About Google Pay

Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores. Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music. Android Pay uses virtual account numbers instead of bank account or card details. This helps to add a security layer to making payments. Users who have a fingerprint-reader feature in their smartphones can authenticate their payments using their fingerprints.
Google Pay Software - Google Pay homepage

Google Pay pricing

Google Pay does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Browse Google Pay Reviews

877 of 877 reviews
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Aditya
Aditya
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2025

Best Wallet for quick and secure transactions

My experience has been incredible. I use it for both personal and business transactions. transactions were completed quicky without showing any errors or issues. Data is also safe and secure with google pay

Pros

How safe and secure it is. I also really liked the speed of transaction. It never gets declined or shows in progress

Cons

Nothing as of now. everything works great

Priam
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 4/2/2025

This app might replace your wallet

Almost all of my day to day transactions are now cashless because of Google Pay. I don't need to carry my wallet anymore and payments are just a few taps away.

Pros

I like the convenience and simplicity of how it works for making payments quick and easy in day to day usage.

Cons

Transaction fees are charged on certain payments such as mobile recharge. If I were to go through the carrier and use Google Pay as a payment gateway, there are no transaction charges incurred. But if I try to recharge through Google Pay directly, I need to pay an additional fee.

Chasen
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
2

3
Reviewed on 12/2/2025

Go pay products with Google Pay

Pros

Google pay Mostly bases on phone location to make payments successfully and i use it to online services Mostly hosting services.

Cons

Google pay is too limited and works betters while subscribing Google products.

Verified Reviewer
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 2/3/2025

Pay your way with Google

It has been easy, simple and satisfying making payments easy

Pros

It makes paying easy, especially with not having to carry physical cards

Cons

Sometimes the security of having my details online can be a concern as I've been a victim of scams

Verified Reviewer
  • Industry: Media Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/1/2025

Google Pay made modern payment seamless

I like the small details Google Pay adds to whenever I tap. The animation from Google is so beautifully created and it tinkles excitement in using the app. On days like Valentines day or Christmas day, the animation updates automatically and it shows as surprise to users every time.

Pros

I like that you can tap with no limit on Google Pay and you can arrange which is your primary card to use on the app. It gives you so many different card functions for you to add or enter the barcode in to use your gift card or loyalty cards in shops. The fact that you can switch between your Google email accounts if need be (personal/ business), Google Pay made this seamless and hassle-free.

For example, it also automatically syncs your cinema ticket or flight ticket (if you allow it) to your wallet within a few easy taps has made my life a lot easier whilst traveling constantly.

Cons

I wish that there may be an archive section for when a gift card or a used flight or cinema ticket can go into, so it doesn't clutter my home page on the Google Wallet app.

P S
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/2/2025

User Friendly Payments App

Great application overall, makes doing payments easy

Pros

I love the UI and the ease of making payments and setting it up

Cons

One thing, The payments history tab is challenging to find.. That needs to be improved and rewards for making payments must also be improved as other brands are offering much higher rewards

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/1/2025

"Google pay The Best"

The overall experience with Google pay has been pretty good. Been a Google pay user for 3-4 years and first preference for payment application is Google pay.

Pros

The User interface is easy to understand and use, especially if sending money through mobile number or UPI ID. Monthly bills are recharge can be made within seconds rather going to vendors.

Cons

The reward feature is the least favourite thing about Google pay. The offers they provide are not relevant for any usage.

Rene
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/1/2025

Google pay is great

I have used gpay since the covid outbreak and i am completely satisfied with it.

Pros

Google pay can be used even if you have no service

Cons

I cant really say there is anything i didnt like about it.

Desiree
Desiree
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/2/2025

All in one way to make payments!

Great i love that i can just take my cellphone into certain stores and make purchases with carrying a bunch of cards around.

Pros

I can pay bills and also make purchases using Google play just about anywhere. Its simple to add and remove payment methods. The app is easy to use also that can be used to pay in store using google pay. I also enjoy the feature where you recive an email everytime google pay is used.

