About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub. Support is offered over the phone and via email. Pricing is per month.
ClickUp Software - ClickUp Board View
ClickUp Software - ClickUp List View
ClickUp Software - ClickUp Box View
ClickUp Software - ClickUp tasks scheduling
ClickUp video
ClickUp Software - ClickUp Board View - thumbnail
ClickUp Software - ClickUp List View - thumbnail
ClickUp Software - ClickUp Box View - thumbnail
ClickUp Software - ClickUp tasks scheduling - thumbnail

ClickUp pricing

ClickUp has a free version and does not offer a free trial. ClickUp paid version starts at US$10.00/month.

Starting Price:
US$10.00/month
Free Version:
Yes
Free trial:
No

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Browse ClickUp Reviews

4,390 of 4,390 reviews
Sort by:
Ivy
Ivy
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/1/2025

Task Management Tool

Manage your tasks with ease using ClickUp

Pros

One of the most amazing things is the user dashboard. It is very user friendly when interacting with it. I love its simplicity.

Cons

Integrating it with other tools sometimes is cumbersome

Alternatives Considered

Asana

Reasons for Choosing ClickUp

ClickUp had all in one functionality that suited my needs

Switched From

Trello

Reasons for Switching to ClickUp

The pricing of ClickUp favored our company
James
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

All in one PM tool, note-taker, client wiki, and much more

Generally, ClickUp has been the best solution for me to combine the features of a typical project management system with notion-like features.

Pros

I love the fact that I can customise it so much. I used an outside agency to set it up, so now it's all organised the way I like it. Also love the way I can have wikis for each client.

Cons

Takes up a lot of resources on my laptop. Can sometimes slow down the rest of my PC.

Alternatives Considered

Trello and Asana

Reasons for Choosing ClickUp

Needed too much technical knowledge & was too heavy a load on my pc

Switched From

Notion

Reasons for Switching to ClickUp

Ability to customise and automate, and nice display.
Jacqueline
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 5/12/2024

Managing Tasks & Time

For personal use I think it's great to keep your productivity on track. The free plan gives you a generous amount of options to use but if you need more options for teams you'll have to upgrade.

Pros

This a one stop app for tasks, goals, mind maps documents the lot. Reminders and events can sync with everyone involved to ensure productivity stays high. Customer service was also pretty good.

Cons

Their A.I feature is at best mediocre with an additional fee per month. There isn't a feature to create invoices and bill inside the app. The proofing option wasn't as robust as I would've liked either.

Clint
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 6/11/2024

Great platform - if it fits your budget

Pros

Clickup is a great tool for those looking to track projects, tasks and collaborate with other members of the team. My position is a lot of projects that include all types of creative work. Clickup allows me to track the progress of each project and keep writing in the same place. It also allows me to collaborate with other team members and keep track of upcoming tasks/projects.

I also love that I'm able to access other workspaces from the same space. This allows me to use Clickup for personal tasks/projects as well but keep them separate so my coworkers can't see them or access them.

Cons

I wish Clickup had a more substantial, and permanent, nonprofit discount. Our nonprofit is relatively small with limited space in the budget. Clickup's discount for nonprofits is small and only applies to the first year. That is a major barrier for adoption.

Tracy
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/12/2024

Whiteboards Make ClickUp Stand Out

Overall I have no complaints, and I am still using ClickUp for the whiteboard feature.

Pros

Two things I really like bout ClickUp. The first is their Timesheets. Entering your time is super easy, you can track whether your hours are billable or not, and there's even a way to track your hours with a timer. The second feature is the Whiteboard feature, which isn't available with any of the other products I have tested.

Cons

Unfortunately, I need to upgrade to a paid subscription to continue using the Timesheets feature, which is one of the main reasons for using ClickUp, and I can use a free version of other programs for time tracking.

Alternatives Considered

TrackingTime, Jibble and Workspaces

Reasons for Switching to ClickUp

I actually use TrackingTime for keeping track of my time since I would have to upgrade to continue to use timesheets, and ClickUp for the whitebaord feature.
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 17/12/2024

Clikup the behemoth

Great now that I have used it for over a year, should make things a lot more simpler. I still feel giving so much functionality is gonna confuse a lot of users out there.

Pros

Well its a behemoth of an application and can have a lot of integrations in it. Automations and now with AI summaries makes getting tasks done easier.

Cons

Its just too big, when I started using it. I hated it like anything due to its sheer size (obviously a lot of teams in my company so a lot of boards). Getting used to was really difficult. Its super slow. Slow as in you can compare it to a tortoise.

