--- description: Review of RB Control Systems Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RB Control Systems | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Retail POS Systems](/directory/4562/retail/software) > [RB Control Systems](/software/1245/rb-control-systems) # RB Control Systems Canonical: https://www.softwareadvice.ie/software/1245/rb-control-systems Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/1245/rb-control-systems?page=2) > RB Pool and Spa Software completely manages retail and service with PCs, tablets, smartphones and laptops. With the consolidation of retail and service into a single system, regardless of your business size, you'll see an immediate return on your investment. Our new cloud-based version of our pool and spa business software offers the most reliable and easy to use experience, with no need for extra server space or other IT infrastructure on your end to support the system. Level up your business without leveling up your workload with RB cloud-based pool and spa business management software. Customer Convenience Online Bill Pay makes paying invoices online convenient and easy, which encourages on-time payments. Reduced Time and Effort Water Lab integrations eliminates duplicate entry in both RB and the water testing software, saving employees time so they can focus on the customer and look for sales opportunities. Real-Time Data Mobile Live to access data in the field, mobile water testing, and electronic door hangers after visits for top-notch customer service. Top Pool Industry Vendors Pool industry vendor and buying group integrations with key vendors and leading water analysis software. Smart Contracting Creates customized contracts, so you can ditch pre-printed contracts and forms as well as outdated filing systems. Increased Sales Enables you to offer promotions, sales, and curbside pickup to attract more customers with a higher level of convenience. RB Pool and Spa Software offers features and benefits for pool and spa dealers like no other software\! > > Verdict: Rated **4.3/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 55 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RB Retail and Service Software - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$785.00 - **Pricing model**: Per User - **Pricing Details**: Software is licensed /computer at a one time price. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Cash Management - Commission Management - Cost Tracking - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customisable Reports - Data Import/Export - Data Synchronisation - Discount Management ## Integrations (3 total) - Broadly - Horizon - SCP 4.0 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail POS Systems](https://www.softwareadvice.ie/directory/4562/retail/software) ## Related Categories - [Retail POS Systems](https://www.softwareadvice.ie/directory/4562/retail/software) - [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software) - [Retail Accounting Software](https://www.softwareadvice.ie/directory/31/accounting-software/software) - [Bookstore Software](https://www.softwareadvice.ie/directory/72/bookstore-software/software) - [Sporting Goods POS Software](https://www.softwareadvice.ie/directory/109/sporting-goods-store-software/software) ## Alternatives 1. [QuickBooks Enterprise](https://www.softwareadvice.ie/software/49801/qb-enterprise) — 4.5/5 (20639 reviews) 2. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2041 reviews) 3. [Odoo](https://www.softwareadvice.ie/software/77019/odoo-pos) — 4.2/5 (1306 reviews) 4. [Gofrugal](https://www.softwareadvice.ie/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 5. [Fishbowl](https://www.softwareadvice.ie/software/1700/fishbowl-inventory-scm) — 4.2/5 (1116 reviews) ## Reviews ### "RB technical support" — 5.0/5 > **Julie** | *8 April 2021* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: the customer technical support is phenomenal\! \[SENSITIVE CONTENT HIDDEN\] really helped me out of a serious problem. > > **Cons**: We have the older version, sometimes sets don't make sense. Updated software I'm sure is top notch > > Every time I have had an issue they have been there for me to solve a problem. Like I said IT awesome. ----- ### "Amazing product for swimming pool companies" — 5.0/5 > **Christi** | *6 August 2018* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: It's geared for swimming pool service and retail companies, and since it is for the pool industry there are a lot of cool features\! It helped our company get so much more organized with scheduling and payments, and the point of sale module is great. > > **Cons**: Some things are finicky, and some of the things having to do with invoicing aren't 100% streamlined. > > Fantastic. Customer support is great too ----- ### "update to system" — 5.0/5 > **Donna** | *21 February 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: User Friendly, a lot to learn, but once you get pass this, its ideal for the Pool Industry > > **Cons**: \#1 complaint from day one, unlike Quickbooks, you can't go in and make a change in the description of a part in inventory or just delete it completely if you no longer purchase, use or don't want it there. You can put it in to a inactive file, but if that part has 3 or 4 descriptions, its very time consuming. ----- ### "CUSTOMER SUPPORT" — 5.0/5 > **JESSICA** | *14 February 2017* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, fast and readily available support, functionality, constant upgrades and changes made to improve the efficiency of the program. > > **Cons**: Limitations on changes that can be made in certain areas/reports/handouts. > > Everyone at RB is always very polite and helpful. Logan has an awesome, up-beat personality and is always a joy to talk with. Ashe is also very friendly and helpful\! We always get the help we need quickly and if there is a problem that prevents an immediate solution, everyone communicates with us and keeps us informed on what is happening so that we're in the loop. ----- ### "Great product for the pool industry." — 5.0/5 > **Steven** | *28 March 2017* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use. > > **Cons**: Before Mobile Live was released I would say the inability to use this in the field but with the innovations happening I do not really have any complaints. > > We have been using RB Control Systems for many years now and have really enjoyed our experience with it. This is a much more intuitive management software compared to the other alternatives available for pool companies. The Mobile Live feature that was recently released has helped us bring out service department into the modern age. The outstanding support staff has always been extremely knowledgeable and happy to help. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/1245/rb-control-systems?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/1245/rb-control-systems) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data