About ClickUp
ClickUp pricing
ClickUp has a free version and does not offer a free trial. ClickUp paid version starts at US$10.00/month.
Alternatives to ClickUp
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- Industry: Maritime
- Company size: 5,001–10,000 Employees
- Used Daily for Free Trial
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Review Source
Efficient Project Management
My overall experience with ClickUp has been positive. It effectively streamlines project management and enhances team communication. However, the initial learning curve can be challenging.
Pros
Task management, customizable workflows, and integration with other tools.
Cons
Complex interface, which can be overwhelming for beginners, and occasional performance slowdowns. It also requires time to fully customize.
Alternatives Considered
TrelloReasons for Switching to ClickUp
I chose ClickUp over Trello for its rich features, customizability, all-in-one platform, and scalability for diverse team needs- Industry: Executive Office
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great product! Wish I was still using it!
I was tasked with finding a software that would give my department a place to store our workplans. We have multiple divisions within the department and needed something to be able to show our commissioner a snapshot of our projects for the year. Click-up was amazing! It was visual, had so much detail that could be included and so much functionality and editing capacity that it can be used for a whole range of data. The system is user friendly and I had to do minimal training with staff as it is very intuitive.
Pros
Click-up is easy to use, visually stimulating, well organized and can provide a great snapshot of company projects, timelines and status. The FAQs are great and so are the Youtube videos.
Cons
I liked everything about Click-Up. I did not have any cons when using this program.
Reasons for Switching to ClickUp
The price and the interface of this software is better than the other products I tried.- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
A very versatile, yet slow, tool for project managment
Pros
The flexibility it offers is remarkable, with features that cater to a wide range of needs. Its customization options are excellent, allowing us to tailor views, workflows, and task priorities to match our team’s specific needs.
It is smoothly integrated with many softwares.
Cons
After two years of using, we're gradually leaving Clickup due to contiunes lags and load times that slow down the experience.
While the customization and range of features are strengths, they can also be overwhelming for new users. Onboarding can take a bit of time, especially for users new to project management tools.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great platform - if it fits your budget
Pros
Clickup is a great tool for those looking to track projects, tasks and collaborate with other members of the team. My position is a lot of projects that include all types of creative work. Clickup allows me to track the progress of each project and keep writing in the same place. It also allows me to collaborate with other team members and keep track of upcoming tasks/projects.
I also love that I'm able to access other workspaces from the same space. This allows me to use Clickup for personal tasks/projects as well but keep them separate so my coworkers can't see them or access them.
Cons
I wish Clickup had a more substantial, and permanent, nonprofit discount. Our nonprofit is relatively small with limited space in the budget. Clickup's discount for nonprofits is small and only applies to the first year. That is a major barrier for adoption.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Forewarned is forearmed
Purchase, customer service, updates, investment and intuiative usablity it gets top marks. Because the version inwas using didn't have much AI going on (2023-2024) if I left it too long then updating became too much of a chore. Which is certainly my issue not ClickUps.
Pros
I loved the detail and customiseability of the entire platform. I'd previously mapped out my core processes and it was intuitive to put them into projects and tasks and assign times etc. When everything was set up and out of my head ClickUp felt like it could manage everything and as I worked, I updated, so everything was visibly on track (or not) and nothing was forgotten. Thats a lot of peace of mind.
Cons
The heavier in detail I went, the more it needed updating and attention. I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required to go through all the projects etc so it kind of fizzled out. If there is a team of you, and someone other than the owner becomes the champion of ClickUp I can see this being a game changer.
Reasons for Switching to ClickUp
Cost and the amount of detail and setup was off putting.- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
A great way to prioritize and make work bite sized
It's been a great place to track personal and professional goals and projects - including recurring tasks.
Pros
I love being able to set up a project all at once and craft a timeline. Then only the next steps I need to do pop up in my to-do list every day. It's a great way to avoid the overwhelm of looking at all the to-dos at once.
Cons
It has SO many options and tools, it's a little hard to learn them all or explore ones that might be helpful.
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
In my experience, ClickUp will reduce your stress and help you focus
Overall, my use of ClickUp was very positive at the time I used it (in an Administrative and Executive role), and kept me on track with prioritizing tasks, projects, and reminders of important upcoming events. I used it daily for over a year, and it me keep track of everything I needed to do. I could definitely say that by using ClickUp, my stress in the role I was in was reduced, ultimately allowing me to focus and tackle large and complex projects ahead of schedule while managing ad-hoc tasks throughout the day/week.