Mihai
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/12/2024

Maybe the most complete tool you need to manage your projects

To put it in one word I will say it was great. I used it in the past and also I've tried multiple other solutions like Jira, Asana, Plaky, and many more others trying to find the perfect tool but somehow I always relied on ClickUp. It's not the perfect solution but I think is there compared with other solutions on the market.

Pros

I find the concept of spaces the most complete for my needs. I use spaces for customers, and I put all the client projects there as folders, but I also use them for large projects.

Cons

The loading speed. I tried on multiple different networks but it has that lazy loading that way in the past, when I started to use the tool it was not there.

Alternatives Considered

Jira, Plaky and Asana

Reasons for Choosing ClickUp

I found the user experience to be more friendly and simple on ClickUp compared with Jira

Switched From

Jira, Plaky and Asana

Reasons for Switching to ClickUp

Better user experience, more intuitive interface and all the feature we needed to manage our projects at a better price, at least in our opinion.
Alfiya Ashfaque
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/12/2024

Track progress, milestones and meet sprint goals - ClickUp

I have been using it for 2 years, overall is a good product and experience is good. It comes with integration of CI/CD tools like github so that team members can collaborate together. I also use it to track my daily tasks, progress and milestones achieve. It helps me meet deadlines by timely tracking

Pros

I like the UI, it is a modularised platform. It helps product managers to organise sprints and assign tasks to team members to reach milestones. It helps to track progress of the project, goals , milestones, etc. It comes with integration of CI/CD tools like github and gitlab

Cons

It is costlier in comparison to similar products in market. Slightly organisation of tasks, allocation to sprint, filling in the fields relevant to the task is slightly complex

Aaron
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/12/2024

Task Manager and CRM for all!

Fantastic! We are an accounting firm and being able to track tasks and history was great. The change in the platform made things a little tricky but good!

Pros

I love the customizability of the platform. Very versatile and can be used by seemingly any type of organization

Cons

Not super intuitive on the automations and the structure changed making it harder to understand how tasks and subtasks work. Subtasks can get buried if not careful

Alternatives Considered

Jira

Reasons for Choosing ClickUp

Trello was too manual for our processes and needs to automate

Switched From

Trello

Reasons for Switching to ClickUp

Cheaper than most of the alternative products and fit the needs we had at the time
Nitish
Nitish
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/1/2025

Why Clickup

Felling so good while using this Clickup website and it full fills my needs and easy of use

Pros

it have user friendly interface,good customizability.

Cons

it was giving frequently updates this will some disturbance

Naveed
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 24/10/2024

In my experience, ClickUp will reduce your stress and help you focus

Overall, my use of ClickUp was very positive at the time I used it (in an Administrative and Executive role), and kept me on track with prioritizing tasks, projects, and reminders of important upcoming events. I used it daily for over a year, and it me keep track of everything I needed to do. I could definitely say that by using ClickUp, my stress in the role I was in was reduced, ultimately allowing me to focus and tackle large and complex projects ahead of schedule while managing ad-hoc tasks throughout the day/week.

Pros

When I first started using it, I would keep track of each and every task given to me in Clickup. This evolved from only a to-do list, to an agenda and company document and template library. I loved how easy it was to navigate, as a business alternative to Notion (which I was using for personal reasons) with similar features.

Cons

When I tried using Clickup more recently (within the past year), it seemed as though it was overloaded with new features that weren't there 2-3 years ago. It's very confusing for someone who was used to the previous ClickUp with less features (This might be the first time I've ever reviewed something poorly for having too many features).

Alternatives Considered

Notion

Reasons for Switching to ClickUp

I wanted to keep my personal workspace within Notion, separate from my work-related tasks and workflows within ClickUp.
Stephanie
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/9/2024

ClickUp really is the tool that replaces most + removes a lot of redundancies & wasted time!

I have been using ClickUp since its inception in 2017. At first, I was very hesitant when they launched 2.0 since I'd become deeply ingrained in their atmosphere and setting up accounts for my clients. But now we're at 3.0 and they recently introduced AI Brain and it really gets better as it ages! They are making amazing use of their Series C funding. The feature that has recently gotten me SO EXCITED is the launch of ClickUp Chat to replace Slack (I've been WAITING for this moment for what feels like years)... this is going to be such a fun iteration to play with + implement for my clients.

When I work with my consulting + operations management clients, it's the one and only tool that I recommend for streamlining operations and building holistic views of the business. Setup correctly, I can look at EVERYTHING inside of ClickUp-- which is where most project management tools fall short.

I love that I can organize things very cleanly in space/folder/list views. The whole business structure can be easily seen at a glance.

