About Ringover
Ringover pricing
Ringover does not have a free version but does offer a free trial. Ringover paid version starts at US$29.00/month.
Alternatives to Ringover
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- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Ringover is my preferred VoIP Solution
We have fully integrated Ringover with our automated outbound sales campaigning as well as inbound service desks, the API is well documented and the team at Ringover is to 99% super responsive and helpful!
Technical issues are being treated very transparent and are usually quickly resolved.
Pros
Ringover is one of the few providers that operate their own network, in comparison to many other providers that use third parties. This hands you a couple of advantages e.g. amount of available phone numbers.
Cons
Currently Ringover does not support user account for support functions free of charge. So if I have to give access to an accountant or technician inside my organisation I have to have a paid licence for them which I find very annoying.
Alternatives Considered
AircallReasons for Switching to Ringover
Best value for money and flexibility in scaling up their product insight our organisationResponse from Ringover
Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team!
Regards,
Team Ringover
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Great product and good price
It was easy and really fast and friendly user
Pros
Easy and good price. The system us working perfectly
Cons
Bringing my old numbers into Ringover, that was the only thing
Response from Ringover
Hello,
Thank you for your positive feedback! We’re thrilled to hear that you find Ringover easy to use and reasonably priced. Your satisfaction is our top priority, and it’s great to know that your transition to our system was quick and seamless.
We appreciate your comment about bringing your old numbers into Ringover. If you need further assistance or guidance with such configurations, please don’t hesitate to reach out to our support team – we’ll be happy to help.
Thank you for choosing Ringover to simplify your communications!
The Ringover Team
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Great reporting, but horrible quality call
Pros
it was very easy to set up, onboard he team and access the data the team was generaing.
Cons
We had a great testing experience, however 2 months in the contract, the quality of the calls dropped drastically. Calls would drop, people would not be able to hear the caller..it just made our process very very complex
Reasons for Choosing Ringover
We needed stable connection that will not interrupt our processes and would not cause bad candidate experience.Switched From
Zoom PhoneReasons for Switching to Ringover
reporting and quality of the call- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Ringover Review
Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong. Recordings are strong and you are able to view stats from as long as 15 weeks ago
Pros
Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong
Cons
Nothing that comes to mind, occasional call doesnt connect first time
Response from Ringover
Hello Matthew,
Thank you very much for your positive feedback! We are delighted to hear that you particularly appreciate our analytics and call transcription features. If you have any suggestions or specific needs, please don’t hesitate to share them with us. We are here to support you in the best possible way!
Our team continuously works to enhance the platform’s performance to ensure a seamless experience.
The Ringover Team
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
RingOver as SKYPE alternative
My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.
Pros
Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation.
Cons
Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process.
Reasons for Choosing Ringover
Well, Internet access was limited in my country. I had to use VPN to access my paid Skype subscription. But they blocked my account. I wrote to customer support but they did not help. Overall, I paid for the subscription which I could not use. So I discovered RingOver with the better rates and more functionalities.Reasons for Switching to Ringover
I checked all these softwares and even more of them simply dont remember their name. All of them were complicated or expensive. I even could not use Viber for trial period. Zoom phone did not even offer trial period and sales representative was not responsive enough. Some of them offered long term plans without trial period which was expensive and quality was under question. And charge even for package delivery to the account was expensive.Response from Ringover
Thanks for taking the time to share your review.
Team Ringover
- Industry: Photography
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
VOIP system that keeps us selling more
Generally, it is a great opportunity to have a better alternative as we used Skype for years. After having smoothness in the working process with updates it will be the best of the market
Pros
It has a great interface that enables me to find what I need from a tool list. It has a feature of recording that I do not need to buy another app for recording my calls as I did before when I was using Skype. It offers various platforms for use that make it pretty easy to get into the app wherever I am.
Cons
I did not lot the coverage of the package I did purchase Europe for my calls but it did not include Turkey so that I should buy the Turkish package separately and with this, the amount I will spend will exceed my budget.
Response from Ringover
Hello Rashad, Thank you very much for your review ! We are happy to see that you are satisfied with your experience with Ringover.
Have a good day and see you soon.
The Ringover Team
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use
I have always been finely attended to each time I needed help during my call center set up
Pros
Easy to use : I could set up my call center in a few hours
Many functionalities and reports available
Zendesk integration for my customer service management
Cons
I could not easily create a bilingual call center
Alternatives Considered
AircallReasons for Switching to Ringover
Cheaper with more features and funtionalitiesResponse from Ringover
Hello,
Thank you for sharing your experience, we are happy to know that our solution allows you to quickly and easily set up our call center.
