Demandforce

3.8
Overall rating
Reviews

3.8
Overall rating
Reviews

About Demandforce

Demandforce is the all-in-one practice growth solution made to attract new patients, and keep them coming back. With fully-integrated automation tools like appointment reminders, automated recall, two-way texting, targeted email campaigns, and more, all in one simple-to-use centralized dashboard. Boost office efficiency and offer better care to your patients today with Demandforce. Attract and Recall Patients Drive more patient appointments with email marketing, recall messaging, and more. Manage Appointments Seamlessly manage your appointments and reduce no-shows with automated appointment reminders that can be sent to patients via text, email, or voice. Communicate with Patients Stay top of mind with patients and boost retention by using tools like targeted email campaigns, text messaging, and direct mail without needing additional support staff or teams. Control Online Reputation With Reputation Management features from Demandforce, you can protect your practice’s online reputation and increase your reviews on the sites that matter most. Increase Productivity Demandforce's automated tools are designed to make your front office run more efficiently so you can spend less time on administrative tasks and more time caring for patients.
Demandforce Software - Improve email marketing communications with Demandforce Campaign Studio!
Demandforce Software - Increase proper communication with Demandforce Phone!
Demandforce Software - Manage your business through your own mobile device with Demandforce Mobile App!
Demandforce Software - Automate front office tasks with Demandforce Online Booking!
Demandforce Software - Reduce no shows and customer retention with Demandforce Appointment Reminders!
Demandforce Software - Manage your online reputation with Demandforce Reputation Management!
Demandforce Software - Improve email marketing communications with Demandforce Campaign Studio! - thumbnail
Demandforce Software - Increase proper communication with Demandforce Phone! - thumbnail
Demandforce Software - Manage your business through your own mobile device with Demandforce Mobile App! - thumbnail
Demandforce Software - Automate front office tasks with Demandforce Online Booking! - thumbnail
Demandforce Software - Reduce no shows and customer retention with Demandforce Appointment Reminders! - thumbnail
Demandforce Software - Manage your online reputation with Demandforce Reputation Management! - thumbnail

Demandforce pricing

Demandforce does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to Demandforce

Demandforce Reviews

Feature rating

Value for Money
3.3
Functionality
3.6
Ease of Use
3.9
Customer Support
3.6
5 reviews of 61 View all reviews
Jeffrey
Jeffrey
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2019

My friend and business owner could not be happier!

Pros

Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

Cons

Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

Response from Demandforce

Hi Jeffrey, thanks for the feedback! We love it when our customers are happy, and it's great that the text messaging feature is working well for your business!

Replied 24/7/2019
Laura
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 8/10/2020

DemandForce - A Great Tool for Appointment Reminders

Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.

Pros

DemandForce was a great tool to keep our patients informed about their appointments. The platform was easy to use and offered customization options to fit the needs of our large practice. The customer service team was also always quick to respond and troubleshoot problems as they were presented.

Cons

The reporting options were pretty basic and we that's an area that we spend a lot of our time in to learn about what works and what doesn't work for our patients.

Alternatives Considered

Mailchimp

Reasons for Choosing Demandforce

Solutionreach was always glitching when it came to updating patient information and cancelled or new appointments.

Switched From

Solutionreach

Reasons for Switching to Demandforce

I was already familiar with DemandForce and knew the capabilities that the software offered.

Response from Demandforce

Hi Laura - We are happy to hear that our appointment tools and that the ease of use of our product are working well for you. Since you last wrote this review we have made some changes and improvements to our performance dashboard that we would love for you see at demandforce.com!

Replied 27/7/2022
Patti
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
1
Customer Support
2

3
Reviewed on 26/7/2018

No happy! Recently I have not been able to login on my personal laptop unless I am at the...

Pros

If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

Cons

So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.

Response from Demandforce

Hi Patti! Thanks so much for your feedback. We love that our software is user friendly! We are always making improvements and have made some changes since you last wrote this review. Check us out at go.demandforce.com!

Replied 25/7/2019
Kimberly
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/1/2022

A great tool to keep in contact with your patients.

Fantastic an awesome tool for any office.

Pros

Especially during Covid we are able to have communications with our patients, on a daily basis. They can send us a message if they are not feeling well and we can response ASAP.

Cons

I can not think of anything I do not like at the moment.

Response from Demandforce

Hi Kimberly! We are very happy to hear that we meet your expectations! We will continue to upkeep our products to satisfy your needs. Thank you for taking time out of your schedule to leave us a review!

Replied 26/7/2022
Donna
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 8/2/2024

Great Staff, Great Product

I'm very happy to have the ability to communicate with our guests. Demandforce has made that possible. The support has been excellent. I recently reached out to our account manager Paloma, she went above and beyond to help me create a stellar campaign. That exceeded my expectation and made my overall experience elevated.

Pros

This is an all encompassing platform of which client communication is at the center.
This has given our business the ability to sent email campaigns, appointment reminders, and various other notices. Everything you need for reputation management. The customer service is excellent, everyone is so helpful and friendly. We have relied on Demandforce to help us market our business for nearly 15 years. It's been a very rewarding relationship.
have a more professional

Cons

I wish the campaigns could look more sophisticated. I guess a more robust system to give a more professional look. More options too.
Sometimes the ease of use could be better.
Also, like with anything, there appear to be glitches from time to time. Client will call and say they didn't get a reminder or they get the wrong time for their appointment.

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