Pros
When I first started using it, I would keep track of each and every task given to me in Clickup. This evolved from only a to-do list, to an agenda and company document and template library. I loved how easy it was to navigate, as a business alternative to Notion (which I was using for personal reasons) with similar features.
Cons
When I tried using Clickup more recently (within the past year), it seemed as though it was overloaded with new features that weren't there 2-3 years ago. It's very confusing for someone who was used to the previous ClickUp with less features (This might be the first time I've ever reviewed something poorly for having too many features).
Alternatives Considered
NotionReasons for Switching to ClickUp
I wanted to keep my personal workspace within Notion, separate from my work-related tasks and workflows within ClickUp.- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Almost great planning tool
I am overall happy about using ClickUp in my daily workflow. It is a tools that helps me with my daily tasks and organizes my work. Sometimes it can be a bit laggy, but except meetings it doesn't happen really often.
Pros
ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong. You can use a few default views to sort your lists of tasks. It is perfect for managing projects, keeping your work documented and well planned. It is also great for collaboration.
Cons
My biggest issue with ClickUp is it has a lot of problems during meets. I am not able to comfortably present the project to the team, or scrum along with them.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
ClickUp: Efficient Flow of Assessment
Thanks to ClickUp, it completely changed the way we manage assessment workflow. I like the organizational interface and strong automation tools that have enhanced business and team organization processes. Coordinating many assessment projects at once has proved to be one of the major benefits of the software.
Pros
Calculated risk levels linked to an integrated assessment adaptable to user needs and including automated task dependencies and priority changes. Collaboration tools that enable several analysts to work on a single intricate assessment while also managing data cohesion.
Cons
The Gantt chart may have more integrated forms of graphical interface for timeline management for the assessment projects. Specific opportunities are available when it comes to developing assessment templates. There exists an opportunity for even more flexibility with respect to reporting as metrics in the reporting dashboard.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
All in one PM tool, note-taker, client wiki, and much more
Generally, ClickUp has been the best solution for me to combine the features of a typical project management system with notion-like features.
Pros
I love the fact that I can customise it so much. I used an outside agency to set it up, so now it's all organised the way I like it. Also love the way I can have wikis for each client.
Cons
Takes up a lot of resources on my laptop. Can sometimes slow down the rest of my PC.
Reasons for Choosing ClickUp
Needed too much technical knowledge & was too heavy a load on my pcSwitched From
NotionReasons for Switching to ClickUp
Ability to customise and automate, and nice display.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
ClickUp Is Probably The Best - But Like Any Tool, It Comes Down to How Well It’s Setup
I’ve used Teamwork before ClickUp and was hesitant at first. I really didn’t see anything wrong with Teamwork like the rest of my co-workers did, but once I got the hang of ClickUp, I was hooked. It was a much better and extendable system.
Pros
It’s ease-of-use, flexibility, and the fact that it is very customizable allowing any type of business to utilize the software efficiently.
Cons
Copy and pasting formatted documents out of ClickUp, going in to ClickUp needs work. Tables do not copy over nicely, or at all really. Spreadsheets could use some attention as well. Yes, they copy over, but they don’t format that well visually.
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
CLICKUP is the JAM!!!
Using ClickUp has been a fantastic experience! It’s made managing my tasks and projects so much easier. The ability to customize everything—from task views to priority levels—lets me organize my work exactly how I want. The features like time tracking, goal setting, and integrated docs help me stay focused and productive. What really stood out was how smoothly it supports teamwork; everyone stays on the same page with clear communication and updates. Overall, ClickUp has streamlined my workflow and significantly improved how I manage my day-to-day tasks.
Pros
ClickUp is a game-changer for staying organized! The app offers incredible flexibility with task management, allowing you to customize views, set priorities, and track progress all in one place. The integrations and automations are seamless, saving tons of time. Whether you're working solo or with a team, ClickUp makes collaboration smooth and efficient. I love how I can break down complex projects into manageable tasks while keeping everything connected. The user interface is intuitive, and the customization options are endless. Highly recommended for anyone looking to boost productivity!
Cons
Havent came across something I did not like.
Alternatives Considered
JiraReasons for Choosing ClickUp
So much more user friendly and felt more organized.Switched From
Microsoft ExcelReasons for Switching to ClickUp
Ease of use, once you start getting accustomed to the functionality all is a breeze.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Solid all in one product
Overall though, especially as a user I'm very happy with the product and it works the best out of all we have tried, especially also for the other non IT/Development departments that struggled with utilizing other solutions before
Pros
It is a fully fledged all in one solution for Product Development.
