About Ringover

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. With Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection. Greatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.
Ringover Software - Ringover integrates perfectly with your CRM
Ringover Software - Advanced Call Logs
Ringover Software - Gain business insight from real-time analytics
Ringover Software - Live call activity
Ringover Software - My Ringover
Ringover Software - Video conference
Ringover video
Ringover Software - Ringover integrates perfectly with your CRM - thumbnail
Ringover Software - Advanced Call Logs - thumbnail
Ringover Software - Gain business insight from real-time analytics - thumbnail
Ringover Software - Live call activity - thumbnail
Ringover Software - My Ringover - thumbnail

Ringover pricing

Ringover does not have a free version but does offer a free trial. Ringover paid version starts at US$29.00/month.

Starting Price:
US$29.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Ringover

Avaya Experience Platform

4.7 (11 Reviews)
Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels,...

Vonage Business Communications

4.0 (313 Reviews)
Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a...

Cloudya

3.9 (18 Reviews)
NFON provides Business Solutions for Smart Communication. Cloud-powered suite bringing Voice and video calls, customer...

Anywhere365

4.3 (100 Reviews)
Anywhere365 is a call center software designed to help businesses route calls to relevant agents and manage inbound...

Toky

4.2 (106 Reviews)
Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive...

Twilio

4.4 (471 Reviews)
Twilio is the worlds leading cloud communications platform that enables businesses to build, scale, and operate their...

Viber

4.4 (4040 Reviews)
Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients...

RingEX

4.2 (1201 Reviews)
RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core...

Dialpad

4.2 (540 Reviews)
Dialpad is an AI-powered cloud communication platform and business phone system that provides organizations with the...

CloudTalk

4.4 (263 Reviews)
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and...

Kiamo

4.1 (9 Reviews)
Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their...

Zoiper

4.3 (108 Reviews)
Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP...

Google Voice

4.5 (707 Reviews)
Google Voice is a cloud-based business phone system that provides users with a unique contact number to receive...

Vocalcom Hermes360

4.9 (17 Reviews)
Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase...

Zoom Phone

4.5 (212 Reviews)
Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors...

Browse Ringover Reviews

530 of 530 reviews
Sort by:
Ivo
Ivo
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2021

Ringover is my preferred VoIP Solution

We have fully integrated Ringover with our automated outbound sales campaigning as well as inbound service desks, the API is well documented and the team at Ringover is to 99% super responsive and helpful!

Technical issues are being treated very transparent and are usually quickly resolved.

Pros

Ringover is one of the few providers that operate their own network, in comparison to many other providers that use third parties. This hands you a couple of advantages e.g. amount of available phone numbers.

Cons

Currently Ringover does not support user account for support functions free of charge. So if I have to give access to an accountant or technician inside my organisation I have to have a paid licence for them which I find very annoying.

Alternatives Considered

Aircall

Reasons for Switching to Ringover

Best value for money and flexibility in scaling up their product insight our organisation

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team!
Regards,
Team Ringover

Replied 18/6/2021
Alejandro
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/12/2024

Great product and good price

It was easy and really fast and friendly user

Pros

Easy and good price. The system us working perfectly

Cons

Bringing my old numbers into Ringover, that was the only thing

Response from Ringover

Hello,

Thank you for your positive feedback! We’re thrilled to hear that you find Ringover easy to use and reasonably priced. Your satisfaction is our top priority, and it’s great to know that your transition to our system was quick and seamless.

We appreciate your comment about bringing your old numbers into Ringover. If you need further assistance or guidance with such configurations, please don’t hesitate to reach out to our support team – we’ll be happy to help.

Thank you for choosing Ringover to simplify your communications!

The Ringover Team

Replied 6/1/2025
Yuliyana
Yuliyana
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

2
Reviewed on 28/6/2024

Great reporting, but horrible quality call

Pros

it was very easy to set up, onboard he team and access the data the team was generaing.

Cons

We had a great testing experience, however 2 months in the contract, the quality of the calls dropped drastically. Calls would drop, people would not be able to hear the caller..it just made our process very very complex

Alternatives Considered

RingCentral Contact Center and CloudTalk

Reasons for Choosing Ringover

We needed stable connection that will not interrupt our processes and would not cause bad candidate experience.

