HubSpot Marketing Hub

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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About HubSpot Marketing Hub

HubSpot is a leading growth platform. Over 52,000 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Marketing Hub helps companies of all sizes create a web presence, convert online traffic into leads that can be tracked and nurtured and analyze prove your true marketing ROI. Marketing Hub is built to serve B2B and B2C customers in a variety of segments, including software, technology, accounting, construction, retail, real estate and more. Marketing Hub offers a variety of solutions to attract more visitors, convert more leads, close more deals and ultimately delight more customers. With integrated blogging, and content creation tools you can create more of the content your prospects crave and make it impossible for them to miss it with SEO optimization built-in. Next, convert more leads with landing pages that take minutes to build and launch and add a form, CTA, or live chat with ease. Nurture leads with world-class marketing automation and turn happy leads into delighted customers. HubSpot is comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, and gives companies the tools they need to Grow Better.
HubSpot Marketing Hub Software - Dashboard
HubSpot Marketing Hub Software - Landing Pages Home
HubSpot Marketing Hub Software - SEO Tool
HubSpot Marketing Hub Software - SEO Optimizer
HubSpot Marketing Hub Software - Website Analytics
HubSpot Marketing Hub Software - Reporting
HubSpot Marketing Hub video
HubSpot Marketing Hub Software - Dashboard - thumbnail
HubSpot Marketing Hub Software - Landing Pages Home - thumbnail
HubSpot Marketing Hub Software - SEO Tool - thumbnail
HubSpot Marketing Hub Software - SEO Optimizer - thumbnail
HubSpot Marketing Hub Software - Website Analytics - thumbnail

HubSpot Marketing Hub pricing

HubSpot Marketing Hub has a free version and does not offer a free trial. HubSpot Marketing Hub paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
No

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Browse HubSpot Marketing Hub Reviews

6,155 of 6,155 reviews
Sort by:
Daniela
Daniela
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 16/12/2024

Excellent tool with many options. Great even in the limited free version.

Excellent. I use it for contacts and to keep track of emails, and it is a great help. The integration with Gmail makes it very easy to save all the emails, and even to send emails directly from Hubspot. It is really a great help.

Pros

I love the flexibility it offers in customising some fields, including in the free version. It is a great way to start using and testing it before engaging in a more advanced use.

Cons

Some parts of the user management are not ideal, meaning that, for example, it is impossible to read a thread of emails.

Alternatives Considered

Zoho CRM

Reasons for Switching to HubSpot Marketing Hub

It was very complete and it offered a lot of features and possibility for customisation.
Elena
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2024

Excellent tool for small B2B marketing department

Pros

Great user interface, genuinely helpful support, very little time to value.

Cons

Honestly, I haven't really discovered anything I don't like so far.

Ricki
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 26/11/2024

Hubspot isn't all good (or all bad) it's a Goldilocks fit (for some)

HubSpot Marketing Hub has a comprehensive suite of tools and easy interface. However, its expense, steep learning curve, performance issues, and limited customization options can be drawbacks for some.

Pros

HubSpot Marketing Hub's easy interface and comprehensive tools were a breeze to navigate and implement strategies with. From email marketing to content creation, the CRM integration was particularly helpful in tracking lead generation and nurturing. And, the automation features saved significant time and effort in repetitive tasks.

Cons

Expensive! I found that it can become overwhelming for small teams and anyone with limited marketing budgets. Another thing is the steep learning curve for advanced features can be daunting. And the customization options can sometimes feel limited. Additionally, for the price I was frustrated with performance issues and bugs, especially during critical campaigns.

  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
4
Customer Support
1

3
Reviewed on 6/12/2024

Not sure why they have such great reviews

Our sales and marketing team find HubSpot actually quite hard to use. If our company was to switch from it, no one would miss it. Marketing has already decided to use Customer.io and sales is looking else where as well.

Pros

It's a fairly powerful platform, but when directly compared with Keap or Customer.io. It's not exactly better for the cost. They likely have more integrations than anybody else. That's about it. I feel like they stopped caring about their customers as much while they tried to sell their company in Google earlier this year.