Cons

Customer support can be slow about getting back to you. Also if you have an issue where you are over charged it can take some time for them to decide how to handle the overcharge.

Manjot
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/1/2025

Better substitute of cash

Overall experience with Google Pay has always been great as I prefer to use it over cash

Pros

It makes quick contactless and secure payments

Cons

Sometimes it shows some errors with some transactions

Chelsea
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/1/2024

Googlr pay is a great second wallet

Great experience thus far. I can wait foumr new updated

Pros

The fact that i cant use my phone withbease

Cons

Sometimes it wont work at stores and that causes places to kove money

javoun
  • Industry: Business Supplies & Equipment
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/8/2023

google play is fast reliable and secure to use and more easy

google is reliable the purchase is secure and whenever you made a purchase you can always view it I don't have to worry about my money or any fraud because they are secure

Pros

google app is secure and there are easy method and ways for purchasing things online I'm using google play for now over 4 years and whenever I wanted to make any purchase that's what I use I will recommend anyone to google save and secure..

Cons

what I dislike about google is that they don't have any creative ways in which u can make money for example like game I think they need to bring in methods in which customers can make money to their PayPal account

Alternatives Considered

Amazon S3

Reasons for Choosing Google Pay

I switch because google is more saver and reliable it can link your device to any app and it also protect from fraud.. this app is what I've using over a period of time its cool i use to use my I cloud on my iPhone to make purchase since I started using google there no regrets.

Switched From

Apple Pay

Reasons for Switching to Google Pay

google pay is more cheap I use to use apple pay I see google more affordable and faster to use I'm not bashing the other company nor anything but goggle pay is the best
Sushant
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

4
Reviewed on 5/1/2024

Googal pay review

We like this app and it needs some improvements which can make it even better.

Pros

Well, Google Pay has many such features which we like very much and it is a popular payment system. Being produced by Google, it gives us confidence in data security. Our data is safe. Its biometric authentication process also works properly and it keeps the financial information of the users safe. This also motivates us to use this app. There are many reasons to like it, in which the second reason is that it can also do international transactions, which makes the users feel good and they are able to transfer payments across their borders. Another reason is that on using it, rewards, cashback and many types of offers are also available, by taking advantage of which the user gets a lot of benefit. The fourth reason is that due to NFC technology, contactless payment facility is also available. By using it, we easily overcome the shortage of cash by paying our friends, family and shopkeepers. Along with this, there are other positive reasons due to which we like to use it as a payment system.

Cons

Google Pay has many positive aspects, but there are some drawbacks too, which we are talking about, such as charging for many types of transactions like mobile recharge and charging for credit card transactions, we do not like it, another reason is that it does not work properly in old devices or devices with old operating systems, and sometimes the code scan fails, we also do not like doing transactions only up to a limited time, sometimes the payment gets delayed due to the server not working properly, and sometimes it gets stuck in payment processing, the reason for not liking it is that the layout of the app should be attractive and in the right way, its layout is not good compared to other payment apps. We have to make a lot of efforts to reach the customer support center, and another reason is that it leaves a traceable record after the transaction, this is a matter of concern for the users, who like anonymity. Many times when we call for help, the help center people keep the call on hold for a long time and later disconnect the call after giving some other reason or issue, many times the payment process becomes very slow. And the payment gets stuck. And instead of cancelling the payment, it continues for hours to process it, and due to this problem our money gets stuck, and we have to face a lot of trouble, and later the payment is also made again. The company should consider these basic issues

Uzair
Uzair
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/2/2024

Google Pay Review

Google Pay is a widely used mobile payment service that offers convenience, security, and integration with other Google services. I find it to be a convenient and reliable way to make payments both online and in-person. features such as fast and easy transactions, loyalty program integration, and the ability to send money to friends and family are appreciated.