Have a nice day,
The Ringover team
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
STAY FAR AWAY FROM THIS COMPANY
Horrible! If you value communications as a company stay far away.
Pros
Did like their interface and ease of use when originally pitched on their product
Cons
Once we signed up everything was wrong, from connections, to SMS, to billing.
Response from Ringover
Hello,
We're truly sorry to hear about your negative experience with our service.
We deeply regret that the promises made during the pitch did not align with the actual experience after signing up.
Your feedback is incredibly important to us, and we would like to address and resolve these issues promptly. Please reach out to our support team directly so that we can investigate and rectify the situation.
We understand the importance of reliable communication for businesses and apologize for any inconvenience caused.
Thank you for bringing these concerns to our attention. We hope to have the opportunity to regain your trust and provide a better experience.
Best regards,
Ringover team.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Easy to use
Pros
Even if the starts was a bit difficult due to a problem with one of the phone number. Everything was fixed after a few days. Since then, no issue and very easy to use.
Cons
We loose sometimes the call when we are in 4G.
Response from Ringover
Hello Ludovic,
The quality of customer service is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Smooth sound and easy to manage panel
I tried the top 7 virtual phone companies listed on Google and only one sounded smooth and actually worked. The back end panel lists the details of the calls and there are options to record the calls. You can also get a new number in another city in minutes. Works like a charm and I'm very impressed with the phone quality. I'm currently in France on vacation using numbers in LA and Denver and 4 other cities. Smooth as silk.
Pros
I like the sound. I tried 5 different virtual phone companies before I settled on Ringover. On after another sounded terrible or gapped out in the middle of the call. Been using a month now and it's been flawless.
Cons
Actually have not found a con yet. Works perfect and the panel is easy to use.
Response from Ringover
Hello Dennis,
Thanks for leaving such a great comment!
We are happy to know that you like our solution!
We do everything we can to make it user-friendly for our customers and allow them to provide world-class customer service whatever the situation !
We look forward to continuing with you.
The Ringover team
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Great VoiP system for a recruitment agency
Pros
The system is very easy to use. The quality of the connections has been great. The service is inexpensive. There are no hidden costs and the plans cover a lot of countries. Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.
Cons
No cons that I can mention. My operation is small, so for what I need it is great.
Response from Ringover
Hello Oleg,
Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation !! We look forward to continuing with you.
The Ringover team
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Communication Just for Work
I love Ringover! It’s like my communication space specifically for work. I don’t have to use my personal number anymore so it’s a way to separate calls and messages from work and from family. It’s ideal for work-life balance, I guess.
Pros
What I like most about this software is it offers my most needed communication tools and more in one app - messaging, video calls, and statistics.
Cons
What I least like about this software is sometimes when my husband and I call at the same time the reception becomes poor. I wonder if it’s just my internet or it’s the app.
Response from Ringover
Hello Melissa,
Thank you for taking the time to leave your comment.
We are happy to learn that you are enjoying our service.
In the event that you are experiencing some quality issues, please feel free to contact our support team at [email protected] and, our team will be more than happy to assist you!
We wish you a lovely day!
Best regards,
The Ringover Team.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Application and high uptime
Great, Easy and Transparency.
Pros
We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.
Cons
There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.
Response from Ringover
Hello Santosh,
Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone.
Regards,
Team Ringover
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
A simple and powerful tool
Helps me a great deal get my calls through.
Pros
The integrations, the click to call feature, power dialer and the customer service
Cons
The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins
After a dropped call, you continue to hear the other person’s recorded voice in loop.
Response from Ringover
Hello Shishir,
Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool!
We have noted your comment regarding dropped calls to specific countries. Can you send us more details at [email protected] when convenient?
Regards,
Team Ringover
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use, good balance features/price
Excellent. It is a very good tool, with many different features and very easy to use for both agents and manager
Pros
Its ease of use, intuitive tool, not complicated at all
Cons
In general everything is perfect. Nothing to complain about
Response from Ringover
Hello Ignacio,
Thank you for this great comment !
We are happy to know that you like our solution!
We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation!
We look forward to continuing with you.
The Ringover team
- Industry: Internet
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Easiest Phone Provider System through the App and Web
The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.
Pros
The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!
In addition, the service has the option to integrate with CRM include custom built systems through the API
Cons
I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.