Cons

Hubspot use to be the easiest to use all-in-one platform. But, these days allow their competitors have caught up and charge less. When you have a problem with the product or the integration you built, their service is not very helpful.

Antoine
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/12/2024

Marketing automation at its finest

Hubspot is more than a marketing automation platform, it is a community of marketers, an ecosystem of people with experiences that is willing to share to grow. The wealth of marketing content makes learning seamless.

Pros

Hubspot beautifully merges all the functions of a marketer's role into on comprehensive suite that is well integrated.

Cons

Hubspot does many things very well, but is not the best tool at any one task. It's a compromise but having a one-top-shop/hub is invaluable.

Alternatives Considered

Marketo Engage

Reasons for Switching to HubSpot Marketing Hub

Solution interface seemed easier to adopt, and price was much less expensive.
Alexa
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

New user but excited to unlock all of hubspot's potential

Just dipping our toes into it but overall very happy with it.

Pros

There are so many options to create and managing the hub is super user friendly.

Cons

Having to hire someone for integration because there is so much.

Kevin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2024

Hubspot Sales Review

Positive overall. I've used Hubspot for over 10 years and very happy with it services and set of tools for marketers and businesses

Pros

Simple and straightforward. I particularly like Hubspot sales as it helps in my lead scoring and evaluation of potential leads and email marketing

Cons

While the tool is fairly straightforward, it lacks integration with mobile devices and Firefox in particular.

Alternatives Considered

Sailthru by Marigold and Klaviyo

Reasons for Switching to HubSpot Marketing Hub

Hubspot had the widest array of all in one tools under a single platform, which made it easier to integrate
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 11/12/2024

Good product for marketing

Overall good experience. A bit of learning curve in using and implementation.

Pros

Getting and reviewing marketing data analytics. We integrated this in our website to analyze web traffic.

Cons

Administrator dashboard is not very intuitive for less technical users. Our marketing team needed help from our internal technicians.

Alternatives Considered

Zoho Marketing Plus

Reasons for Switching to HubSpot Marketing Hub

Both products are good. We just wanted to test which one works best with our website implementation.
Molly
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 5/12/2024

HubSpot marketing

My experience overall is very good ,a been using it for years now

Pros

I like they templets very easy to edit just click

Cons

As affiliate market it help me to writer landing page for my ads

Eniola
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

Good 'how-to-use' resources.

Pros

They have good resources to learn how to navigate the app, for people learning on the job.

Cons

None that I know of yet, so far, it's been good.

Jonathan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

3
Reviewed on 1/4/2024

Internal or External - Solid Email Management, Data Collection and CRM

It did the job we needed it for within the confines of one tech product w/o needing separate services. Typically we'd need an ESP like MailChimp + Landing Page/Funnel Designer like ClickFunnels + CRM like LeadsPedia + plugins to make sure they all spoke to each other. I did all of those things in HubSpot.

Pros

It made using all of the elements under one brand/UX easier to manage. The email portion was effective and tied in with the landing pages we created which then sorted our B2B CRM. It was an effective tool.

Cons

It has a bit of a learning curve and there are plenty of features we haven't used simply because they appear to be complicated and not self explanatory.

Alternatives Considered

ClickFunnels, LeadsPedia and Mailchimp

Reasons for Choosing HubSpot Marketing Hub

I'd used the three separate services in different ventures in the past. Someone turned me onto HubSpot and showed me I could do all three in one.

Switched From

ClickFunnels, LeadsPedia and Mailchimp

Reasons for Switching to HubSpot Marketing Hub

I used them before, but someone showed me HubSpot could do it all, including the email part. That was the biggest selling point.
Grant
Grant
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 7/2/2024

Quick & easy to launch marketing campaigns.

Great free tool to start executing marketing campaigns simply and easily with little to no experience needed.
Can also grow with your needs provided you'll have budget.

Pros

Straight forward process via templates & wizards to execute campaigns.