Pros

the ease of use, security features, and convenience of making quick and secure online and in-person transactions.

Cons

To be honest I like everything and it’s to hard to fine any mistakes

  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
4
Customer Support
2

5
Reviewed on 14/11/2024

Google pay review

As a google pay user i am facing some transaction pending issues.Sometimes the transaction is not showing in transaction history.

Pros

The transactions are secure and safe. Also easy to use

Cons

Sometimes the transactions are pending and not working properly

Korol
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 9/1/2025

Pay with Google pay

Google pay is easy to use for international payments.

Pros

Easy to Link credit cards on Google pay and Make payment for online services.

Cons

Google pay sends no email notification on Google pay.

Zeeshan
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/5/2024

The one of the best and secured platform.

Before more then 3 years i using it and i loved it so much.

Pros

Google Pay service is available in whole countries of the world.One of the best most trusted and quick service payment method in the World.

Cons

Any think you want to buy just click buy select GOOGLE PAY and with in seconds its Done.

utkarsh
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/5/2024

THE TRUSTED PAY

Pros

1) SECURITY
2) USER INTERFACE
3) EASE TO USE
4) DAILY OFFERS
5) FAST TRANSACTIONS
6) COMPATIBILITY WITH BOTH IOS AND ANDROID
7) FREE TO USE

Cons

1) SPAM NOTIFICATIONS
2) THE LAG IN BETWEEN TRANSACTIONS
3) NO AVAILABILITY IN SOME REGIONS

Rakesh
Rakesh
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 4/6/2023

World's best mobile payment gateway

Few years ago I started using google pay, now all my family members using this wonderful thing only because of my recommendation. So, I will recommend google pay to anyone all around the world without any hesitation, only because of its security level and user experience.

Pros

Its security level and data protection is damn good. On many occasions, I go and travel a long way without hardcash, At that time, the only hope for money with me is google pay . It became a companion for me.

Cons

Once my bank account linked with google pay is automatically unlinked. At that time I suffer a lot without any hard cash with me. So, they need to improve their relationship with all the banks. Otherwise it will affect the users. And sometimes, when making payment to others money is debited from my account and not credited to them for whom I have sent. Even though the money back is guranteed in this situation, it suffers me a lot.

Sampada
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 1/3/2024

Best & Fast application for daily payment Transactions

Pros

Even if we forget our money wallet at home or we don't have vacation money we can pay as much as we want with Google Pay.

Cons

I love Google Pay, It has made life so much easier,
Hardly one's transaction fails very rarely.

Dr Sonu
Dr Sonu
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 30/1/2024

Amazing Payment Platform!

I love using Google Pay. The transactions are smooth. It was especially very helpful during the COVID lockdown.

Pros

I've been using Google Pay for 5 years now, the payment system is seamless. It is easy to use, has a smooth UI and good scanning system for UPI.

Cons

As of now nothing to dislike. However few of the coupons they give as rewards are not that relevant to me.

Jeff
Jeff
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/5/2024

Super Easy Payment Platform

Pros

Google Pay is extremely easy to use and makes payments easy for our customers.

Cons

Not really sure what to write here. I can't think of any cons with Google Pay.

Candace
  • Industry: Fishery
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 29/4/2024

Amazing love it

Pros

I love how I can pay other restaurants and other markets with this. It's easy to use and fast deposits.

Cons

The customer service needs to be a little more better. Kinda hard to get someone to respond to an email.

Amit
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 26/4/2024

My concerns not addressed

Very happy with the product but disappointed by the service center .

Pros

Its simplicity , Security features , ease of using it.

Cons

It's been nearly a month, and my concerns remain unaddressed. What's even more disheartening is the lack of any response from your side. I'm truly dismayed and shocked; such poor service is unexpected from a reputable company like Google. Nevertheless, I refuse to give up. I will continue to escalate this matter until I receive at least a response from you.

Tabasom
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 5/4/2024

The best thing yet!