We use it from creating and tracking high level goals to individual projects and even our ticket system is here.
Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)
Cons
It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop.
To a lesser degree for a user but for me as an admin:
Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)
Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.
Alternatives Considered
AsanaReasons for Choosing ClickUp
We wanted an all in one product that was easy to use for our non technical departments to manage their projects as well.Switched From
JiraReasons for Switching to ClickUp
Same as the reason we switched, Asana was not as feature complete as clickup- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
It's the next level of project management
Extremely positive, it truly is an excellent product!
Pros
Coming from an Agile background, and many other methodologies before that, when we encountered ClickUp it really impressed us.
It's taken the best from these worlds and implemented a "best of class" user interface to deliver a very useful product.
Cons
1. Missing LINE UP from the mobile app
2. Ability to share lists/tasks between workspaces so we don't have to keep switching into the clients workspace and then back
3. Progress reports on the dashboard - things like "how many tasks were completed this week" - broken down by workspace/space/list - this would be very compelling and motivating for team members
4. Explaining how the user licenses work at the outset could be better - we almost got charged a hefty bill for people who weren't full users.
Reasons for Choosing ClickUp
Clickup is the first system that truly nails the user interface, providing the necessary freedom to build your own structures and methodologies.Reasons for Switching to ClickUp
The UI for ClickUp is much better - overall a better structure and more customizable. It takes good methodologies and allows you to expand on them.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Decent – but too complicated
Pretty good. Might try it again but as long as they focus more on marketing and "cool features", I'll stay with Notion.
Pros
Very customizable and good to create CRMs and for project management.
Cons
While it's versatile, it's also slow and feels clunky (stopped using it ~6m ago, so it might have changed).
The functionality is better than for example Asana and Notion in many ways, but I still prefer to use those for the simplicity, and Notion specifically since it's even more versatile (but not as technical).
Reasons for Choosing ClickUp
Wanted something better for multiple projects, and to have a better CRM. But it wasn't worth the switch for me. Notion is simple and good enough.Switched From
NotionReasons for Switching to ClickUp
Asana was too simple for me. Not as customizable. And Monday was even slower and clunkier.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Great functionality, but is it over complicated?
Maybe I'm just not skilled enough to take full advantage of it yet, but the complexity of it and the lack of natural UX flow put me off trying.
Pros
It has a lot of features and functionalities.
Cons
It can be quite confusing. I think there's an overwhelm of features and functionalities so sometimes I feel like I lost the whole benefit of managing tasks because it's all just time-consuming and over-complicated. I've been using it for a while and sometimes I still can't find what I'm looking for.. it doesn't feel intuitive.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
ClickUp is the way to go in project management. It help bring everything together in one place.
Our experience with ClickUp has been a graceful and productive one. It has helped us to work better on our projects by allowing us to bring together and consolidate all our project resources. ClickUp also unites us by giving us an excellent collaboration space for working together on our shared projects.
Pros
ClickUp helped us to get all our project resources consolidated in one place making it easy to organize our projects. It provide amazing dashboards and visualizing tools that allows us to monitor the progress of our projects easily. It has great information sharing and chatting functions that help us to work smoothly together when collaborating on projects. ClickUp allows unlimited customization which enabled us to have it setup in accordance with our needs. The automations in ClickUp made it easy for us to setup our projects and attend to the repetitive tasks.
Cons
There has never been anything wrong with ClickUp since the day we started using it. There lacks anything to dislike about it.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
ClickUp is a talented masterpiece for managing projects.
It has been a super amazing experience with ClickUp which has seen us join forces and work together on our projects as one team. It also has been making it easy to plan for our projects and keeping up with the plans to ensure timely completions.
Pros
I like the collaboration tools which help us to work closely together on our projects by simplifying our team communications. ClickUp offers user-friendly task boards which makes ot easy to plan, organize and monitor tasks progress visually. It offers exciting task automations that allows us to take less time attending to the repetitive tasks.
Cons
ClickUp has proved to be the perfect match for our project management needs. No cons faced so far.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.
