--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.ie/software/120982/800-com Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 364 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 364 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - AI Copilot - AI SMS - AI/Machine Learning - API - API Integration - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Alerts/Notifications - Audience Targeting - Auto-Dialer - Automated Emails - Automated Note Taking - Automated Responses - Automated Scheduling - Automated Voicemails - Automatic Call Distribution - Automatic Replies ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Inside Sales Software](https://www.softwareadvice.ie/directory/3602/inside-sales/software) - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (890 reviews) 2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 3. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1206 reviews) 4. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (468 reviews) 5. [Ooma Office](https://www.softwareadvice.ie/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "800 the best" — 5.0/5 > **Muhammad** | *5 July 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Learning the curve. I love 800.com Love the 800 team they have a good support structure An excellent ai app and great bonuses > > **Cons**: Great service i love 800.com Love the 800 team they have agood support structure. And bonuses an excellent ai app > > Great service I love 800.com Love the 800 team good support structure An excellent ai app and great bonuses ----- ### "Keep the Good Work Up," — 5.0/5 > **Sharmin** | *22 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Features and up time is very good. Even if you have to add the new number or change forwarding, it is easy to do so. > > **Cons**: as of now everything works fine, but when you choose new number, it does take some time and if you need new nuumber on real time, it becomes a problem > > Very good and Satisfied, Services and features i am very happy with, even if you have add forwarding or change it, easy to do so, user friendly application ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Learning curve." — 3.0/5 > **Frank** | *15 June 2026* | Banking | Recommendation rating: 4.0/10 > > **Pros**: 800 \#. Hopefully this is effective when it collects leads to call back. I'm hopping that my investment pays off\! > > **Cons**: The price is more than i was thinking of paying. Perhaps the first month or two at no cost then commencing with payment. > > Difficult to say because my mailing list has been delayed. Hopefully when my list is going through the process i can respond more effectively. ----- ### ".800.com Best 800 number VALUE for the price $$" — 4.0/5 > **Verified Reviewer** | *8 July 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Excellent value for the money, Get to pick local or 800 numbers, has really nice answering service, Can track all of your calls easily, AI or human phone support when you need it. Phone System rings to multiple cell phones easy to set up answering service, sounds very professional. Overall A+ rating. Easy to learn the system is point and click. > > **Cons**: The 10DLC requirements are tricky. Having the right policies and procedures in place to get approved for text messaging took me awhile to get the bugs worked out. The help was amazing on this and I should have asked for help on it first. > > The back end calling and texting features are great, wished they had the fax incorporated also but the messaging app and cell phone connectivity is great, the calls are always crystal clear for me. The security is easy to set up and share with multiple team members. Easy to set up text campaigns\! ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data