About ChiroTouch

ChiroTouch is the cloud standard in chiropractic software and the only completely integrated EHR software that can be accessed any way, anytime, and on any device. Easy in Every Way - ChiroTouch is easy to get started, access, learn, and use. Completely Integrated - ChiroTouch is a completely integrated software system - one seamless, end-to-end experience. We Know Chiropractic - Loved, trusted, and used by more than 21,000 providers for over twenty years.
ChiroTouch Software - ChiroTouch
ChiroTouch Software - ChiroTouch In App
ChiroTouch Software - Reports
ChiroTouch Software - ChiroTouch - thumbnail
ChiroTouch Software - ChiroTouch In App - thumbnail
ChiroTouch Software - Reports - thumbnail

ChiroTouch pricing

ChiroTouch does not have a free version. ChiroTouch paid version starts at US$159.00/month.

Starting Price:
US$159.00/month
Free Version:
No
Free trial:
No

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ChiroFusion

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ChiroTouch Reviews

Feature rating

Value for Money
3.7
Functionality
3.9
Ease of Use
3.9
Customer Support
3.8
5 reviews of 777 View all reviews
Chelsea
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2018

Great Quality, Great Service

I have worked with ChirTouch for 5 years and I love it. I recommend it to all chiropractors I work with. Customer service is, more often than not, very helpful and they are at least attentive and quick to respond. The whole system is seamlessly integrated from online apt requests, auto population of paperwork, self check-ins, billing, it really is outstanding compared to all other chiro software I work with. The only thing that needs help is the patient statements. Instead of separating the amount due from the insurance co and the patient, it will put those two amounts together, before the insurance has paid the DOS and print a statement as if the patient owes the whole balance so with the 100s of patients we have, it is not economical to print all those statements and go through them one by one for accuracy. I have yet to figure out the best way to print accurate statements in bulk fashion and welcome help from ChiroTouch or anyone else familiar with this.

Pros

the intuitive nature of all basic functions, ease of use and organization

Cons

One thing only - the patient statements are too complicated when trying to do a 'mass' monthly production.

Dr. Joseph
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

4
Reviewed on 17/3/2020

Better than what we had, but not amazing.

We were moving from an EHR that was not working well for the clinic.

Pros

The version I have is hosted at the office. I know that EHR is going to an online platform and that is the "in thing" right now. But, with the hosted version, I own the licence and once paid off, I don't have to make that 400$ a month payment to use it.

Cons

They do not guide you on how to use the software in real life practice. Yes, they teach you what the buttons do. But knowing what the dials on an airplane mean is not the same thing as flying an airplane. They only give you access to the manual for the program if you buy their maintenance package. But, the manual is very lacking on any detailed information that makes it extremely useful. It is a very cumbersome software package to start using. Also, they do not integrate with QuickBooks. I wished that I could get the finances from this program to talk with QuickBooks.

Alternatives Considered

Practice Fusion

Reasons for Choosing ChiroTouch

It was really good to get my feet wet with EHR using Office Ally. But, it was just really hard to figure it out. I moved to Chirotouch due to use of the ipad during patient encounters. That is easier now than using Office Ally. I also liked that Chirotouch has all the financials in one program. I also needed a management system not just an EHR.

Switched From

EHR 24/7

Reasons for Switching to ChiroTouch

Practice fusion was a decent EHR to work with. It just did not provide the Chiropractic specific options that made it easy to work with. Yes, I could have programmed it in. But, that was super time consuming. You could make it work for Chiropractic, but it is not set up for Chiropractic and that makes it hard to effectively use.
Jason
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 17/8/2022

Good product

Overall it has been good. I was frustrated for the first 6 months but customer service was very good. That was what kept me going overall. They are quick to respond and generally able to fix any problem.

Pros

Notes and appointments are extremely easy to use. They are very customizable and the reason I switched from previous software.

Cons

It was not ready to go fully for billing. It had the basics but is still missing some key things to make your life easier. You cannot post zero dollar payments and it is easy to get lost with the navigation and fixing returned claims. This is its greatest weakness. I also do not enjoy paying for add ons. Any time they have new things I pay for it where other companies include it in one price. They do continue to get better with time.

Krystal
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 26/9/2022

CT Cloud Software

On a positive note, I will say that customer service really does try to help us. We can call, chat, create a case, etc. They are always kind, polite and helpful as possible.

Pros

Switching from CT classic to CT cloud was very DIFFICULT. We were wanting cloud based capability and didn't realize the entire program would change, and not necessarily for the BETTER, at least in our case. Cloud is very TEDIOUS, TIME CONSUMING, and makes the SIMPLEST procedures that we use daily, very difficult.

Cons

The ease of everyday use ... not there. We changed to cloud 3/1/22 and basically had to troubleshoot, pretty much everything, since then. There is a HUGE lack of effective training. We have spent SO MUCH TIME researching and looking up how to do even the most BASIC things. We also had to change our clearinghouse, which was something we did NOT want to do, but we did. It did NOT go well. All this had to be done WHILE we continued to practice. I am STILL correcting claims and re -sending.

Kristine
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/8/2022

Excellent software!!!

Excellent in all areas! I was able to navigate the system and the tutorial video with ease.

Pros

Transition to using Chirotouch was very smooth. Techinal support is extremely helpful and very efficent. The self help options available can very often anwser my questions, saving me time.

Cons

I actually have no complaints! System is very user friendly and if help is needed the call is quick and questions are anwsered quickly.

Response from ChiroTouch Integrated Practice Solutions

Hi Kristine,

Thank you for your review of ChiroTouch! we are thrilled to hear you and the doctors at your practice love the software. Our goal is to provide the best experience for our customers so they can provide the best service for their patients.

Thank you for being part of the ChiroTouch family. Cheers!

Replied 30/8/2022

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