TimeLog

Pros

As a fast growing consulting company we really need an easy and reliable time and project management solution. Timelog fulfills this completely in the past three years.

The resource manager helps us to give realtime insight in available resources or which people have too much pressure on their planning. For the consultants it's also an easy tool to see which new projects are on their planning in the near future.

Invoicing was one of the biggest advantages why we have chosen for Timelog. After two days of wrestling with Excel sheets at the end of the month we came across Timelog. With the Exact Online connection it takes us now 1 hour per month.

Last but not least I want to mention the great people behind Timelog! Very experienced, always helpful and they solve your problems almost always the same day. They also list very carefully to our feedback and that often results in new features!

Cons

New mobile app, improved resource planner more BI reporting. But I know they are working very hard on these points!

Pros

Timelog does a great job in managing projects, employee tracking, resource allocation all in one software. It is suitable for business of all sizes, small and large enterprises.

Cons

TimeLog can be improved by shifting away from manual administration of timesheets. Also, a missing timesheet can lead to delayed invoicing prone to error.

Pros

The app works great for time tracking project by project. Easy to deploy to new users. Great and fast customer support. Great up-time (very rare that the app is not working).

Cons

The product is very ambitious about the many features and integrations it offers, but the usability of all but the most basic features is very complex and requires substantial IT skills to make work. For our business, the required effort is too much, so we just use a fraction of the features. This makes the product more expensive for us than it should be. For instance, the system for hourly rates is a maze to navigate, and once a project is created it is impossible to shift to another rate card - even if the first chosen rate card was a mistake. Frustrating.

Pros

Timelog ensures that I bill out all spent time on customer projects - with online tracking or manual entering. Also quick possibility to track driving and expenses. I use it everyday and is in integrated routine of working.At billing time it will generate invoice drafts and seamlessly transfer them to my financial system.It's one of the most imporant softwares that I use.

Cons

Timelog has quite som functionality and I use only a bit and sometimes am overwhelmed. Sometimes could be more helpful/intuitive on processes support instead of focusing on objects (i.e. if i need a new project let me start there, select/add customer, time rates, etc. and ask if it should create a new customer in the finance system, so the whole setup is done at once and ready for tracking and billing).The mobile app is still a struggle as it needs to be killed first nearly everytime it wakes up before it can load the company data.

Pros

Easy to track and manage timelogging that is outside of our jira scope. Easy to use when you have holidays and vacations to track. It also makes it possible to see accumulated overtime.

Cons

I wish there was an option to see accumulated overtime without having to load the calendar for several months back.

Pros

Easy to make a single invoice, easy to track time in the time sheet, WIP overview

Cons

It's very difficult to have even smaller customisations, it took nearly two years to develop a new invoice template which then still needs manual editing as some lines cannot be transferred to Economics. The specification only comes in one format and apparently it's impossible to develop a new (additional) format. You cannot change debtor on a project once a time registration has been made (would be good so you don't have to create new projects). Too many bugs appearing. After 3 years we still experience new bugs we never saw before.

Pros

I really like the entry level costs as they were when we entered several years ago. I have no clue if it still offer the same entry level.Support has always been fast to reply and the operator has always been able to either answer by themselves or request immediate help from back office.

Cons

The entry level subsribtion has an odd limitation: currency. You can only use 1 currency at entry level. In other words, TimeLog thinks that the fact that you do business with companies that runs on a different currency or are operating from abroad, means that our company must be wealthy.

Pros

The reporting about individuals is great.

Cons

The customer support is the worst. Have to leave a message at zendesk. Then they will reply on their convenient time. As we are paying pro level price, so we demand pro level customer service. Not enough customisation option. No notification system on milestones. The gantt charts is not very well thought. It should be better in design.

Alternatives Considered

Reasons for Switching to TimeLog

Pros

The time tracking has been designed to be user friendly.

Cons

Interface is simple, but sometimes it feels too outdated.

Pros

When I started with Timelog at 2007, The system was fast and responsive. Support was outstanding

Cons

Today, I can say that the system is slow ( I mean very slow). Takes several days to reach Support. If they even reply back

Pros

Ease of use, when we hire new consultants, most of them already know Timelog

Cons

Hard to customize frontpage, it should be easier to have KPI's

Pros

Easy to use when time tracking and follow up.

Cons

It would be nice if you could make your one personalized reports. If some formulas could be used as well in these reports it would be even better.

Pros

I mostly like the easy and userfriendly way of time registration. Additionally, i have been in contact with the customer support a couple of times, and they are always very helpful! This is also one of the things i like about timelog, you can always get good and qualified support.

Cons

When you need to surfe around TimeLog it is not that userfriendly, if you want to see a project and how many hours a colleague have been working on that it could be improved how it is visualized and how it is coordinated through the website.

Pros

registration of time and expenses is good

Cons

It can not communicate with our ERP system, that means a lot of manual work ,with a risk of failure

Pros

I like that Timelog is easy for a new user to use. No need for the user to add timecodes or project numbers, that´s up to the admin. A new user is up and running in less than 5 minutes.