Switched From

Zoom Phone

Reasons for Switching to Ringover

reporting and quality of the call
Matthew
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/12/2024

Ringover Review

Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong. Recordings are strong and you are able to view stats from as long as 15 weeks ago

Pros

Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong

Cons

Nothing that comes to mind, occasional call doesnt connect first time

Response from Ringover

Hello Matthew,

Thank you very much for your positive feedback! We are delighted to hear that you particularly appreciate our analytics and call transcription features. If you have any suggestions or specific needs, please don’t hesitate to share them with us. We are here to support you in the best possible way!

Our team continuously works to enhance the platform’s performance to ensure a seamless experience.

The Ringover Team

Replied 20/12/2024
Verified Reviewer
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2020

RingOver as SKYPE alternative

My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.

Pros

Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation.

Cons

Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process.

Alternatives Considered

Dialpad, Viber, RingEX and Zoom Phone

Reasons for Choosing Ringover

Well, Internet access was limited in my country. I had to use VPN to access my paid Skype subscription. But they blocked my account. I wrote to customer support but they did not help. Overall, I paid for the subscription which I could not use. So I discovered RingOver with the better rates and more functionalities.

Reasons for Switching to Ringover

I checked all these softwares and even more of them simply dont remember their name. All of them were complicated or expensive. I even could not use Viber for trial period. Zoom phone did not even offer trial period and sales representative was not responsive enough. Some of them offered long term plans without trial period which was expensive and quality was under question. And charge even for package delivery to the account was expensive.

Response from Ringover

Thanks for taking the time to share your review.

Team Ringover

Replied 21/12/2020
Rashad
Rashad
  • Industry: Photography
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 10/12/2020

VOIP system that keeps us selling more

Generally, it is a great opportunity to have a better alternative as we used Skype for years. After having smoothness in the working process with updates it will be the best of the market

Pros

It has a great interface that enables me to find what I need from a tool list. It has a feature of recording that I do not need to buy another app for recording my calls as I did before when I was using Skype. It offers various platforms for use that make it pretty easy to get into the app wherever I am.

Cons

I did not lot the coverage of the package I did purchase Europe for my calls but it did not include Turkey so that I should buy the Turkish package separately and with this, the amount I will spend will exceed my budget.

Response from Ringover

Hello Rashad, Thank you very much for your review ! We are happy to see that you are satisfied with your experience with Ringover.
Have a good day and see you soon.
The Ringover Team

Replied 21/12/2020
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/10/2021

Easy to use

I have always been finely attended to each time I needed help during my call center set up

Pros

Easy to use : I could set up my call center in a few hours
Many functionalities and reports available
Zendesk integration for my customer service management

Cons

I could not easily create a bilingual call center

Alternatives Considered

Aircall

Reasons for Switching to Ringover

Cheaper with more features and funtionalities

Response from Ringover

Hello,

Thank you for sharing your experience, we are happy to know that our solution allows you to quickly and easily set up our call center.

Have a nice day,

The Ringover team

Replied 19/10/2021
John
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/3/2024

STAY FAR AWAY FROM THIS COMPANY

Horrible! If you value communications as a company stay far away.

Pros

Did like their interface and ease of use when originally pitched on their product

Cons

Once we signed up everything was wrong, from connections, to SMS, to billing.

Response from Ringover

Hello,

We're truly sorry to hear about your negative experience with our service.

We deeply regret that the promises made during the pitch did not align with the actual experience after signing up.

Your feedback is incredibly important to us, and we would like to address and resolve these issues promptly. Please reach out to our support team directly so that we can investigate and rectify the situation.

We understand the importance of reliable communication for businesses and apologize for any inconvenience caused.

Thank you for bringing these concerns to our attention. We hope to have the opportunity to regain your trust and provide a better experience.

Best regards,
Ringover team.

Replied 11/4/2024
Ludovic
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/4/2024

Easy to use

Pros

Even if the starts was a bit difficult due to a problem with one of the phone number. Everything was fixed after a few days. Since then, no issue and very easy to use.

Cons

We loose sometimes the call when we are in 4G.

Response from Ringover

Hello Ludovic,

The quality of customer service is one of the fundamental values ​​carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.

Good day and see you soon !
The Ringover team

Replied 26/4/2024
Dennis
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2023

Smooth sound and easy to manage panel

I tried the top 7 virtual phone companies listed on Google and only one sounded smooth and actually worked. The back end panel lists the details of the calls and there are options to record the calls. You can also get a new number in another city in minutes. Works like a charm and I'm very impressed with the phone quality. I'm currently in France on vacation using numbers in LA and Denver and 4 other cities. Smooth as silk.