Response from Ringover
Hello James,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you !
Have a good day !
Regards,
Team Ringover
- Industry: Railroad Manufacture
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Great product
Cosmic
Pros
Relaiblity make my work easier and connects team
Cons
Nothing its great honestly no complaints
Response from Ringover
Hello John,
Thanks for your feedback. We are happy to read that you're enjoying using our solution. Looking forward to continuing working with you!
Regards,
Team Ringover
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Ringover satisfaction
Pros
Easy to use !
I can have it on computer and phone too !
Cons
When there is a bad wifi it's a bit complicated to hear the other party.
Response from Ringover
Hello Zakaria,
Thank you for your positive feedback. Our solution is regularly improved so you don't encounter any problem.
See you soon,
The Ringover team
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great work tool!
It has been a really useful tool, especially working from home! It is also a great tool when you are learning in a new role because of the shadowing feature.
Pros
The ability to listen back to recorded calls is brilliant! If you miss any information or can't make notes quickly enough its a life saver!
Cons
There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption.
Response from Ringover
Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Using Ringover phone in Palermo Sicily
very positive. Easy to use.
Pros
Customer support was excellent and they came to the rescue in the middle of the pandemic.
Cons
overall it was good at making calls. I didn't get to test many more features.
Response from Ringover
Hello Marco,
The quality of custumer service is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !rin
The Ringover team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Easy of use
Pros
Easy to use
Statistics function
Fully virtualized (no hardware)
Cons
Customization of the dashboard, which can still be improved
Response from Ringover
Hello Eddie,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you!
Regards,
Team Ringover
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Perfect for the price
Pros
The pricing is perfect for what you get. Lot of nice features.
Cons
The last version had some tweaks that was a bit regressive but they corrected it
Response from Ringover
Hello Antoine,
Thanks for leaving such wonderful feedback.
We are happy to learn that you're enjoying using our solution.
Looking forward to continuing working with you!
Regards,
Ringover Team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
The best Voip app
Pros
We tried many Voip app's and ringover is by far the one who suits us the best
Cons
Nothing spécial. We have using it for 2 months now.
Response from Ringover
Hello El Moktar,
Thank you for sharing your experience, at Ringover we do our best to make our Saas solution as efficient as possible for our customers.
Have a nice day,
The Ringover team
- Industry: Computer Networking
- Company size: 10,000+ Employees
- Used Daily for Free Trial
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Review Source
Impressive Product
Pros
Ease of use, voice quality, stability of the software.
Cons
Nothing as of yet. Very happy with the product. Can’t fault it.
Response from Ringover
Hello Daniel,
We are happy to hear that you are satisfied with your experience with us!
Good day and see you soon!
The Ringover team
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Disgusted...
Absolutely awful, disgusted in the service in which they provided
Pros
Initially, the click 2 call system, however, wasn't very helpful when the call quality was horrific
Cons
The call quality was absolutely awful when bringing this up with [SENSITIVE CONTENT HIDDEN] and his team, the issues were never addressed. After bringing up these issues multiple times and even sending call examples to RingOver, they were trying to convince us that it was a problem our end. Also when calling them and saying which company I was from I would be greeted with rude vocabulary and slow waiting times
Response from Ringover
Hello,
Thank you for sharing your feedback. We’re sorry to hear about your experience and regret that we did not meet your expectations.
Call quality is a top priority for us, and we’re disappointed that your concerns were not resolved to your satisfaction. Additionally, we take your comments regarding our team’s interactions very seriously, as professionalism and respect are fundamental to our service.
Thank you for bringing this to our attention.
The Ringover Team
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Avoid this company
Pros
Started off well but then fell to pieces
Cons
They can no longer provide German numbers to UK businesses but were unwilling to cancel the contract forcing me to continue paying despite no phone number.
Response from Ringover
Hello George,
Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment.
A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right.
Thank you for the opportunity and we look forward to speaking with you.
Ringover Team
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Solid tool for sales team
A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls
Pros
I like the simplicity of the platform and the set up
Cons
I have not found any inconvenience using Ringover
Response from Ringover
Hello Jonathan,
Thank you for your positive feedback! We're delighted to hear that Ringover has become a solid tool for your sales team, simplifying both outbound and inbound calls.
If you ever have questions or need assistance, we're here to help.
Best regards,
The Ringover Team
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Ringover an excellent solution for your business
Pros
Perfect and Easy integration with our business process
Cons
Nothing to complain about this software
Response from Ringover
Hello Paola,
Thank you for leaving such a wonderful feedback!