Cons

Expensive when you need somewhat slightly more features as you grow

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to HubSpot Marketing Hub

Was an incumbent and whilst having extensive Salesforce experience, Hubspot had everything we needed.
Alyse
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 14/8/2024

Loved it but a bit expensive

I really loved using it and was sad when we cut costs

Pros

Everything was so to use from creating email campaigns to social media

Cons

The cost! for small organizations it's not possible to keep up

Alternatives Considered

WordPress

Reasons for Choosing HubSpot Marketing Hub

Mostly needed to have a place to keep everything, a better CRM

Switched From

GoDaddy Website Builder

Reasons for Switching to HubSpot Marketing Hub

After speaking with sales and also an agency it was highly recommended and we can grow
Nora
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/9/2024

Great tool

Overall, I enjoy the tool and feel it's the best in the market.

Pros

It's very easy-to-use and gives great insights into how my marketing engine is performing on a bigger scale.

Cons

HubSpot keeps changing the pricing structure, which gets more and more complicated. They recently changed the navigation which got a lot of backlash.

Reasons for Switching to HubSpot Marketing Hub

More features, better price, and easier to use
Jamie
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 18/10/2024

Hubspot has been effective

Overall, it’s an effective tool for driving marketing success.

Pros

HubSpot Marketing is a powerful, user-friendly tool that simplifies inbound marketing efforts. Its all-in-one platform makes it easy to manage everything from email campaigns to SEO, landing pages, and social media, with a strong focus on automation. The integration of analytics provides clear insights, allowing businesses to track performance and optimize strategies in real time.

Cons

It’s particularly helpful for small to medium-sized teams looking to streamline their marketing activities. However, the cost can be a drawback for smaller businesses, especially as more features are added.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/8/2024

Powerful, but not affordable for micro/small businesses

Very positive, but the pricing model doesn't work for us.

Pros

HubSpot has a great balance between features and user-friendly interfaces. Almost anyone can set it up to do what they need to, without training or expert help.

Cons

While powerful, HubSpot isn't exactly friendly for micro and small companies. Advanced features cost too much for businesses with just a select few clients/customers. It's only suited for companies with large volume/very high ARR from each clients.

Spending few hundred, and upwards of 1,000 per month is not feasible for most. I would much prefer a usage-based pricing, rather than "feature gating". A company with a dozen of clients using advanced features doesn't "cost" HubSpot nearly the same as a massive company using the same features.

Pricing is relatively similar whether you have 10 or 1,000 contacts, and that made us stop using HubSpot as a micro company focused on relationships, not volume.

Katie
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 17/7/2024

HubSpot Marketing Hub is a Good Investment

Pros

HubSpot Marketing Hub is a powerful platform that stands out for its user-friendly interface, extensive integrations, and scalability.
The platform's emphasis on automation, analytics, and ease of use makes it a top choice for marketers looking to increase efficiency and drive better results from their marketing efforts. However, pricing tiers and feature availability should be considered based on specific business needs and scale.

Cons

The cost is a big factor to consider when making your decision. The complexity for beginners is something to consider; it could be overwhelming to learn all the capabilities and fully leverage all ins functionality.

Alternatives Considered

Teamwork.com and NetSuite

Switched From

Salesforce Sales Cloud
Hakan
Hakan
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/7/2024

Hubspot is the best helper for me

Everything is good for us, so it is great to use it .

Pros

Ease of Use, Comprehensive Analytics, Integration Capabilites, SEO and content management, Automation and Personalization

Cons

It costs too much and is difficult for beginners.

Clifton Gage
Clifton Gage
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/6/2024

Hub spot is Revolutionizing Marketing!

My overall experience with HubSpot Marketing Hub has been excellent. It's a powerful tool that has helped me streamline my marketing efforts and achieve better results!

Pros

What I like most about HubSpot Marketing Hub is its user-friendly interface and the comprehensive tools it offers for managing and optimizing marketing campaigns.

Cons

I found it hard to pinpoint anything specific that I disliked about HubSpot Marketing Hub. Any minor issues I encountered were too small to mention.

Tommy
Tommy
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/8/2024

Automate Marketing Flows!

Pros

Easy to create emails, forms, "landing pages", and automated flows for contacts. It works especially well if you can link up zapier to automate adding contacts and export records instantly

Cons

Wish it had more email deliverability insight or tools to use. You'll likely send hundreds of emails with your domain so deliverability and domain health is important

lucky
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
5

4
Reviewed on 8/6/2024

HubSpot Marketing Hub Review

My overall experience has been a positive one because it delivers real-world results with improved customer satisfaction and customer acquisition. I would recommend it to media-centric organisations.