Pros

I like the sound. I tried 5 different virtual phone companies before I settled on Ringover. On after another sounded terrible or gapped out in the middle of the call. Been using a month now and it's been flawless.

Cons

Actually have not found a con yet. Works perfect and the panel is easy to use.

Response from Ringover

Hello Dennis,

Thanks for leaving such a great comment!

We are happy to know that you like our solution!

We do everything we can to make it user-friendly for our customers and allow them to provide world-class customer service whatever the situation !

We look forward to continuing with you.

The Ringover team

Replied 24/1/2024
Oleg
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2024

Great VoiP system for a recruitment agency

Pros

The system is very easy to use. The quality of the connections has been great. The service is inexpensive. There are no hidden costs and the plans cover a lot of countries. Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.

Cons

No cons that I can mention. My operation is small, so for what I need it is great.

Response from Ringover

Hello Oleg,
Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation !! We look forward to continuing with you.
The Ringover team

Replied 16/2/2024
Llana Melissa
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/1/2023

Communication Just for Work

I love Ringover! It’s like my communication space specifically for work. I don’t have to use my personal number anymore so it’s a way to separate calls and messages from work and from family. It’s ideal for work-life balance, I guess.

Pros

What I like most about this software is it offers my most needed communication tools and more in one app - messaging, video calls, and statistics.

Cons

What I least like about this software is sometimes when my husband and I call at the same time the reception becomes poor. I wonder if it’s just my internet or it’s the app.

Response from Ringover

Hello Melissa,

Thank you for taking the time to leave your comment.

We are happy to learn that you are enjoying our service.

In the event that you are experiencing some quality issues, please feel free to contact our support team at [email protected] and, our team will be more than happy to assist you!

We wish you a lovely day!

Best regards,

The Ringover Team.

Replied 3/5/2023
Santosh
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2020

Great Application and high uptime

Great, Easy and Transparency.

Pros

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Cons

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Response from Ringover

Hello Santosh,

Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone.

Regards,
Team Ringover

Replied 23/6/2020
Shishir
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/6/2020

A simple and powerful tool

Helps me a great deal get my calls through.

Pros

The integrations, the click to call feature, power dialer and the customer service

Cons

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Response from Ringover

Hello Shishir,

Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool!

We have noted your comment regarding dropped calls to specific countries. Can you send us more details at [email protected] when convenient?

Regards,
Team Ringover

Replied 23/6/2020
Ignacio
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/12/2022

Easy to use, good balance features/price

Excellent. It is a very good tool, with many different features and very easy to use for both agents and manager

Pros

Its ease of use, intuitive tool, not complicated at all

Cons

In general everything is perfect. Nothing to complain about

Response from Ringover

Hello Ignacio,

Thank you for this great comment !

We are happy to know that you like our solution!

We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation!

We look forward to continuing with you.

The Ringover team

Replied 3/5/2023
James
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/3/2021

Easiest Phone Provider System through the App and Web

The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.

Pros

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Cons

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Response from Ringover

Hello James,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you !
Have a good day !
Regards,
Team Ringover

Replied 4/3/2021
John
  • Industry: Railroad Manufacture
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/8/2021

Great product

Cosmic

Pros

Relaiblity make my work easier and connects team

Cons

Nothing its great honestly no complaints

Response from Ringover

Hello John,
Thanks for your feedback. We are happy to read that you're enjoying using our solution. Looking forward to continuing working with you!
Regards,
Team Ringover

Replied 16/8/2021
zakaria
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/9/2021

Ringover satisfaction

Pros

Easy to use !
I can have it on computer and phone too !

Cons

When there is a bad wifi it's a bit complicated to hear the other party.

Response from Ringover

Hello Zakaria,

Thank you for your positive feedback. Our solution is regularly improved so you don't encounter any problem.

See you soon,

The Ringover team

Replied 24/9/2021
Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 2/7/2021

Great work tool!

It has been a really useful tool, especially working from home! It is also a great tool when you are learning in a new role because of the shadowing feature.

Pros

The ability to listen back to recorded calls is brilliant! If you miss any information or can't make notes quickly enough its a life saver!

Cons

There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption.

Response from Ringover

Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team

Replied 9/7/2021
Marco
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/7/2021

Using Ringover phone in Palermo Sicily

very positive. Easy to use.

Pros

Customer support was excellent and they came to the rescue in the middle of the pandemic.

Cons

overall it was good at making calls. I didn't get to test many more features.

