About CarePaths EHR

HIPAA-Compliant & ONC-Certified Cloud-Based Electronic Health Records & Practice Management. Solo-practitioners or groups of all sizes can grow and manage their practice for an affordable price. Get telehealth, claims, and eligibility checks for FREE! Includes e-statements, online scheduling, appointment reminders, ready-to-use clinical documentation, customizable forms, secure messaging, outcomes monitoring, and much more!
CarePaths EHR Software - CarePaths EHR Dashboard
CarePaths EHR Software - Section of Patient Record
CarePaths EHR Software - Scheduling Portal
CarePaths EHR Software - eFax Portal
CarePaths EHR Software - Claims & Revenue Cycle Management
CarePaths EHR Software - Reporting Portal
CarePaths EHR video
CarePaths EHR Software - CarePaths EHR Dashboard - thumbnail
CarePaths EHR Software - Section of Patient Record - thumbnail
CarePaths EHR Software - Scheduling Portal - thumbnail
CarePaths EHR Software - eFax Portal - thumbnail
CarePaths EHR Software - Claims & Revenue Cycle Management - thumbnail

CarePaths EHR pricing

CarePaths EHR has a free version and offers a free trial. CarePaths EHR paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to CarePaths EHR

SimplePractice

SimplePractice is a cloud-based mental health solution that helps wellness professionals automate processes related to...

InSync Healthcare Solutions

Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured...
RXNT’s integrated suite of EHR, Practice Management, and Medical Billing software optimizes clinical outcomes and...

TheraNest

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health...

TriMed Complete

TriMed offers a complete software suite which includes Electronic Health Records, Practice Management, Patient Portal,...

Intelligent Medical Software

IMS (Intelligent Medical Software) by Meditab Software is an Electronic Health Records (EHR) and Practice Management...

CarePaths EHR Reviews

Feature rating

Value for Money
4
Functionality
3.5
Ease of Use
3.5
Customer Support
3.5
5 reviews of 31 View all reviews
Mary ann S.
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2017

This is a terrific program! Great support!!!

Ease of charting and prescribing.

Pros

Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent.

Cons

Would like to have the ability to do prior auths when I am in the patient's chart. Currently I have to go to another site to do that. Also, would like to be able to fax more notes than 5 at each time. Many of my records are lengthly and numerous. It takes a lot of extra time to have to fax 5 charts at a time.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/12/2017

I like using EHR. Disappointed that Carepaths stopped having rates for part time therapists.

Pros

It's very easy to fill out clinical notes and file insurance claim forms. I also can get EOBs online and have them posted to clients' accounts. There is the ability to use video therapy which I have done a couple times. I can't really compare this to other EHRs

Cons

I started out paying as a part time therapist. Carepaths has now stopped having a part time fee and so I now pay high amount. That's a huge jump for someone seeing around 8 clients per week. I know I could stop using them, but now that all my clients are listed there, it's difficult to stop.
Other cons: when I see a couple, I have to set up two accounts for them to fill out paperwork as there isn't a way to have two signatures on Carepath's consent forms. Also, the clinical forms have a space to put in the client's next appointment but then that appointment time doesn't automatically transfer to the scheduling page. Carepaths doesn't ask for user feedback about usability. There have been several major software changes, but never did they ask users what we think might be useful.

Akash K.
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
4
Customer Support
2

2
Reviewed on 4/2/2020

Very serious hidden issues which they are not open about

Pros

The main feature is the low price, considering all of the advertised features. The simple interface appealed to us as well. I think this EMR would be fine for any clinician who is NOT sending claims to insurance or paying other clinicians on a fee split.

Cons

- They are not open about the reports not working. If you need to pay clinicians on a fee split, they will tell you that you can run reports to do it, but the reports they tell you to run do not accurately calculate pay. I have told them repeatedly they need to let any other group practices know that they are NOT paying clinicians correctly, but they act like it's not a big deal. Obviously they do not have a lot of money budgeted for programming and the poor customer service people have to cover for this.
- ERAs will very regularly NOT come in, despite us getting paid by insurance. We spend countless hours monthly calling BCBS manually to sort this out. When we identify what ERAs are missing, we then need to MANUALLY post those ERAs into the system. I am paying for double the clerical staff that other practices my size utlilize.
- There are issues with ERAs double allocating or over allocating, though accounting won't reflect this. So if you took too much copay, and then apply an insurance payment, it will let you apply an excess to the charge and the balance will show as $0. Now your accounting is off
- There are basic features you'd expect which are not there. For instance, you can't turn off the messaging feature in the portal.
- Their invoicing does not do a good job of separating people with real balances from people for whom you are waiting for insurance payment.

Robyn S.
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 5/12/2017

Overall positive

Purchased it primarily for my own practice. Others have joined, fairly easy to teach others.

Pros

ease of use for billing and note taking. Availability of video. Access to eob's from medicare. The customer support is always helpful and responsive.

Cons

Sometimes hard to get assistance (other times I barely wait an hour). When regulations change, for example icd 10, updates were not timely. I find accounting section to be too burdensome and use an excel spreadsheet instead. Not happy with that either. Would like to see something that is more user friendly for accounting. Would also like to have calendar synced with google calendar or have the carepath one on my telephone. The calendar is another feature I do not use as I need to have access to it all the time. Wish I could dictate my notes, I hear another program has this feature.

Linda B.
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/12/2017

We have several clinicians using carepaths, and we have been pleased with the ease of use.

Pros

Customer service has always been very prompt, and carepaths is always updating to make is easier for the clinician.
They have many features that make it easy for us regarding billing, and running reports.

Cons

Our customers are having problems reading their bills. There are 4 options for sending statements, but so far we've not found one that customers understand clearly.
There are also times our billing gets stuck by the clearinghouse and we do not catch it. We wish there was an alert that this happened.
I love the reports I can get on carepaths, but as a supervisor I wish there was a way to run reports on each clinician, or pull up each clinicians caseload.

Related categories