Pros

I liked its ease of use most because it made it usable by all our editorial team without needing extra training, saving time and costs.
Other features I like include the automation features such as automated scheduling and AI-aided content suggestion which significantly improves the quality and relevance of our content.

Cons

What I liked least about HubSpot is its high costs which make it relatively unaffordable for small enterprises.

Gustavo
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2024

Very happy with HubSpot Marketing Hub

The automation features have streamlined our processes, and the audience segmentation allows for personalized communication that boosts engagement. The user-friendly interface makes it easy for our team, and the analytics tools provide valuable insights. Overall, HubSpot has greatly improved our marketing efficiency and customer connections.

Pros

What I like most about HubSpot Marketing Hub is that it helps businesses attract, engage, and convert customers through great digital marketing tools.
It also includes solutions for sales, customer service, and customer relationship management.
It's a great CRM.
I love marketing automation and social media management

Cons

Some customization features, such as advanced email template or landing page customization, can be somewhat limited compared to other platforms, which may not meet the needs of businesses looking for a fully tailored experience.

Timmy
Timmy
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/7/2024

HubSpot: Where Marketing Spells Come to Life!

As a user, I’ve found HubSpot Marketing Hub to be an all-in-one cauldron of marketing magic.

Pros

Efficient All-in-One Solution: HubSpot combines CRM, automation, and analytics seamlessly. It’s like having a Swiss Army knife for marketing.

Cons

HubSpot Marketing Hub’s learning curve can be steep, and some integrations are limited. Also, the price may be a hurdle for smaller businesses.

Nesma
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/4/2024

HubSpot Marketing Hub

Pros

HubSpot provides a centralized platform for managing Ad Campaigns and Ad Sequences, ensuring quick access and ease of reference. Additionally, HubSpot offers a comprehensive overview of key metrics such as impressions, clicks, deals, expenditure, and ROI.

In terms of email marketing, HubSpot's Marketing email tool simplifies the process of drafting, scheduling, and analyzing email campaigns. It offers detailed analytics on recipient engagement, delivery rates, and campaign performance.

Furthermore, HubSpot includes a lead capture tool for creating forms that can be integrated into websites or emails. These forms can include customizable CTAs and provide insightful data analysis options.

One standout feature of HubSpot is its organized structure, with dedicated sections for various functionalities. Within each section, there are intuitive analytics and reporting tools that prove to be highly beneficial and convenient.

Cons

Marketing Hub can be a bit steep. Some users may find it challenging to navigate all of the features and settings at first. However, once you get familiar with the platform, it becomes much easier to use and fully leverage its capabilities.

Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/8/2024

Accurate Marketing Hub Software

HubSpot is a great Marketing Hub tool which I prefer to every social media influencer

Pros

The Batch Marketing is what I like most in HubSpot Marketing Hub

Cons

Infact I really like using HubSpot Marketing Hub, due to this I get no negative word against this Software

Nicola
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
4
Customer Support
2

3
Reviewed on 24/8/2024

Good software, wreaked by ill thought out and infuriating pricing tiers

Absolute basics are fine but overall it's super frustrating as the menu system still shows all the features, but inevitably you just get pinged over to an upgrade page. Honestly if you're starting out DON'T go with Hubspot since you'll likely need to suffer the disruption of moving away on cost grounds. Their PRO plan is ridiculously expensive for the immediate next tools a growing SME needs.

Pros

The Hubspot UI in general is clearer and their email builder less laggy or buggy than some other CRM's we've used.
Basics like import and export of contacts is very easy to do.
Custom fields easy to setup.

Cons

Absolutely detest their pricing structure and use of paid marketing contact thresholds. Of ALL the many software packages we use the Hubspot pricing is the most complicated and infuriating. There is also a simply MASSIVE jump up in cost from their Starter plan to the PRO plan. And guess what so very many of the pretty essential marketing tool (split tests, automation etc etc) are only available on the PRO plan. It's just ridiculous that Starter is £14/mo per seat and the PRO plan is £700pm + £40/mo per seat!! Talk about NOT offering a transition plan for their customers as they grow.