Response from Ringover

Hello Marco,
The quality of custumer service is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !rin
The Ringover team

Replied 9/7/2021
Eddie
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/7/2021

Easy of use

Pros

Easy to use
Statistics function
Fully virtualized (no hardware)

Cons

Customization of the dashboard, which can still be improved

Response from Ringover

Hello Eddie,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you!
Regards,
Team Ringover

Replied 19/7/2021
Antoine
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/9/2021

Perfect for the price

Pros

The pricing is perfect for what you get. Lot of nice features.

Cons

The last version had some tweaks that was a bit regressive but they corrected it

Response from Ringover

Hello Antoine,

Thanks for leaving such wonderful feedback.
We are happy to learn that you're enjoying using our solution.
Looking forward to continuing working with you!

Regards,

Ringover Team

Replied 28/9/2021
El Mokhtar
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2021

The best Voip app

Pros

We tried many Voip app's and ringover is by far the one who suits us the best

Cons

Nothing spécial. We have using it for 2 months now.

Response from Ringover

Hello El Moktar,

Thank you for sharing your experience, at Ringover we do our best to make our Saas solution as efficient as possible for our customers.

Have a nice day,

The Ringover team

Replied 19/10/2021
Daniel
  • Industry: Computer Networking
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/8/2021

Impressive Product

Pros

Ease of use, voice quality, stability of the software.

Cons

Nothing as of yet. Very happy with the product. Can’t fault it.

Response from Ringover

Hello Daniel,
We are happy to hear that you are satisfied with your experience with us!
Good day and see you soon!
The Ringover team

Replied 16/8/2021
Callum
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/3/2020

Disgusted...

Absolutely awful, disgusted in the service in which they provided

Pros

Initially, the click 2 call system, however, wasn't very helpful when the call quality was horrific

Cons

The call quality was absolutely awful when bringing this up with [SENSITIVE CONTENT HIDDEN] and his team, the issues were never addressed. After bringing up these issues multiple times and even sending call examples to RingOver, they were trying to convince us that it was a problem our end. Also when calling them and saying which company I was from I would be greeted with rude vocabulary and slow waiting times

Response from Ringover

Hello,

Thank you for sharing your feedback. We’re sorry to hear about your experience and regret that we did not meet your expectations.

Call quality is a top priority for us, and we’re disappointed that your concerns were not resolved to your satisfaction. Additionally, we take your comments regarding our team’s interactions very seriously, as professionalism and respect are fundamental to our service.

Thank you for bringing this to our attention.

The Ringover Team

Replied 7/1/2025
George
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 9/1/2025

Avoid this company

Pros

Started off well but then fell to pieces

Cons

They can no longer provide German numbers to UK businesses but were unwilling to cancel the contract forcing me to continue paying despite no phone number.

Response from Ringover

Hello George,

Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment.

A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right.

Thank you for the opportunity and we look forward to speaking with you.

Ringover Team

Replied 10/1/2025
Jonathan
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/8/2024

Solid tool for sales team

A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls

Pros

I like the simplicity of the platform and the set up

Cons

I have not found any inconvenience using Ringover

Response from Ringover

Hello Jonathan,

Thank you for your positive feedback! We're delighted to hear that Ringover has become a solid tool for your sales team, simplifying both outbound and inbound calls.

If you ever have questions or need assistance, we're here to help.

Best regards,
The Ringover Team

Replied 23/12/2024
Paola
Paola
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/9/2023

Ringover an excellent solution for your business

Pros

Perfect and Easy integration with our business process

Cons

Nothing to complain about this software

Response from Ringover

Hello Paola,

Thank you for leaving such a wonderful feedback!

We are glad to see that you're enjoying using our solution.

Looking forward to keep working with you!

Best regards, the Ringover Team

Replied 14/9/2023
Ziya
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 6/5/2023

Great Solution for VoIP

Ringover has helped our team collaborate more efficiently and manage our communication needs.

Pros

Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.

Cons

Couldnt be ideal for small businesses. May the reporting features be more benefit. Not often but call quality can be inconsistent time by time.

Response from Ringover

Hello Ziya,

Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!

Regards,

Team Ringover

Replied 11/5/2023
Hamid
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 28/3/2023

Ringover is Good

Pros

Phone quality is very good, almost is easy ti use

Cons

The solution is easy to use for any one, very interactif

Response from Ringover

Hello Hamid,

Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution.

Looking forward to continuing working with you!

Best regards,

The Ringover team.