Cons

The occations we have needed customer support it has left us a bit disappointed.

Pros

It has a clean, simplistic design which doesnt overwhelm one when working with it.

Cons

Basic stuff like tracking time is a bit hard to find a first

Pros

Easy to track time and expenses in one place.

Cons

Export the correct data for reporting, can be a bit of a task to set up.

Pros

Userfriendly also about company public holidays already incorporated in our time log, which makes us easy to plan for leaves and all.

Cons

there should be an option for instant feedback if we feel anything missing can give feedback or report instantly.there was something else in my mind and at present it's slipped out of my mind.if anything comes in the future I shall report it.kindly share if instant feedback easy option is already available on timing portal,

Pros

It’s easy to setup and navigate through the different sites.

Cons

I would like TimeLog to propose some sentences that I write often, for instance when I buy lunch

Pros

Time management in projects works great.

Cons

It takes too long time to set up new customers and contacts

Pros

The option to be able to put add favourite job numbers.

Cons

The lookup option could be optimized and made more intuitive.

Pros

It has a nice UI and easy to view projects and tasks

Cons

As a developer the API has been bad to work with. Lacking tons of features.

Pros

i like that i can easily make up the time if i forget to log in to the company in the morning

Cons

since I only track daily time, I can't say anything negative about it

Pros

I like the features for tracking time, viewing employee reports

Cons

Some times you have to fill out the same info several place when setting up a project.

Pros

In general time tracking and budget planning is accurate and might provide lots of insights and report functions

Cons

Complexity by being not intuitive at all in using the tool. Most functions are not useful for me and my fellow colleagues.

Pros

It is pretty easy to use. Deployment is very easy

Cons

There should be more ways to manage different time slots

Pros

I have multiple projects going on at once and often have to switch back and forth. TimeLog makes it easy with their desktop app to select the next project and start my time up

Cons

Adding new project requires logging into the website.

Pros

I like the setup of project and contracts and how this gives me a lot of flexibility in the way we tailor invoices etc to customers

Cons

- When you generate and invoice the details lines comes in a random order and not sorted by date.
- Some reports can only be done on week numbers not specifik dates and others the other way around.
- It always clear what hourly rate is used. Eg when I set and hourly rate on the project and on the task, then it would be nice to see the price that is used for the resources allocated to the task and not just "not specific price specified"

Pros

Ease and flexibility of use in the sense, that it allows you combine classic project/time management with the financial details of the underlying contract. In this way the work of collecting the time registrations and converting them to an invoice is doable for everybody.

In our business almost every contract have some unique 'details' like pricing, in and out of scope, payment schedules, etc. TimeLog supports these 'details' which enables the Time-to-Money process to be simple.

All it takes is to do the initial job of setting-up the project correctly. Garbage in, garbage out.

Cons

All I miss is an app what supports expenses on-the-go: Scan recite. Done.

I'm pretty sure it's on its way.

Pros

You have a great overview both on your projects, on your timetracking and on your invoicing. The intergrations we use, works to our satisfaction and we are preparing to use the system even more, because of it's great opportunities

Cons

Resource planning is a tough nut to crack

Pros

Timelog has a great usability, the majority of the functionalities are easy to find and understand and are overall self explanatory. The on-boarding process for new employees is extremely easy and can be done quickly. The billing process is also easy to learn and invoices can be issued within minutes. The time logging process and reminder functions help to keep our business going. Timelog is a very flexible system and we are able to manage and invoice even the most complicated projects in a timely manner. The fact that Timelog is web based makes work very convenient for all employees, project managers and accountants and is an important factor.

Cons

Some versions of Timelog worked better than others. Since we use the system for almost 12 years , there were a few functionalities in older versions that weren't great, but with the newest version right now everything seems to be fine. Some functionalities are only useful for Scandinavian customers, but we usually find a work around.

Pros

TimeLog is super easy to use and give a superb overview of both financial figures and resources available. Through TimeLog's many reporting options, it is easy to do the reporting needed by the management team.

With our usage of TimeLog we are following the development of our resources closely. Their resource planer gives a perfect overview of available resources and when a resource is fully booked. From an employees point of view it is also easy to see which tasks are planned for the future.

The invoicing is done flawlessly, and if you keep the system updated with the correct data along the way, it takes me a quarter of the time compared to colleagues using other systems.

I would like to highlight TimeLog's support team they are always sweet, patient and extremely helpful, and they truly understand how to create an amazing customer experience!

Cons

Even though we are pleased with the resource planner, it is also one of the features that could use a brush-up. It is a bit difficult to move the allocated hours between days, if you are doing a detailed planning. I know they are working on improving this, which I am looking forward to.

I also miss an extension to the pipeline management.

Pros

Really great system to log time. You can define the type of project or work, so you get the right structure.
The system is very flexible, so you can use only the functions that are best for you.
The developers create new functions ongoing so you feel that the software develops.

Cons

There are none - or almost none - notification possibilities in the system. I need for example monthly measurements of some certain numbers with a notification of >whatever<.
The report module is inflexible and old fashioned.