We are glad to see that you're enjoying using our solution.
Looking forward to keep working with you!
Best regards, the Ringover Team
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Great Solution for VoIP
Ringover has helped our team collaborate more efficiently and manage our communication needs.
Pros
Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.
Cons
Couldnt be ideal for small businesses. May the reporting features be more benefit. Not often but call quality can be inconsistent time by time.
Response from Ringover
Hello Ziya,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!
Regards,
Team Ringover
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Ringover is Good
Pros
Phone quality is very good, almost is easy ti use
Cons
The solution is easy to use for any one, very interactif
Response from Ringover
Hello Hamid,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution.
Looking forward to continuing working with you!
Best regards,
The Ringover team.
- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Ringover is a software that businesses can use to manage their communication, which is based...
Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.
Pros
Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.
Cons
There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them
Response from Ringover
Hello Aman,
Thanks for taking the time to leave this comment.
We are happy to learn that you enjoy our solution and, that you enjoy our various integrations.
We are also sorry to hear that you have experienced some mild disruptions with Ringover.
Should you experience any issues at some point, please feel free to email us at [email protected], and our support team will be more than happy to assist you!
We wish you a pleasant day!
Best regards,
The Ringover Team.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Remote Work Made Easier
Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!
Pros
What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!
Cons
Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.
Response from Ringover
Hello Kit,
Thanks for leaving such wonderful feedback.
We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!
Regards,
The Ringover Team!
- Industry: Utilities
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Why would you not choose Ringover?
Fully enjoyed the beginning and over a year on we still feel the same.
Pros
The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team.
Cons
Currently having to pay in euros, which is a very minor issue.
Alternatives Considered
AircallReasons for Choosing Ringover
Poor sound quality, call kept dropping off, visibility of calls was minimal, customer service was lacking.Switched From
Vonage Business CommunicationsReasons for Switching to Ringover
Price, configurability and finally, the Ringover team members I was in contact with.Response from Ringover
Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team!
Regards,
Team Ringover
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Telephony for flexibility
Pros
make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.
Cons
There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.
Alternatives Considered
AircallReasons for Switching to Ringover
For the princing cheapier.Response from Ringover
Hello Cyril,
Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly.
Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at [email protected]. Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them.
We wish you the best.
Sincerely,
The Team Ringover
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Do not buy. There are so many better products out there.
Pros
The soft phone feature. And nothing else.
Cons
The cunning cancellation policy and hopeless customer Support.
Response from Ringover
Dear Asanka,
We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases.
Do not hesitate to send us your comments by contacting us at [email protected]. We will be able to discuss and find a solution to your problems.
Have a nice day !
The Ringover team
- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Ringover Review
I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.
Pros
Free Calls Internationally
Unlimited video users
Unlimited video time
SMS
Cons
I haven't discovered anything I don't like
Response from Ringover
Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team!
Regards,
Team Ringover
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Might be the perfect solution for SMEs
Pros
If you have a team that needs to work from the same number all the time, well Ringover does that job. Apart from the team we had at our offices, we also had an international team. Ringover was the first cloud-based phone solution that we used as a team. It worked well.
Cons
Well, we were on trial and decided to try for some months. We ended up with another software because Ringover didn't have as many features that we needed at the time. We were quite a big company, so it might be the perfect solution for SMEs.
Response from Ringover
Hello,
Thank you for this great note !
We are happy to know that you liked our solution!
And that Ringover did the job for your local and international teams.
Indeed our complete cloud base phone solution works really well, I am sorry and really surprised to find out you have decided to leave us for some missing features.
We do work alongside big companies too and I am very confident that if you had contacted us for this features we could have probably meet your needs.
Knowing that you like our product, I would invite you to contact us again to discuss about this features. At Ringover we always aim to improve our performance and quality.
I thank you again very much for your comment, and wish you well in your future endeavour's.
Best Regards Ringover Team,
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Call Monitoring app
I can proudly say that my user experience is very successful. I keep a good opinion of this solution
Pros
Ringover is a Call Monitoring app that is very ease to use. that offers a lot of professional feaures and amazing repport. I really like the design of this product
Cons
The subscription is a bit high for small business but it worth to try
Alternatives Considered
Google VoiceSwitched From
Google VoiceResponse from Ringover
Hello there,
Thank you for taking the time to leave this great comment !
We are happy to know that you like our solution!
We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation!
We look forward to continuing with you.