Pros

I love that I don’t have to carry my bank card with me anymore.

Cons

That if my phone is off I won’t be able to make payments.

Renee
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/12/2024

All your cards in one place! Just tap your phone like magic!

Overall I am satisfied with Google pay. There really isn't a lot that it cannot do. I believe that we will soon see an update that allows Google pay and Apple Pay to work together which would mean sending money via text too whom ever you want. At first it was a little bit intimidating when I added my first card but now that I've got a hang of it, I don't carry any cards with me anywhere!

Pros

Google pay makes everything so much easier. You don't have to carry around debit cards or credit cards or cash. Almost everywhere takes google pay, the only place that doesn't take it that is annoying is Wal-mart. Hopefully they will start taking it soon! You can add a gift card or any type of debit or credit card to your Google pay which is nice.

Cons

I wish google pay gave me the option to send money via text to an iPhone user. That would be a great upgrade in the future!

Neelesh
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
3
Customer Support
1

1
Reviewed on 4/9/2024

Account Suspended last 15 days google pay earing interest on my money 60000 rs

We are very frustrated from your service I think you have to close shut down your company
i am taking follow up from last 15 dasy my 60000 rs stuck and gapy earn interest on my money , very poor service , very disappointed , my account suspended

here i am attaching 5 complain number, everyone give same answer 24-48 hrs your query will resolve we have escalate the issue, but i think they dont have right pawer to solve query on same day

now my waiting period almost 15 days, dont know how much they will play with me , every care person said once your account will active there side money will come in 24 hrs

so guys dont use gapy ull be suffer like me

Complain number
0-7317000037124

Gpay complains number
7-9753000037011

1-9843000036406
[sensitive content hidden]

54721000036923
[sensitive content hidden]

2-8277000037156
[sensitive content hidden]

Pros

unprofessional work
they dont have team to solve query proper

Cons

false commitment
Very Bad Service
No commitment
unprofessionalism
longer time to solve problem

Rahul
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 1/9/2024

Google pay offers security and fast transactions.

Google pay is fast and secure payment app that offers all type of bill payments and upi payments.It is a best Upi app that is secured by google.

Pros

Google pay's server are highly accurate the chances of payment failure is very rare.

Cons

Sometimes rewards are not worth satisfactory.

Sumit Kumar
Sumit Kumar
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/5/2024

Google Pay: Tap, Pay, Go

I have been using Google pay for a few years now, It has a user-friendly and various digital payment options. It provides detailed transaction history and rewards for frequent usage. However, occasional processing delays and the lack of in-depth spending analytics are areas for potential improvement. Overall, Google Pay remains a convenient and secure choice for everyday digital transactions.

Pros

Google Pay has a nice user-friendly interface. which simplifies bill payments and recharges of various types. Shows a detailed transaction history and Provides option for many different payment modes. Also, we can send money using phone numbers instead of GPay ID and we can use autopay for recurring payments. Not to mention It provides good rewards.

Cons

Transaction speed can be a bit slow at times. Additionally, It does not provide analytics for how much we spend on different categories.

Ashley
Ashley
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 20/12/2024

Love Google Pay!

I had an excellent overall experience with Google Pay and use it almost daily.

Pros

I Iike that I can save my cards and pay with my phone.

Cons

I don'tike that if I lose my phone, my financial information is stored and easily accessible.

Carol
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
1
Ease of Use
2
Customer Support
1

3
Reviewed on 23/2/2024

Security Breach - unable to REMOVE my credit card info!

The ease of use was nice, but with their refusal to delete my credit card information, after I used it for what was needed. It now makes my credit card suseptible to unauthorized & spontaneous, unapproved uses. I used to be able to safely delete the credit card and go in, when I planned to use, afterwards always deleting the card and giving me peace-of-mind. NOW because I used it to pay a one-time offer for a subscriotion, which holds a different card, they insist to have an alternate card for renewals (even though I would NEVER renew through Google). This seems like a scam to get additional private credit card information, against my will. I will NEVER use Google for payments EVER again!!!