The App was an aim to help Project managers in their work and life, and instead - it makes it more complicated. The bugs are not fixed, the features are not improved. I reported many bugs since a year (wrong filters working, statises not visible, wrong data tracki g and much more), but the company did nothing about it. We get info about an updates every month on our mailboxes but none of the crucial bugs was ever fixed. I have 300+250 tasks on ClickUp, they are not able to tell when they would be able to fix those, so no Roadmap. I am a Project manager and product Owner since many years and I havent seen that kind of Roadmap Management in my lifetime. I lost much money and time cause I was not on time with many tasks and what was the cause? The ClickUp shows different tasks on different lists and somehow many on them are not visible, even if I use date Filter or due date "last 7 days" etc - we cannot trust this App, and instead of giving some Roadmap, we still do not know whether its good to move 1000 tasks somewhere else or what. And it has been since almost a year.
Sometimes I got answer like "We cannot estimate the time but its in the Review" for 15 weeks... And sometimes - no info for long time, promising they are working on it and then - tadaaam "We are not working on it cause its only you who reported that bug and we prioritize bugs and issues Based on the number of reporters". Omg. It is unbelieveable.
Of course you would get AI updates, some integrations etc, but the crucial things like reponsiveness, productivity, reliable features, bug fixing, filters working properly, lists showing right tasks every moment - this is something you cannot See.
ClickUp Team, info that developers are working on sth for weeks, months or you cannot estimate the time is neither empowering their businesses nor saving their time money / nor giving them overview of how the Projects are going and whether they should perform some actions etc. Whasn't that the aim of the App?
If I loose more than 50€ once again due to the bugs, I am done of waiting… Please, think twice while choosing the app. Especially if you don’t want to have your work disruptive.
Moreover, I got info “We have only one report of this issue, the issue doesn't block workflow, and there are viable workarounds using the web and desktop apps.” -> the ClickUp team told be that I could use computer to workaround this. Really? heavy computer everyday with me, those days? Web app is terrible, no responsiveness at all.
Really, I was about to have “The Highest Rated Project Management Platform” “ClickUp's easy-to-use product management software keeps your team productive, efficient and headache-free” “ClickUp's productivity platform is constantly improving as we release new features requested by our clients every single week.” ar they told avout the app, and unfortunately no progress in those really crucial bugs and features. The slogans on the websites are not real.
Pros
Maybe the layout, I thouth it would be useful. I like the dependencies.
Cons
The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.
In My Work, opening a task and returning to the view places you back at the top of the list
Statuses not appearing when adding a status filter
tasks are not getting displayed in My Work > Overdue > See All of the mobile app.
Task with DueDate for today are missing in MyWork - Today section. Also shows tasks missing from Everything List]
Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list
Home | Mobile | Tasks missing from My Work on the mobile app and browser]
The statuses are not working properly
The lists and due dates and not working
The web site is not responsive
How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks were hidden for 24 hours? And Its the same with many functionalities. We cannot trust statuses, Dates, lists, progress...
Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list - could you imagine having to review/change the due dates and every time scrolling to the bottom (200+ tasks on the list) to change the date of one particular task? It last 1.5hours every few days.
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
ClickUP: Efficient and user friendly project management.
My overall experience with ClickUP has been good. I found the platform to be user friendly and intuitive making it easy to organize and manage tasks and projects.
Pros
I liked about ClickUP integrates with a variety of other tools and platforms such as Google Drive, Slack and Trello, allowing for seamless workflow management.
Cons
ClickUP is overwhelming with it's numerous features and customization options, which can make it difficult to navigate and use efficiently.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A perfect combination of all the features we need to achieve comprehensive management
ClickUp has supported and enhanced our organizational and administrative capabilities. Managing all the details and scheduling with ClickUp has become easier and more efficient.
Pros
I loved ClickUp's ability to simplify the collection of team tasks and consolidate them into one schedule. I loved the ease of reversing member updates and finding expected closing dates. ClickUp's organizational features are great, ensuring that attachments exchanged between members are transferred to the project file.
Cons
I have no negatives to consider with ClickUp. The design is elegant and access to all features and panels is easy. I appreciate its strictness in adhering to some formats in reports or dashboards as this ensures their formality.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
ClickUp Insight by Njoroge
Pros
ClickUp not only automated PM and TM but also offers instant messaging and chat features.
Cons
Need I say something really, thanks for asking, but ClickUp accomplishes all my needs without complications.
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
ClickUp is robust tool that makes project management such a breeze.
