About Acuity Scheduling
Acuity Scheduling pricing
Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$16.00/month.
Alternatives to Acuity Scheduling
Acuity Scheduling Reviews
Feature rating
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Checks all my boxes
I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.
Pros
I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.
I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.
There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.
Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!
Cons
I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.
Alternatives Considered
CalendlyReasons for Choosing Acuity Scheduling
The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.Switched From
CalendlyReasons for Switching to Acuity Scheduling
The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Easy to Schedule and view
Pros
I like the easy to read calendar view of all appointments. I love being able to select different calendars to compare appointment times throughout the office, not just mine.
Cons
It's hard to go back to a prior year and print out what your schedule looked like in the past. You can access prior year appointments, it is just not printer friendly. Sometimes when I look at figuring out my schedule it is helpful to look at prior years.
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
cancelled after two years
For a dog trainer, acuity is not ideal because we go into other homes and don’t always have a location. It also has zero capability to store dog information and their address for simplified booking.
Pros
Easy for online bookings and loved that it easily integrated with Zoom.
Cons
Their customer service is awful and couldn’t help me renew. there was a bug with their system and it wouldn’t let me update my card. Also they don’t let you store the clients address which is troublesome if you’re driving to their location. They also don’t have the capability of “one off meetings” like calendly does.
Alternatives Considered
Calendly- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Good for basic needs
I used Acuity for a more than 5 years to manage my schedule and offer online booking to clients as a holistic health provider. It was very affordable, and covered my needs for a long time. However, when I wanted to get digital session notes, Acuity doesn't really have an option that works for me (though they do have the option for basic notes and forms). I decided to upgrade to another software that is a more integrated client management system. If you don't have very complicated needs, Acuity is great and very user friendly. I'm certain having it helped my business for a very long time.
Pros
It was easy to use. Session reminders really kept attendance high for clients. It was also very affordable and covered my essential needs for a long time.
Cons
I needed digital session notes, and better forms. I eventually switched to a more comprehensive client management software geared towards health professionals.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Reliable!
It eliminates double booking and keeps my schedule organized
Pros
It is reliable! I have never experienced down time in three years. There are so many helpful features.
Cons
It has a slight learning curve but there are helpful hints. It would be helpful to have a drop-down of times to add to your schedule.