Replied 3/5/2023
Aman
Aman
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 17/2/2023

Ringover is a software that businesses can use to manage their communication, which is based...

Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.

Pros

Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.

Cons

There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them

Response from Ringover

Hello Aman,

Thanks for taking the time to leave this comment.

We are happy to learn that you enjoy our solution and, that you enjoy our various integrations.

We are also sorry to hear that you have experienced some mild disruptions with Ringover.

Should you experience any issues at some point, please feel free to email us at [email protected], and our support team will be more than happy to assist you!

We wish you a pleasant day!

Best regards,

The Ringover Team.

Replied 3/5/2023
Kit
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2022

Remote Work Made Easier

Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!

Pros

What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!

Cons

Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.

Response from Ringover

Hello Kit,

Thanks for leaving such wonderful feedback.

We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!

Regards,

The Ringover Team!

Replied 3/5/2023
Alexander
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2021

Why would you not choose Ringover?

Fully enjoyed the beginning and over a year on we still feel the same.

Pros

The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team.

Cons

Currently having to pay in euros, which is a very minor issue.

Alternatives Considered

Aircall

Reasons for Choosing Ringover

Poor sound quality, call kept dropping off, visibility of calls was minimal, customer service was lacking.

Reasons for Switching to Ringover

Price, configurability and finally, the Ringover team members I was in contact with.

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team!
Regards,
Team Ringover

Replied 29/6/2021
Cyril
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 15/7/2022

Telephony for flexibility

Pros

make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.

Cons

There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.

Alternatives Considered

Aircall

Reasons for Switching to Ringover

For the princing cheapier.

Response from Ringover

Hello Cyril,

Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly.

Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at [email protected]. Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them.

We wish you the best.

Sincerely,
The Team Ringover

Replied 5/8/2022
Asanka
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
1

1
Reviewed on 15/12/2022

Do not buy. There are so many better products out there.

Pros

The soft phone feature. And nothing else.

Cons

The cunning cancellation policy and hopeless customer Support.

Response from Ringover

Dear Asanka,

We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases.
Do not hesitate to send us your comments by contacting us at [email protected]. We will be able to discuss and find a solution to your problems.

Have a nice day !

The Ringover team

Replied 21/12/2022
Julie
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/7/2021

Ringover Review

I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.

Pros

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Cons

I haven't discovered anything I don't like

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team!
Regards,
Team Ringover

Replied 9/7/2021
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 13/8/2022

Might be the perfect solution for SMEs

Pros

If you have a team that needs to work from the same number all the time, well Ringover does that job. Apart from the team we had at our offices, we also had an international team. Ringover was the first cloud-based phone solution that we used as a team. It worked well.

Cons

Well, we were on trial and decided to try for some months. We ended up with another software because Ringover didn't have as many features that we needed at the time. We were quite a big company, so it might be the perfect solution for SMEs.

Response from Ringover

Hello,

Thank you for this great note !

We are happy to know that you liked our solution!

And that Ringover did the job for your local and international teams.

Indeed our complete cloud base phone solution works really well, I am sorry and really surprised to find out you have decided to leave us for some missing features.

We do work alongside big companies too and I am very confident that if you had contacted us for this features we could have probably meet your needs.

Knowing that you like our product, I would invite you to contact us again to discuss about this features. At Ringover we always aim to improve our performance and quality.

I thank you again very much for your comment, and wish you well in your future endeavour's.

Best Regards Ringover Team,

Replied 23/8/2022
Verified Reviewer
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/11/2022

Call Monitoring app

I can proudly say that my user experience is very successful. I keep a good opinion of this solution

Pros

Ringover is a Call Monitoring app that is very ease to use. that offers a lot of professional feaures and amazing repport. I really like the design of this product

Cons

The subscription is a bit high for small business but it worth to try

Alternatives Considered

Google Voice

Switched From

Google Voice

Response from Ringover

Hello there,

Thank you for taking the time to leave this great comment !

We are happy to know that you like our solution!

We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation!

We look forward to continuing with you.

The Ringover team

Replied 3/5/2023
Pascal
Pascal
  • Industry: Textiles
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2021

About Ringover Experience

Pros

I am very satisfied with ringover in addition to the intuitive console,
The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.

Cons

t's hard to say what I didn't like about RINGOVER
because I really believe that all is well.
Can be the price "not expensive enough"

Response from Ringover

Hello Pascal,

Thank you for sharing your experience. We are happy to hear that our IP telephony solution is providing you with a quality service when you are moving on a daily basis!

