--- description: Review of GrubHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: GrubHub | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Food Delivery Software](/directory/1831/food-delivery/software) > [GrubHub](/software/119107/grubhub) # GrubHub Canonical: https://www.softwareadvice.ie/software/119107/grubhub Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/119107/grubhub?page=2) > Grubhub is a cloud-based takeout and delivery solution designed for organizations and restaurants to streamline the process of food ordering, payments and distribution. The platform allows businesses to set up recurring food requests, schedule pre-orders and put up ordering guidelines at the workplace. Grubhub’s data filters allow employees to sort from individual meal plans crafted to deliver on remote locations. Corporates can also set up specifications on arranging meals for individuals, teams, events, virtual meets and more. Additionally, it enables businesses to generate monthly invoices digitally with every order detail. Additionally, it provides budgeting tools to allocate food ordering budgets for teams and employees. Support is provided via documentation, forum, FAQs, online chat, email, phone and more. Pricing details are available on request. > > Verdict: Rated **4.3/5** by 131 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 131 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: GrubHub ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact GrubHub directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Delivery Tracking - Employee Management - Food Delivery Dispatching - For Restaurants - Gift Card Management - Kitchen/Menu Management - Live Tracking - Mobile Access - Online Ordering - Online Payments - Order Management - Order Processing - Order Tracking - Point of Sale (POS) - Real-Time Reporting ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) ## Related Categories - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) - [Online Ordering Systems](https://www.softwareadvice.ie/directory/3717/online-ordering-system/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/Restroworks) — 4.9/5 (614 reviews) 2. [Owner.com](https://www.softwareadvice.ie/software/397734/owner-com) — 4.6/5 (104 reviews) 3. [Square Point of Sale](https://www.softwareadvice.ie/software/374161/square-register-pos) — 4.6/5 (3031 reviews) 4. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (552 reviews) 5. [StoreKit](https://www.softwareadvice.ie/software/119800/storekit) — 4.9/5 (108 reviews) ## Reviews ### "GH is the best of all the food delivery companies" — 5.0/5 > **James** | *9 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like most about GH is their service. GH+ is a fair price, food doesn't cost too much over normal price like uber eats, and the food is almost always on time. > > **Cons**: GH+ stores of a franchise don't auto populate if they aren't the closest one to you. > > I use it weekly if not more. I work a ton and its nice to get some food delivered so I don't have to waste time or gas getting out there. Free delivery with GH+ is a huge bonus. ----- ### "Great for Company Lunches" — 4.0/5 > **Melissa** | *28 November 2023* | Architecture & Planning | Recommendation rating: 7.0/10 > > **Pros**: We use this service to both coordinate a work/employee lunch, but also when having a vendor/trainer come in that provides a lunch for the group. > > **Cons**: Sometimes doing group orders and having someone else pay can get tricky. ----- ### "GrubHub's Technology Lags That of Other Ordering and Delivery Services for Restaurant Owners" — 3.0/5 > **Theodore** | *16 July 2023* | Restaurants | Recommendation rating: 5.0/10 > > **Pros**: They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in. > > **Cons**: GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and \*no\* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking. > > Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those. ----- ### "A Little Pricey but Was Lifesaver After My Surgery" — 5.0/5 > **Kelly** | *11 March 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I had surgery in August 2020 and was unable to make dinner or have much use of my arms. A friend of my started a meal train for me and many of my out of town friends sent me Grub Hub gift cards. This was the first time I'd used Grub Hub, as I'm notoriously cheap and didn't want to pay the extra fees for delivery. I have to admit, I about became addicted\! The app was super easy to use and had most of my favorite restaurants. It was so nice to have all of those choices at my fingertips, and to have delicious dinners just show up at my door like magic\! Every driver did a fabulous job and we had no issues at all. Grub Hub was a lifesaver\! > > **Cons**: There were a few restaurants I wanted that weren't in the app, but I guess that is the restaurant's choice to participate. I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out to buy food it well worth the price you are paying. > > Overall I enjoyed using GrubHub and I was very sad when my gift cards were gone\! I have used it a few times since then, paying everything myself. That should tell you a lot, because as I said earlier, I'm very cheap. I don't normally spend money on something like delivery fees when I can do it myself. But sometimes you just need the convenience of delivery and GrubHub does a great job. ----- ### "GrubHub" — 4.0/5 > **Elizabeth** | *24 September 2021* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: The software is easy to use and create food pickup or delivery orders. It uses your location to show available restaurants in your area which is helpful because we don't always know about the places that open nearby. > > **Cons**: Sometimes I don't feel like it has as many features or restaurants as other food delivery software but it has been improving in the past year. > > It has helped making ordering group meals seamless and the customer service is great. I like that they are constantly improving their software and ways to make it stand out. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/119107/grubhub?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/119107/grubhub) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data