The Ringover team
- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
About Ringover Experience
Pros
I am very satisfied with ringover in addition to the intuitive console,
The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.
Cons
t's hard to say what I didn't like about RINGOVER
because I really believe that all is well.
Can be the price "not expensive enough"
Response from Ringover
Hello Pascal,
Thank you for sharing your experience. We are happy to hear that our IP telephony solution is providing you with a quality service when you are moving on a daily basis!
We look forward to keep working with you,
The Ringover team
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Streamlines communications
Pros
It had such a positive impact on our business
Cons
Nothing at the moment as it does exactly what it was sold to do.
Response from Ringover
Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us.
Have a good day and see you soon.
The Ringover Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
How is ringover on a daily usage
Pros
I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.
Cons
That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.
Response from Ringover
Hello Daniela,
Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team!
Good day and see you soon !
The Ringover team
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
ringover
we have a daily use of it since we got a call center
Pros
Ringover is really effective as it is time saving + It help us to do report
Cons
There is nothing we like least about this software.
Response from Ringover
Hello Soumaya,
Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation !
We look forward to continuing with you.
The Ringover team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Be careful with long commitments and their customer support
Pros
They can provide phones in multiple countries, easy tool, does what it is suppose to do.
Cons
12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it.
My overall experience?
Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.
Response from Ringover
Hi Javier,
Thank you for reaching out! We completely understand that cancellations can sometimes be tricky. We're here to assist you in navigating any challenges you may be facing.
To ensure we can resolve this quickly and efficiently, please provide us with your account details at [email protected]. We want to make sure all your concerns are addressed and prevent any unnecessary charges.
Looking forward to helping you!
Best regards,
Customer Support Team
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Great for training and international calls
Pros
Being able to listen into calls for training purposes is very useful and really helps our training scheme
Cons
Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though
Response from Ringover
Hello Jack,
Thank you for your feedback. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Excellent Product
definitely brining the office to home environment, recording of calls save taking notes.
Pros
Excellent account management . good service quality and ease of use
Cons
Not much I dislike only a slight delay but not that noticable.
Response from Ringover
Hello Karen,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Great Call Center App
We have had a great experience with Ringover so far.
Pros
Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.
Cons
We have had sporadic connectivity issues but the have been promptly resolved
Response from Ringover
Hi Luis,
Thanks for your wonderful review!
Our whole team is happy to work with you.
If ever you need some additional advice on how to reduce connectivity issues , please reach out at [email protected].
Regards,
Team Ringover
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Good VoIP service
It completely replaced our previous VoIP service and we are much better with RingOver.
Pros
Really easy to use and setup for a team.
Cons
Sometimes it breaks and there have been a few shortages in the past few months.
Alternatives Considered
AircallReasons for Choosing Ringover
We were not happy with their service.Switched From
AircallReasons for Switching to Ringover
We had a bad experience with Aircall beforeResponse from Ringover
Hello Jose,
Thanks for taking the time to share your positive review. We are so proud to have you as a client!
Feel free to reach out to our support team at [email protected] for any assistance needed.
Team Ringover
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Experience on Ring Over
The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.
Pros
The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype
Cons
the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe
Response from Ringover
Hello Emin,
Thanks for taking the time to share your feedback!
We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business.
We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations.
Thanks again for choosing Ringover. We look forward to continue working with you!
Regards,
Team Ringover
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Ringover est une solution de VoIP complète
Overall, its a great tool to get the most out of sales teams.
Pros
The recording system, the customer service and the dashboards that enables management analysis.
Cons
You need specific hardware to enjoy the full capacity of the tool (specific headsets, etc).
Response from Ringover
Hello Galner,
Thank you for this great comment ! We are happy to know that you like our solution!
We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation !
We look forward to continuing with you.
The Ringover team
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Efficient, fast solution for telemarketing
it allows me to call quickly
to have a solution with several cell phone numbers
allows the follow-up of the calls
call transfer
Pros
Looking for a simple, fast and efficient solution for my telemarketing missions.
This is what the Ringover solution offers me.
Several call numbers in 07 ...... and in regional numbers.
For now, the solution for me.
Thank you to Ringover for listening to me and providing a solution.
I recommend this option.
Cons
I have not encountered any negative points in using this software
Response from Ringover
Hello Esther,
Thank you for your feedback!
We are delighted to know that our solution meets your expectations. We are doing everything we can to make our SaaS solution easier to use and more productive for our users.
Thank you very much and see you soon!
Ringover team