Whenever I need support, live chat is always there... I can also bring ideas that I have that I am not sure how to bring to light and they'll provide suggestions for me to try out and work with me as I implement if it's too much for the rep, they'll escalate my ticket and I receive a custom response from the engineering team on how I can set this up. Even after 7 years, I am still learning new things about ClickUp.

I love that I can have a pulse on EVERYTHING. I've easily been able to set up CRMs, Customer Support Centers, and Day-to-Day Operations, capture recurring + repeatable tasks, and increase efficiency + productivity.

I can embed spreadsheet views, easily respond + assign comments to team members, and create a dashboard that has ANY information for my clients (and for internal reporting). The fact that ClickUp is so customizable may seem overwhelming to the newbie, but you just get started with the core features that you need, and then geek out over the additions you can make as you grow your confidence with the tool.

I've been in the operations, consulting & project management space for the last decade, and no tool has come close to achieving what I can do with ClickUp.

Pros

The BEST thing about ClickUp is that it really is shaping up to be the tool that replaces ALL for day to day management. Since its inception, they have continued creating innovative features (vs. just OK) features to make it happen. I also LOVE how simple, clean and organized it is. It's the one tab where myself + the team spends most of the day in for communication, visibility, and management.

Cons

There really isn't anything... right now the only thing I don't LOVE about the tool is the workflow diagrams. But it's still a fairly new feature that will evolve. After using tools like Miro it has a long way to go. There was also a bit of a learning curve when first starting to use the diagrams, it wasn't as intuitive. The saving grace is that we can then convert the diagram into tasks (which is seriously a dream).

It would be nice if it were modeled a little more after Miro, and we had the ability to brand the colors vs. the preset colors which are very traditional RGB.

Alternatives Considered

Jira, monday.com and Asana

Reasons for Choosing ClickUp

A lot of other tools stopped showing a product roadmap for growth and started stagnating... ClickUp started leading the charge, putting out game changing features, allowing me to customize to my needs, and continued to show it was on the path of innovation and really be the one tool that replaces all. It just looked + felt like something I was easily going to be able to integrate within my day to day, whereas other tools felt like it was a chore to have it work for me.

Switched From

Jira, monday.com and Asana

Reasons for Switching to ClickUp

Superiority, strength in roadmap, amazing support, customization
Karl
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2024

CLICKUP is the JAM!!!

Using ClickUp has been a fantastic experience! It’s made managing my tasks and projects so much easier. The ability to customize everything—from task views to priority levels—lets me organize my work exactly how I want. The features like time tracking, goal setting, and integrated docs help me stay focused and productive. What really stood out was how smoothly it supports teamwork; everyone stays on the same page with clear communication and updates. Overall, ClickUp has streamlined my workflow and significantly improved how I manage my day-to-day tasks.

Pros

ClickUp is a game-changer for staying organized! The app offers incredible flexibility with task management, allowing you to customize views, set priorities, and track progress all in one place. The integrations and automations are seamless, saving tons of time. Whether you're working solo or with a team, ClickUp makes collaboration smooth and efficient. I love how I can break down complex projects into manageable tasks while keeping everything connected. The user interface is intuitive, and the customization options are endless. Highly recommended for anyone looking to boost productivity!

Cons

Havent came across something I did not like.

Alternatives Considered

Jira

Reasons for Choosing ClickUp

So much more user friendly and felt more organized.

Switched From

Microsoft Excel

Reasons for Switching to ClickUp

Ease of use, once you start getting accustomed to the functionality all is a breeze.
Gisel
Gisel
  • Industry: Libraries
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/9/2024

Marketing's Timeline Manager

Different project management tools it offers have been very helpful in tracking timelines of the campaigns as well individual undertakings. Simply the chance to create fields and automate a lot of similar operations has freed our time so much.

Pros

The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view. The other distinctive features are the timer that is tied with the tasks and can track projects’ and teams’s activity.

Cons

On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations.

Bridgette
  • Industry: Museums & Institutions
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/6/2024

Team Collaboration Made Easy

My overall experience with ClickUp has been positive and efficient. ClickUp has been instrumental in improving our workflow and enhancing team communication, contributing significantly to our project success

Pros

What I liked most about ClickUp is its versatility and user-friendly interface. It made managing tasks and projects straightforward and efficient, helping our team stay organized and productive.

Cons

What I liked least about ClickUp was the occasional complexity in setting up advanced features like custom workflows. For example, configuring automated notifications across multiple projects required more time and technical understanding than expected, which could be challenging for new users or those with limited experience in project management software.

