About KickFin
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KickFin offers a free trial.
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KickFin Reviews
Feature rating
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Nightly Tip Outs
We set up a system for nightly closers and jr. managers to use the software, and the GM audited their work every morning. Auditing was easy, and mistakes were rare. It's easier and faster than counting and redistributing cash and correcting mistakes is as easy as just distributing money a little differently the next night.
Pros
In an increasingly cashless society, this app allows you to continue tipping staff out nightly. It works great.
Cons
Once the money is out, it's gone. So don't make a mistake
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Great Company and Great Concet
Customer service is quick to respond with remedies to issues. Overall I am impressed with the company. It can be intimidating at first but is very user friendly.
Pros
As the future is obvious to most of us in the restaurant industry, cash is almost a thing of the past. Kickfin eliminates the tough conversations with your employees and allows us as restaurant managers and owners to continue to provide our teams with the daily tip out they earn. One of my biggest concerns going into this was the worry that my team members would be put off by the $1 fee but to the contrary they were excited about not having to leave with a pocket full of cash and even happier not to blow all their earnings across the street after a hard day.
Cons
I don't really find many cons with the system. Having the employee names being in alphabetical order would be much easier when doing the tip out at night but other than that its a great system and concept.
- Industry: Restaurants
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Easy
Overall very good
Pros
I like how easy it is for the end of the day wrap up for managers and how easy it is for employees to sign up
Cons
The website is kind of wonky and remedial
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
High Volume Restaurant Review
We have had less discrepancies since utilizing the Kickfin software. It has been a really positive change for us!
Pros
This keeps our cashing out process smooth and consistent. Very user friendly! Very clean and organized site. We have had very minimal hiccups with this software. Any troubleshooting that has been needed was easily resolved, as the team is very prompt to assist.
Cons
Some of the employees had mixed feedback about the .75 deduction per transaction.
Response from Kickfin
Hi Kristian! Love seeing your 5-star review. Depending on the state where they are located, employers have the option to pass the transaction fee through to the employees but the employer can always choose not to do this. It's easy for us to configure, and a change can be made at any time! (Other digital tipping solutions can cost employees up to $3 or $4 every time they transfer funds to their bank, and it can take several days for the transfer to happen; we've found that many employees don't mind the transaction fee in order to have their funds immediately available to them in their bank accounts!)
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 6-12 months
-
Review Source
Kickfin Review
I will say, honestly it has been an easy transition and much nice process than I thought it would be. I also can appreciate the team's willingness to hear feedback and adjustments sited from users like myself.
Pros
I love the addition of the (-1) feature at payment, makes things easier for reconciling. I like the ease of the process and how quickly it works.
Cons
When making a payment without a tipped group I feel like there could be a more efficient way of entering the team team members into the "sheet" or grid. Even a simple thing of being able to search a team member then hit "enter" key instead of having to click them over could make things flow quicker esp. for a bigger team, like one of my locations has. Also alphabetizing the team members in the drop down list could save some time as well.
Response from Kickfin
Thanks for your thoughtful review, Salvatore! Our product team is laser-focused on continuously improving our product based on customer needs. Your suggestions are on our 2021 product roadmap you can expect to see a lot of these changes in an upcoming release.
