--- description: Review of Reputation Studio Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Reputation Studio | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Reputation Studio](/software/121831/reputation-studio) # Reputation Studio Canonical: https://www.softwareadvice.ie/software/121831/reputation-studio > Reputation Studio is a review management solution, which helps businesses monitor and analyze client reviews from multiple channels such as marketplaces, websites, application stores, social media platforms and more. Administrators can use reports to visualize and gain insights into products, key topics, ratings by channel and other metrics. Using Reputation Studio, supervisors can track open tickets based on owner or status and configure access permissions for staff members. Administrators can set up an approval process for managers, customize workspaces according to requirements and use product IDs to map customer content across multiple channels. Additionally, businesses can assign roles and respond to client reviews using personalized templates. Reputation Studio allows professionals to create categories with tags and keywords to trigger urgency and prioritize responses. Pricing is available on request and support is extended via phone and email. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: 1440 - **Location**: Park City, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Per Feature - **Pricing Details**: Reputation Studio's pricing starts at $499 per channel per month. Discounts are available for nonprofits. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, China, Costa Rica and 80 more ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Brand Management - CRM - CRM Integration - Chat/Messaging - Commenting/Notes - Customer Advocacy - Customer Experience Management - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Data Import/Export - Engagement Tracking - Feedback Management ## Integrations (8 total) - Bazaarvoice - OpenTable - PowerReviews - Salesforce Service Cloud - SmartCustomer - Trustpilot - Yelp Guest Manager - Yotpo ## Support Options - Email/Help Desk - Phone Support ## Category - [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software) ## Related Categories - [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software) - [Reputation Management Software](https://www.softwareadvice.ie/directory/4509/reputation-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.softwareadvice.ie/software/193489/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (702 reviews) 4. [GiveMe5.ai](https://www.softwareadvice.ie/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [Okendo](https://www.softwareadvice.ie/software/353128/okendo) — 4.9/5 (223 reviews) ## Reviews ### "Reviews and Q\&A Engagement Made Easy" — 5.0/5 > **Jason** | *29 July 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The integration with our SFDC tool allows our agents to move seamlessly through consumer contacts without losing sight of following the appropriate compliance guidelines. Reputation Studio has also proven to be flexible in being able to meet our needs with a very attentive support service. > > **Cons**: At times, Salesforce can load a bit slow, which is where Reputation Studio lives. > > I have been very pleased with the tool, as well as the partnership with Rep Studio overall. Reviews monitoring and engagement is an area we will only continue to grow in globally and Rep Studio has proven to be the right solution to deliver our ambitions. ----- ### "Easy to use and great support/ onboarding with vendor" — 5.0/5 > **Susan** | *12 July 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and customizable. Great feedback from our users and teams. Intuitive and as the Review object layouts./fields can be customizable, it has made the process super easy and efficient for our teams to respond to reviews and reduced average handling times. We use this within Salesforce Service cloud and the layout of the Reviews object/ Reputation Studio is much more user friendly than standard Salesforce case layouts. > > **Cons**: Would be good to see history for google play reviews that have been updated (but this may already be on the roadmap) however 1440 have provided workarounds for Google Play reviews. > > We have been able to pull in reviews from multiple platforms and answer from within Salesforce service cloud. The implementation team at 1440 are great people. Great support and any issues we encountered during the implementation/onboarding phase were dealt with very quickly. They were always super helpful and provided excellent support throughout every stage. They are also quick to respond and offer great post go live support. Excellent service\! ----- ### "Naem's Review of Reputation Studio" — 4.0/5 > **Naem** | *19 May 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: The ease of use is what sticks out the most. Rep Studio integrated really well with our current setup in Salesforce. Reputation Studio has allowed for a quicker, and more personal connection with our consumers. > > **Cons**: There aren't many things to complain about aside from a few hiccups we usually experience after deploying updates in Salesforce. These are few and far between, and usually caught and resolved in a short period of time. ----- ### "Great tool, fantastic value" — 5.0/5 > **Jake** | *19 May 2021* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Honestly the support as our needs have evolved has been critical to our success. Great team\! > > **Cons**: Any time there have been shortcomings or things to address, the team has been quick to build solutions. No complaints or critiques > > Reputation Studio (1440) has been awesome to work with. They actually listen when you have a new idea. Love working with this team\! ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/121831/reputation-studio) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data