Lois
Lois
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
0

3
Reviewed on 14/9/2024

Great functionality, but is it over complicated?

Maybe I'm just not skilled enough to take full advantage of it yet, but the complexity of it and the lack of natural UX flow put me off trying.

Pros

It has a lot of features and functionalities.

Cons

It can be quite confusing. I think there's an overwhelm of features and functionalities so sometimes I feel like I lost the whole benefit of managing tasks because it's all just time-consuming and over-complicated. I've been using it for a while and sometimes I still can't find what I'm looking for.. it doesn't feel intuitive.

Celia
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

Betetr organization and tracking thanks to ClickUp.

I use ClickUp daily for project tracking and management. Every week my team holds meetings using Click-up as a guide. I mainly use it to track the evolution of the projects I'm involved in, and to track and schedule tasks that I might forget otherwise.

Pros

- Wide functionality.
- Different views to suit different needs at work.
- Easy and fast to use.
- Very reliable.
- Great for project tracking.

Cons

- Sometimes there is a lag when creating tasks or documents.

Joao
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2024

ClickUp is the way to go in project management. It help bring everything together in one place.

Our experience with ClickUp has been a graceful and productive one. It has helped us to work better on our projects by allowing us to bring together and consolidate all our project resources. ClickUp also unites us by giving us an excellent collaboration space for working together on our shared projects.

Pros

ClickUp helped us to get all our project resources consolidated in one place making it easy to organize our projects. It provide amazing dashboards and visualizing tools that allows us to monitor the progress of our projects easily. It has great information sharing and chatting functions that help us to work smoothly together when collaborating on projects. ClickUp allows unlimited customization which enabled us to have it setup in accordance with our needs. The automations in ClickUp made it easy for us to setup our projects and attend to the repetitive tasks.

Cons

There has never been anything wrong with ClickUp since the day we started using it. There lacks anything to dislike about it.

Dolendra
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/11/2024

Streamlining Remote Work with ClickUp: A Comprehensive Review

ClickUp has significantly enhanced the efficiency and effectiveness of working from home. Its intuitive task-tracking system provides a clear overview of responsibilities and project progress, ensuring seamless collaboration. The platform is both user-friendly and visually appealing, making it easy to monitor workflows and stay organized. Whether for individual use or team management, ClickUp proves to be a highly valuable tool. Additionally, its ease of learning and implementation makes it accessible for users of all levels, further solidifying its position as an essential productivity app.

Pros

The ability to easily track and manage tasks is a standout feature of ClickUp, significantly improving work efficiency. The comments and reply functionality within tasks facilitate seamless communication, making teamwork more streamlined and effective.

Cons

Currently, I haven't encountered any drawbacks. I will provide feedback if I come across any in the future.

Rachel
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/9/2024

Robust Tool for PPM: ClickUp

Pros

It has ever been straightforward to carry out task and project management through real-time workflow automation.

Cons

I have not yet discovered any flaw on this PPM tool.

Sara
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/7/2024

It provides all the necessary workflow management and collaboration needs.

ClickUp has increased our team’s efficiency in including all tasks in the workflow chart, which has enabled us to keep things organized as required, and made follow-up, updating, and documentation very smooth.

Pros

I loved ClickUp for its ease of use in creating to-do lists and setting timelines for them. ClickUp supports our organizational capabilities and brings members together on a single workflow chart, which unifies goals and increases focus on completing tasks on time. I loved the ease of making updates and sending alerts or inquiries to other colleagues directly from the same page. I loved that all details and inputs are documented with ClickUp, so that the project page becomes a reference for everyone to implement accurate follow-up and push pending activities. The dashboards are amazing, as they can be configured according to the project’s needs, and I loved that they are automatically updated according to the latest updates, which makes them ready to view at any time.

Cons

With the multiple versions and updates, the negatives have almost disappeared, and working with the rest of the team using ClickUp has become more efficient and enjoyable as well.

Gal
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

A perfect combination of all the features we need to achieve comprehensive management

ClickUp has supported and enhanced our organizational and administrative capabilities. Managing all the details and scheduling with ClickUp has become easier and more efficient.

Pros

I loved ClickUp's ability to simplify the collection of team tasks and consolidate them into one schedule. I loved the ease of reversing member updates and finding expected closing dates. ClickUp's organizational features are great, ensuring that attachments exchanged between members are transferred to the project file.

Cons

I have no negatives to consider with ClickUp. The design is elegant and access to all features and panels is easy. I appreciate its strictness in adhering to some formats in reports or dashboards as this ensures their formality.