ClickUp has been a great powerhouse enabling us to manage our projects successfully. It brings our entire team together into one mutually shared digital team workspace making it possible to achieve great collaboration. It help us to keep our projects work organized allowing us to achieve projects objectives within the proposed timeline.
Pros
ClickUp offers us an outstanding team digital workspace making it easy for us to closely work in union and collaborate on our projects. ClickUp has automation workflows which help us save time performing the repetitive day to day tasks. The project visual boards provides us with a great vision into our projects work making it easy to track performance. Has powerful analytical tools that makes it easy to generate project reports.
Cons
ClickUp has done everything we have asked of it. There is nothing left to dislike.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Gateri ClickUp Insight
Pros
It is way too easy to manage tasks and projects with ClickUp.
I like that it offers instant messaging and chat features.
Cons
ClickUp has been so perfect on all the processes that I undertake with from PPM to team collaboration.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
What You Oughta Comprehend when Evaluating ClickUp
Pros
ClickUp centralize project, resource and task management in one place.
Cons
There has never been any issue on my end which lasted for over 24 hrs without being resolved.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Streamlining Remote Work with ClickUp: A Comprehensive Review
ClickUp has significantly enhanced the efficiency and effectiveness of working from home. Its intuitive task-tracking system provides a clear overview of responsibilities and project progress, ensuring seamless collaboration. The platform is both user-friendly and visually appealing, making it easy to monitor workflows and stay organized. Whether for individual use or team management, ClickUp proves to be a highly valuable tool. Additionally, its ease of learning and implementation makes it accessible for users of all levels, further solidifying its position as an essential productivity app.
Pros
The ability to easily track and manage tasks is a standout feature of ClickUp, significantly improving work efficiency. The comments and reply functionality within tasks facilitate seamless communication, making teamwork more streamlined and effective.
Cons
Currently, I haven't encountered any drawbacks. I will provide feedback if I come across any in the future.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best Visual And Audio conference's
Pros
ClickUp has the best visual collaborations which are based on real-time communication and this helps because I can have video and audio conference's with my team members at ease and we work on projects.
Cons
It has nothing to get alarmed that is a worry with the system.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Amazing versatility for task management
Better task management than Notion and more versatile than Asana, ClickUp sits right in the middle between typical task management tools and business platforms.
Pros
I really like ClickUp's versatility. It has a wide range of features and could potentially replace many other software solutions. For small and growing teams, it provides a great way to organize and visualize work. Lastly, ClickUp's AI is a great tool to help my team search for items.
Cons
ClickUp's automation setup process is not user-friendly and easy to get started with. It also lacks some seemingly basic features, like automatically creating subtasks in a task upon a trigger.
Reasons for Choosing ClickUp
We felt that certain important features were missing (task prioritizing, overview, reporting).Switched From
NotionReasons for Switching to ClickUp
We felt that ClickUp provided more versatile task management tools, while also being more similar to Notion, especially with ClickUp docs.- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
ClickUp really is the tool that replaces most + removes a lot of redundancies & wasted time!
I have been using ClickUp since its inception in 2017. At first, I was very hesitant when they launched 2.0 since I'd become deeply ingrained in their atmosphere and setting up accounts for my clients. But now we're at 3.0 and they recently introduced AI Brain and it really gets better as it ages! They are making amazing use of their Series C funding. The feature that has recently gotten me SO EXCITED is the launch of ClickUp Chat to replace Slack (I've been WAITING for this moment for what feels like years)... this is going to be such a fun iteration to play with + implement for my clients.
When I work with my consulting + operations management clients, it's the one and only tool that I recommend for streamlining operations and building holistic views of the business. Setup correctly, I can look at EVERYTHING inside of ClickUp-- which is where most project management tools fall short.
I love that I can organize things very cleanly in space/folder/list views. The whole business structure can be easily seen at a glance.
Whenever I need support, live chat is always there... I can also bring ideas that I have that I am not sure how to bring to light and they'll provide suggestions for me to try out and work with me as I implement if it's too much for the rep, they'll escalate my ticket and I receive a custom response from the engineering team on how I can set this up. Even after 7 years, I am still learning new things about ClickUp.
I love that I can have a pulse on EVERYTHING. I've easily been able to set up CRMs, Customer Support Centers, and Day-to-Day Operations, capture recurring + repeatable tasks, and increase efficiency + productivity.
I can embed spreadsheet views, easily respond + assign comments to team members, and create a dashboard that has ANY information for my clients (and for internal reporting). The fact that ClickUp is so customizable may seem overwhelming to the newbie, but you just get started with the core features that you need, and then geek out over the additions you can make as you grow your confidence with the tool.
