--- description: Review of ConnectWise SIEM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ConnectWise SIEM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Endpoint Protection Software](/directory/4777/endpoint-protection-software/software) > [ConnectWise SIEM](/software/118233/perch-security) # ConnectWise SIEM Canonical: https://www.softwareadvice.ie/software/118233/perch-security Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/118233/perch-security?page=2) > ConnectWise SIEM (formerly Perch) is a threat detection and response management solution that allows organizations to design, deploy and manage custom cybersecurity programs. The platform includes a threat hunting functionality with drill-down capabilities, which assist administrators with evaluating threat alerts, logs and related information. ConnectWise SIEM allows enterprises to detect potential threats, security issues and malicious activities across the network and connected devices via a unified portal. IT professionals can gain visibility into Windows logs, active assets, HIPAA and PCI DSS compliance, networking status and other metrics via a dashboard. Additionally, users can evaluate issues, instance and other events through real-time alerts and store the information in a repository for future reference. ConnectWise SIEM supports integration with a variety of third-party applications such as G Suite, Microsoft teams, Cisco, Salesforce, Bitdefender, Freshdesk, and more. Pricing includes monthly subscriptions and support is provided via phone, email and other online measures. > > Verdict: Rated **4.5/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 54 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ConnectWise - **Location**: Tampa, US - **Founded**: 1982 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Ireland, Luxembourg, Netherlands, New Zealand, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - Audit Management - Audit Trail - Compliance Management - Continuous Monitoring - Dashboard - Data Security - Data Visualisation - Event Analysis - Event Logs - Firewalls - HIPAA Compliant - IT Reporting - Incident Management - Intrusion Detection System ## Integrations (19 total) - AWS CloudTrail - Auth0 - Bitdefender GravityZone - Carbon Black Cloud Workload - Cisco Meraki - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Mailgun - Microsoft 365 - Microsoft Teams - Okta - OpenText Core DNS Protection - OpenText Core Endpoint Protection​ ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Endpoint Protection Software](https://www.softwareadvice.ie/directory/4777/endpoint-protection-software/software) ## Related Categories - [Endpoint Protection Software](https://www.softwareadvice.ie/directory/4777/endpoint-protection-software/software) - [Computer Security Software](https://www.softwareadvice.ie/directory/4528/security/software) - [Email Security Software](https://www.softwareadvice.ie/directory/4302/email-security/software) - [Cloud Security Software](https://www.softwareadvice.ie/directory/4329/cloud-security/software) - [Network Security Software](https://www.softwareadvice.ie/directory/4170/network-security/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1822 reviews) 2. [Iru](https://www.softwareadvice.ie/software/71745/Iru) — 4.9/5 (490 reviews) 3. [PDQ Deploy & Inventory](https://www.softwareadvice.ie/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews) 4. [JumpCloud](https://www.softwareadvice.ie/software/180508/jumpcloud-directory-as-a-service) — 4.6/5 (293 reviews) 5. [Action1](https://www.softwareadvice.ie/software/261079/action1) — 4.9/5 (238 reviews) ## Reviews ### "CNWR Review" — 5.0/5 > **Matt** | *19 January 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Customer service is top-notch and the community is probably the biggest selling point. To be quite honest they have built a tool that anyone could build but they are selling the community and their willingness to continue to improve upon their tool. Their team has been incredible to work with and has been a shining light in the community in terms of continuing to improve and thought leadership. > > **Cons**: The price is the only issue and it's really actually a competitive price. ----- ### "A great product that has helped us immensly in providing cyberdefense to our customers" — 5.0/5 > **Karl** | *5 January 2021* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The product is comprehensive. It touches the network, the individual hosts and cloud based resources. It all aggregates into a very flexible and feature rich SIEM or SIEM like tool that helps us really figure out what is going on. > > **Cons**: When we first engaged with Perch they had not yet completed some key integrations. Those have been completed now. I can't really think of a current limitation that we wish were better. We are very happy with the product. > > A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in our customers. We have multiple success stories from this product where a significant crisis was stopped before it became a crisis. Also, it is very reasonably priced. This has made it easier for us to approach even our smaller customer. Lastly, we use the product to help us protect and detect our own network. ----- ### "ConnectWise SIEM review" — 3.0/5 > **ville** | *22 February 2026* | Computer & Network Security | Recommendation rating: 5.0/10 > > **Pros**: The "Co-Managed" SOC Model, MSP-First Multi-Tenancy, Deep Integration with the ConnectWise Ecosystem, "Proof-Based" Threat Detection, Ease of Deployment > > **Cons**: The "Perchybana" Learning Curve, Granularity and Access Control, Platform Performance \& "Lags", Ticketing \& Integration "Gaps", Log Retention \& Export Limits ----- ### "Perch Security - SOC-backed Threat Hunting and SIEM that is not complicated" — 5.0/5 > **Chris** | *6 January 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The Perch solution has a very community-esque feel. Users of Perch love it and are not afraid to support one another, share tips, tricks, customizations, etc. This collaboration and feedback is also present within Perch and the improvements that are made to the product it reflect the users' requests and needs. > > **Cons**: This is a product where the more one puts into it, the one gets out of it. It is no magic system out of the box per se. This is not really Perch's fault, but to the layperson, one could thing that. > > The people at Perch from the top to the bottom are great. If you run into issues, have questions, or just need some advice, they are there for you. Also, their SOC is based in Houston on USA soil which is important to many when you have someone watching your back from a cyber perspective. ----- ### "An enterprise vs MSP view." — 4.0/5 > **Matt** | *11 January 2021* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost. > > **Cons**: Query of information via Perchbana needs to be segmented by client sites. > > I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/118233/perch-security?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/118233/perch-security) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data