Nsogbu
  • Industry: Farming
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2024

ClickUp Clicks Projects and Tasks for 24/7

Pros

Creation of unlimited gantt charts and real-time chat for team collaboration is what I like most.

Cons

It doesn’t have built-in message board but I have merged with external apps.

Alex
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/5/2024

ClickUp Insight by Njoroge

Pros

ClickUp not only automated PM and TM but also offers instant messaging and chat features.

Cons

Need I say something really, thanks for asking, but ClickUp accomplishes all my needs without complications.

Eberechukwu
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/7/2024

ClickUp: PPM Tool with BIM Capabilities

Eradicating manual workflow when managing tasks and tracking time on projects improve productivity.

Pros

ClickUp offers an extensive range of features in one place. BIM, live chat and PPM are my favorite capabilities which I use on a daily basis at workstation.

Cons

I rarely come across any issue when managing tasks with ClickUp.

Crystal
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/1/2025

Great tool for all businesses sizes & team needs

Overall, I've had a really good experience with ClickUp and am fully aware it has much more potential than I even realize. The templates selection is robust and covers many different needs. I am excited to use more of the software as my business expands.

Pros

ClickUp is one of the best tools on the market today. Their variety of templates available is incredible. My team and I use this tool for project management and CRM needs. They have a variety of plans to fit a variety of needs - from the free forever plan to a small teams plan priced at $7/user, a mid-size team plan priced at $12/user and an enterprise team plan. The available features on the free forever plan alone are incredible and include the ability to use unlimited tasks, have unlimited plan members, use whiteboards, enjoy real-time chat, and use many different views. Also included in the free forever plan is 24-7 support. I'm not aware of any other tool that has such a robust feature offering for a free plan. It's served my team and I very well with our PM & CRM needs at no additional cost. As a small business with a carefully managed budget, this tool has supported my business operations in such a healthy and productive manner. I highly recommend to businesses, from small to large.

Cons

ClickUp has a learning curve, like all software, that depends on the user's familiarity with similar software and ability to dedicate time to learn. The good thing with the templates though, is that they are marked with levels from beginner friendly to more advanced.

Alternatives Considered

Airtable, Trello, monday.com and Asana

Reasons for Switching to ClickUp

ClickUp has a great user interface that is easy to navigate, which determines if I stick with a software tool. If a tool is hard to navigate or has a frustrating user experience, I move on. I don't have time to waste because I am a small business owner and my time is already stretched in many directions.
Janene
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 21/1/2025

A great tool to help you organize projects and tasks

I'm still learning and growing with this tool, but I'm loving it so far!

Pros

You can easily track projects and collaborate with team members while at the same time create recurring tasks and projects to save time later. I love how it keeps me organized and directs my day.

Cons

Learning how to use the templates and getting everything initially set up was a challenge.

Rita
  • Industry: Executive Office
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

Great product! Wish I was still using it!

I was tasked with finding a software that would give my department a place to store our workplans. We have multiple divisions within the department and needed something to be able to show our commissioner a snapshot of our projects for the year. Click-up was amazing! It was visual, had so much detail that could be included and so much functionality and editing capacity that it can be used for a whole range of data. The system is user friendly and I had to do minimal training with staff as it is very intuitive.

Pros

Click-up is easy to use, visually stimulating, well organized and can provide a great snapshot of company projects, timelines and status. The FAQs are great and so are the Youtube videos.

Cons

I liked everything about Click-Up. I did not have any cons when using this program.

Alternatives Considered

Cascade Strategy and Microsoft Excel

Reasons for Switching to ClickUp

The price and the interface of this software is better than the other products I tried.
Martin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 15/11/2024

Forewarned is forearmed

Purchase, customer service, updates, investment and intuiative usablity it gets top marks. Because the version inwas using didn't have much AI going on (2023-2024) if I left it too long then updating became too much of a chore. Which is certainly my issue not ClickUps.

Pros

I loved the detail and customiseability of the entire platform. I'd previously mapped out my core processes and it was intuitive to put them into projects and tasks and assign times etc. When everything was set up and out of my head ClickUp felt like it could manage everything and as I worked, I updated, so everything was visibly on track (or not) and nothing was forgotten. Thats a lot of peace of mind.

Cons

The heavier in detail I went, the more it needed updating and attention. I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required to go through all the projects etc so it kind of fizzled out. If there is a team of you, and someone other than the owner becomes the champion of ClickUp I can see this being a game changer.