We look forward to keep working with you,

The Ringover team

Replied 8/10/2021
Verified Reviewer
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/7/2021

Streamlines communications

Pros

It had such a positive impact on our business

Cons

Nothing at the moment as it does exactly what it was sold to do.

Response from Ringover

Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us.
Have a good day and see you soon.
The Ringover Team

Replied 9/7/2021
Daniela
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 10/2/2021

How is ringover on a daily usage

Pros

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Response from Ringover

Hello Daniela,
Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team!
Good day and see you soon !
The Ringover team

Replied 1/3/2021
Soumaya
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2021

ringover

we have a daily use of it since we got a call center

Pros

Ringover is really effective as it is time saving + It help us to do report

Cons

There is nothing we like least about this software.

Response from Ringover

Hello Soumaya,

Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation !

We look forward to continuing with you.

The Ringover team

Replied 26/10/2021
Javier
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
5
Customer Support
1

3
Reviewed on 15/11/2021

Be careful with long commitments and their customer support

Pros

They can provide phones in multiple countries, easy tool, does what it is suppose to do.

Cons

12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it.

My overall experience?
Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.

Response from Ringover

Hi Javier,

Thank you for reaching out! We completely understand that cancellations can sometimes be tricky. We're here to assist you in navigating any challenges you may be facing.

To ensure we can resolve this quickly and efficiently, please provide us with your account details at [email protected]. We want to make sure all your concerns are addressed and prevent any unnecessary charges.

Looking forward to helping you!

Best regards,

Customer Support Team

Replied 23/12/2024
Jack
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/6/2021

Great for training and international calls

Pros

Being able to listen into calls for training purposes is very useful and really helps our training scheme

Cons

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though

Response from Ringover

Hello Jack,
Thank you for your feedback. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team

Replied 18/6/2021
karen
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/7/2021

Excellent Product

definitely brining the office to home environment, recording of calls save taking notes.

Pros

Excellent account management . good service quality and ease of use

Cons

Not much I dislike only a slight delay but not that noticable.

Response from Ringover

Hello Karen,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team

Replied 9/7/2021
Luis
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/9/2021

Great Call Center App

We have had a great experience with Ringover so far.

Pros

Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.

Cons

We have had sporadic connectivity issues but the have been promptly resolved

Response from Ringover

Hi Luis,

Thanks for your wonderful review!
Our whole team is happy to work with you.
If ever you need some additional advice on how to reduce connectivity issues , please reach out at [email protected].

Regards,

Team Ringover

Replied 16/9/2021
Jose
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 11/6/2020

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Alternatives Considered

Aircall

Reasons for Choosing Ringover

We were not happy with their service.

Switched From

Aircall

Reasons for Switching to Ringover

We had a bad experience with Aircall before

Response from Ringover

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Replied 15/6/2020
Emin
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 25/10/2020

Experience on Ring Over

The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.

Pros

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Response from Ringover

Hello Emin,

Thanks for taking the time to share your feedback!

We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business.

We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations.

Thanks again for choosing Ringover. We look forward to continue working with you!

Regards,
Team Ringover

Replied 6/11/2020
Galner
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 7/12/2022

Ringover est une solution de VoIP complète

Overall, its a great tool to get the most out of sales teams.

Pros

The recording system, the customer service and the dashboards that enables management analysis.

Cons

You need specific hardware to enjoy the full capacity of the tool (specific headsets, etc).

Response from Ringover

Hello Galner,

Thank you for this great comment ! We are happy to know that you like our solution!

We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation !

We look forward to continuing with you.

The Ringover team

Replied 3/5/2023
Esther
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 7/10/2021

Efficient, fast solution for telemarketing

it allows me to call quickly
to have a solution with several cell phone numbers
allows the follow-up of the calls
call transfer

Pros

Looking for a simple, fast and efficient solution for my telemarketing missions.
This is what the Ringover solution offers me.
Several call numbers in 07 ...... and in regional numbers.
For now, the solution for me.
Thank you to Ringover for listening to me and providing a solution.
I recommend this option.

Cons

I have not encountered any negative points in using this software

Response from Ringover

Hello Esther,

Thank you for your feedback!

We are delighted to know that our solution meets your expectations. We are doing everything we can to make our SaaS solution easier to use and more productive for our users.

Thank you very much and see you soon!

Ringover team

Replied 8/10/2021
530 reviews

Related categories