--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.ie/software/120982/800-com Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 308 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling - Caller ID ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (845 reviews) 2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 3. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1200 reviews) 4. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (464 reviews) 5. [Ooma Office](https://www.softwareadvice.ie/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "A Happy Customer" — 5.0/5 > **Emmanuel** | *27 October 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and the flexibility of the dashboard. Requesting new numbers and configuration is simple. Anyone can do it. > > **Cons**: So far nothing to complain about. I am receiving all my calls and I am able to review in my console. > > It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement. ----- ### "Great and Easy\!\!" — 5.0/5 > **Cici** | *14 January 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it was to get it going. The number was up and running in no time. It was not expense. > > **Cons**: There is absolutely nothing I would change. It was easy to find a number that catered to our business and needs. > > It was easy, convenient and fast. Using the vanity number gives us a way to market our company name and make it easy for people. I would highly recommend using 800.com ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Smooth Setup and Great Start with My New Business Line" — 5.0/5 > **India** | *11 November 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I was especially happy that they helped me get a vanity number that fits my brand, which adds a nice professional touch. > > **Cons**: I wish the basic plan came with unlimited minutes. But I suppose as my business expands, so will my budget. > > I recently set up my business phone service, and so far, the experience has been good. The setup process was quick and easy — I didn’t run into any confusion or technical hiccups, so the learning curve was minimal. While I haven’t made or received many calls yet, the interface seems straightforward, and call management features look easy to navigate. With the few calls I have made/received, the call quality was excellent. From what I’ve seen so far, everything runs smoothly with no bugs or glitches, and the platform feels secure In terms of value for money, it seems fair given the features offered — especially for small businesses like mine that need reliability without a complicated setup. I haven’t used team collaboration features yet, but it’s good to know those options are available as my business grows. Overall, setup was effortless, the system works as expected, and I’m off to a good start. ----- ### "Time saver" — 5.0/5 > **Ameerah** | *25 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: What I like most about 800.com is the ease of use, consistency, value, call management, and the ability to block spam/telemarketing callers from calling back. > > **Cons**: I do not have any cons to report, I have been thoroughly enjoying my experience with 800.com for the past 3 yrs. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data