Pros

Verry easy to use.
Comprehensive interface
Best practices embedded

Cons

Could improve European basic settings such as default holiday calendar for instance (Belgium, France, Germany.

Pros

I am truly pleased with the functionality of the program. Virtually all of our often very specific needs can be handled in the program. Ability to personalize several aspects (set-up, searches, etc) makes it even more user friendly. Support team is ALWAYS kind and ready to help and this happens quickly. We have implemented new functions over time with great assistance.

Cons

I look forward to future versions with better reporting. I also find the price expensive for users who only use TimeLog to register their time but as such don't set up projects or work with invoicing or reporting.

Pros

1) All finance related data in one place.
2) As a Project Manager, I am able to create draft invoices that I ask the customer to approve before I send the final invoice via our corporate billing process. Mistakes may be identifiedin the draft invoice. This helps both the customer and us to avoid cost for correction of wrong (final) invoices.
3) Data is accurate and reflects the project As-Is.
4) Project import from MS Project. We prepare our projects in MS Project for project offers and planning.

Cons

I use data from reports for reporting to customers. I have to customize the data cosmetically in Excel prior to sending / presenting these to the customer.

Pros

Once you discover how easy it is to work with Timelog. You'll be able to manage all projects in the right direction.

Cons

In the case of holiday and/or leave registration, an email may be sent to the manager with a monthly report from the relevant department. In order to better monitor the occupancy rate. That would make it more complete.

Also the update button for the currency is not always up to date. You must delete the concept invoice , then refresh the currency in the project itself , only then you can make a final invoice with the current currency.

Pros

Only one click away in the browser. I often used it on the go.

Cons

We had some feature request. They could have moved a bit faster on it.

Pros

- great value for money
- modern, easy and intuitive user interface (UI)
- many features
- comprehensive reporting being constantly enhanced
- CRM addon module
- great tool for consulting companies, like us :-)

Cons

Missing mobile apps, e.g. for the CRM module. The only available app on the appstore is "TimeLog Tracker".

Pros

Timelog is easy to use - both from admin and user point of view.

Cons

I would like to be able to track on value on milestones

Pros

Easy to register hours, with a desktop solution and mobile.

Cons

Know they are working on it, but right now is the system not good enough to handle estimate revenue in the future, compared to budgets.

Pros

TimeLog software was chosen in our company after browsing the market for time registering , resource planning and management tools. TimeLog is so easy to implement and platform is extremely user-friendly with a great support on-line in form of chat and 'Help Center' with detail description text- and video- tutorials.

Cons

It could be nice if different team members (users) in the company can choose different subscription.

Alternatives Considered

Reasons for Switching to TimeLog

Pros

Timelog is easy to use and gives me insights into hours spend on "my" projects and customers.
Our invoicing is also done through Timelog's interface and the integration with other tools works really good. Our experience is that if the project is set up correctly the process from registration to invoice and payment is handled smoothly with integration to Economics.

Cons

As a Consulting Company we had a need for further analytics and reporting and we established Accobat BI for Timelog. A standard report package for timelog users. It fits perfect together with TimeLogs open platform.

Pros

Easy to use and flexible. Good UI.

Cons

Some ways to select multiple items based on a filter could be improved. But manly all is very fine.

Pros

#N/A. I have no comments about anything i like about TimeLog.

Cons

Upgrade was not smoothly, not easy to get data. In general system is very manuel - you can't even export to excel (weekly timesheet status). You cannot generate automatic messages for approvers to approve. Limited and bad functions for sending automatic reminders to users. Difficult to get employee information, very manually. Suddenly TimeLog does not work in internet explorer with no notice, poor reply. Updating vacation - again all manually. You can't register zero hours via mobile. Yellow bans pops up when not registring full week. Difficult to get overview - have to go back/forth in weeks.

Pros

The commercial value on the projects from the PM's perspective

Cons

Reporting needs an overhaul, there are many reports but a modernization is desired.

Pros

We use and have been using timelog for a while now. The posibilites to make our teamleders approve timeregistration and creative invoice drafts is amazing.

one click invoicing is also one of the features we love a lot.

Cons

Estimated hours on fixed price or recuring monthly tasks would be nice.

Pros

It is easy to use and easy to learn, how to use it, plus the process from time tracking to the invoicing is very user friendly.

Cons

The reporting part could be more flexible.

Pros

If you put a little time into structuring your projects into sub-tasks, time tracking is no longer a pain, but just a natural part of your day-to-day job as a consultant.

Before I start a project, I make sure that the sub-tasks are easy to understand and have logical names. Then it's very easy to track time in the TimeLog Tracker on my PC or smartphone.

Our invoices are sent via e-conomic and the integration to TimeLog works great!

Cons

TimeLog Manager is a complex product and sometimes the user interface is a bit too complex. But the help system and guides give you good advice on how to move on.

Pros

It is a solid system. And their support function is of high standard. Thet are very open to customers input.

Cons

The control of userrights are difficult.