Alternatives Considered

Zoho CRM, ActiveCampaign and Mailchimp

Reasons for Choosing HubSpot Marketing Hub

For the Sales and Service hubs within Hubspot - liked the all-in-one solution offered by Hubspot

Switched From

Brevo

Reasons for Switching to HubSpot Marketing Hub

All-in-one solution covering sales and service as well as marketing
Shir
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/1/2025

The best space to achieve continuous tracking and winning new deals.

With HubSpot all your updates in one place, boost collaboration and engagement around everything that's driving new deals.

Pros

HubSpot is easy to use, its amazing dashboards help me seamlessly collaborate and manage my marketing tasks. HubSpot keeps everything in one place, clear and easy to track. I love how it seamlessly connects email, calendar, keeping my team and I on the same page at all times. I love how HubSpot captures every detail from the source and provides very detailed data that helps me reach better targeting. The live analytics let me instantly adjust campaigns and see results improve immediately. I love how I can pull up reports that show everything about the opportunities our team is working on.

Cons

HubSpot has everything we need, simplifies tasks without complications. Incorporating some charts can help us understand the current situation faster.

Andy
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 2/9/2024

Excited to develop our processes

Covering automation, emails and social media it has been an incredible useful tool when used in conjunction with contact data. There could be improvements as some features are limited or long winded.

Pros

The ability to manage individual campaigns from a single area and also track the effectiveness relative to contacts.

Cons

A high price point and the need to manage contacts to stay within price brackets. Marketing emails could be better along with the ability to use deal and contact info together.

Alternatives Considered

Zoho CRM, iSAMS, monday CRM and Salesforce Sales Cloud

Reasons for Switching to HubSpot Marketing Hub

Overall it offered the best value of money against ease of implementation. The integrations were extensive too.
Beatricia
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 31/7/2024

Great platform for automated marketing

Many of the materials that support our content are created using the HubSpot Marketing Hub software. Mostly to simplify the process of setting up landing pages, forms, and parent email campaigns. The reports that marketing and data analysts receive are of a high standard and can be as thorough or as brief as they need. The lead generation process is automated, and our sales reps have real-time data on their top leads. All in all, we're pleased with the user interface and the helpful information it provides.

Pros

I love how easy it is to use the HubSpot and how I can schedule emails and reuse existing ones. This allows marketers to collaborate on improving the lead generation process. I can trust HubSpot Marketing Hub to keep my important assets safe.

Cons

The design elements were the most challenging aspects. It relied heavily on pre-made templates and required familiarity with CSS or HTML to customize. It took a while to get the desired effect after making adjustments that didn't stick, such as trying to center an object or change the font.

Gisel
Gisel
  • Industry: Libraries
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/9/2024

HubSpot's Marketing Hub: A Marketer's Dream

We are able to use this complete package of tools to coordinate our marketing activities, starting with the leads and ending with the customers.

Pros

In this series, HubSpot’s Marketing Hub is particularly possible thanks to being an integrated solution that functions as CRM, marketing automation tool, and analytics.

Cons

Despite the fact that there are a number of provided templates with different kinds of preset reports, targeting very special areas with very special criteria may be very difficult.

Matt
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 12/10/2024

Overall happy, there's a value coming from an all-in-one platform.

It's still better than other all-in-one enterprise marketing/sales suites, but it feels like each feature is basically worse than cheaper providers.

Pros

You can have the entire picture in a one platform. You can easily see your marketing efforts becoming leads and opportunities in the CRM. The integration with Ad Platforms is pretty handy, and then the value that comes from that attribution. Although, what's a bit wack is the lack of support for new types of ad campaigns like Google's Performance Max.

Cons

The WYSIWYG (drag and drop) marketing email builder is terrible. The styles are a mess. Sometimes the editor doesn't work at all, and I have to edit elements directly in the source code. Actually even tough it's way more expensive than alternatives, it's way worse, and it takes much more time for sending our marketing emails in comparison to cheaper alternatives.

