--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.ie/software/120982/800-com Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 359 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 359 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (884 reviews) 2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 3. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1205 reviews) 4. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) 5. [Ooma Office](https://www.softwareadvice.ie/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "800.com is amazing and works great\!" — 5.0/5 > **Laura** | *1 October 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: 800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling. It is a great service and I highly recommend it\! > > **Cons**: I don't have anything that I do not like at this time as it has worked great for my business. Everything about 800.com is easy and inexpensive and suits all of my business needs. > > I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up. ----- ### "A Happy Customer" — 5.0/5 > **Emmanuel** | *27 October 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and the flexibility of the dashboard. Requesting new numbers and configuration is simple. Anyone can do it. > > **Cons**: So far nothing to complain about. I am receiving all my calls and I am able to review in my console. > > It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement. ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Good calling solution for scaling businesses" — 3.0/5 > **Anna** | *3 August 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: I found it fast and easy to find, buy, and activate our toll-free and vanity numbers. Getting up and running took us almost no time at all. Additionally, using the AI transcriptions has saved us a lot of time. > > **Cons**: UX can be better as i have run into occasional login bugs and sync problems when using the mobile app. ----- ### "Great service and Value" — 5.0/5 > **Riley** | *19 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. > > **Cons**: There is a light lag with call transferring to other numbers but that has been the only issue we really have found. > > We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data