--- description: Review of Remote Desktop Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Remote Desktop Manager | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/4592/remote-work/software) > [Remote Desktop Manager](/software/116733/remote-desktop-manager) # Remote Desktop Manager Canonical: https://www.softwareadvice.ie/software/116733/remote-desktop-manager Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.ie/software/116733/remote-desktop-manager?page=2) > Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help IT professionals, helpdesk technicians, and managed service providers (MSPs) simplify and secure their daily operations. Instead of juggling dozens of tools, passwords, and remote sessions, RDM puts everything in one place—making your work faster, safer, and easier to manage. Who It’s For Independent IT professionals and freelancers who need a reliable way to organize and secure multiple connections. SMBs and growing IT teams that want to centralize credential storage, enforce security, and collaborate securely. MSPs and helpdesk technicians managing remote sessions across multiple clients or departments. Enterprises needing scalability, advanced auditing, and integration with identity providers. Unique Benefits Centralized Remote Connection Management RDM supports over 50 protocols—including RDP, SSH, VNC, VPNs, and web applications—so you can manage all your sessions from a single platform. This saves time, reduces clutter, and helps you work more efficiently. Secure Credential Handling Passwords and credentials are stored in encrypted vaults. With credential injection, users can launch remote sessions without ever seeing sensitive information. For teams, shared vaults and role-based permissions ensure credentials are distributed securely. Access Control \& Compliance Multi-factor authentication (MFA), role-based access control (RBAC), and approval workflows allow you to enforce least-privilege policies. Detailed logging and reporting provide accountability and simplify compliance with industry standards like PCI DSS, HIPAA, or ISO. Work Anywhere, Anytime RDM works on Windows, macOS, Linux, iOS, and Android. Offline mode ensures you can still access connections and credentials securely even when you’re disconnected. Scalability to Fit Any Team Free / Solo Edition: Perfect for independent users who don’t need team-sharing features. Team Edition: Adds collaboration tools, shared vaults, granular security, and auditing for IT teams and MSPs. Support You Can Count On With Devolutions, you’re not just buying software—you’re gaining a partner. RDM is backed by responsive customer support, extensive documentation, and an active user community. Regular updates bring new features, integrations, and improvements, so the product grows with your needs. The Bottom Line Remote Desktop Manager gives IT professionals a secure, scalable, and user-friendly way to manage remote sessions and credentials. Whether you’re an independent user or part of a large IT department, RDM helps you save time, improve security, and stay organized—all while giving you the flexibility to scale as your business grows. > > Verdict: Rated **4.6/5** by 414 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 414 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Devolutions - **Location**: Lavaltrie, Canada - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Remote Desktop Manager (RDM) offers flexible licensing to fit both individual and team needs, with multiple package tiers that combine remote access, credential management, and privileged account controls. Key pricing characteristics: Free / Solo Edition — Zero cost for independent users. Ideal for managing remote connections, storing credentials, and using RDM’s base features without team-sharing or enterprise controls. Starter Pack — Entry-level full-feature package for up to 5 users. Includes RDM itself plus tools like Devolutions Gateway, Launcher, Workspace, Hub Business, Server, and Privileged Access Management. Remote Connection Management Tier (Up to 99 users) — Higher-end team tier offering support for 50+ protocols, external password manager integrations, network discovery, cross-platform clients, etc. Pricing for this tier increases accordingly. Privileged Access Management (PAM) tier (Up to 99 users) — Provides enterprise-grade privileged account security with credential checkout, approval workflows, automated password rotation, just-in-time privilege elevation, and session recording. Ensures compliance while reducing insider risk, at a cost accessible to SMBs. Enterprise / Custom Plans (100+ users) — For organizations with larger user counts, special compliance or deployment requirements. These are quoted on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Japanese, Norwegian, Spanish, Turkish - **Available Countries**: Austria, Belgium, Brazil, Canada, France, Germany, Italy, Netherlands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication - Collaboration Tools - Dashboard - Data Import/Export - Event Logs - File Transfer - For MSPs - IT Asset Tracking - IT Reporting - Issue Auditing - Knowledge Management - License Management - Maintenance Scheduling - Mobile Access ## Integrations (22 total) - 1Password - AnyDesk - Apple Remote Desktop - BeyondTrust Endpoint Privilege Management - Bitwarden - Cerby - Google Workspace - IT Glue - Idira Privileged Access Management - KeePass - Keeper - Lansweeper - LastPass - Microsoft Azure - Microsoft Entra ID ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software) ## Related Categories - [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software) - [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software) - [Remote Desktop Software](https://www.softwareadvice.ie/directory/4019/remote-desktop/software) - [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software) ## Alternatives 1. 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Here we can get a new guy set up in about 10 minutes and he has easy access to servers/switches/aps with a simple search. > > **Cons**: I don't have a feature I don't like about this, so the only thing to say is... gee, it could be cheaper. > > It is a bit of setup, but honestly not much more than one person would do anyway... save your team a \*lot\* of effort and do get this set up \*just once\*. ----- ### "RDM Potentially the best :-)" — 4.0/5 > **Avi** | *25 September 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: I like that I as an IT manager can centrally manage all remote connections for our users. > > **Cons**: When trying to use it as a password manager, the view is very not comfortable. this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management. > > Enjoy it very much part from the passwords vie and the permissions management (subfolders - no traversal) ----- ### "I don't like this sw at all, sorry" — 2.0/5 > **Verified Reviewer** | *23 September 2019* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: Full of functionality and features. If you think about a vpn, a remote connections this software has the plugin to automate the process. It's also secure because data are centrally stored with rbac config. > > **Cons**: Well.... to heavy , this sw is always slow. I've changed my laptop with a new one with i7 and ssd with 32gb of ram and it's still slow\! It's buggy... i usually skip some version because they add whatever plugin or functionality you probably never use because you will not be able to find it and they broke something you are using. The ui is confusing, too many options available. > > I'm using this sw from years and I'm totally not sadisfied. Too slow, too complex, and buggy. At least they needs to have 2 interfaces, one advanced and one lite with 10% of the options. they also needs to have a better quality check on the sw because it's usually buggy (or at least insert LTS version , so a user could update 2 or 3 times per month and other if they like will keep all the updates). ----- ### "RDM Empowers Operational Effeciency" — 4.0/5 > **Patrick** | *25 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Centralized control of session and supporting information. Ability to apply standard session recording and logging policies. > > **Cons**: Low resolution, and no ability to upscale, session video recordings. This severely limits our ability to identify and improve operational workflows. Network scripting is limited. > > RDM has significantly reduce the operational overhead of session and password management. Team members have access to what they need without having to 'discover' resources. ----- ### "Versatile remote endpoint management tool" — 5.0/5 > **Michael** | *25 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The variety of endpoint and credential types it supports. > > **Cons**: Sometimes offline mode does not give you access to credentials. > > We have a highly diverse range of company and customer owned endpoints that we manage - RDM makes this process extremely easy. ----- Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.ie/software/116733/remote-desktop-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/116733/remote-desktop-manager) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data