Melisa
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/8/2024

A Very Flexible Option at a Reasonable Price

Overall, our experience has been very positive. We have been able to do quite a bit with the basic setup plus custom objects. Any time I need to integrate another platform, it's pretty straightforward.

Pros

It's a really powerful tool that integrates well with the rest of our tech stack.

Cons

The menus and navigation are confusing at the best of times. They don't label things the most intuitive names and move things around frequently, so if you don't keep up with their emails and info articles, sometimes you're in for a real surprise when you go to find a feature/menu item.`

Natalie
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/7/2024

The only marketing CRM I'll ever use

Pros

It's incredibly user friendly and HubSpot has the best support and help center.

Cons

I don't love the new navigation/toolbar! I don't think it's super intuitive. Maybe I just need to get used to it since I used the old nav for 7+ years, but it could use some improvements.

Jeffrey
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/7/2024

Hubspot is a worthy crm software

In a world where digital marketing is constantly evolving, having a reliable and comprehensive tool like HubSpot Marketing Hub can make a significant difference. By leveraging its powerful features, businesses can streamline their marketing efforts, engage with customers more effectively, and ultimately drive growth. Whether you’re a small business owner or a marketing professional, HubSpot Marketing Hub is worth considering as a cornerstone of your marketing strategy.

Pros

The comprehensive platform offers a suite of features designed to elevate your marketing efforts and drive business growth. the key components of HubSpot Marketing Hub can transform your marketing strategy. Automation is a game-changer for marketers looking to save time and increase efficiency.

Cons

The cons would HubSpot are few one of them is the startup. I found that I had to do a lot of reading to get started. Their demo would be a lot easier if they started with quick start videos that guide you through their initial setup instead of popups where you have to do a lot of reading this can be time consuming.

Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 24/8/2024

Balanced Review of HubSpot CRM

solid CRM choice that combines ease of use with powerful features, making it a standout option for organizations looking to enhance their customer relationship management and streamline their sales processes.

Pros

HubSpot excels in many areas, some users might find its pricing structure and advanced feature sets to be on the higher side, particularly for smaller businesses or startups. Additionally, while the core functionality is strong, there may be a learning curve associated with leveraging more advanced features or customizations.

Cons

Depending on the service plan, but we experienced longer response times for customer support, particularly for those on lower-tier plans.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to HubSpot Marketing Hub

HubSpot showcasing center point offers a natural and simple to-explore interface that works on complex advertising undertakings, making it available for both prepared advertisers and novices.
Aviral
Aviral
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 1/8/2024

All in one Marketing tool

Overall a superb tool for marketing activities. Mostly hubspot has almost every feature required for a marketing software but lacks some small things also like in their email tool they don't have ''Paint brush'' option like you have in word and this makes it difficult to adjust the formatting of a written email in one go, they are massive company and integrating such a small thing should not be an issue for them.

Pros

Hubspot is the market leader in terms of marketing automation software, I have been using it for 7 years now. I like the their landing page tool which is super easy with drag and drop feature, other thing is super easy to create web forms for your website , and you can use this forms anywhere with just a help of link.

Cons

It is indeed a very good tool but very expensive and difficult for small companies with small marketing budgets to accomodate Hubspot in theri marketing budget.

sarad
sarad
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

HubSpot for email marketing and overall digital marketing

overall experience has been positive with HubSpot .It helpes us with lead generatioon.

Pros

I liked its overall marketing features ,It has social media management, SEO as well as email marketing which helped me a lot.

Cons

there is limit to the number of emails we can send according to subscription plans.

Michael
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
5

4
Reviewed on 9/8/2024

Top of the line marketing platform- but very pricey

We used Hubspot as our CRM, Marketing Hub and Sales Hub. All of our marketing assets were tracked and directed down our funnel.

Pros

Top of the line marketing software. You are able to drill down into the nitty gritty with Hubspot

Cons

Very expensive and requires a lot of learning to use. Not for the average team member

Abhishek
Abhishek
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

4
Reviewed on 14/5/2024

User friendly but moderate learning curve

Our overall conversion rate increased for 18% to 29% after we started using hubspot... We still have to completely utilize the features and I am sure we will hit over 35% in next year..

