4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Litmos

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content library. Thousands of companies trust the solutions to create, curate, and connect learning content to employees, customers, and partners. Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate award-winning learning technology and set the standard for customer experience and satisfaction. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.
Litmos Software - Access Litmos Anywhere
Litmos Software - Learner Dashboard
Litmos Software - 3
Litmos Software - Content Authoring Tool
Litmos Software - 5
Litmos video
Litmos Software - Access Litmos Anywhere - thumbnail
Litmos Software - Learner Dashboard - thumbnail
Litmos Software - 3 - thumbnail
Litmos Software - Content Authoring Tool - thumbnail
Litmos Software - 5 - thumbnail

Litmos pricing

Litmos has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Litmos Reviews

Feature rating

Value for Money
4.2
Functionality
4.1
Ease of Use
4.4
Customer Support
4.1
5 reviews of 277 View all reviews
Anthony
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 19/9/2022

Robust platform for employee training

This platform offers versatile options to strengthen the training process of our organization's employees. It is very versatile, robust and customizable. Sap Litmos is easy to implement and has a very small learning curve.

Pros

It has options for customizing courses to adapt them to the needs of our company. Allows quick and easy access from anywhere and at any time. Provides reports with real-time information on the progress of participants in the training process. The ability to upload videos as part of the evaluation process is very useful. It works in different operating systems, which provides versatility.

Cons

So far the only thing that I think should be considered for its use is the cost, which can be high depending on the size of your company.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 3/8/2016

Integration Rich, Easy to Use

We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that.

They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features.

Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities.

We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability!

Best advice is to plan our your organizational needs as a flow chart so you get it right the first time.

Pros

Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more.

Easy to learn, easy to course build.

Several options for organizing by Team or Learning Path.

time.

Cons

Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors.

True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement.

Sherrie
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
3

2
Reviewed on 6/1/2020

Buggy and ultimately disappointing

I'm incredibly disappointed with Litmos. I used it several years ago with a different employer (before SAP) and did not encounter the amount of bugs, challenges that we do now. We had Cornerstone prior and were looking for a simpler, easier to manage system. We traded overwhelming complexity for unreliable simplicity.

Pros

- Easy to add & assign courses
- Easy for learners to access
- Large library of content

Cons

- Reporting is a nightmare and often views on screen show misinformation
- Reporting on Learning Paths is especially challenging
- Managers cannot easily pull clear, accurate reports on their teams
- Very buggy, we submit endless support tickets
- Support tickets are prioritized based on all customers' need
- Expect to go around and around with various levels of support
- Library of training is mostly text with images, not very engaging, the best courses are developed for the UK
- Everything goes on the dashboard and stays until course is completed, meaning users might open a course out of curiosity and it stays on their dashboard, cluttering their view
- It's not obvious to users which courses on their dashboard are mandatory vs. assigned vs. ones they opened out of curiosity
- There is no good way to organize courses beyond categories, you can create different course libraries, but to the user, it all looks like one library
- Our admin spends an inordinate amount of time investigating user issues, on the phone/email with Litmos support and we're hesitant to ever enable new features considering how many issues we have with basic features

Verified Reviewer
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 13/12/2018

Litmos

Pros

Litmos has a very clean user interface, and loading course materials and SCORM packages are simple.

Cons

No central content repository, limited access to style sheets for custom design elements. It's an expensive platform, to begin with but feel nickeled and dimed with many recent features coming with individual price tags, and it feels like recent updates are showing Litmos a bit out of touch with advancing needs of LMS users, especially users who train external clients and students.

Response from Litmos

Thank you for the review and we are delighted that you enjoy our clean interface and the simplicity of the platform.

Please note that you can speak with your Account Manager if you ever need additional assistance or tips and tracks. Litmos is known for not being as expensive as many other LMS's, but has many more capabilities, and all of our industry and customer awards add to this notoriety.

Cheers,
Allison

Replied 22/2/2019
Artem
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/3/2018

Leader in LMS design and usability

We needed a central place to house all of our courses and needed the ability to track who has completed what and where our learners are struggling. Based on the tracking for our support teams we have been able to change our approach and be more inclusive of everyone.

Pros

The simplicity and usability of the learner view makes it easy for them to know what courses to do and what needs completing. Building courses is easy as well and they offer quite a few module course types in addition to that recently there are a lot of great features to automate the the reminders to ensure learners are completing tasks on time.

Cons

Could use some more reporting on the instructor led sessions. In my specific use case I need to report on the number of live sessions we are doing and often requires some excel magic to get what we need. Also would like to see more integration into other virtual platforms other than GotoTraining.

Response from Litmos

Hi Artem,

Thank you for the great feedback! We are delighted that you have found success using Litmos. I will give our product team your feedback regarding reporting on instructor led sessions and integrating into more virtual platforms. Keep in mind that we update our product often and it will continue to improve with each update. Please reach out if you ever have any questions.

Cheers!
Allison

Replied 23/3/2018

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