--- description: Review of PiPcall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PiPcall | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [PiPcall](/software/117351/pipcall) # PiPcall Canonical: https://www.softwareadvice.ie/software/117351/pipcall Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/117351/pipcall?page=2) > PiPcall Mobile+ is a business phone system for field, frontline and deskless workforces. Unlike VoIP phone systems, which carry calls over WiFi or mobile data, Mobile+ carries calls over the mobile voice network (GSM/VoLTE), so business calls connect reliably wherever there is mobile signal. Who it's for: PiPcall serves UK organisations in two situations. Safety-critical operations, where call recordings are required as evidence: rail teams making trackside and depot calls, electricity and gas field crews, construction, and safety-critical people management. When an incident occurs, the recording must exist, so calls cannot depend on WiFi or data coverage. Field workforces, where the mobile is the core work tool: utilities, healthcare, retail, recruitment, logistics and property teams that need business calling, call recording and UC features on employee mobiles, managed centrally. How it works: Deploy each user by physical SIM, eSIM or the PiPcall app. All three options call over the mobile voice network. The app uses the phone's existing SIM to connect calls but presents a separate virtual business number, so business and personal calls stay fully separated on one device. For office-based roles, optional VoIP endpoints, including a desktop softphone and compatible desk phones, connect to the same service. What's included: UK business numbers, call routing, hunt groups, IVR, call transfer, voicemail, mobile call recording, reporting, and central administration of every user and number from one portal. Why teams choose it: Reliability. Calls are carried on the mobile voice network, not WiFi or mobile data. Evidence. Business calls can be recorded and stored centrally, with admin-controlled access, retention and export. Separation. Business calls, recordings and numbers stay with the business, never on personal lines. Flexibility. Mix SIM, eSIM, app and VoIP endpoints per role, and scale as your team changes. UK-based support from the PiPcall team. PiPcall is trusted by UK field workforces and is independently reviewed on Capterra and GetApp and Trustpilot. > > Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 12 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: PiPcall ## Commercial Context - **Starting Price**: £15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: PHONE SYSTEM - £15 per user, per month Implement a flexible cloud-based business phone system that supports a wide range of business communication needs. ✓ Virtual phone number ✓ Unlimited calls to UK landlines \& mobiles ✓ Mobile app, desktop app and desk phone ✓ SMS ✓ Phone system features: Business numbers, CRM integration, call recording, ring groups, voicemail to email, IVR and greeting plus more ✓ Free training and call journey setup ✓ Admin portal - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Call Center Integration - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting ## Integrations (7 total) - Bullhorn - HubSpot CRM - HubSpot Content Hub - Pipedrive - Vtiger CRM - Zendesk Suite - Zoho BackToWork ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) ## Related Categories - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Softphone Software](https://www.softwareadvice.ie/directory/1706/best-softphones/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (890 reviews) 2. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (468 reviews) 3. [Dialpad](https://www.softwareadvice.ie/software/74028/dialpad) — 4.2/5 (571 reviews) 4. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1206 reviews) 5. [Kixie PowerCall & SMS](https://www.softwareadvice.ie/software/28441/kixie-powercall) — 4.6/5 (295 reviews) ## Reviews ### "Brilliant Experience" — 5.0/5 > **John** | *7 July 2023* | Printing | Recommendation rating: 10.0/10 > > **Pros**: There is a complete functional fit between our requirements and the PiPcall system. The transparency it gives us around our outbound sales activity not only helps create a culture of healthy competition within the team, but is also used to underpin our sales strategy and execution. The product is very user friendly and intuitive and was very low effort to integrate with our existing business processes. > > **Cons**: The only way I think the product could be improved is by enabling customisation on the dashboard reporting screen and the ability to completely automate the report tool, enabling you to set up reports automatically that would be sent to you at variable cadences set by the administrator. You can still pull the reports out of the tool that you need, but it is a manual process. > > Before we implemented PiPcall we had no way of measuring the outbound activity of our sales team. Sales strategy in this area was dictated by gut feel as opposed to data. Deploying PiPcall has enabled us to create a culture of healthy competition in the team resulting in higher outbound activity levels. The data we now measure has enabled us to deploy measurable KPI's for our team and underpins the data driven and scientific way we now execute in this part of the business. ----- ### "Great growing company with a unique take on small business phone management" — 5.0/5 > **Ali** | *22 August 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The call routing over GSM is a great touch which gives superior quality over even the best VOIP connections. The fact the team were happy to setup to my specifications and took the time at short notice to hop onto multiple calls with me. Nothing is too mcuch trouble. > > **Cons**: There are a few features I would like to have exposed on the app but everything I raised was in the pipeline or immediately addressed. I had a small issue importing contacts but the guys were on it and sorted this for me > > Fantastic company with great staff who are flexible to your needs which is important for me when choosing a product so key to our business. ----- ### "A second number on my phone" — 3.0/5 > **Matthew** | *1 April 2022* | Religious Institutions | Recommendation rating: 4.0/10 > > **Pros**: I like that I could have a second number on my phone without using a separate phone or investing in a dual-sim phone. > > **Cons**: The software was glitchy and functioned poorly, especially on a phone with a previous version of Android. When I received calls from contacts, it often wiped the contact from my list. > > It proved an unreliable way of maintaining contact, and eventually I upgraded my phone. Although the user experience was somewhat improved when I used a newer phone and the latest iteration of Android, the software was still not very user-friendly, and the cost of the service was greater than having a second SIM card. ----- ### "Great team, great support, great service." — 5.0/5 > **Nick** | *17 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I ported in all my old numbers and PiPcall handled that for me going to multiple sources to get them. I went from a very flakey supplier to a guaranteed personal and attentive service who respond to emails and calls in a timely manner. > > **Cons**: No cons. Really impressed and recommend many of my clients to use the service too. > > At one stage I had lost access to my control panel with my old supplier and I was really worried I may even lose my numbers. PipCall reassured me and I no longer have that black hole feeling that my voip numbers are at risk. ----- ### "Good service and supportive team" — 4.0/5 > **Bronte** | *24 February 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Desktop app easy to use, good quality of calls, admin panel easy to manage, and good customer support. > > **Cons**: Mobile app is basic. Difficult to manage/maintain voicemail admin (recording/changing messages). > > Very good service, easy to use, and good customer support. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/117351/pipcall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/117351/pipcall) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data