Pros

User friendly interface with all major features available in basic subscription.. campaign management is very easy and tracking campaign results is very detailed and analytics is very helpful. Email marketing and communication tool is very easy to use and creating email template is very easy and one can design responsive email templates with easy drop and design tool.

Cons

The platform itself has some learning curve..one need some moderate time to learn each and every feature. Though they have video tutorials but still you may need to take some YouTube tutorial if you have never used a marketing tool before..

Alternatives Considered

Zoho CRM and LeadSquared

Reasons for Switching to HubSpot Marketing Hub

Hubspot have better features compared to price charged by other options .
AATTAF
AATTAF
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/6/2024

Unlocking Marketing Success: A Comprehensive Review of HubSpot Marketing Hub

Overall, HubSpot Marketing Hub has significantly improved our marketing efficiency and effectiveness, despite minor pricing concerns. Highly recommended for businesses seeking comprehensive marketing solutions.

Pros

The comprehensive suite of marketing tools centralized in one platform, intuitive interface, and robust analytics.

Cons

The pricing structure could be more flexible and transparent, especially for budget-conscious businesses.

Tyler
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2024

The perfect CRM for new businesses

I've recommended HubSpot to my clients for its ease of use and simplicity to set up. They also have simple integrations with SSO that make managing your contact lists super easy.

Pros

I like the affordable pricing plans they have, and even with a basic plan you can pass through up to 10 unique UTMs to better measure conversions throughout your funnel more efficiently,

Cons

I like everything about it for a small to mid sized business.

Richard
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2024

Fantastic product.

We have used HubSpot Marketing Hub for a long time and love it. Great customer service and tools.

Pros

Wide range of great tools from forms, workflows, social publishing, emails, etc.

Cons

Currently HubSpot Forms, but they are working on improvements.

Alternatives Considered

Salesforce Marketing Cloud

Reasons for Switching to HubSpot Marketing Hub

HubSpot is a fantastic product with amazing tools. Customer support is great and the ability to sync with other applications is critical.
Amanda
  • Industry: Packaging & Containers
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 8/1/2025

The Goldilocks of marketing automation systems. Not overly complicated, not too limited, but...

I used many alternatives to Hubspot Marketing Hub prior to being hired for a company that was already using Hubspot. I didn't think Hubspot Marketing Hub would be as good as the other marketing automation tools I've used in the past, but I was pleasantly surprised.

Pros

Very streamlined, efficient, easy to use, not overly complicated.

Cons

It's difficult for marketing to budget for the price of Hubspot Marketing Hub when the pricing is based on the number of contacts in Hubspot, and the number of contacts in Hubspot isn't controlled solely by marketing. We sometimes encounter limitations with email design in the WYSIWYG editor.

Andrea
  • Industry: Renewables & Environment
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 12/11/2024

Great Tool for Streamlined Marketing

Overall, my experience with HubSpot Marketing Hub has been great. It’s an intuitive platform that really simplifies managing and scaling marketing efforts. The tools work well together, which makes it easy to create, automate, and track campaigns all in one place. There’s definitely a learning curve with all the features, but once you get the hang of it, it’s a powerful system. It’s helped our team stay organized and has definitely boosted our marketing efficiency.

Pros

What I like most about HubSpot Marketing Hub is how easy it makes everything by keeping all my marketing tools in one place. The platform is super user-friendly, so it doesn’t take long to get campaigns up and running. I especially love the automation features—they save so much time by handling things like email sequences and follow-ups automatically. Plus, having the CRM integration makes tracking customer interactions and targeting much simpler.

Cons

What I like least about HubSpot Marketing Hub is how quickly the costs can add up, especially as you grow and need more features or contacts. Some of the more advanced tools are only available on higher-tier plans, which can feel limiting. Also, while the platform has a lot of features, it can sometimes feel a bit overwhelming to navigate, especially for new users.

Calvin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/12/2024

HubSpot marketing hub review.

I like the easy to use interface, and all in one solution, and the scalability of it can be good for big and small businesses.

Pros

Easy to use interface, and all in one solution, combines tools for marketing, sales, customer services and more, this works well with me as I'm not technical skilled.

