4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub. Support is offered over the phone and via email. Pricing is per month.
ClickUp Software - ClickUp Board View
ClickUp Software - ClickUp List View
ClickUp Software - ClickUp Box View
ClickUp Software - ClickUp tasks scheduling
ClickUp video
ClickUp Software - ClickUp Board View - thumbnail
ClickUp Software - ClickUp List View - thumbnail
ClickUp Software - ClickUp Box View - thumbnail
ClickUp Software - ClickUp tasks scheduling - thumbnail

ClickUp pricing

ClickUp has a free version and offers a free trial. ClickUp paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to ClickUp

ClickUp Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.3
Customer Support
4.5
5 reviews of 4,143 View all reviews
Beatrice
Beatrice
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/5/2024

ClickUp review

Pros

What I liked about ClickUp is that it is effective in task management due to collaboration tools such as file attachments, and document sharing. These tools helped my team to stay coordinated and manage tasks collectively, improving our overall efficiency

Cons

At the beginning of using ClickUp, i found it difficult to use because of its complexity. ClickUp requires time and effort to master.

Tom
Tom
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
5
Customer Support
1

4
Reviewed on 24/5/2024

No PDF export for whiteboards > Disgusted of my work, I quit

Very attractive at first... Easy to setup and start.
Just make sure to dig if you'll be able to share your work before you go too far into your investment.

Pros

Nice interface, nice portability...
IF YOU DON'T USE WHITEBOARDS !!!!

Cons

Whiteboard SUCKS.
No whiteboards on mobiles, and no pdf export to share a strategy or a project plan with your customers or partners.
I'm disgusted to have invested the time to draw my all-year project.
(I actually never came to review a software before, I lost so many hours that I'm willing to make you save a few by reading this).

Chris
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 5/10/2023

A Pleasant Surprise Over Jira

My journey from Jira to ClickUp has been unexpectedly positive. ClickUp offers a user-friendly experience and cost-effectiveness that we appreciate, even though it may not be as feature-rich as Jira.

Pros

I've been using Jira for quite some time, but recently, I decided to give ClickUp a try, and to my surprise, it's been a delightful experience. ClickUp's user interface is refreshingly simple and intuitive, making it easy for everyone on my team to get on board. One of its standout features is its affordability, which is a breath of fresh air, especially for smaller teams. ClickUp may not have all the bells and whistles of Jira, but it offers a solid set of project management features that are more than sufficient for our needs. The integration options are pretty decent too, allowing us to connect with the tools we rely on.

Cons

While ClickUp has been a pleasant surprise, it's not without its limitations. It may not match Jira's extensive project management capabilities, which can be a drawback for larger, more complex projects. Additionally, the reporting and analytics features aren't as robust as those in Jira, but they do get the job done. Integration with other tools, while adequate, lacks the seamless experience you'd find with Jira and its ecosystem.

Response from ClickUp

Hey, Chris! 👋

Thank you so much for taking the time to share details about your experience. We're thrilled to hear that your transition from Jira to ClickUp was simple and pleasant!

Our Support experts would love to learn more about the project management, reporting, and integration capabilities that you have been unable to accomplish in ClickUp compared to Jira. There may be some ClickUp features you haven't explored yet that can handle these needs, and they will be able to provide tips, tricks, and recommendations tailored to your unique use case!

We're growing 1% every day and look forward to providing you with even more value as we continue to develop. 🪴

Replied 31/10/2023
JACOB
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 25/3/2024

ClickUp the Do-Everything-Tool That Excels at Running Projects for Your Business

Great. Been using it since before the pandemic for my business and others, and will continue for years to come.

Pros

ClickUp is flexible, powerful, and intuitive. When I think of what good software feels like, it's this.

Tasks are easier to manage in ClickUp over Notion, and yet it keeps all the same docking features. All of the other PM tools lack the range ClickUp has of tools and capability.

Don't like this UI, boom switch the views. Need more space for data, boom custom fields. Need these in another place, boom automations. It's so good, I've switched a few clients to clickup for their CRM because it's a better fit than most marketed CRM's.

Cons

It has a tendency to break, especially in app. There's still some UI bloat that slows down navigation. The base of almost everything being a "task" is unintuitive for some types of records, even though you can relabel.

Sometimes things move slower than others. And the sales team has gotten harder to work with and get in touch as the product has matured

Alternatives Considered

Trello, monday.com and Notion

Reasons for Switching to ClickUp

Way better tool stack. Awesome pricing overall. Great way of pushing through objectives.
Verified Reviewer
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

4
Reviewed on 30/5/2024

It is a good tool for big teams and for starters

It is a good tool for big teams because you can assign people for specific tasks, I like it that once you get a hold of it, it’s easy to use and it helps to have more control of projects and tasks.

Pros

I like the fact that you can have multiple projects with their tasks and assign people to them. You can also drag and reposition tasks as more come up. It is possible to view and change their priority level.

Cons

It is not very intuitive, I feel like the project part and also so many features can be confusing.

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