I've been in the operations, consulting & project management space for the last decade, and no tool has come close to achieving what I can do with ClickUp.
Pros
The BEST thing about ClickUp is that it really is shaping up to be the tool that replaces ALL for day to day management. Since its inception, they have continued creating innovative features (vs. just OK) features to make it happen. I also LOVE how simple, clean and organized it is. It's the one tab where myself + the team spends most of the day in for communication, visibility, and management.
Cons
There really isn't anything... right now the only thing I don't LOVE about the tool is the workflow diagrams. But it's still a fairly new feature that will evolve. After using tools like Miro it has a long way to go. There was also a bit of a learning curve when first starting to use the diagrams, it wasn't as intuitive. The saving grace is that we can then convert the diagram into tasks (which is seriously a dream).
It would be nice if it were modeled a little more after Miro, and we had the ability to brand the colors vs. the preset colors which are very traditional RGB.
Reasons for Choosing ClickUp
A lot of other tools stopped showing a product roadmap for growth and started stagnating... ClickUp started leading the charge, putting out game changing features, allowing me to customize to my needs, and continued to show it was on the path of innovation and really be the one tool that replaces all. It just looked + felt like something I was easily going to be able to integrate within my day to day, whereas other tools felt like it was a chore to have it work for me.Reasons for Switching to ClickUp
Superiority, strength in roadmap, amazing support, customization- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Robust Tool for PPM: ClickUp
Pros
It has ever been straightforward to carry out task and project management through real-time workflow automation.
Cons
I have not yet discovered any flaw on this PPM tool.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
With great power, comes great responsibility
ClickUp is great, we've tried numerous other project management platforms and it's a top-tier product. Overall, it helped us increase productivity, but with some growing pains and if you're going to go all-in with ClickUp you need at least one person dedicated to making sure things keep working and team members are using it.
Pros
Clickup allows you to build out processes and workflows where you can manage them from a single place while also allowing internal/external members to see "where things are at" in terms of deliverables.
Cons
Clickup has an insane amount of customization and that can be overwhelming if you're coming into it cold and if you start building things as a newbie, there's a good chance down the road or when you go to scale that you made some poor organizational decisions (speaking from experience).
Alternatives Considered
JiraReasons for Choosing ClickUp
Clickup was a much better product with more flexibility (and we could actually find things).Switched From
TrelloReasons for Switching to ClickUp
We ended up going with ClickUp over Jira because of cost.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
You can do it all (almost) with ClickUp
Start small and build from there. We didn't dive all the way into all the features from the start, but after 1.5 years I can say it improved our operations immensely.
Pros
It's very customizable! You can turn it into anything you want it to be. Project management? Check. CRM? Check. Help desk? Done!
Cons
There's a bit of a learning curve. You have to take the time to learn the features and how they can serve you best.
Reasons for Choosing ClickUp
We needed something more robust, with more transparency and we needed to consolidate multiple tools we had been using that kept our information siloed.Switched From
ActiveCollabReasons for Switching to ClickUp
I asked a few experienced users to show me how they use ClickUp and asked for their honest assessment and they convinced me it was the right choice. Also, billing integration was critical for us and that feature was missing in other systems that strictly did project management.- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
It is very user friendly and organized
It helps me to keep track of all projects
i am working on simply and efficiently. Easy to learn and understand.
Pros
The ability to have multiple types of projects in the same space with different layouts.The UI is clean and easy to use which makes it easy to navigate.
Cons
It could be little bit cheaper otherwise the customer service is amazing.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
ClickUp, your excellent TASK TRACKER
ClickUp is our go-to tool for making software updates and track every step of our journey developing, analyzing, and testing.
Pros
I think the most liked thing about ClickUp is the integrations module, you can make a real powerful tool with those.
Cons
I think the freemium plans had some issues when upgrading from those, we had some problems starting our journey with ClickUp
- Industry: Libraries
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Marketing's Timeline Manager
Different project management tools it offers have been very helpful in tracking timelines of the campaigns as well individual undertakings. Simply the chance to create fields and automate a lot of similar operations has freed our time so much.
Pros
The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view. The other distinctive features are the timer that is tied with the tasks and can track projects’ and teams’s activity.
Cons
On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
ClickUp is great!