Cons

The cost of it can become more expensive as you scale.

Nabil
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2024

Fantastic products - incredible support

Wide range of products that are being updated constantly, exceptional support available. Have used HubSpot for 10+ years now.

Pros

Huge suite of tools that are constantly adapting and being updated to keep with the current market. Exceptional support available.

Cons

Price can be quite steep, and you often pay for tools you may not make full use of.

Reasons for Switching to HubSpot Marketing Hub

Overall the UI is modern and much more user friendly, makes daily use a breeze.
Rebecka
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 28/8/2024

Great program

It was slow at our company to get compliance, but it's going well now. It is fast and good to integrate with software our users already use, like the OUtlook of the mobile app.

Pros

It's super powerful...but I just love how easy they make their training material searchable/educational.

Cons

If you have to ask a question of support, it seems to take a long time to get answers. Some reports seem impossible to make work.

Reasons for Switching to HubSpot Marketing Hub

Vendor recommendation and training available
Jessica
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/3/2024

Best marketing automation tool I've used!

My overall experience with HubSpot Marketing Hub has been nothing short of outstanding. It's a platform that truly understands the needs of modern marketers, offering a rich array of tools that cater to every aspect of digital marketing. Its strength lies in not only its extensive feature set but also in its dedication to user experience, making sophisticated marketing strategies accessible to businesses of all sizes. HubSpot has played a pivotal role in streamlining our marketing operations, driving growth, and enhancing our engagement strategies. Its ability to deliver detailed analytics and insights has been invaluable in refining our approaches and achieving our marketing goals. In a digital landscape that's constantly evolving, HubSpot Marketing Hub has proven to be a reliable, innovative partner in navigating the complexities of online marketing.

Pros

HubSpot Marketing Hub shines brightest for its exceptional user-friendliness and comprehensive all-in-one marketing platform capabilities. Its intuitive design ensures that even those new to digital marketing can navigate and leverage the platform with ease. What I appreciate the most is how it seamlessly integrates various aspects of marketing—email campaigns, social media management, SEO, content marketing, and analytics—into one cohesive ecosystem. This integration not only simplifies the marketing workflow but also enhances the effectiveness of campaigns through unified strategy execution. The platform's inbound marketing tools are particularly noteworthy, enabling businesses to attract, engage, and delight customers in a way that feels both personalized and authentic.

Cons

It's challenging to pinpoint what I liked least about HubSpot Marketing Hub, as it consistently exceeds expectations across the board. If pressed, I'd say the platform's pricing structure might be a concern for very small businesses or startups that are tightly managing expenses. While HubSpot offers a free version, scaling up for access to more advanced features and capabilities can become a significant investment. However, it's important to note that the value derived from its comprehensive suite of tools often justifies the cost, providing ROI through increased lead generation, conversion rates, and customer satisfaction.

Mary
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2024

Awesome... Must have

Pros

What stands out most about HubSpot Marketing Hub is its intuitive and user-friendly interface. The seamless integration of tools like email marketing, social media management, and analytics within a single platform simplifies workflows significantly. The marketing automation features are particularly impressive, allowing for streamlined campaign management and better lead nurturing. The built-in CRM ensures smooth communication between marketing and sales teams, enhancing overall efficiency.

Cons

One drawback is the cost, especially for small businesses or startups. As you scale up, the pricing for advanced features in higher tiers can be prohibitive. Additionally, while the platform offers a variety of features, some customization options and advanced functionalities could be more robust, particularly for enterprises requiring highly tailored solutions.

This platform excels in simplifying marketing processes, but budget-conscious users or those with niche requirements might find certain limitations.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 2/5/2024

HubSpot for Marketing Campaigns is the perfect tool to don't waste your money

So far it has been a good tool for me and for the companies I have worked with. I have not tried all the tools that offers but overall it is a good deal.

Pros

its ability to provide personalized communication, which helps businesses connect with their audience on a more personal level. This personalized approach can lead to higher engagement and better relationships with customers. You decide what to communicate with your audience and Hubspot brings it to the next level.

Cons

I have tried the mobile app but it was not very user friendly

6,155 reviews

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