---
description: Review of Demandforce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Demandforce | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Demandforce

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> Demandforce is the all-in-one practice growth solution made to attract new patients, and keep them coming back. With fully-integrated automation tools like appointment reminders, automated recall, two-way texting, targeted email campaigns, and more, all in one simple-to-use centralized dashboard. Boost office efficiency and offer better care to your patients today with Demandforce.&#10;&#10;Attract and Recall Patients&#10;Drive more patient appointments with email marketing, recall messaging, and more. &#10;&#10;Manage Appointments&#10;Seamlessly manage your appointments and reduce no-shows with automated appointment reminders that can be sent to patients via text, email, or voice. &#10;&#10;Communicate with Patients&#10;Stay top of mind with patients and boost retention by using tools like targeted email campaigns, text messaging, and direct mail without needing additional support staff or teams. &#10;&#10;Control Online Reputation&#10;With Reputation Management features from Demandforce, you can protect your practice’s online reputation and increase your reviews on the sites that matter most.&#10;&#10;Increase Productivity&#10;Demandforce's automated tools are designed to make your front office run more efficiently so you can spend less time on administrative tasks and more time caring for patients.
> 
> Verdict: Rated **3.7/5** by 68 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 68 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Demandforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Demandforce for pricing information or a quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Canada, India, United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Batch Communications
- Calendar Management
- Call Reminders
- Campaign Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Customer Database
- Email Management
- Email Marketing
- For Medical Spas
- For Optometrists
- HIPAA Compliant
- Messaging

## Integrations (49 total)

- 2i
- AOS
- AdvancedMD EHR
- AltaPoint
- Auto Shop Writer
- AutoFluent
- Autos2000
- Book4Time
- CGM eMDs
- Chiro8000
- ChiroSoft
- ChiroTouch
- ClienTrax
- Compulink
- Covetrus Avimark

... and 34 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Optometry Software](https://www.softwareadvice.ie/directory/104/optometry-software/software)

## Related Categories

- [Optometry Software](https://www.softwareadvice.ie/directory/104/optometry-software/software)
- [Patient Management Software](https://www.softwareadvice.ie/directory/3489/patient-intake/software)
- [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software)
- [Chiropractic Software](https://www.softwareadvice.ie/directory/17/chiropractic-emr-billing-software/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [Adit](https://www.softwareadvice.ie/software/214384/adit) — 4.7/5 (270 reviews)
2. [Weave](https://www.softwareadvice.ie/software/158992/weave) — 4.3/5 (668 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1755 reviews)
4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Pipedrive](https://www.softwareadvice.ie/software/321306/pipedrive) — 4.5/5 (3043 reviews)

## Reviews

### "My friend and business owner could not be happier\!" — 5.0/5

> **Jeffrey** | *27 March 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Very simple and straightforward process to acquire and set up.  Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients.  Facilitates the review process
> 
> **Cons**: Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

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### "A great tool to keep in contact with your patients." — 5.0/5

> **Kimberly** | *10 January 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Especially during Covid we are able to have communications with our patients, on a daily basis. They can send us a message if they are not feeling well and we can response ASAP.
> 
> **Cons**: I can not think of anything I do not like at the moment.
> 
> Fantastic an awesome tool for any office.

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### "A frustration you don’t want to take on." — 3.0/5

> **Elizabeth** | *16 November 2025* | Apparel & Fashion | Recommendation rating: 0.0/10
> 
> **Pros**: The reputation management appealed to me as a Public Relations professional. The reviews built a lot of credibility for my services. The demand force staff were always friendly and polite and willing to help.
> 
> **Cons**: Too many errors and inconvenience I had to pay for. &#10;&#10;Example one: I received an error message every time I tried to work on my files from my home office. When I called IT they couldn’t help me. Even after a password change I couldn’t access my accounts from my home office. This led to unproductive calls to the company. The problem was never addressed. It was the same issue each time I logged in from the comfort of my home office.&#10;&#10;Example two: I was unable to change my password to get into my account. The IT people gave me a temporary passcode until they could fix the issue. I wasn’t even able to get into my account using that password several weeks later which exposed my data to a security leak. They called and said the issue was resolved. When I tried to get into my account wth the IT passcode I couldn’t. The company never offered me a reimbursement either.&#10;&#10;I will not recommend them to anyone I know and I am part of a large network and soon to inform that network of how dissatisfied I am. &#10;&#10;luck with entering a new passcode. The IT password was kept as is until they could figure out what was wrong. I was unable to access my account after IT left me a message saying it was fixed because that password didn’t work. I gave up.
> 
> The reason I canceled my service is that my experiences have been consistently frustrating and time consuming. I just don’t have the time or energy to keep slogging away at ridiculous issues and be charged $300 a month Canadian. Warning: Trying to cancel is also time consuming. &#10;&#10;They just ignore you unless you contact the correct person at the company who will try to talk you out of it.  I called and canceled on the phone and was told I had to give them a months notice. Not true -15 days. Also beware of you are on a contract with them - don’t do it\!

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### "DemandForce - A Great Tool for Appointment Reminders" — 4.0/5

> **Laura** | *8 October 2020* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: DemandForce was a great tool to keep our patients informed about their appointments. The platform was easy to use and offered customization options to fit the needs of our large practice. The customer service team was also always quick to respond and troubleshoot problems as they were presented.
> 
> **Cons**: The reporting options were pretty basic and we that's an area that we spend a lot of our time in to learn about what works and what doesn't work for our patients.
> 
> Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.

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### "We didn't use it to its ability, but great for capturing reviews." — 4.0/5

> **Brooke** | *6 May 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: We loved that it automatically sends an email for the customer to fill out a survey following the creation of an invoice. This helped us to gain feedback on our services.
> 
> **Cons**: For the price, the reviews request is all we used it for. So we were essentially paying $200 for an automated Request for Review email.
> 
> We have it for many years and enjoyed using it until we found another product that served its function and more.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/116457/demandforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/116457-Demandforce/> |
| en-AU | <https://www.softwareadvice.com.au/software/116457/demandforce> |
| en-GB | <https://www.softwareadvice.co.uk/software/116457/demandforce> |
| en-IE | <https://www.softwareadvice.ie/software/116457/demandforce> |
| en-NZ | <https://www.softwareadvice.co.nz/software/116457/demandforce> |

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