Alexandru
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 9/9/2024

Happy Google Pay user

My overall experience is a good one, Google Wallet being my main payment application when paying in person using the phone.

Pros

The ease of use of adding various different cards either by manual input or by photography.

Cons

The fact that I have to unlock the phone all the times I need to make a payment.

sameeksha
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 8/11/2024

Cashless : Easy to pay method

Overall experience with Google Pay is good but if they look for something which allows us to use it even without internet then it would be great.

Pros

I have been using Google pay for more than 4 years now ...with these kind of services you don't need to worry about carry change and cash and also money can not be lost plus it gives rewards or some cashbacks on making payments .

Cons

Although this online paying cashless service is very useful but having internet all the time is kind of concern ....there are areas where internet is connectivity is low or not present ....in that scenario you cannot rely on it.

Mihir
Mihir
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/4/2024

Honest Review of Google Pay

I do daily use of google pay to do my transactions and i like it to use because it is fast and easy to use My overall experience with Google Pay is good.

Pros

It is easy to use, and I can easily check my transaction history on Google Pay. I also like the Upi Lite option on Google Pay, which helps me do transactions up to 200 rupees without an Upi pin.

Cons

Google pay does not give any cashback on transactions, or it gives very few cashbacks and sometimes it shows server-down problem that I dont like.

Verified Reviewer
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/9/2024

Google pay the software for all you online digital banking needs!

It's free easy to use convenient and does everything I need it for and more. I would 100% refer this software to all my friends and family no problem!

Pros

It's secure, easy to use, convenient for any and all banking/ money needs

Cons

Nothing google pay does it all. I 100% have no complaints.

Samantha
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2023

Google pay is the modern way!!!!

It's definitely a recommended app to have it won't leave you disappointed

Pros

It's like a Bank in your fingertips, I love everything about Google pay,

Cons

I haven't found anything that I dislike about Google pay

Alternatives Considered

Paychex Flex

Reasons for Switching to Google Pay

It's got everything we need or want in one app that's free compared to the premium services that other companies offer.
Verified Reviewer
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2024

A way to make quick and secure payments

Pros

Google Pay is a very good app. I have been using it for the last one or two years. Its interface is also very good. I was facing some problems in other apps, but there is no such problem in Google Pay. This is a very good app for payment. I have found such records of 5, 10, and 15 rupees many times. Even the biggest payments are done easily. Its safety features are also very good, and customer support is also very good. Once, my ₹ 1000 was stuck, but after talking to customer support for a while, my money was returned to my bank account within 7 days. I felt very good talking to customer support. There are many features in the Google Pay app. I can also check my account balance in this app, which is a good thing. New updates keep happening in it.

Cons

While checking the account balance, sometimes four-five windows open simultaneously and one has to enter the password again and again, which causes a lot of trouble; otherwise, there is no problem with this app.

Lokitha
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 2/12/2024

My opinion

Google pay so many offers after transferring it is very safe app to transfer money

Pros

I use Google pay to transfer money to anyone it says if anyone is fraud it reminds me before transferring money

Cons

Google pay is the payment app I like the part is after payment it give scratch cards by scratching them I got so many benefits

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
1
Ease of Use
1
Customer Support
3

2
Reviewed on 24/6/2024

Difficult to change payments method

To change the payment method, it is necessary to be patient or an inhabitant of the 20th century...
It is necessary to go from each subscription to the next and manually refresh the page.
It's backward and time-consuming. It can be said that Google wants to make it dye.

Pros

You can pay automatically for several apps.

Cons

It is an app that is not getting modernized.

Brooke
  • Industry: 2128
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/2/2025

The best way to pay!

I love using Google Pay, whether I am shopping online or in store payment is just a tap away!