Alternatives Considered

Microsoft Project and monday.com

Reasons for Switching to ClickUp

Cost and the amount of detail and setup was off putting.
Roselyne
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Best Visual And Audio conference's

Pros

ClickUp has the best visual collaborations which are based on real-time communication and this helps because I can have video and audio conference's with my team members at ease and we work on projects.

Cons

It has nothing to get alarmed that is a worry with the system.

Heather
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 5/11/2024

A great way to prioritize and make work bite sized

It's been a great place to track personal and professional goals and projects - including recurring tasks.

Pros

I love being able to set up a project all at once and craft a timeline. Then only the next steps I need to do pop up in my to-do list every day. It's a great way to avoid the overwhelm of looking at all the to-dos at once.

Cons

It has SO many options and tools, it's a little hard to learn them all or explore ones that might be helpful.

mohamed
mohamed
  • Industry: Maritime
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 19/10/2024

Efficient Project Management

My overall experience with ClickUp has been positive. It effectively streamlines project management and enhances team communication. However, the initial learning curve can be challenging.

Pros

Task management, customizable workflows, and integration with other tools.

Cons

Complex interface, which can be overwhelming for beginners, and occasional performance slowdowns. It also requires time to fully customize.

Alternatives Considered

Trello

Reasons for Switching to ClickUp

I chose ClickUp over Trello for its rich features, customizability, all-in-one platform, and scalability for diverse team needs
James
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 21/9/2024

ClickUp Is Probably The Best - But Like Any Tool, It Comes Down to How Well It’s Setup

I’ve used Teamwork before ClickUp and was hesitant at first. I really didn’t see anything wrong with Teamwork like the rest of my co-workers did, but once I got the hang of ClickUp, I was hooked. It was a much better and extendable system.

Pros

It’s ease-of-use, flexibility, and the fact that it is very customizable allowing any type of business to utilize the software efficiently.

Cons

Copy and pasting formatted documents out of ClickUp, going in to ClickUp needs work. Tables do not copy over nicely, or at all really. Spreadsheets could use some attention as well. Yes, they copy over, but they don’t format that well visually.

Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 5/10/2024

Almost great planning tool

I am overall happy about using ClickUp in my daily workflow. It is a tools that helps me with my daily tasks and organizes my work. Sometimes it can be a bit laggy, but except meetings it doesn't happen really often.

Pros

ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong. You can use a few default views to sort your lists of tasks. It is perfect for managing projects, keeping your work documented and well planned. It is also great for collaboration.

Cons

My biggest issue with ClickUp is it has a lot of problems during meets. I am not able to comfortably present the project to the team, or scrum along with them.

Paweł
Paweł
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 2/9/2024

Amazing versatility for task management

Better task management than Notion and more versatile than Asana, ClickUp sits right in the middle between typical task management tools and business platforms.

Pros

I really like ClickUp's versatility. It has a wide range of features and could potentially replace many other software solutions. For small and growing teams, it provides a great way to organize and visualize work. Lastly, ClickUp's AI is a great tool to help my team search for items.

Cons

ClickUp's automation setup process is not user-friendly and easy to get started with. It also lacks some seemingly basic features, like automatically creating subtasks in a task upon a trigger.

Alternatives Considered

monday.com and Asana

Reasons for Choosing ClickUp

We felt that certain important features were missing (task prioritizing, overview, reporting).

Switched From

Notion

Reasons for Switching to ClickUp

We felt that ClickUp provided more versatile task management tools, while also being more similar to Notion, especially with ClickUp docs.
Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/1/2025

Fragile, Forstered and Robust Cloud PM Tool

Providence of extr-ordinary real-time online project and task management. Team collaboration and productivity maximising.

Pros

Tremendous online project planning, organising and management. Milestone activity, time and expense tracking. Ongoing project progress management. Ease of deployment and possession of unique advanced features.

Cons

I don't think of single one since it makes it beyond we expected.

Zulma
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/11/2024

ClickUp: Efficient Flow of Assessment

Thanks to ClickUp, it completely changed the way we manage assessment workflow. I like the organizational interface and strong automation tools that have enhanced business and team organization processes. Coordinating many assessment projects at once has proved to be one of the major benefits of the software.

Pros

Calculated risk levels linked to an integrated assessment adaptable to user needs and including automated task dependencies and priority changes. Collaboration tools that enable several analysts to work on a single intricate assessment while also managing data cohesion.

Cons

The Gantt chart may have more integrated forms of graphical interface for timeline management for the assessment projects. Specific opportunities are available when it comes to developing assessment templates. There exists an opportunity for even more flexibility with respect to reporting as metrics in the reporting dashboard.