My overall experience with ClickUp has been very positive. The platform has significantly streamlined my workflow, making it easier to manage multiple projects and collaborate with my team. The customization options are extensive, allowing me to tailor it exactly to my needs. While there was a learning curve initially, the benefits have far outweighed any challenges. It’s become an indispensable tool in my daily operations.
Pros
I would highly recommend ClickUp to a friend or colleague. It has greatly improved my productivity and project management, offering a versatile platform that adapts to various needs.
Cons
While ClickUp is a powerful tool, it can feel a bit overwhelming at first due to the extensive range of features. However, once you get familiar with the interface, it becomes much easier to navigate and customize to your needs.
- Industry: Nonprofit Organisation Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great Project Management Tool for Remote Teams
We use ClickUp as a Marketing and Communications team at a large national non-profit. I love the way that as a large remote team we can manage projects easily. The platform is easy to on board new team members while also being very powerful for automation, views, integrations, and tracking.
Pros
We love that we can assign tasks, subtasks, comments, etc to team members and assign due dates with automated notifications via email. It has helped us work on large events to small campaigns. I especially like the UI/UX with the customizable columns for project statues. This helps us to keep our teams project language.
Cons
I wish it was easier to quickly view a project in different ways (calendar, list, columns ,etc.) This can be done but it doesn't feel intuitive to me how to switch between those views quickly.
Alternatives Considered
monday.comReasons for Switching to ClickUp
The easy of use but also the customization.- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
It provides all the necessary workflow management and collaboration needs.
ClickUp has increased our team’s efficiency in including all tasks in the workflow chart, which has enabled us to keep things organized as required, and made follow-up, updating, and documentation very smooth.
Pros
I loved ClickUp for its ease of use in creating to-do lists and setting timelines for them. ClickUp supports our organizational capabilities and brings members together on a single workflow chart, which unifies goals and increases focus on completing tasks on time. I loved the ease of making updates and sending alerts or inquiries to other colleagues directly from the same page. I loved that all details and inputs are documented with ClickUp, so that the project page becomes a reference for everyone to implement accurate follow-up and push pending activities. The dashboards are amazing, as they can be configured according to the project’s needs, and I loved that they are automatically updated according to the latest updates, which makes them ready to view at any time.
Cons
With the multiple versions and updates, the negatives have almost disappeared, and working with the rest of the team using ClickUp has become more efficient and enjoyable as well.
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Almost helped me get my life together! Almost.......
Overall, I really appreciate ClickUp and I want to be able to utilize it consistently. For myself personally, as someone with ADHD tendencies this software is extremely intriguing, yet at the same time it's too complicated and time consuming to be a helpful day-to-day tool. If I had more time (and attention!) I could see this software being an intrigal piece in how I managed my life - both for work and home. Someday, I could see this happening. But until I have the time to make this happen, I'm off in search of the one true software that might finally help me to get my life organized!
Pros
Click up has SO many features! Even their free version is loaded with different tools to help you organize/plan/create/coordinate etc.. I love all of the options that are available throughout the experience of uing Clickup. Users are able to tailor and personalize almost all default settings/templates at every step along the way. I also appreciate the emphasis on versatility and adaptability of this software. This software is fully functional for user's Work and/or Personal goals/projects/plans etc.. as well as when being utilized as an individual user or within a team of user's who are collaborating..
Cons
The software has so many great features and options but the one downside is accessibility and ease of use for user's. The app on my IOS apple iphone SE was almost unusable (for me!) I am not an expert when it comes to using software but I'm also not a novice. For me the app was very confusing and took so much time/energy to set up that it was not worth even trying.
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Team Collaboration Made Easy
My overall experience with ClickUp has been positive and efficient. ClickUp has been instrumental in improving our workflow and enhancing team communication, contributing significantly to our project success
Pros
What I liked most about ClickUp is its versatility and user-friendly interface. It made managing tasks and projects straightforward and efficient, helping our team stay organized and productive.
Cons
What I liked least about ClickUp was the occasional complexity in setting up advanced features like custom workflows. For example, configuring automated notifications across multiple projects required more time and technical understanding than expected, which could be challenging for new users or those with limited experience in project management software.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
One project management app to rule them
Pros
ClickUp truly does replace multiple tools with one. We manage our content creation, marketing, product development, company documents, and more in one place thanks to ClickUp.
Departments in our company are able to understand and stay up to date on what other teams are working on much easier since we can keep everything in one place.