Pros

I love how convenient Google Pay is to use!

Cons

It can be frustrating when you have to reverify your account when you are trying to use Google Pay.

Narender
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 8/12/2024

Google Pay Review

Pros

Easy to make and received UPI payment instantly

Cons

Google pay have less features in regards to there competitors

Gabriel
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/9/2024

Great for card storing!

Pros

Super convenient for me as a mom! Im known for forgetting my wallet so this option to still have access to my cards is amazing!

Cons

Its not accepted everywhere, but Im sure it will be soon

Ayushi
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 2/9/2024

Google pay

I have being using gpay from past 3 years. Its smooth and esay

Pros

Its very esay to use and have double security.

Cons

It will ve better if it provide some non internet services

Syed Qamar Abbas
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 22/1/2024

Google Pay Good Pay

I personally recommend Google Pay always. Have a nice day.

Pros

Easy to use for all any time any where.

Cons

Gmail always providing best easy way to users. Thanks.

Omar
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/1/2025

Great for payment processing!

Overall Google has been a secure and convenient way for me to shop and pay merchants when on the go. I do not need to carrry any physical cards anymore!

Pros

Google pay has been a great way for me to keep my payment methods secure on my android devices. It’s convenient to use and I am able to to use it at many merchants worldwide.

Cons

Some devices which are older do not support Google pay and I wish they did. It is great app to have on your device so u can make payments conveniently.

Andreea
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 14/8/2024

Is a good app for safe transactions

Google pay helped me to keep typing my payment in Chrome or Android, I can pay online securely and I can take easily steps to block my wallet if my phone was lost or stolen.

Pros

I like that I can put all my cards into online wallet, where my info are save, and I can do my payments easily, without an effort to introduce the details card.

Cons

I don’t like that is not compatible with iOS system.

Ashley
Ashley
  • Industry: Online Media
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

3
Reviewed on 11/12/2024

Awful Business Practice by Moovit/Google Pay

Fine for YouTube Premium, for 1-2 years, now this awful experience with Moovit App and Google Pay, deducted fee for unauthorized subscription.

Pros

The Moovit site was pretty reliable until they decided to charge me for an unauthorized, 6-month subscription. They referred me to Google Pay to get a refund, but Google Pay turned down my request. And, Moovit still hasn't removed my unauthorized subscription. It's hilarious but such bad business practice. I've spoken to my bank and put in a claim to stop the charges and hopefully credit me. Moovit and Google Pay really, really angered me for their bad practice and lack of care.

Cons

Terrible customer service, and follow up. Issue not resolved.

Jason
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 5/1/2025

Google Pay

Google Pay is a fast and convenient way to handle payments, and it’s been a reliable tool for both personal and business use

Pros

It’s incredibly easy to set up and use, with fast transactions and wide acceptance. The integration with other Google services adds to its convenience

Cons

I haven’t come across any major issues so far. It’s been smooth and hassle-free in my experience

rohit pratap
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/9/2023

Features of Google Pay

my overall experience is super..only and only Google pay is a complete financial assistant , which make my life super relaxed and save my precious time . Amazing and smart Google Pay is doing great job in my life.

Pros

I am using this Google Pay from the last 5 years, the best ever experience...great system ..amazing.Always work like a financial assistant ,always ready for help.Amazing features.one of the best payment system in the world.

Cons

some time due technical reasons , i face some payment problems ...reasons are many like server busy or data problem or network problems.In such conditions, i face some problems ,especially when the mobile network is almost zero..but these problems come in one or two times in a year.Over all our financial assistant means Google Pay is doing great and amazing job.

Cheryl
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 27/10/2024

Scam foreign company stealing money

Was told my signing up for Google workspace was unauthorized then they sent me to Google pay who will not refund. Messed up company!!!!

Pros

Nothing, I will never use again and do NOT trust with my banking info.

Cons

No trust and lousy customer service very confusing and unprofessional

877 reviews

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