  • Review Source
Value for Money
0
Features
4.5
Ease of Use
4
Customer Support
5

4.5
Reviewed on 21/12/2015

CiPHR - 'Does what it says on the tin'

Pros

It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons

Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.

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