Bryan
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/8/2024

With great power, comes great responsibility

ClickUp is great, we've tried numerous other project management platforms and it's a top-tier product. Overall, it helped us increase productivity, but with some growing pains and if you're going to go all-in with ClickUp you need at least one person dedicated to making sure things keep working and team members are using it.

Pros

Clickup allows you to build out processes and workflows where you can manage them from a single place while also allowing internal/external members to see "where things are at" in terms of deliverables.

Cons

Clickup has an insane amount of customization and that can be overwhelming if you're coming into it cold and if you start building things as a newbie, there's a good chance down the road or when you go to scale that you made some poor organizational decisions (speaking from experience).

Alternatives Considered

Jira

Reasons for Choosing ClickUp

Clickup was a much better product with more flexibility (and we could actually find things).

Switched From

Trello

Reasons for Switching to ClickUp

We ended up going with ClickUp over Jira because of cost.
Nishmitha
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/8/2024

It is very user friendly and organized

It helps me to keep track of all projects
i am working on simply and efficiently. Easy to learn and understand.

Pros

The ability to have multiple types of projects in the same space with different layouts.The UI is clean and easy to use which makes it easy to navigate.

Cons

It could be little bit cheaper otherwise the customer service is amazing.

Nathan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 8/8/2024

ClickUp is great!

My overall experience with ClickUp has been very positive. The platform has significantly streamlined my workflow, making it easier to manage multiple projects and collaborate with my team. The customization options are extensive, allowing me to tailor it exactly to my needs. While there was a learning curve initially, the benefits have far outweighed any challenges. It’s become an indispensable tool in my daily operations.

Pros

I would highly recommend ClickUp to a friend or colleague. It has greatly improved my productivity and project management, offering a versatile platform that adapts to various needs.

Cons

While ClickUp is a powerful tool, it can feel a bit overwhelming at first due to the extensive range of features. However, once you get familiar with the interface, it becomes much easier to navigate and customize to your needs.

Marvin
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 2/8/2024

Solid all in one product

Overall though, especially as a user I'm very happy with the product and it works the best out of all we have tried, especially also for the other non IT/Development departments that struggled with utilizing other solutions before

Pros

It is a fully fledged all in one solution for Product Development.
We use it from creating and tracking high level goals to individual projects and even our ticket system is here.
Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)

Cons

It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop.
To a lesser degree for a user but for me as an admin:
Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)
Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

We wanted an all in one product that was easy to use for our non technical departments to manage their projects as well.

Switched From

Jira

Reasons for Switching to ClickUp

Same as the reason we switched, Asana was not as feature complete as clickup
Rebecca
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

ClickUp is a talented masterpiece for managing projects.

It has been a super amazing experience with ClickUp which has seen us join forces and work together on our projects as one team. It also has been making it easy to plan for our projects and keeping up with the plans to ensure timely completions.

Pros

I like the collaboration tools which help us to work closely together on our projects by simplifying our team communications. ClickUp offers user-friendly task boards which makes ot easy to plan, organize and monitor tasks progress visually. It offers exciting task automations that allows us to take less time attending to the repetitive tasks.

Cons

ClickUp has proved to be the perfect match for our project management needs. No cons faced so far.

Madalina
Madalina
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/8/2024

You can do it all (almost) with ClickUp

Start small and build from there. We didn't dive all the way into all the features from the start, but after 1.5 years I can say it improved our operations immensely.

Pros

It's very customizable! You can turn it into anything you want it to be. Project management? Check. CRM? Check. Help desk? Done!

Cons

There's a bit of a learning curve. You have to take the time to learn the features and how they can serve you best.

Alternatives Considered

monday.com and Asana

Reasons for Choosing ClickUp

We needed something more robust, with more transparency and we needed to consolidate multiple tools we had been using that kept our information siloed.

Switched From

ActiveCollab

Reasons for Switching to ClickUp

I asked a few experienced users to show me how they use ClickUp and asked for their honest assessment and they convinced me it was the right choice. Also, billing integration was critical for us and that feature was missing in other systems that strictly did project management.
Verified Reviewer
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
2
Customer Support
0

5
Reviewed on 6/7/2024

Almost helped me get my life together! Almost.......

Overall, I really appreciate ClickUp and I want to be able to utilize it consistently. For myself personally, as someone with ADHD tendencies this software is extremely intriguing, yet at the same time it's too complicated and time consuming to be a helpful day-to-day tool. If I had more time (and attention!) I could see this software being an intrigal piece in how I managed my life - both for work and home. Someday, I could see this happening. But until I have the time to make this happen, I'm off in search of the one true software that might finally help me to get my life organized!

