--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.ie/software/120982/800-com Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 336 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 336 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling - Caller ID ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (876 reviews) 2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (918 reviews) 3. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1203 reviews) 4. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 5. [Ooma Office](https://www.softwareadvice.ie/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "800.com is amazing and works great\!" — 5.0/5 > **Laura** | *1 October 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: 800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling. It is a great service and I highly recommend it\! > > **Cons**: I don't have anything that I do not like at this time as it has worked great for my business. Everything about 800.com is easy and inexpensive and suits all of my business needs. > > I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up. ----- ### "Great for Local Presence and Call Tracking" — 5.0/5 > **Louis** | *20 May 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: 800.com made it easy to set up a San Diego phone number for my website so I could better target the local market. The platform was straightforward to use, call forwarding worked reliably, and the setup process was smooth. I also liked being able to separate business calls from personal calls while maintaining a more professional appearance for local customers. > > **Cons**: There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem. > > Overall, I’ve had a very positive experience with 800.com. The service worked as expected, the call quality was reliable, and having a local San Diego number helped build more trust with potential customers visiting my website. It’s been a good value for the price and a simple solution for businesses wanting a professional phone presence without complicated setup. ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Simple, Professional Business Phone Solution" — 5.0/5 > **Donald** | *9 March 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Simple, Easy-to-Use Platform ⚙️ The thing I love most is how easy it is to set up and manage. The system is intuitive and quick to start using. Setup takes only minutes. Everything is controlled from a simple web dashboard. > > **Cons**: Integration Options Are Still Limited 🔗 Compared with some modern communication platforms, CRM and automation integrations are still limited or in early stages. For businesses that rely heavily on automation, that can feel restrictive. > > The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard. These tools make it easier to track calls and manage communication with customers without needing a complicated phone system. Another positive part of the experience is the professional image it creates for businesses. That said, it has a few limitations, such as fewer advanced integrations or automation features compared to larger VoIP systems, though the simplicity is really a benefit for smaller company like mine. ----- ### "Happy and highly recommend" — 5.0/5 > **Robert** | *25 May 2026* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate and a user friendly dashboard. Forwarding calls and having the ability to show multiple staff to receive calls has been a positive experience > > **Cons**: The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the array of available features. > > Overall, it’s been an exceptional resource for business tool as we run a business that is very phone call heavy and needs messages received in an expedited manner. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data