Cons
While ClickUp does many things, it has also had many minor bugs over the years, though there are less and less of these today, and important bugs are generally fixed quickly.
Alternatives Considered
NotionReasons for Choosing ClickUp
Previously we needed 3 tools to perform what we can do with only ClickUp.- Industry: Farming
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
ClickUp Clicks Projects and Tasks for 24/7
Pros
Creation of unlimited gantt charts and real-time chat for team collaboration is what I like most.
Cons
It doesn’t have built-in message board but I have merged with external apps.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Easy to use as project management apps
We have been using it for years and it fills our need of project and program tracking and management system.
Pros
All in one project management apps. Many things can be done such as work tracking, performance, timing, project, even social media management in one apps.
Cons
Not full enough feature for table/database view.
Alternatives Considered
AirtableReasons for Choosing ClickUp
Not enough feature for project management in trello.Switched From
TrelloReasons for Switching to ClickUp
It is really help on copy and paste data management, as we can use it just like excel. But we can't do it in clickup.- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
My Review of ClickUp
Pros
Availability of mobile application is one of the best aspects about ClickUp.
I like that it enables me to plan, track and manage projects and tasks automatically.
Cons
Too bad the vendor has not yet encompassed offline form on ClickUp software.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
ClickUp review
Pros
What I liked about ClickUp is that it is effective in task management due to collaboration tools such as file attachments, and document sharing. These tools helped my team to stay coordinated and manage tasks collectively, improving our overall efficiency
Cons
At the beginning of using ClickUp, i found it difficult to use because of its complexity. ClickUp requires time and effort to master.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best for following through with daily tasks efficiently
ClickUp not only satisfies our needs but also aligns with our goals.
Pros
ClickUp has the most customizable views which helps us to prioritize the projects and keep everything under control. Handling recurring tasks is easy saving time. Offers quick access to projects and has a reliable reminder and notifications services. Creating graphs, databases, documents and presentations, audio and video clips is among the things ClickUp does best. It brings clarity and structure to our processes, projects and plans.
Cons
When the reminders are too many, sometimes it is irritating. The features and price are great.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best Ticketing Tool
Overall clickup is good ticketing tool to work
Pros
Clickup is easy to use ,user Interface is user friendly that help user to create a task s There is no need of special training to required and tags are so helpful as a QA team member to sort the tasks according to the features
Building Dashboards that helped me a lot
Documentation of release wiki's
Cons
The thing i don't like in clickup is search some times i feel search is not that accurate and it lags when we search for the tasks and had few bugs like when we search for the keyword and click enter first task will open instead of search results
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
My projects, tasks and workflows have been streamlines using ClickUp.
Wow, ClickUp has boosted productivity, streamlined how I manage projects and tasks as well as communicating with colleagues.
Pros
Wow. I love how clean, attractive and organized the UI of ClickUp was designed, it just puts everything in order and appropriately.
I am also happy with how I can customize channels, templates and projects to how I know best.
Incase a project is overdue or almost reaching completion, ClickUp marks it with a red colour to help you time track and know how to mitigate it.
I can also communicate with teammates using the business instant messaging collaborate on a project using the Kanban and white boards.
Fantastic drag and drop functionality.
ClickUp has also the capability to integrate with third party platforms like Google Calendar that helps in date and time tracking.
Cons
I can't think of any dislikes at the moment simply because I have come across any.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
ClickUp is a must for high performing teams who value execution
I couldn't imagine our company without ClickUp. It continually enables us to power execution across a fast growing scale up and it continues to deliver on it's mission of a super platform with an incredible depth of features tools like Asana simple do not have.
Pros
ClickUp has an incredible depth of features that very few other project management tools can match. They have such a vast array of features which empowers us to stop needing different platforms for different things. The ClickUp team is clearly world-class when it comes to shipping features and this stands out.
Cons
ClickUp can be very buggy and you need to routinely refresh to see changes you may have made which is frustrating. This is the downside of a business that introduces features rapidly which is a positive and a negative
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Extensive Project Management Platform
My overall experience was pleasant as generally, coming from Google Sheets, Click Up is a way lot better in terms of project management.
Pros
Tons of features to use.
Gives holistic view of projects and provide tracking notification on what needs to be done on a certain day versus deadline.
Tasks can be assigned via POCs and group of POCs and they will get a notification for it.
Project duration can be tracked through summation on start and end time.
Cons
As a first time user, these tons of features can be intimidating hence it would need a few hours to be familiarized on all the features.