Pros

Click up has SO many features! Even their free version is loaded with different tools to help you organize/plan/create/coordinate etc.. I love all of the options that are available throughout the experience of uing Clickup. Users are able to tailor and personalize almost all default settings/templates at every step along the way. I also appreciate the emphasis on versatility and adaptability of this software. This software is fully functional for user's Work and/or Personal goals/projects/plans etc.. as well as when being utilized as an individual user or within a team of user's who are collaborating..

Cons

The software has so many great features and options but the one downside is accessibility and ease of use for user's. The app on my IOS apple iphone SE was almost unusable (for me!) I am not an expert when it comes to using software but I'm also not a novice. For me the app was very confusing and took so much time/energy to set up that it was not worth even trying.

Austin
Austin
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/8/2024

ClickUp, your excellent TASK TRACKER

ClickUp is our go-to tool for making software updates and track every step of our journey developing, analyzing, and testing.

Pros

I think the most liked thing about ClickUp is the integrations module, you can make a real powerful tool with those.

Cons

I think the freemium plans had some issues when upgrading from those, we had some problems starting our journey with ClickUp

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/8/2024

Great Project Management Tool for Remote Teams

We use ClickUp as a Marketing and Communications team at a large national non-profit. I love the way that as a large remote team we can manage projects easily. The platform is easy to on board new team members while also being very powerful for automation, views, integrations, and tracking.

Pros

We love that we can assign tasks, subtasks, comments, etc to team members and assign due dates with automated notifications via email. It has helped us work on large events to small campaigns. I especially like the UI/UX with the customizable columns for project statues. This helps us to keep our teams project language.

Cons

I wish it was easier to quickly view a project in different ways (calendar, list, columns ,etc.) This can be done but it doesn't feel intuitive to me how to switch between those views quickly.

Alternatives Considered

monday.com

Reasons for Switching to ClickUp

The easy of use but also the customization.
Megan
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 21/1/2025

ClickUp is the best productivity tool out there

I absolutely love clickup. I can host all my spreadsheets for reports in ClickUp and do most of my work in ClickUp without jumping between so many different programs. I even created training manuals in ClickUp to train my team and for them to answer questions on their own

Pros

I love being able to connect everything in one place and be able to stay on top of everything and organize my cluttered brain

Cons

It can be time-consuming to set up automations and initial setup of things

Alternatives Considered

Trello and Asana

Reasons for Switching to ClickUp

It had the most amount of customizations and their workflow made sense for my brain
Ammar Ihsan
Ammar Ihsan
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 6/9/2024

Easy to use as project management apps

We have been using it for years and it fills our need of project and program tracking and management system.

Pros

All in one project management apps. Many things can be done such as work tracking, performance, timing, project, even social media management in one apps.

Cons

Not full enough feature for table/database view.

Alternatives Considered

Airtable

Reasons for Choosing ClickUp

Not enough feature for project management in trello.

Switched From

Trello

Reasons for Switching to ClickUp

It is really help on copy and paste data management, as we can use it just like excel. But we can't do it in clickup.
Felix
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 27/12/2024

Incredible for collaborative work environments. A little bit overwhelming.

No surprises, ClickUp has kept us on top with intuitive features and ability to quickly set-up and customize workflows.

Pros

I like how easy it is to track projects with all its details well listed. Simple layouts which makes it a neat and organized platform. Gives a wider view to team's projects and bring a fresh perspective to the task at hand.

Cons

Can get a little overwhelming with too many tasks at hand. Adapting more automation features would do wonders.

Dave
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/7/2024

It's the next level of project management

Extremely positive, it truly is an excellent product!

Pros

Coming from an Agile background, and many other methodologies before that, when we encountered ClickUp it really impressed us.
It's taken the best from these worlds and implemented a "best of class" user interface to deliver a very useful product.

Cons

1. Missing LINE UP from the mobile app
2. Ability to share lists/tasks between workspaces so we don't have to keep switching into the clients workspace and then back
3. Progress reports on the dashboard - things like "how many tasks were completed this week" - broken down by workspace/space/list - this would be very compelling and motivating for team members
4. Explaining how the user licenses work at the outset could be better - we almost got charged a hefty bill for people who weren't full users.

Alternatives Considered

Jira, Zoho Sprints and Confluence

Reasons for Choosing ClickUp

Clickup is the first system that truly nails the user interface, providing the necessary freedom to build your own structures and methodologies.

Reasons for Switching to ClickUp

The UI for ClickUp is much better - overall a better structure and more customizable. It takes good methodologies and allows you to expand on them.
4,390 reviews

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